Crisis & Counseling Centers
Crisis & Counseling Centers was a 54-year-old nonprofit behavioral health organization in Augusta, Maine, providing crisis response, substance use treatment, and family support services to central Maine residents before closing in December 2024 and transitioning programs to Kennebec Behavioral Health.
- Company typePrivate
- Founded1972
- HeadquartersAugusta, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Crisis & Counseling Centers does
Crisis & Counseling Centers, Inc. was a nonprofit behavioral health organization founded in approximately 1972 and headquartered in Augusta, Maine, serving individuals, families, and communities across central Maine for 54 years. The agency delivered a continuum of behavioral health services including 24/7 crisis response, the GEAR Parent Network for family support, Intensive Outpatient Substance Use services, and children's case management. Its business model relied on direct service delivery funded through state agency partnerships (notably Maine DHHS), community referrals, and healthcare provider networks, with revenue mechanics not publicly disclosed consistent with its nonprofit status.
In August 2024, the organization discovered concerning financial discrepancies and self-reported the matter to the Maine State Police, the Office of the Maine Attorney General, and Maine DHHS. To preserve continuity of care, all programs and staff were transitioned to Kennebec Behavioral Health effective December 1, 2024, and the agency formally ceased operating as a service provider. The former Co-Executive Director of Finance and Administration, Timothy D. Floyd, was indicted in January 2026 on multiple counts of forgery and felony theft. Amber Kruk currently serves as Executive Director, In Closing, administering the wind-down, employment records custody, and 401(k) plan termination completed in December 2025.
Crisis & Counseling Centers firmographics
Firmographics- Name
- Crisis & Counseling Centers
- Legal name
- Crisis & Counseling Centers, Inc.
- Website
- https://crisisandcounseling.org
- Company type
- Private
- Founded year
- 1972
- Operating status
- Closed
- Headcount range
- 101–250 employees
- Short description
- Crisis & Counseling Centers was a 54-year-old nonprofit behavioral health organization in Augusta, Maine, providing crisis response, substance use treatment, and family support services to central Maine residents before closing in December 2024 and transitioning programs to Kennebec Behavioral Health.
- Ownership category
- akta.pro rank
Crisis & Counseling Centers industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (62142), Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)
- akta.pro primary industry
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)
- akta.pro secondary industries
- Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK), Mental Health & Crisis Support Services (BPAGACAD), Outpatient Mental Health & Counseling Clinics (HLAFABAC)
Keywords
Where Crisis & Counseling Centers is headquartered
LocationHeadquarters
- HQ city
- Augusta
- HQ country
- United States
- HQ region
- North America
Markets served
Crisis & Counseling Centers business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Distribution channels1 record
Marketing channels2 records
Crisis & Counseling Centers product offering
Product offeringCore offering
Crisis & Counseling Centers was a nonprofit behavioral health organization that delivered 24/7 crisis response, Intensive Outpatient Substance Use treatment, the GEAR Parent Network family support program, mental health counseling, and children's case management services to individuals and families in central Maine. All programs transitioned to Kennebec Behavioral Health effective December 1, 2024 to ensure continuity of care.
Product overview
Crisis & Counseling Centers was a mental health and crisis counseling services organization that provided behavioral health services to central Maine for 54 years before closing. The organization offered crisis intervention and counseling services, including 24/7 crisis response, the GEAR Parent Network, and Intensive Outpatient Substance Use services. Following the agency's closure effective December 1, 2024, all programs and services transitioned to Kennebec Behavioral Health (KBH) to ensure continuity of care for clients and the community.
Differentiator
Problem solved
Functional benefit
Products and services
- 24/7 Crisis Response Around-the-clock crisis response line and intervention services for individuals and families in central Maine experiencing behavioral health crises; delivered directly by Crisis & Counseling Centers' own clinical staff prior to transition.
- Intensive Outpatient Substance Use Services Outpatient treatment program for individuals with substance use disorders, providing structured therapy and recovery support in central Maine prior to transition.
- GEAR Parent Network Family support program serving parents and caregivers of children with behavioral health needs, providing peer support, navigation, and resource connection in central Maine prior to transition.
- Mental Health Counseling Mental health counseling services delivered to individuals and families in central Maine as part of the agency's behavioral health continuum prior to transition.
- Children's Case Management Coordinated case management services for children with behavioral health needs, delivered to families in central Maine prior to transition.
Quantifiable outcome
- No interruption in care for clients, families, and partners during transition to Kennebec Behavioral Health
Companies that use Crisis & Counseling Centers
Customer profileSegments1 record
Ideal customer profiles1 record
Crisis & Counseling Centers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Crisis & Counseling Centers partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Kennebec Behavioral HealthcoreKennebec Behavioral Health assumed custody of all client records effective December 1, 2024. All programs, including 24/7 crisis response, GEAR Parent Network, and Intensive Outpatient Substance Use services, transitioned to KBH to ensure no disruption in care for former clients. KBH is described as a trusted provider with a broad continuum of care in central Maine. Amber Kruk continues as Executive Director, In Closing, to manage records and administrative closure.
Scale indicators2 records
Recent moves6 records
Crisis & Counseling Centers competitors and assessment
Company assessmentDirect peers
- Sweetser: Maine-based nonprofit behavioral health organization providing mental health, substance use, and developmental services across the state. Comparable as a regional nonprofit offering an integrated behavioral health continuum in Maine.
- Spurwink Services: Maine-based nonprofit providing behavioral health, mental health, and case management services statewide, with strong programs for children and families. Comparable in mission, service portfolio, and regional nonprofit status.
- Kennebec Behavioral Health: Maine-based nonprofit behavioral health provider that assumed all programs, staff, and client records from Crisis & Counseling Centers effective December 1, 2024. It is the most direct comparable — a regional Maine outpatient mental health and substance use provider serving central Maine communities.
- Aroostook Mental Health Services: Maine nonprofit behavioral health agency serving Aroostook County with outpatient mental health and substance use treatment, crisis response, and case management. Comparable as a rural-Maine community mental health provider of similar scale and mission.
- Tri-County Mental Health Services: Maine nonprofit providing outpatient mental health and substance use services to Androscoggin, Cumberland, and Sagadahoc counties. Comparable as a regional community mental health center of similar size and service mix.
- Community Health and Counseling Services: Maine-based nonprofit providing mental health, substance use, and developmental services across multiple Maine counties. Directly comparable as a regional nonprofit outpatient behavioral health provider with a similar service mix.
Others
- Catholic Charities Maine: Maine nonprofit social services organization providing behavioral health, case management, and family support across the state. Comparable as a regional nonprofit offering overlapping mental health and family case management services.
Broad incumbents
- Maine Behavioral Healthcare: The behavioral health arm of MaineHealth serving southern and central Maine with outpatient mental health, substance use, and crisis services. Comparable as a larger, multi-site behavioral health provider operating across overlapping Maine geographies.
Market position
Strengths2 records
Weaknesses3 records
Competitive moat3 records
Key risks4 records
Key highlights4 records
Customer concentration
Crisis & Counseling Centers social profiles
Digital presenceCrisis & Counseling Centers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crisis & Counseling Centers leadership team
Management profileNumber of profiles
Profiles1 record
Crisis & Counseling Centers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crisis & Counseling Centers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crisis & Counseling Centers
What does Crisis & Counseling Centers do?
Crisis & Counseling Centers was a nonprofit behavioral health organization that delivered 24/7 crisis response, Intensive Outpatient Substance Use treatment, the GEAR Parent Network family support program, mental health counseling, and children's case management services to individuals and families in central Maine. All programs transitioned to Kennebec Behavioral Health effective December 1, 2024 to ensure continuity of care.
Is Crisis & Counseling Centers a public or private company?
Crisis & Counseling Centers is a private company. It is classified as nonprofit foundation owned and is currently closed.
When was Crisis & Counseling Centers founded?
Crisis & Counseling Centers was founded in 1972. It employs 101 to 250 people.
Where is Crisis & Counseling Centers based?
Crisis & Counseling Centers is headquartered in Augusta, United States, in the North America region.
Who are Crisis & Counseling Centers's main competitors?
Direct peers on record are Sweetser, Spurwink Services, Kennebec Behavioral Health, Aroostook Mental Health Services, Tri-County Mental Health Services and Community Health and Counseling Services. Catholic Charities Maine is listed as an others. Maine Behavioral Healthcare is listed as a broad incumbent.
Does Crisis & Counseling Centers have an API?
No public API is recorded for Crisis & Counseling Centers.
What industry is Crisis & Counseling Centers in?
Crisis & Counseling Centers's product category is Behavioral Health Services. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of HLAEAHAK, Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination). Its NAICS code is 62142 and its SIC code is 8000.