What AGIL Services does

AGIL Services is a privately-held French enterprise IT and telecommunications integrator headquartered in Vincennes (Île-de-France) with an additional agency in Bordeaux and a related entity, SAS Voxelis, operating the Studio AGIL Services messaging platform from Montreuil. The company delivers a 360° converged-services bundle covering professional telephone systems (PABX/IPBX with specialization in Alcatel-Lucent OmniPCX, OXO Connect, Rainbow, OmniSwitch, ALE DeskPhones, and DECT), IP/cloud telephony under its own ARCEP-licensed operator status (Trunk SIP, 3G/4G/5G, fiber, satellite), LAN/WLAN and fiber-optic cabling, video surveillance, access control and intrusion systems, video conferencing, data backup, printer/copier rental, professional training, and energy audits tied to French Décret Tertiaire compliance with OPERAT submissions to ADEME. It is also the European partner for Swiss SmartLiberty, deploying modular digital platforms in EHPAD, clinics, and hospitals for resident calling, SOS, wandering management, and unified communications.

The revenue model mixes one-time hardware and project revenue (cabling, switches, servers, security equipment, electrical work) with recurring streams (ARCEP operator telecom subscriptions, maintenance contracts across four standardized models, equipment rental/leasing, Studio AGIL Services annual subscription formulas, and SmartLiberty platform fees). Pricing is predominantly quote-based with a free initial audit funnel rather than publicly disclosed list pricing; sales are handled through direct enterprise field sales and a partner referral program (Programme Partenaire Apporteur d'Affaires) covering France nationally. Reported certifications include GDPR compliance, OPQIBI/RGE Études (energy), and ANSSI CSPN (via Rainbow).

Customer concentration risk appears low-to-moderate. Named customers span Saint-Gobain, Groupe Soufflet, Vilogia, Laforet Immobilier, Samin, Château de la Roche-Guyon, CJH Avocat, and others across corporate, agribusiness, real estate/social housing, hospitality, manufacturing, and SME verticals, with three primary segments — enterprises and SMEs, public administrations, and healthcare facilities — plus secondary segments in building owners and franchise/multi-site networks. There is no evidence of a single dominant anchor account or concentration in one vertical, though logos such as Saint-Gobain and Vilogia indicate the capability to serve larger enterprise clients. The mix of recurring telecom subscriptions, maintenance, and rental agreements should support predictable renewal revenue, while project-based hardware and integration sales create lumpiness. The implication is moderate but diversified revenue with no disclosed churn data.

Name

AGIL Services

Legal name

AGIL Services

Website

https://agil-services.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

AGIL Services is a privately-held French enterprise IT and telecom integrator, headquartered in Vincennes, providing converged telephony, networking, security, energy audits, and healthcare platforms to enterprises, public administrations, and EHPADs across France under its own ARCEP-licensed operator status.

Ownership category

akta.pro rank

Product category

Telecommunications and IT services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• Telecommunications services
• IT infrastructure cabling
• Security surveillance systems
• Cloud telephony solutions
• Healthcare communication platforms

Headquarters

HQ city

Vincennes

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Telecom Operator Services: As an ARCEP-licensed telecom operator, AGIL Services provides fixed telephony (Trunk SIP, analog-to-SIP gateway), mobile telephony (3G/4G/5G), internet connectivity via fiber optics, and satellite communications. Revenue is generated through recurring service subscriptions and usage-based billing.
2. IT Infrastructure Sales and Installation: Cabling (copper/fiber), network equipment (LAN switches, WLAN access points), servers, data centers, video conferencing systems, printers/copiers. Revenue generated through one-time project fees and equipment sales.
3. Security and Surety Solutions: Video surveillance, access control, intrusion alarms, ambient sound, security guarding, and integrated security platforms. Includes both equipment sales and recurring monitoring/maintenance revenue.
4. Maintenance and Support Contracts: Ongoing maintenance contracts for telecom, IT, and security systems. The company offers four standard maintenance contract models with clear terms and no surprises, providing predictable recurring revenue.
5. Scalable Rental/Leasing: Equipment rental and financing solutions allowing clients to lease rather than purchase IT and telecom equipment, including phones, copiers, and network hardware.
6. Professional Training: Customized training programs in IT skills (Excel, Word, PowerPoint, Teams, etc.) and professional development, delivered in-person and remotely.
7. Energy Audits and Consulting: OPQIBI-certified energy audits, GTB assessments, IoT deployment, and regulatory compliance consulting (Decree Tertiaire, Decree BACS). Includes automated OPERAT declaration services on a subscription basis.
8. Musical Studio and Phone Messaging Services: Online studio services for creating telephone hold messages with voice and music. Offers one-time message packs and annual subscription plans with recurring updates for multi-site networks.
9. Healthcare Communication Solutions: SmartLiberty-based solutions for EHPAD, clinics, and hospitals including resident calling, SOS alerts, wandering management, and unified communications. Revenue from equipment supply, installation, and ongoing software platform fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

AGIL Services is an ARCEP-licensed French telecom operator and IT services integrator that delivers, under a single point of contact, converged business telephony (VoIP, cloud, PABX, fiber, mobile), IT infrastructure (cabling, LAN/WLAN, data backup), security and surety systems (video surveillance, access control, intrusion), and vertical platforms such as SmartLiberty for healthcare facilities and a Studio Musical for telephone messaging. It complements installation with energy audits, training, equipment rental, and multi-tier maintenance contracts across France.

Product overview

AGIL Services is a comprehensive IT and telecommunications services company offering a portfolio of integrated solutions for businesses and public administrations. The core offerings encompass professional telephone systems (PABX/IPBX) with specialization in Alcatel-Lucent products (OXO Connect, OmniPCX Enterprise, Rainbow collaboration), network infrastructure (cabling, WiFi, switches), video surveillance and access control security, and VoIP/cloud telephony as an ARCEP-licensed operator. The company also provides specialized vertical solutions including SmartLiberty-powered healthcare platform for EHPAD and hospitals, Studio Musical for telephone messaging and music-on-hold services, energy audits for Décret Tertiaire compliance, and general electrical services. Additional offerings include data backup, video conferencing, equipment rental, maintenance contracts, professional training, and printer/copier services. The product ecosystem is unified through a 360-degree approach allowing AGIL Services to manage telecom, IT, and security projects holistically with a single point of contact.

Differentiator

Problem solved

Functional benefit

Brands

• Studio AGIL Services: Online music studio service for creating and customizing telephone messages with voice recordings and background music

Products and services

• Standard Téléphonique Professionnel (PABX/IPBX) Installation, configuration, and maintenance of professional telephone switching systems (PABX, PBX, IPBX) for enterprises and public administrations of all sizes, specializing in Alcatel-Lucent OmniPCX OXO Connect (SMBs up to 300 users) and OmniPCX Enterprise platforms.
• Téléphonie IP / Cloud / Centrex Cloud-based VoIP telephony offering (Trunk SIP, analog-to-SIP gateways, mobile 3G/4G/5G, satellite communications) provided by AGIL Services as an ARCEP-licensed telecom operator in a secure and sovereign cloud environment for businesses and administrations.
• Fibre Optique Entreprise Business fiber optic internet access delivered directly by AGIL Services as an ARCEP-licensed operator, providing high-speed connectivity to enterprises and public administrations.
• Réseau Informatique (LAN/WLAN Infrastructure) Complete IT network infrastructure services including copper cabling (Cat.6, Cat.6a, Cat.7), fiber optic cabling (OM2, OM3 multimode), LAN switches, WiFi networks, server rooms, and data centers for enterprises and public administrations.
• Sécurité et Sureté (Video Surveillance, Access Control, Intrusion) Physical security solutions for businesses including IP video surveillance, access control, intrusion alarms, ambient sonorization, intercoms, isolated worker protection, and security guarding services, integrated over IP networks.
• Visioconférence et Collaboration Video conferencing systems and collaboration tools for meeting rooms of all sizes, including dynamic digital signage solutions for enterprises and public administrations.
• Sauvegarde et Récupération des Données Data backup and recovery services protecting enterprises and public administrations against ransomware attacks through transparent backup solutions.
• Rainbow Alcatel-Lucent (Unified Communications) Installation and maintenance of Rainbow by Alcatel-Lucent, a CSPN-certified (by ANSSI) cloud unified communications and collaboration platform with webinars and attendant supervision for enterprises.
• Studio Musical (Messages Téléphoniques) Online Studio AGIL Services offering customizable telephone messages with or without background music in multiple languages, including one-time Pack Messages and annual subscription update formulas, plus multi-site (Accueil Multi-sites) and mobile voicemail (Boîtes Vocales Mobiles) services with SACEM/SCPA rights management.
• Plateforme SmartLiberty (Santé / EHPAD) Modular digital platform for healthcare facilities (EHPAD, nursing homes, clinics, hospitals) including resident calling, SOS alerts, wandering/fugue management, real-time geolocation, alarm management, and unified communications; AGIL Services is SmartLiberty's European partner for the French market.
• Audit et Bilan Énergétique OPQIBI-certified energy audit services compliant with Décret Tertiaire and Décret BACS for tertiary and industrial buildings, including RGE Études-recognized methodology, GTB integration, IoT sensor deployment, and automated OPERAT (ADEME) declaration submission.
• Électricité Générale General electrical contracting services for commercial and industrial facilities including Enedis grid connection, cabling, TGBT panel and electrical cabinet installation, LED relamping, and building electrical work.
• Formation (Professional Training) Customized professional training programs covering IT skills (Excel, Word, PowerPoint, Teams, etc.) and professional development, delivered in-person or remotely for businesses and public administrations.
• Location / Financement Évolutif Scalable rental and financing solutions allowing businesses to lease IT and telephony equipment (phones, copiers, network hardware) rather than purchase outright, on monthly billing.
• Maintenance et SAV (Maintenance Contracts) Maintenance and after-sales service contracts with four standard transparent models covering telecom, IT network, and security/surety systems installed by AGIL Services.
• Impression / Copieur (Printer and Copier Rental) Printer and photocopier rental services for businesses including document dematerialization and management solutions.
• Amélioration Réception GSM Mobile network signal enhancement solutions that improve GSM/4G/5G cellular reception inside buildings for enterprises and public administrations.

Named customers14 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• SmartLibertycoreStrategic or Co-development PartnerAGIL Services is selected as the European partner for the French market by Swiss manufacturer SmartLiberty. This partnership provides AGIL Services with a specialized modular digital platform for long-term care facilities (EHPAD, clinics, hospitals) offering resident calling, SOS alerts, wandering management, geolocation, alarm management, and unified communications. The partnership is described as a mark of security and recognition of AGIL Services' competencies in the healthcare sector.
• ARCEP (Autorite de Regulation des Communications Electroniques, des Postes et de la Distribution de la Presse)coreOthersAGIL Services holds ARCEP approval as a telecom operator, enabling the company to provide regulated telecommunications services including internet access (fiber), fixed and mobile telephony, and satellite communications directly to businesses and public administrations.
• Alcatel-Lucent Enterprise (ALE)coreTechnology or IntegrationAGIL Services is a certified installer and partner for Alcatel-Lucent Enterprise products, specializing in OXO Connect (for SMEs up to 300 users), OmniPCX Enterprise communication servers, Rainbow unified communications platform (CSPN certified by ANSSI), and the full range of ALE deskphones, DECT handsets, WiFi access points, and OmniSwitch network equipment. AGIL Services provides audit, installation, configuration, training, and maintenance for Alcatel-Lucent solutions.
• GSM IndoorminorChannel Partner/ Reseller/ DistributorGSM Indoor is listed as a partner site, suggesting a referral or co-marketing relationship for mobile network improvement solutions within buildings.
• Stripe ClimateminorOthersAGIL Services is a member of Stripe Climate, indicating a commitment to carbon removal and environmental sustainability as part of its corporate social responsibility.
• Voxelis (SAS)minorOthersSAS Voxelis (SIRET 682 015 888 00030, Bobigny) is the legal operator of the Studio AGIL Services musical messaging platform. It operates the attentemusicale.com domain and provides the underlying studio services for telephone hold messages. This is a related-party operation with shared branding.
• Nogent HandballminorOthersAGIL Services sponsors Nogent Handball, demonstrating community engagement and local sponsorship activities.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Others

• Alcatel-Lucent Enterprise (ALE): ALE is AGIL's primary technology partner and supplier for OmniPCX, OXO Connect, Rainbow, OmniSwitch, and DECT handsets. While not a direct competitor to AGIL's services, ALE's channel and partner program defines the ecosystem in which AGIL competes and could potentially bypass partners with direct enterprise sales in larger accounts.

Direct peers

• Nomios: Nomios is a European network and security specialist integrator focused on enterprise and mid-market clients, delivering SD-WAN, cybersecurity, cloud connectivity, and managed network services. It competes with AGIL in the networking-and-security portion of AGIL's 360° offering, particularly for French mid-market RFPs.
• Alsyon (formerly Solutions 30 / Telindus): Alsyon is a French SME-focused IT and telecom integrator deploying Alcatel-Lucent and Microsoft communications solutions alongside cabling, networking, and managed services. It is one of AGIL's closest direct competitors, matching the SMB IT/telecom convergence and field-service-led delivery model.
• Open IP (Spir Communications / Apave Group): Open IP is a French integrator specializing in Alcatel-Lucent Enterprise unified communications, IP telephony, contact center, and managed services for mid-market and enterprise clients. It is one of the most direct comparables to AGIL: same vendor stack, same customer segment, same IP-telephony-led go-to-market.
• Axians (VINCI Energies): Axians is the ICT brand of VINCI Energies operating across France with networking, unified communications, data center, cybersecurity, and smart building services for enterprises and public sector. It directly competes with AGIL on converged telecom/IT/security project delivery and maintenance to French mid-market customers.
• Spie ICS: Spie ICS is the digital services arm of Spie, providing enterprise networking, cloud, cybersecurity, managed workplace, and unified communications across France and Europe. It overlaps with AGIL across the full telecom/IT/security stack and competes for the same French SME, mid-market, and public administration mandates.

Broad incumbents

• Orange Business: Orange Business is the B2B division of Orange S.A., offering enterprise telephony (including Alcatel-Lucent heritage), unified communications, networking, and cloud services across France and globally. It is the dominant national incumbent against which AGIL positions its ARCEP-licensed, single-interlocutor offering to SMEs and public administrations.
• Econocom: Econocom is a European digital transformation integrator offering equipment financing, managed workplace, telecom, and security services to mid-market and enterprise clients. Its equipment rental/leasing model and convergence of IT + telecom directly overlap with AGIL's Location Evolutive and integrated services approach.
• Capgemini Engineering (formerly Altran) / Sogeti: Capgemini and Sogeti operate large French infrastructure and workplace services practices serving enterprise telecom, networking, and digital workplace needs. They represent the tier-1 systems integrator that AGIL's agile boutique offering is differentiated against, particularly in the upper-mid-market and public administration segments.
• Bouygues Telecom Entreprises: Bouygues Telecom Entreprises provides fixed, mobile, cloud, and managed network services to French enterprises and public sector clients. It competes head-on with AGIL in the SME/mid-market telecom operator space and bundles connectivity with collaboration tools in a similar way to AGIL's Rainbow/Alcatel-Lucent stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

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Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AGIL Services