DigiMEP

What DigiMEP does

DigiMEP is a cloud-based HVAC diagnostics and performance management platform operated by The Internet of Team LLC, a privately held Texas LLC headquartered in Hutto, Texas. The platform combines a mobile field application for technicians with a centralized enterprise analytics dashboard, delivering real-time, scientific validation of HVAC repairs against manufacturer baselines, standardized digital preventive maintenance workflows, and portfolio-wide visibility across multi-site facility networks. DigiMEP's product suite includes Real-Time Repair Validation, Instant QC, Field Guidance, Digital Preventive Maintenance, Enterprise Analytics & Dashboard, Performance Scorecards, an OPEX Waste Calculator, and a usage-priced Diagnostic Survey add-on (approximately $75 per site), with API Integration offered at the enterprise tier.

The company targets three customer segments through a direct enterprise sales motion: Enterprise Organizations managing multi-site portfolios (with named customers including Fifth Third Bank across 846 branches, CBRE, and Dollar General), Facility Management Firms, and HVAC Service Firms (including Heat Transfer Washington and Advantage Mechanical Refrigeration). DigiMEP generates revenue primarily through subscription-based SaaS platform access supplemented by usage-based diagnostic survey fees, with quote-based enterprise pricing rather than publicly listed tiers. The platform has been applied to 40,000+ HVAC systems since 2023 and claims outcomes of 100% QC coverage on service tickets, 21%+ verified energy savings, and 25% fewer service tickets for facility managers. The business is founder/management-controlled with no disclosed external institutional funding and operates with a lean team of approximately 10–50 employees.

Name

DigiMEP

Legal name

The Internet of Team LLC

Website

https://digimep.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

DigiMEP provides a cloud-based HVAC diagnostics and performance management platform that delivers real-time repair validation, standardized field workflows, and enterprise analytics for multi-site portfolios. It serves enterprise organizations (Fifth Third Bank, CBRE, Dollar General), facility management firms, and HVAC service contractors.

Ownership category

akta.pro rank

Headquarters

HQ city

Hutto

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: DigiMEP operates as a self-service software platform (DigiMEP) provided by The Internet of Team LLC. Users access the platform through account creation with subscription-based access to the platform. The Terms of Service references fees for platform access, with suspended access for non-payment.
2. Diagnostic Survey Services: Low-cost diagnostic surveys performed across sites to detect and correct mechanical underperformance. The Fifth Third case study references approximately $75 per diagnostic survey.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

DigiMEP is a cloud-based SaaS platform that delivers standardized HVAC site surveying, preventive maintenance, service, and performance management. The platform provides real-time scientific validation of HVAC repairs, guided mobile field workflows for technicians, and portfolio-wide analytics dashboards for multi-site enterprises, facility management firms, and HVAC service contractors. It is delivered via web and a mobile app, with add-on diagnostic surveys and an API integration layer for enterprise customers.

Product overview

DigiMEP is a unified, cloud-based HVAC diagnostics and performance management platform operated by The Internet of Team LLC. The core platform combines Real-Time Repair Validation, Instant QC, Field Guidance workflows, Enterprise Analytics & Dashboard, and Digital Preventive Maintenance into a single integrated solution for enterprises, facility management firms, and HVAC service providers. The platform includes a mobile application for field technicians to run guided diagnostics and receive real-time validation on-site, paired with a portfolio-wide enterprise dashboard for visibility across all locations and vendors. Key workflow stages include site asset onboarding, field diagnostic execution via mobile app, instant QC validation, roll-up performance reporting, and evidence-based decision-making. Diagnostic Surveys (~75 per unit) is available as a priced add-on service. An API Integration capability is offered for enterprise customers seeking to connect the platform with their existing operations systems. The DigiMEP Platform serves over 40,000 HVAC systems diagnosed since 2023, with documented outcomes including 100% quality control coverage, 20% energy savings, and 100% diagnostic consistency.

Differentiator

Problem solved

Functional benefit

Products and services

• DigiMEP Platform A cloud-based SaaS platform delivered as a downloadable application and via web browser that delivers standardized HVAC site surveying, preventive maintenance, service, and performance management. It combines real-time scientific repair validation, guided field workflows for technicians, instant QC, and a portfolio-wide enterprise analytics dashboard. Aimed at enterprise multi-site operators, facility management firms, and HVAC service contractors.
• DigiMEP Mobile App Mobile application that enables field technicians to run guided diagnostic workflows, capture system readings and photos on-site, and receive real-time scientific validation of HVAC repairs during the service call. Targeted at HVAC service technicians across commercial portfolios.
• Diagnostic Surveys Low-cost diagnostic survey service performed across customer sites to detect and correct mechanical HVAC underperformance, benchmarked against manufacturer baselines. Priced at approximately $75 per survey and supported by the Fifth Third Bank case study where it was applied across 846 branches and contributed to 21%+ verified energy savings.
• OPEX Waste Calculator Free online calculator tool that helps organizations estimate operational expenditure waste in HVAC systems. Targeted at facility and operations decision-makers evaluating HVAC performance improvement opportunities.

Quantifiable outcome

• 21%+ verified energy savings across 846 branches (Fifth Third Bank case study)
• +5 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ServiceTitan: ServiceTitan is a leading field service management platform heavily used by HVAC contractors for scheduling, dispatch, invoicing, and customer experience. While much larger and more residential-skewed, it competes for the same HVAC contractor buyer and adjacent commercial workflows that DigiMEP serves.
• BuildOps: BuildOps provides all-in-one software for commercial HVAC, electrical, and plumbing contractors, including work order management, asset history, and customer reporting. It targets the same commercial contractor and facility owner segments as DigiMEP.
• ServiceTrade: ServiceTrade is a commercial HVAC, mechanical, and facility services software platform used by contractors and building owners to manage service delivery, work orders, and asset performance. It is the closest direct comp to DigiMEP because it targets the same commercial HVAC service market with workflow, quality control, and asset history capabilities.
• FieldEdge: FieldEdge is HVAC-specific field service software that supports service agreements, dispatch, mobile technician workflows, and customer notifications. It overlaps with DigiMEP on technician-side workflow and commercial HVAC service execution.
• UpKeep: UpKeep is a CMMS and asset operations management platform used by facility and maintenance teams to track work orders, preventive maintenance, and asset performance. It competes with DigiMEP's digital PM and enterprise dashboard capabilities for facility management buyers.
• Fiix: Fiix, now part of Rockwell Automation, is a cloud-based CMMS used for maintenance work orders, asset management, and preventive maintenance. It serves similar facility maintenance and asset-heavy buyers and competes with DigiMEP's preventive maintenance and analytics features.
• Jobber: Jobber is field service software for small and mid-sized service businesses including HVAC, plumbing, and electrical contractors. While smaller-business focused, it competes for the HVAC service firm buyer that DigiMEP's mobile workflow also targets.

Broad incumbents

• Salesforce Field Service: Salesforce Field Service is the CRM giant's workforce dispatch, scheduling, and asset management product for enterprise service operations. It competes with DigiMEP for enterprise multi-site service contracts where CRM-native field service is already embedded.
• ServiceNow: ServiceNow offers a broad enterprise workflow and field service management suite that large organizations use for facilities, operations, and asset management. It is not HVAC-specialized but competes for enterprise IT and operations budgets adjacent to DigiMEP's enterprise deals.
• IBM Maximo: IBM Maximo is an enterprise asset management platform used by large facility operators to manage maintenance, assets, and reliability programs. It competes for the largest enterprise facility buyers DigiMEP targets, but with a much broader scope and longer enterprise deployment cycle.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/TheDigiMEP
• YouTubeyoutube.com/@digimepsolutions
• LinkedInlinkedin.com/company/digimep

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DigiMEP