PeopleDoc
PeopleDoc is a cloud-based HR Service Delivery platform, founded in 2007 and headquartered in New York, that helps employers manage HR operations, employee documentation, and HR communications across mid-market and enterprise customers.
- Company typePrivate
- Founded2007
- HeadquartersNew York, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingSoftware
PeopleDoc firmographics
Firmographics- Name
- PeopleDoc
- Website
- https://people-doc.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- PeopleDoc is a cloud-based HR Service Delivery platform, founded in 2007 and headquartered in New York, that helps employers manage HR operations, employee documentation, and HR communications across mid-market and enterprise customers.
- Ownership category
- akta.pro rank
PeopleDoc industry classification
Industry- Product category
- Human Resources Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Office Administrative Services (5611)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)
- akta.pro primary industry
- HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL)
- akta.pro secondary industries
- HR Service Delivery & Employee Contact Centers (HR Helpdesk) (BPACAKAI), Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)
Keywords
Where PeopleDoc is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Markets served
PeopleDoc business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
PeopleDoc product offering
Product offeringCore offering
PeopleDoc is a cloud-based HR Service Delivery platform that enables organizations to manage HR operations, employee documents, and HR-related communications centrally. The platform is designed to streamline HR workflows, including employee file management, document generation, HR case/ticketing, and internal communications for HR teams serving large workforces.
Differentiator
Problem solved
Functional benefit
Products and services
- PeopleDoc HR Service Delivery Platform
Companies that use PeopleDoc
Customer profileIdeal customer profiles1 record
PeopleDoc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
PeopleDoc competitors and assessment
Company assessmentEmerging players
- Zendesk: Zendesk's employee service and internal helpdesk offerings overlap with PeopleDoc's case management and employee support workflows; while not natively HR-focused, it competes in adjacent employee experience tooling.
- Zoho People: Zoho People provides HR self-service, document management, and case handling as part of a broader SMB-focused suite; it overlaps with PeopleDoc in employee self-service and HR document workflows for smaller buyers.
- Freshworks (Freshservice): Freshservice provides IT and employee service management workflows that partially overlap with PeopleDoc's HR helpdesk and case management capabilities, particularly for mid-market buyers.
- HiBob: HiBob is a modern HCM platform with employee experience workflows and HR service capabilities targeting mid-market employers; while broader than PeopleDoc, it competes for similar buyer mindshare and budget.
Broad incumbents
- Workday: Workday provides a full HCM suite including HR Service Delivery and employee experience capabilities; it competes with PeopleDoc both as a standalone solution and as a bundled alternative for HR buyers seeking a single platform.
- Oracle HCM Cloud: Oracle's HCM Cloud includes HR helpdesk, document management, and employee self-service functionality that overlaps with PeopleDoc's HR Service Delivery focus, making Oracle a relevant broad-incumbent competitor.
- UKG (Ultimate Software / Kronos): UKG is a major HCM and workforce management vendor with HR Service Delivery and employee experience capabilities; it represents the broad-incumbent benchmark for HR suites that compete with PeopleDoc's standalone HR Service Delivery positioning.
- ServiceNow HR Service Delivery: ServiceNow's HR Service Delivery module directly competes with PeopleDoc in employee case management, document management, and HR portals; it is the most directly overlapping incumbent and benefits from being bundled into a broader enterprise workflow platform.
- SAP SuccessFactors: SAP SuccessFactors offers HR service delivery and employee document management functionality as part of its broader HCM suite, competing with PeopleDoc for enterprise HR transformation deals where SAP is already the system of record.
Direct peers
- Neocase HR: Neocase HR is a SaaS platform focused on HR Service Delivery, HR case management, and employee portals for SMB and mid-market; it is a direct European competitor to PeopleDoc with comparable product scope and target buyer.
Market position
Customer concentration
PeopleDoc social profiles
Digital presencePeopleDoc financial estimates
Financial estimateRevenue estimate
Valuation estimate
PeopleDoc leadership team
Management profileNumber of profiles
Profiles1 record
PeopleDoc funding detail
Funding detailFunding overview
Funding rounds6 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PeopleDoc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PeopleDoc
What does PeopleDoc do?
PeopleDoc is a cloud-based HR Service Delivery platform that enables organizations to manage HR operations, employee documents, and HR-related communications centrally. The platform is designed to streamline HR workflows, including employee file management, document generation, HR case/ticketing, and internal communications for HR teams serving large workforces.
When was PeopleDoc founded?
PeopleDoc was founded in 2007. It employs 5,001 to 10,000 people.
Where is PeopleDoc based?
PeopleDoc is headquartered in New York, United States, in the North America region.
Who are PeopleDoc's main competitors?
Emerging players on record are Zendesk, Zoho People, Freshworks (Freshservice) and HiBob. Broad incumbents are Workday, Oracle HCM Cloud, UKG (Ultimate Software / Kronos), ServiceNow HR Service Delivery and SAP SuccessFactors. Neocase HR is listed as a direct peer.
Does PeopleDoc have an API?
No public API is recorded for PeopleDoc.
What industry is PeopleDoc in?
PeopleDoc's product category is Human Resources Software. Its primary akta.pro industry code is BPACAPAL, HR Service Delivery, Case Management & Employee Self-Service, with a secondary code of BPACAKAI, HR Service Delivery & Employee Contact Centers (HR Helpdesk). Its NAICS code is 518 and its SIC code is 7370.