VisualPoint
VisualPoint is a small private professional services firm that implements ServiceNow digital workflow and UiPath RPA solutions, primarily serving U.S. Federal government agencies including the Department of Agriculture and Department of Education.
- Company typePrivate
- Founded2000
- HeadquartersFairfax Station, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What VisualPoint does
VisualPoint, Inc. is a small private professional services firm founded over twenty years ago and headquartered in the Washington, D.C. metropolitan area (Fairfax Station, Virginia). The company specializes exclusively in implementing and customizing digital workflow and robotic process automation (RPA) solutions, delivering services exclusively on top of two third-party platforms — ServiceNow (the Now Platform) and UiPath — rather than proprietary technology. Its customer base is overwhelmingly U.S. Federal government agencies, with publicly disclosed engagements including an enterprise-level, multi-tenant UiPath RPA deployment at the U.S. Department of Agriculture (USDA) running 50+ production bots and generating over $3.5M in client ROI, and a ServiceNow implementation at the U.S. Department of Education's Customer Service Center spanning ITSM, ITBM, PPM, Performance Analytics, and custom facilities and lease management applications.
The company generates revenue through professional services fees and managed services / long-term outsourcing contracts, with engagement delivered on a full lifecycle basis (discovery through ongoing support). Pricing is quote-based and tied to project scope and complexity; no public pricing or revenue figures are disclosed. VisualPoint's go-to-market is direct enterprise field sales to federal agencies, with no resellers, distributors, or self-service channels. The firm markets itself through its website, case studies, and participation in ServiceNow's Knowledge conference.
The company is co-founded and led by Pedro Perez (President/CEO) and Greg Jorgensen (Chief Operating Officer), with a stated team of 1-10 employees. The team holds multiple ServiceNow certifications (System Administrator, Application Developer, Implementation Specialist) across ITSM, Discovery, HR, SAM, and CSM, and leadership includes a ServiceNow Certified Technical Architect. No funding rounds, acquisitions, subsidiaries, or material leadership changes are disclosed.
VisualPoint firmographics
Firmographics- Name
- VisualPoint
- Legal name
- VisualPoint, Inc.
- Website
- https://visualpoint.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- VisualPoint is a small private professional services firm that implements ServiceNow digital workflow and UiPath RPA solutions, primarily serving U.S. Federal government agencies including the Department of Agriculture and Department of Education.
- Ownership category
- akta.pro rank
VisualPoint industry classification
Industry- Product category
- IT Consulting and Implementation Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)
- akta.pro secondary industries
- Robotic Process Automation (RPA) Platforms (HDAEAHAB), Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)
Keywords
Where VisualPoint is headquartered
LocationHeadquarters
- HQ city
- Fairfax Station
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
VisualPoint business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Professional Services - Implementation: VisualPoint generates revenue through professional services fees for implementing ServiceNow and UiPath solutions. The company offers full lifecycle services on a project-basis, covering discovery, design, development, deployment, and ongoing support for workflow automation and RPA implementations.
- Managed Services / Long-term Outsourcing: The company provides long-term outsourcing arrangements for operational support of implemented systems, including management of enterprise-level RPA environments.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
VisualPoint product offering
Product offeringCore offering
VisualPoint is a small professional services firm that implements and manages digital workflow and Robotic Process Automation (RPA) solutions for U.S. Federal government agencies, delivered exclusively on the ServiceNow Now Platform and the UiPath RPA platform. Engagements cover full lifecycle services — discovery, design, development, deployment, and ongoing operational support — sold on either a project basis or through long-term outsourcing arrangements.
Product overview
VisualPoint is a professional services firm (not a product company) that provides consulting and implementation services for two primary platforms: ServiceNow (a digital workflow management platform) and UiPath (a Robotic Process Automation platform). The company does not sell its own standalone software product; rather, it delivers services focusing on these platforms to Federal agencies. ServiceNow services include IT Service Management (ITSM), IT Business Management (ITBM) with Project Portfolio Management (PPM), IT Operations Management (ITOM), Customer Service Management (CSM), HR Service Delivery, Software Asset Management, Service Portal & Mobile, and App Engine. UiPath services cover the full RPA lifecycle including discovery, Process Design Documents, compliance, and lifecycle management.
Differentiator
Problem solved
Functional benefit
Products and services
- ServiceNow Implementation Services
Quantifiable outcome
- ROI of over $3.5M for USDA UiPath implementation with over 50 bots in production
- +4 more outcomes
Companies that use VisualPoint
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
VisualPoint technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
VisualPoint partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- ServiceNowcoreVisualPoint is a certified implementation partner for ServiceNow, delivering workflow and business process automation solutions on the Now Platform. The company has delivered value transforming legacy systems into ServiceNow-based solutions. Team holds multiple ServiceNow certifications including System Administrator, Application Developer, and Implementation Specialist certifications across ITSM, ITBM, Discovery, HR, SAM, and CSM. The partnership enables delivery of digital workflows connecting people, functions, and systems across the enterprise.
- UiPathcoreVisualPoint provides implementation and full lifecycle management for UiPath RPA solutions. The company is currently managing an enterprise-level, multi-tenant UiPath implementation for the U.S. Department of Agriculture, leveraging UiPath's High Availability solution with multi-node, multi-tenant Orchestrators. This is described as one of the most complex, redundant, scalable solutions UiPath offers.
Scale indicators5 records
Recent moves4 records
Expansion highlights3 records
VisualPoint competitors and assessment
Company assessmentBroad incumbents
- SAIC: Large federal IT services integrator with deep U.S. Department of Agriculture and federal civilian footprint. Comparable to VisualPoint as a federal IT modernization contractor, though operating with substantially larger resources and contract vehicles.
- Cognizant Federal Services: Federal IT services arm of Cognizant delivering large-scale digital transformation, automation, and enterprise platform services to U.S. agencies. Comparable to VisualPoint in capability (ServiceNow, UiPath, RPA), though at enterprise scale with broader delivery muscle.
- ICF International: Major federal IT and digital modernization contractor serving U.S. civilian agencies, with practice areas spanning workflow automation and RPA. Comparable to VisualPoint as a federal digital transformation services provider, albeit at much larger scale.
- Apex Systems: Large IT staffing and services firm with a focused ServiceNow practice and federal government clients. Comparable to VisualPoint as a ServiceNow delivery partner, though Apex operates at significantly larger scale and broader scope.
Direct peers
- Fruition Partners: ServiceNow Elite Partner offering implementation, managed services, and custom application development on the Now Platform. Comparable to VisualPoint as a deep ServiceNow specialization house with multi-module capability.
- SLK Software: Global technology services firm with a strong ServiceNow and RPA practice, including UiPath implementations. Comparable to VisualPoint in offering multi-platform workflow and RPA services to enterprise and federal clients.
- CPrime: Enterprise Agile and ServiceNow consulting firm that delivers ServiceNow implementation services to large enterprise and government clients. Comparable to VisualPoint as a ServiceNow-focused professional services partner with similar delivery model.
- Crossfuze: Dedicated ServiceNow consulting partner providing implementation, integration, and managed services across ITSM, ITOM, CSM, and HR. Comparable to VisualPoint as a ServiceNow-only services firm with similar vertical and horizontal customer profiles.
- NetImpact Strategies: Small, federal-focused digital transformation and IT consulting firm that delivers ServiceNow, RPA, and workflow automation services to civilian agencies. Highly comparable to VisualPoint in size, federal focus, and platform specialization.
- Macro Solutions: Small federal IT services firm specializing in ServiceNow and digital transformation for civilian agencies. Comparable to VisualPoint in scale, customer base (federal civilian), and ServiceNow implementation focus.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
VisualPoint social profiles
Digital presenceVisualPoint financial estimates
Financial estimateRevenue estimate
Valuation estimate
VisualPoint leadership team
Management profileNumber of profiles
Profiles2 records
VisualPoint funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VisualPoint M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VisualPoint
What does VisualPoint do?
VisualPoint is a small professional services firm that implements and manages digital workflow and Robotic Process Automation (RPA) solutions for U.S. Federal government agencies, delivered exclusively on the ServiceNow Now Platform and the UiPath RPA platform. Engagements cover full lifecycle services — discovery, design, development, deployment, and ongoing operational support — sold on either a project basis or through long-term outsourcing arrangements.
Is VisualPoint a public or private company?
VisualPoint is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was VisualPoint founded?
VisualPoint was founded in 2000. It employs 1 to 10 people.
Where is VisualPoint based?
VisualPoint is headquartered in Fairfax Station, United States, in the North America region.
How does VisualPoint make money?
Two revenue lines are on record. Professional Services - Implementation is the primary driver. The others are managed Services / Long-term Outsourcing.
Who are VisualPoint's main competitors?
Broad incumbents on record are SAIC, Cognizant Federal Services, ICF International and Apex Systems. Direct peers are Fruition Partners, SLK Software, CPrime, Crossfuze, NetImpact Strategies and Macro Solutions.
Does VisualPoint have an API?
No public API is recorded for VisualPoint.
What industry is VisualPoint in?
VisualPoint's product category is IT Consulting and Implementation Services. Its primary akta.pro industry code is HDAEAKAF, Robotic Process Automation (RPA) & Hyperautomation Platforms, with a secondary code of HDAEAHAB, Robotic Process Automation (RPA) Platforms. Its NAICS code is 54151 and its SIC code is 7370.