HealthcareNZ

What HealthcareNZ does

HealthCare NZ is New Zealand's largest home care, disability and wellbeing support provider, established in 1988 and headquartered in Wellington. The company delivers in-home healthcare services across the full continuum of need: aged care, dementia care, palliative care, respite care, ACC-funded injury rehabilitation and nursing, brain and spinal injury support, chronic long-term support, disability services for clients under 65, and children and youth support. Service delivery is provided through a workforce of more than 7,500 skilled health professionals operating nationwide, accessed by clients and families via referral pathways (NASC, ACC case managers, GPs) and direct private-pay contact, with 24/7 availability.

The operating model is built around a distributed field-staff platform augmented by two digital tools: the MyHomecare client portal (enabling families to view schedules, manage appointments, select support workers, and share care plans) and the Kahu support worker mobile application for care delivery management. Both are positioned as usability-oriented client management products rather than AI-driven systems. The technology footprint is therefore primarily a workforce logistics and care-coordination stack layered over traditional in-home clinical service delivery, with clinical oversight provided internally by qualified nurses.

HealthCare NZ earns revenue predominantly through recurring government-funded contracts with the Accident Compensation Corporation (ACC), Ministry of Health, Te Whatu Ora, and NASC-coordinated disability funding, supplemented by private-pay home care. The company operates as a flagship brand within New Zealand Health Group Limited, a privately-held parent that also owns Geneva Healthcare, Freedom Medical Alarms, NZCL, Coast Physio, and related healthcare services. The go-to-market motion is referral-led rather than sales-led, with the company explicitly positioning itself as the preferred provider choice for NASC referrals and as a Te Tiriti o Waitangi partner to local iwi.

Name

HealthcareNZ

Legal name

New Zealand Health Group Limited

Website

https://healthcarenz.co.nz

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

501–1,000 employees

Short description

HealthCare NZ is New Zealand's largest home care, disability and wellbeing support provider, founded 1988, delivering aged care, dementia, palliative, ACC-funded injury, and disability services nationwide through 7,500+ health professionals, primarily funded by ACC, Ministry of Health, Te Whatu Ora, and NASC, with private-pay options.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Home-Based Chronic Disease Management (Skilled) (HLADAFAL), Palliative Care (Home-Based) Providers (HLAFAEAD), Home Health Clinical Care Coordination & Case Management (HSABACAO)

Keywords

• Home care services
• Aged care support
• Dementia care
• Palliative care services
• Injury rehabilitation

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Government-funded home care services: Many services are fully funded through government agencies including Ministry of Health, Te Whatu Ora, and ACC. Services include ACC nursing, injury rehabilitation, aged care, disability support, and palliative care.
2. Private home care services: Private pay options available for individuals not eligible for government funding. Tailored private home care services tailored to lifestyle and budget.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

HealthCare NZ provides comprehensive home-based healthcare and support services across New Zealand through a workforce of over 7,500 skilled health professionals. The core offering includes personal care, household assistance, companionship, aged care, dementia care, palliative care, ACC-funded nursing and rehabilitation, disability support, and chronic condition management delivered directly to clients in their homes.

Product overview

HealthcareNZ is New Zealand's largest home care, disability and wellbeing support provider offering a comprehensive portfolio of home-based healthcare services. The core offering consists of home care services for various populations including aged care, dementia care, palliative care, and disability support. The company delivers services through a team of over 7,500 skilled health professionals across New Zealand since 1988. Services are organized around home-based care delivery including Home Care, Aged Care, Dementia Care, Palliative Care Services, ACC Nursing Services, ACC Injury Rehabilitation, Brain and Spinal Injury Support, Chronic Long Term Support, Respite Care, Homecare Support Under-65s, Children and Youth Support, and Home Support Services. A digital client portal called My Homecare complements the service portfolio, providing online access for clients to manage schedules, choose support workers, and share care information. The company operates as a unified service provider offering both government-funded (ACC, NASC, Ministry of Health, Te Whatu Ora) and private payment options.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Care Comprehensive in-home care providing personal care, household assistance, companionship, and specialized support including dementia and palliative care for individuals living safely and independently in their own homes.
• ACC Nursing Services ACC-funded and district nursing services providing expert medical support at home, including wound care, medication management, post-operative support, and specialist cardiopulmonary care for people with approved ACC injuries.
• Aged Care Specialized home care services for older adults, providing personalized support to help seniors live independently in their own homes with dignity and quality of life.
• Dementia Care Specialized support for people living with dementia, offering personalized care that promotes independence while ensuring safety and emotional wellbeing in familiar home surroundings.
• Palliative Care Services Compassionate end-of-life care delivered at home, providing comfort, dignity, and support for individuals and their families during difficult times.
• Respite Care Temporary care services that give family caregivers a break, providing reliable, qualified support workers to care for their loved ones while they rest.
• ACC Injury Rehabilitation & Recovery ACC-funded rehabilitation services supporting people recovering from injuries to regain independence and quality of life through personalized treatment plans at home.
• Brain and Spinal Injury Support Specialized long-term support for individuals with brain or spinal injuries, offering personalized care plans and rehabilitation assistance to maximize independence.
• Chronic Long Term Support Ongoing support for individuals with chronic health conditions, providing coordinated care to manage long-term health needs and maintain independence at home.
• Homecare Support Under-65s Home-based disability and health support services for individuals under 65, providing personalized care to help younger people live independently.
• Children and Youth Support Specialized health and disability support services for children and young people, helping families care for youth with additional needs in their home environment.
• Clinical Oversight Professional clinical governance ensuring safe, quality care delivery through qualified nurse oversight and adherence to healthcare standards.
• Home Support Services General home help services including household tasks, cleaning, meal preparation, shopping assistance, and companionship to support independent living.
• My Homecare Online client portal allowing people supported by HealthcareNZ to view schedules, manage appointments, choose support workers, book additional care, and share care information with family members.

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Age Concern SouthlandminorStrategic or Co-development Partner · 28 May 2026Partnership supporting Age Concern Southland's VR programme for seniors. The programme uses virtual reality technology to help reduce isolation among seniors in Southland, featured on RNZ.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Geneva Healthcare: NZ-based healthcare staffing and community support provider operating under the same New Zealand Health Group parent as HealthCare NZ, offering near-identical home-based clinical and disability services.
• Access Community Health: One of NZ's largest home and community support providers, delivering personal care, rehabilitation, aged and disability support across multiple regions — directly competing with HealthCare NZ for the same NASC, ACC, and government contracts.
• Enliven (Presbyterian Support Northern): NZ aged-care and home-support provider focused on older persons, providing community-based support that overlaps with HealthCare NZ's aged and dementia service lines.
• Presbyterian Support: Not-for-profit network operating across NZ offering home support, aged care, and social services — competes directly with HealthCare NZ for government-funded community and aged care clients.
• Lifewise: NZ community support provider delivering disability, mental health, and home-based support services in Auckland and wider NZ, overlapping with HealthCare NZ on disability and aged segments.

Broad incumbents

• Bupa New Zealand: Global healthcare group with NZ aged-care operations, providing both residential aged care and home-based support that overlaps with HealthCare NZ's aged and dementia services.
• Ryman Healthcare: NZ's largest listed aged-care operator. Residential rather than home-based, but competes for the same elderly cohort and contracts with the same NZ government funders.

Regional players

• Brightwater Care Group: Western Australian aged-care and community support provider delivering home and disability services — operates a comparable home-based model in a different state, useful for benchmarking operating leverage.
• Healthcare Australia: Australia's largest home and community care provider — operates the same model (government and private funding, support workers in homes) in a closely adjacent market, useful comparable for unit economics and scale.

Emerging players

• Amedisys: US-listed home health and hospice operator — provides skilled home health services and is among the closest global comparables for scale, mix and reimbursement model relative to HealthCare NZ's clinical and chronic offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HealthCareNZ

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthcareNZ