What VOXELIS does

VOXELIS SAS is a French private multimedia communication company founded in 1990 and headquartered in Bordeaux, with additional offices in Montagny (near Lyon) and Paris. Operating under the Dydesys group since 2006, the company runs two core business units: Communication Sonore (telephone welcome messages, musical on-hold, voice casting, and the proprietary mideobox IP player managed via the mideo.net SaaS platform) and Affichage Digital (digital signage including screens, players, touch totems, and content management software). Its technology stack combines a proprietary IP audio distribution hardware line with cloud-based fleet management, Navori digital signage software, Mecaplanning integration for automotive workshop planning data, and Sonos-compatible wireless audio — all sold alongside professional services for voice casting, music selection, recording, mixing, and on-site installation.

The company serves more than 20,000 businesses across eight vertical segments, with primary focus on automotive dealerships and dental practices, followed by real estate, veterinary, retail, museums, tourism offices, and general SMEs. It operates a multi-sub-brand architecture (Voxelis Auto, Voxelis Dentaire, Luxcom, Voconix with French/German/UK sites, Digeemo, Mideo, Attente Musicale Pro) to address each vertical with tailored marketing and pricing. The revenue model is primarily subscription-based (monthly or annual recurring contracts for software, content updates, and music catalogs) supplemented by one-off professional services for message production and hardware sale/rental of displays and audio equipment. Pricing tiers range from €12/month for AI-generated dental voice messages up to €480+/year for multi-message telephone welcome packages, with €49-€69/month for digital signage subscriptions.

In 2024-2025, VOXELIS introduced two AI capabilities: a generative AI voice message platform for dental offices and a proprietary AI-generated royalty-free music catalog positioned to displace SACEM/SCPA-licensed music in commercial environments. Distribution is sales-led and 100% French-territory in coverage, with channel partnerships through telecom installers, direct consultation hotlines in Bordeaux and Lyon, and sector-specific websites (auto.voxelis.fr, dentaire.voxelis.fr) for lead capture. Notable end-customer brands referenced include automotive manufacturers (Audi, BMW, Mercedes-Benz, Renault, Volvo, etc.) where VOXELIS serves their dealer networks rather than as direct enterprise contracts.

Name

VOXELIS

Legal name

VOXELIS SAS

Website

https://voxelis.fr

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

VOXELIS is a French multimedia communication company providing telephone welcome messaging, musical on-hold, digital signage, and olfactory ambiance solutions to over 20,000 businesses across automotive, dental, veterinary, real estate, retail, and public-sector verticals, augmented by proprietary AI voice and AI-generated music products.

Ownership category

akta.pro rank

Product category

Business Multimedia Communication Services

NAICS

Telecommunications (517), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621)

SIC

Telephone & Telegraph Apparatus (3661), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

AI Music Creation & Assistive Tools (Generation, Separation, Mastering) (MPAIAIAG)

akta.pro secondary industries

Voice Cloning, Dubbing & Audio Generative Media (HDAAAFAK), Creator Music/SFX Asset Libraries & Licensing Platforms (MPACABAM)

Keywords

• Telephone welcome messages
• Musical on-hold services
• Digital signage solutions
• AI voice messaging
• Business multimedia communication

Headquarters

HQ city

Montreuil

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Subscription Services: Monthly or annual subscriptions for ongoing communication services including TV channels, digital signage management, musical ambiance, and message updates. Includes software licensing, content management, and technical support.
2. Professional Services and Message Production: One-time or per-message production of telephone welcome messages, answerphone messages, and promotional announcements. Includes voice casting, music selection, recording, and mixing services.
3. Equipment Sales and Rental: Sale or rental of digital display hardware (screens, players, supports, totems, tactile furniture) and audio equipment (players, speakers). Installation and on-site technician services included.
4. Music and Voice Catalog Access: Access to extensive music catalog (40,000+ titles) and voice casting services. Revenue from royalty-free music licensing and commercial music catalog access subscriptions.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

VOXELIS provides multimedia communication services for businesses, operating two core units: (1) Communication Sonore, which produces and delivers custom telephone welcome messages, musical on-hold content, voice casting, and AI-generated audio, supported by the proprietary mideobox IP player and mideo.net SaaS platform; and (2) Affichage Digital, which delivers digital signage solutions including screens, touch kiosks, content creation software, deployment, and technical support for waiting rooms, showrooms, and service areas.

Product overview

VOXELIS is a French multimedia communication company operating two core business units: Communication Sonore (telephone welcome/voice messaging) and Affichage Digital (digital display/signage). The Communication Sonore division offers telephone greeting messages, musical on-hold content, voice casting, and the proprietary mideobox hardware with mideo.net cloud management platform. The Affichage Digital division provides digital signage solutions including hardware (screens, players, totems), content creation software, and technical deployment. VOXELIS also operates vertical-specific sub-brands including TV Dentaire (dental office TV channel), Voconix (multi-language telephone messaging), and automotive sector solutions. The company recently introduced AI-generated voice message capabilities and AI-generated royalty-free music production.

Differentiator

Problem solved

Functional benefit

Brands

• Voxelis Auto: Expert média parcours client en concession automobile & moto - provides digital display, telephone welcome, musical ambiance, tactile terminals, and olfactory ambiance services for automotive dealerships
• Voxelis Dentaire
• Mideo
• Voconix

Products and services

• Communication Sonore (Sound Communication) End-to-end sound communication services for businesses, including production and delivery of custom telephone welcome messages, musical on-hold content, voice casting in multiple languages, and subscription-based message updates. Targets enterprises, multi-site networks, and SMEs across sectors such as automotive, dental, real estate, and retail.
• Affichage Digital (Digital Display / Digital Signage) Turnkey digital signage service for businesses, covering waiting room and showroom screens, window displays, touch applications, content creation, software development, hardware supply (screens, players, totems), on-site deployment, and technical support. Used by automotive dealerships, dental clinics, retailers, museums, and tourism offices.
• mideobox IP-based hardware player that manages telephone on-hold, answering, and pre-answer messages. Includes a web interface, 10-title MP3 playlist, IP download for high sound quality, and web-based fleet management. Designed for multi-site networks and VoIP environments, paired with the mideo.net remote management platform. Sold to telecom professionals and end customers.
• mideo.net SaaS dashboard that enables remote technical diagnostics, transmission of new on-hold or answering messages to deployed mideobox devices, and scheduling of answerphone mode changes. Targeted at telecom professionals and multi-site enterprise customers managing fleets of audio players.
• Chaîne TV des Cabinets Dentaires (Dental TV Channel) Customizable in-office TV channel designed for dental waiting rooms, with a library of dental health content, practice presentations, news feeds, weather, and patient education videos. Sold as a subscription to dental practices via the Voxelis Dentaire sub-brand.
• Messages d'Accueil IA (AI Voice Welcome Messages) Generative AI service that transforms written text into natural-sounding professional voice messages for dental office telephone systems. Used for announcing closures, schedule changes, and updates. Sold via subscription to dental practices.
• Bornes Tactiles (Touch Kiosks / Totems) Touchscreen kiosks and totems (22" to 65") with customizable tactile applications for vehicle inventory display, lead capture, and customer interaction in automotive dealerships. Includes installation by technician and unit-based pricing.
• Ambiance Olfactive (Olfactory Ambiance) Scent marketing service offering a catalog of 40+ fragrances with personalized olfactory signature creation. Includes diffusers (table, wall-mounted, air conditioner models). Quote-based pricing for automotive dealerships and other commercial environments.
• Voconix (Professional Telephone Greeting Messages) Multi-language professional telephone greeting message service, including voice casting, recording, and message production, distributed under the Voconix sub-brand across French, German, and UK markets.
• AI-Generated Royalty-Free Music Catalog Subscription-based access to a proprietary catalog of AI-generated music with multiple thousands of thematic titles, with new titles generated daily. Music is owned by Voxelis, exempting customers from SACEM and SCPA royalty obligations.
• Voxelis Auto (Automotive Sector Solutions) Vertical-specific bundle for automotive and motorcycle dealerships, including digital display for showrooms and service areas, telephone welcome systems, musical ambiance, touch kiosks for vehicle inventory, olfactory branding, and appointment management display.
• Formules d'Actualisation (Message Update Plans) Annual subscription plans providing 2 or 4 telephone message updates per year, including voice selection, music catalog access, recording, mixing, and remote delivery. Offered in monolingual (French) and bilingual (French & English) variants.

Quantifiable outcome

• Reduction in repetitive staff questions through automated waiting room information display
• +2 more outcomes

Named customers14 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• SACEMcoreOthersSACEM (Société des Auteurs et Compositeurs Dramatiques) collects royalties for authors, composers and publishers of music. Voxelis provides attestation for royalty-free music usage.
• SCPA (SCPP and SPPF)coreOthersSCPA (Société Civile pour l'Administration des Droits des Artistes et Musiciens Interprètes) collects royalties for performers and producers. Voxelis provides attestation for royalty-free music usage.
• Automotive ManufacturerscoreStrategic or Co-development PartnerVoxelis is in partnership with numerous automotive brands and collaborates with their marketing departments or national communication agencies to create sound references adapted to telephone media and animate phone messages for dealer networks.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Mood Media: Global market leader in in-store music, on-hold messaging, digital signage, scent marketing, and audio-visual solutions for businesses. Comparable as the broad incumbent whose product portfolio most directly overlaps with Voxelis's Communication Sonore and Affichage Digital lines, including scent marketing which Voxelis also offers.
• PlayNetwork: Long-standing B2B audio/visual experience provider (carrying the legacy Muzak installed base) with music, messaging, and digital signage offerings. Comparable to Voxelis as a multi-line provider of telephone wait messages, music on-hold, and digital signage for multi-site networks.

Direct peers

• Easy On Hold: Telephone on-hold messaging and music-on-hold production company with recurring subscription products and royalty-free catalog options. Directly comparable to Voxelis's Communication Sonore line, including productized update packages similar to Voxelis's Formules d'Actualisation.
• Music Styling: International provider of in-store music programming, messaging-on-hold, and sound design for retail, hospitality, and healthcare. Comparable to Voxelis's vertical-specialized (auto, dental, vet, retail) message and music subscription products.
• Open Radio: French B2B music-streaming service oriented toward bars, hotels, restaurants, and stores, including SACEM compliance handling. Closely comparable French-market competitor to Voxelis's musique d'attente and musical ambiance subscription business.
• Rockbot: In-store media platform combining licensed music, digital signage, and customer engagement for bars, restaurants, and fitness locations. Comparable to Voxelis's combined audio + digital signage offering for multi-site retail/service businesses.
• Soundtrack Your Brand: Spotify-backed B2B background-music platform serving bars, restaurants, retail, and hotels worldwide. Comparable to Voxelis's musical ambiance / catalogue musical subscription business and a credible threat on price and global catalog scale.
• Lonofi: French B2B background-music streaming service for retail and hospitality venues, founded and headquartered in France. Directly comparable to Voxelis's musical ambiance subscription and commercial-music catalog offering, competing in the same French SMB accounts.

Emerging players

• ElevenLabs: AI voice generation platform with rapidly improving text-to-speech and voice cloning quality at declining prices. Directly comparable to Voxelis's 2025-launched AI voice message generation product, and a credible threat to the value of any custom-trained voice offering.
• Suno: Generative AI music platform producing high-quality, royalty-cleared music from text prompts. Comparable to Voxelis's AI-generated royalty-free music catalog and relevant as both a potential competitor and a future supplier/risk to that catalog's competitive differentiation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/voxelis

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VOXELIS