Hospice South Canterbury

What Hospice South Canterbury does

Hospice South Canterbury is a non-profit charitable organization incorporated as South Canterbury Hospice Inc. that delivers free specialist palliative care across the South Canterbury region of New Zealand, from the Waitaki to the Rangitata River and from the Southern Alps to the sea. It operates a 7-bed inpatient unit at 55 Broadway Avenue in Timaru and complements this with community/home-based services including a Night Carer Service (up to 50 hours of overnight end-of-life care), a Wellness Support Day programme at the Community Cottage, family support counselling, bereavement follow-up, children's grief support, chaplaincy, and therapeutic courses (Better Breathing, Carer Skills). It also runs professional education programmes (Hospice NZ Syringe Driver Competency Programme, Fundamentals of Palliative Care, Te Ara Whakapiri End of Life Care Pathway) in partnership with Health New Zealand HealthLearn.

All patient services are provided free of charge, and the operating model is a hybrid of partial government funding from the South Canterbury District Health Board plus a diversified community fundraising stack that must raise approximately NZD 2.1 million annually to bridge the contract shortfall. Revenue streams include one-off and recurring individual donations (Hospice Heroes monthly giving at NZD 20/month), bequests, charitable grants from 10+ trusts and foundations (Pub Charity, Lion Foundation, Mazda Foundation, NZ Community Trust, Hugo Charitable Trust, Aoraki Foundation, Perpetual Guardians, Community Trust), two charity retail shops (68 Orbell Street for clothing/bric-a-brac and 54 Church Street for furniture/electrical), the Hospice Rag Scheme (textile recycling), the Hospice Rose "Loving Care" branded plant product, and signature fundraising events including the Caroline Bay Rock & Hop (South Island's largest classic car festival) and the Hospice Harcourts Home and Garden Tour.

The go-to-market is community-led and event-driven, with patients reached via healthcare professional referrals (GPs, SCDHB Community Palliative Care Team, District Nursing, hospitals) through an electronic referral portal at referral.hsc.pal.care, plus self-referral. Marketing channels include the hospicesc.org.nz website, twice-yearly newsletter, Facebook, Instagram, and the Ending Life Well podcast co-developed with Otago Community Hospice. The organization employs 11-50 staff under General Manager Symon Leggett, Clinical Nurse Manager Faye Gillies, Funding Manager Ann Brown, and Marketing & Events Manager Kim Rogers, with governance from a Board of Trustees chaired by Antony Ford. It received three 2024 South Canterbury Chamber of Commerce Business Excellence Awards.

Name

Hospice South Canterbury

Legal name

South Canterbury Hospice Inc.

Website

https://hospicesc.org.nz

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospice South Canterbury is a non-profit charitable organization providing free specialist palliative care, family support, and professional education to terminally ill patients across the South Canterbury region of New Zealand, funded by DHB contracts, donations, charity shops, and community fundraising events.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Home Hospice (Routine Home Care) (HLADAHAA), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM)

Keywords

• Palliative care services
• Hospice care
• End-of-life care
• Family bereavement support
• Palliative care education

Headquarters

HQ city

Timaru

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Funding: Partial funding from South Canterbury DHB (district health board) to support palliative care services.
2. Community Donations: Direct donations from individuals, including tax-deductible donations processed through Giv2 platform and bank transfers. Hospice needs to raise over $1,000,000 annually above government funding.
3. Hospice Heroes Monthly Giving: Regular monthly giving programme where supporters contribute ongoing donations (most give $20/month) to provide dependable, local funding.
4. Hospice Shop Revenue: Two hospice shops sell donated goods including clothing, bric-a-brac, furniture, and household items. Proceeds fund direct patient care.
5. Charitable Grants: Funding from business supporters including Pub Charity Limited, Lion Foundation, Mazda Foundation, and other charitable trusts.
6. Bequests: Legacy donations through wills help the organization plan and fund operations with confidence and continuity.
7. Fundraising Events: Revenue from events including Rock and Hop, Home and Garden Tour, Jeans Only Day, and community fundraising activities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Hospice South Canterbury is a nonprofit organization that delivers specialist palliative care services free of charge to patients with life-limiting illnesses across the South Canterbury region of New Zealand. Its offering spans inpatient hospice care, community-based night care, family support and bereavement services, wellness programmes, and palliative care education for healthcare professionals. The organization is partly funded by the South Canterbury District Health Board and raises the remainder through community donations, bequests, grants, charity shops, and fundraising events.

Product overview

Hospice South Canterbury is a charitable healthcare organization providing specialist palliative care services across South Canterbury. The organization operates a platform of interconnected services: inpatient and community-based clinical care (Inpatient Service, Night Carer Service, Wellness Support Day, Family Support), healthcare professional education programmes (Fundamentals of Palliative Care, Syringe Driver Competency, Te Ara Whakapiri, Better Breathing, Carer Course), and community engagement initiatives (Hospice Shops, Rag Scheme, Hospice Rose). Fundraising is supported through signature events (Caroline Bay Rock & Hop, Home & Garden Tour, Jeans Only Day, Dine For Hospice) and regular giving (Hospice Heroes). An electronic referral system enables healthcare professionals to connect patients to services. All hospice care is provided free of charge to patients and families.

Differentiator

Problem solved

Functional benefit

Brands

• Raise a Calf for Hospice Programme: Fundraising programme where participants donate, rear, or finish calves with proceeds going to hospice patient care
• Hospice Heroes
• Hospice Rose 'Loving Care'
• Hospice Rag Scheme

Products and services

• Inpatient Service

Quantifiable outcome

• All services provided free of charge to patients and families
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Otago HospicecoreStrategic or Co-development PartnerCollaborative partnership on the Ending Life Well Podcast series for carers. Shares educational resources and podcast content.
• Health New Zealand - HealthLearncoreTechnology or IntegrationOnline learning platform for Syringe Driver Competency Programme and other palliative care education modules.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Hospice Waikato: Large New Zealand hospice serving the Waikato region with inpatient unit, community palliative care, and education programmes. Comparable service model (free-to-patient, government + community funded) and overlapping clinical and education offerings.
• Te Omanga Hospice: Lower Hutt-based hospice providing specialist palliative care across the Hutt Valley. Closely comparable service scope (inpatient, home care, family support, education) and community-funded nonprofit structure.
• Harbour Hospice: Auckland/Northland hospice network operating multiple inpatient units and community services. Comparable as a multi-site New Zealand hospice provider with similar specialist palliative care, family support, and education offerings.
• Nelson Tasman Hospice: Regional hospice serving the Nelson Tasman area with inpatient and community-based palliative care. Comparable regional-scale hospice with similar reliance on community fundraising, charity shops, and DHB contracts.
• Mary Potter Hospice: Wellington-region hospice offering inpatient palliative care, community nursing, and bereavement support. Directly comparable nonprofit hospice delivery model with similar funding mix of DHB contracts and community donations.
• Mercy Hospice Auckland: Auckland-based hospice providing specialist palliative care including inpatient services, community care, and family support. Comparable nonprofit community hospice model reliant on government contracts and community fundraising.
• Otago Community Hospice: New Zealand hospice organization providing specialist palliative care in the Otago region. Directly comparable as both are community-based nonprofit hospices offering inpatient, home-based, and family support services; HSC is also a confirmed content partner on the Ending Life Well podcast.

Others

• Hospice New Zealand: National body representing New Zealand hospices and providing education resources (e.g., 'A Guide for Carers'). Comparable as an ecosystem enabler and educational content provider rather than a direct service competitor.
• St John New Zealand: National nonprofit providing ambulance and community health services across New Zealand. Comparable as a community-funded health services nonprofit with government contracting and donation-based revenue, though focused on emergency/ambulance rather than palliative care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hospicesouthcanterbury
• Instagraminstagram.com/hospicesouth
• LinkedInlinkedin.com/company/hospice-south-canterbury

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospice South Canterbury