Maatwerk

What Maatwerk does

Maatwerk Woondiensten BV is a Dutch housing-services platform founded in 2004 and headquartered in Amsterdam. The company provides a cloud-based coordination layer, accessible via web extranet and mobile app, that connects the parties involved in a Dutch residential property transaction: banks, mortgage providers, financial advisors, appraisers, construction inspectors, notaries, and individual consumers. Its service catalogue spans NWWI-validated property appraisals (with a Calcasa desktop variant at €615), construction inspections for existing and new-build properties, energy labels and energy-saving advice, a free notary quote-comparison service, purchase-contract review, a buyer-agent service, and a home-selling plan priced at 1.2% of sale price. Fixed-price bundled packages — the Maatwerk Verhuisplan at €3,495, €4,995, and €5,995 tiers — combine buyer agent, appraisal, construction inspection, and notary coordination into a single transaction product.

The underlying technology is a workflow and marketplace platform rather than a discrete software product. Core features include digital signature integration, automated invoicing, real-time track-and-trace order status, 24/7 helpdesk availability, and management reporting for banking partners at national and regional levels. Maatwerk does not perform appraisals or inspections itself; it routes work to a nationwide network of 400+ NRVT-certified appraisers and certified local agents, with all appraisal reports NWWI-validated to European Valuation Standards and eligible for National Mortgage Guarantee (NHG) mortgages.

Commercially, Maatwerk operates a hybrid B2B/B2C model. On the B2B side, the company is a preferred supplier to the major Dutch banks — including ABN AMRO (with a dedicated appraisal portal), Rabobank, ING, a.s.r., Obvion, Nationale Nederlanden, BLG Wonen, and Triodos — generating referral volume and platform-level account management. On the B2C side, individual home buyers and sellers can request services directly via website, phone, WhatsApp, or chat, and can purchase the Verhuisplan or Verkoopplan packages. The company is ISO 9001 certified, runs a small internal team (1–10 employees), and has a sister company, Welocate BV, that covers rental services with mutual customer referrals. Revenue is not publicly disclosed.

Name

Maatwerk

Legal name

Maatwerk Woondiensten BV

Website

https://maatwerk.nl

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Maatwerk is a Dutch cloud-based platform, founded in 2004, that coordinates housing transactions for banks, mortgage providers, advisors, and consumers by routing work to a nationwide network of 400+ certified appraisers and offering bundled appraisal, inspection, and notary services.

Ownership category

akta.pro rank

Product category

Real Estate Services

NAICS

Services to Buildings and Dwellings (5617), Offices of Real Estate Appraisers (53132)

SIC

Services-To Dwellings & Other Buildings (7340), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Home Services Coordination & Vendor Management (HSACAIAI)

akta.pro secondary industry

Mobility-as-a-Service (MaaS) & Multimodal Trip Planning (BPAMAIAH)

Keywords

• Property appraisal services
• Construction inspection services
• Energy label certification
• Notary coordination services
• Home buyer packages

Headquarters

HQ city

Helmond

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Appraisal Services: NWWI validated appraisal reports and Calcasa desktop appraisals for property valuation. Rush appraisals available at premium pricing.
2. Home Buyers Plan Packages: Complete service packages (Transfer €3,495, Standard €4,995, Extensive €5,995) bundling buyer agent, appraiser, construction inspector, and notary services for fixed prices.
3. Real Estate Sales Services: Selling agent services at 1.2% of sale price including 21% VAT, bundled with local certified agents through Maatwerk Verkoopplan.
4. Construction Inspection Services: Building inspection reports for existing construction and new-build delivery inspections.
5. Notary Services: Free notary quote comparison service, connecting clients with local notaries for mortgage deeds and transfer deeds.
6. Energy Products: Energy labels (required for property transfer) and Energy Saving Advice for property sustainability.
7. Administrative Services for Appraisers: Back-office and administrative outsourcing services for appraisers, including debtor management and payment collection.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Maatwerk is a Dutch service provider that delivers residential housing-related services across the Netherlands — including NWWI-validated property appraisals, Calcasa desktop valuations, construction inspections, energy labels and energy-saving advice, notary quote comparison, purchase contract review, buying agent representation, and bundled home buyer/seller packages. Service delivery is coordinated through a cloud-based platform with Extranet and mobile app access that connects a nationwide network of 400+ certified appraisers, real estate agents, and notaries with banks, financial advisors, and individual consumers, with the company acting as preferred supplier to major Dutch banks.

Product overview

Maatwerk is a service provider offering property-related services in the Netherlands, not a unified software platform. The company provides a portfolio of real estate services including NWWI Taxatierapport and Calcasa Desktop Taxatie (appraisal services), Bouwkeuring and Nieuwbouwkeuring (building inspection services), Energielabel and Energie Bespaar Advies (energy certification and advisory services), Notaris services (notary quote comparison), and Koopaktecheck (contract review). The company also offers bundled packages including the Aankoopmakelaar (buying agent service) and the Maatwerk Verhuisplan (comprehensive Home Buyers Plan with Transfer, Standard, and Uitgebreid tiers). These services are coordinated through a cloud-based platform with extranet and mobile app access, connecting customers, appraisers, advisors, banks, and notaries. While the platform digitizes administrative workflows including digital signatures, invoicing, and status tracking, it is fundamentally a service business rather than a software product with distinct modules.

Differentiator

Problem solved

Functional benefit

Products and services

• NWWI Taxatierapport (NWWI Appraisal Report) A comprehensive validated appraisal report for residential property, conducted by a local NRVT-certified appraiser with physical inspection of the property. The report is validated by NWWI, accepted by all Dutch banks and for National Mortgage Guarantee (NHG), and compliant with European Valuation Standards. Targeted at banks, mortgage providers, financial advisors, and individual home buyers and sellers needing a regulated property valuation.
• Calcasa Desktop Taxatie (Desktop Appraisal) A model-based desktop valuation report reviewed and signed off by an NRVT-certified appraiser without physical inspection, offering faster turnaround with increased reliability of the determined value. Delivered in partnership with Calcasa. Targeted at situations where a full physical inspection appraisal is not required.
• Bouwkeuring (Construction Check) A building inspection service for existing construction that provides information on property condition, short- and long-term maintenance advice, and immediate repair cost estimates. The report is accepted by all Dutch mortgage providers and can be used for National Mortgage Guarantee (NHG) mortgages. Targeted at banks, mortgage advisors, and home buyers needing a property condition assessment.
• Nieuwbouwkeuring (New Construction Inspection) An inspection service for newly built properties during handover, where a Maatwerk inspector checks the property for defects and documents findings in a handover report (Procesverbaal van Oplevering) signed by the buyer and builder. Targeted at buyers of newly constructed homes requiring defect documentation at handover.
• Energielabel (Energy Label) An official energy label required by Dutch law for the transfer or rental of a property, determining the energy efficiency rating of a dwelling. Targeted at property owners, sellers, and landlords fulfilling the legal requirement to provide an energy label on property transfer.
• Energie Bespaar Advies (Energy Saving Advice) An advisory service that shows property owners how to make a home more sustainable and reduce energy costs, with measures such as roof insulation, heat pumps, and cavity wall insulation, including cost estimates and the resulting effects on energy labels. Targeted at homeowners interested in energy-efficiency improvements.
• Notaris Service (Notary Quote Comparison) A free notary quote comparison service that requests quotes from local notary offices and presents current rates clearly, including arrangement of mortgage deed and transfer deed preparation. Targeted at property owners and home buyers needing a local notary for property transfers or mortgage changes.
• Opleveringskeuring (Delivery Inspection) A final inspection report for property delivery that documents the condition of the property at handover, separate from new-build handover inspections. Targeted at property owners and buyers requiring a record of the property's condition at the point of transfer.
• Koopaktecheck (Purchase Contract Check) A professional review of the purchase agreement (koopakte) to identify potential pitfalls or clauses that could be disadvantageous, helping buyers avoid surprises. Targeted at home buyers reviewing a property purchase contract.
• Aankoopmakelaar (Buying Agent) A professional buying agent service providing full process guidance when purchasing a property, including house hunting, viewings, price negotiations, and contract review. Targeted at individual home buyers seeking professional representation in their purchase.
• Maatwerk Verhuisplan (Home Buyers Plan Package) A comprehensive home buying package bundling a buying agent, building inspection, appraisal report, notary, and 360° service coordination into fixed-price tiers — Transfer (€3,495), Standard (€4,995), and Extensive/Uitgebreid (€5,995). Targeted at individual home buyers wanting a single, fixed-price coordinator for the entire purchase process.
• ABN AMRO Taxatie (ABN AMRO Appraisal Request Service) A specialized NWWI appraisal request service for ABN AMRO bank customers, enabling NWWI-validated appraisals at a reduced rate of €615 all-in through a dedicated ABN AMRO appraisal request portal on the Maatwerk platform. Targeted at ABN AMRO mortgage customers requiring a property valuation for their mortgage application.
• Maatwerk Verkoopplan (Home Sellers Plan) A complete selling package with a fixed commission of 1.2% of the sale price including 21% VAT, connecting sellers with local certified real estate agents who handle sales strategy, property presentation, negotiations, and closing support. Targeted at homeowners selling a property and wanting a single professional coordinator.

Quantifiable outcome

• Reduce administrative overhead costs by 50% within 3 years for clients through centralization and automation
• +3 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and major.

• Welocate BVcoreStrategic or Co-development PartnerWelocate BV is a sister company of Maatwerk Woondiensten BV. It provides rental services including tenant finding, rental management, and the Landlord Rental Plan. Maatwerk refers customers interested in rental services to Welocate, and Welocate refers customers interested in purchase-related services to Maatwerk. Welocate also runs the free buying a house webinar that Maatwerk promotes.
• CalcasacoreTechnology or IntegrationCalcasa provides desktop valuation models for property appraisals. Maatwerk offers Calcasa Desktop Appraisals as a service option, with special reduced pricing of €615 all-in for Calcasa clients. These reports are reviewed by NRVT-certified appraisers without physical inspection.
• NWWI (Nederlands Woning Waarde Instituut)coreTechnology or IntegrationNWWI is the Dutch validation institute for property appraisals. All NWWI-appraised reports from Maatwerk are validated by NWWI and comply with European Valuation Standards (EVS). These validated reports are accepted by all Dutch mortgage providers and for National Mortgage Guarantee (NHG).
• NRVT (Nederlands Register voor Taxateurs)coreTechnology or IntegrationNRVT is the Dutch registry for certified property appraisers. Maatwerk works exclusively with NRVT-registered appraisers for its appraisal services, ensuring compliance with Dutch regulatory requirements.
• ABN AMROcoreChannel Partner/ Reseller/ DistributorABN AMRO is a major Dutch banking partner. Maatwerk serves as preferred supplier with a dedicated ABN AMRO appraisal request portal on its website. The bank refers customers to Maatwerk for appraisal services.
• RabobankcoreChannel Partner/ Reseller/ DistributorRabobank is a major Dutch banking partner that accepts Maatwerk appraisal services. The partnership involves customer referrals and platform integration for mortgage processing.
• INGcoreChannel Partner/ Reseller/ DistributorING is a major Dutch banking partner that accepts Maatwerk appraisal services. The partnership involves customer referrals and platform integration for mortgage processing.
• Nationale Hypotheek Garantie (NHG)majorTechnology or IntegrationNHG is the Dutch National Mortgage Guarantee scheme. Maatwerk's appraisal and construction inspection reports can be used for mortgages with NHG, making them eligible for the guarantee protection.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• De Hypotheker: Largest Dutch mortgage advice franchise network, connecting consumers to mortgage advisors across the Netherlands. Comparable to Maatwerk in serving the same Dutch housing transaction buyer journey and in bundling services around mortgage origination, with overlapping intermediary/bank relationships.
• Hypotheek Visie: Dutch mortgage intermediary network with comparable advisor and bank-channel dynamics. Overlaps with Maatwerk on the intermediary side and serves similar Dutch housing-transaction buyer/seller flow.
• Calcasa: Dutch provider of automated property valuation models (desktop appraisals) used by banks and mortgage lenders. Calcasa is a current technology partner of Maatwerk for desktop valuations but also a potential disruptor in the appraisal space Maatwerk aggregates.

Broad incumbents

• Funda: Dutch real estate listings and transaction platform owned by NVM and ABN AMRO. Funda is the dominant Dutch property marketplace and the most direct consumer-facing real estate platform; comparable to Maatwerk as a hub for Dutch housing transactions, though Funda focuses on listings/lead-gen while Maatwerk focuses on post-offer services.
• NVM (Nederlandse Vereniging van Makelaars en Taxateurs): Dutch professional association and platform for real estate agents and appraisers, co-owner of Funda. Comparable in serving the agent and appraiser network Maatwerk coordinates, with regulatory and certification overlap.
• MVGM: Large Dutch real estate services firm providing valuations, property management, and brokerage. Comparable as a Dutch housing-services incumbent with bank and institutional relationships, though broader and asset-heavier than Maatwerk.
• Independer: Dutch comparison platform for financial products including mortgages and energy. Comparable in bundling Dutch housing/financial services for consumers and routing volume to providers, similar to Maatwerk's marketplace and quoting model.
• Rightmove: UK's leading property listings and transaction platform. Comparable internationally as a housing-transaction hub, useful as a benchmark for platform economics in a mature single-country real estate market.

Emerging players

• Welocate BV: Sister company of Maatwerk Woondiensten BV under the same ownership umbrella, focused on rental services (tenant finding, rental management). Closest direct comparable within the same group; useful as a sibling benchmark for the housing-services platform model.

Regional players

• EPC Register / Rijksoverheid Energielabel: Dutch government-affiliated energy label registration system. Comparable as the regulatory backbone for one of Maatwerk's core services (mandatory energy labels on property transfer), though not a direct competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maatwerk