Neocase Software
Neocase Software is a French SaaS vendor providing HR and finance service delivery solutions — case management, employee portal, document management, and BPM — for 150+ enterprises across 180 countries, integrating natively with SAP SuccessFactors, Workday, Oracle HCM, and other major HCM platforms, now operating as a subsidiary of Sopra HR Software.
- Company typePrivate
- Founded2001
- HeadquartersLa Garenne-colombes, France
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Neocase Software does
Neocase Software is a French-headquartered SaaS vendor specializing in integrated HR and finance service delivery solutions for large enterprises and mid-market organizations. Founded in 2001 and headquartered in La Garenne-Colombes, the company provides an HR case management and collaborative platform that unifies fragmented HR processes — employee requests, case management, document management, and workflow automation — into a single digital layer that sits on top of incumbent HCM systems. Its product portfolio comprises four core solutions (Neocase HR for large enterprises, Neocase HR Ready for mid-market, Neocase Employee Journey for lifecycle management, and Neocase Employee Relations for sensitive case handling) supported by six modules (Self-Service Portal, Case and Knowledge Management, Business Process Management, Employee Document Management, People Analytics, and Finance Extension). The 100% SaaS platform is built API-first, hosted on Microsoft Azure, OVHcloud, and Bleu (French sovereign cloud), and natively integrates with SAP SuccessFactors, Workday, Oracle HCM, Cegid Talentsoft, The Access Group PeopleXD, Sopra HR 4YOU, Microsoft Teams, Dayforce, and ADP.
The company's commercial model is subscription-based recurring SaaS revenue priced per employee user with annual billing, supplemented by implementation and configuration professional services delivered either directly or through an extensive partner ecosystem (HR Path, Magellan Consulting, Wavestone, Sopra HR, Inetum, and others). It serves more than 150 enterprise customers and 5 million+ end users across 180 countries, with a notable concentration of French and European large enterprises in banking (BNP Paribas, Société Générale), insurance (AXA), manufacturing (Stellantis, ArcelorMittal, Thales, Tata Steel, Flowserve), transportation (Air France), pharmaceuticals (UCB), and the public sector (APHP, French Ministry of Economy and Finance, Eurocontrol). Distribution is enterprise field sales with partner-led implementation, and the company holds ISO 27001, GDPR, and CCPA certifications.
In December 2025, Neocase was acquired by Sopra HR Software (a Sopra Steria Group company), having previously raised approximately €22.5M across three disclosed equity rounds (2006, 2008, 2020). The company is recognized as a Gartner Representative Vendor in Integrated HR Service Management (2021 and 2025) and as a Fosway 9-Grid Core Leader (2022–2024) before being elevated to Strategic Challenger in 2025, with G2 High Performer recognition in Fall 2022 and Winter 2023.
Neocase Software firmographics
Firmographics- Name
- Neocase Software
- Legal name
- Neocase Software SAS
- Website
- https://neocasesoftware.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Neocase Software is a French SaaS vendor providing HR and finance service delivery solutions — case management, employee portal, document management, and BPM — for 150+ enterprises across 180 countries, integrating natively with SAP SuccessFactors, Workday, Oracle HCM, and other major HCM platforms, now operating as a subsidiary of Sopra HR Software.
- Ownership category
- akta.pro rank
Neocase Software industry classification
Industry- Product category
- HR Service Delivery Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL)
- akta.pro secondary industries
- HRIS/HCM Managed Services & Support (BPAEAGAF), HR Compliance, Policy, EEO & Labor Law (BPACAPAM)
Keywords
Where Neocase Software is headquartered
LocationHeadquarters
- HQ city
- La Garenne-colombes
- HQ country
- France
- HQ region
- Europe
Offices3 records
Markets served
Neocase Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Recurring subscription revenue based on number of employee users and feature modules accessed. Pricing scales with organization size and selected functionality.
- Professional Services: Implementation, configuration, training, and ongoing support services provided to enterprise clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Neocase Software product offering
Product offeringCore offering
Neocase sells a multi-tenant SaaS HR service delivery and case management platform that centralizes HR requests, employee documents, workflows, and knowledge into a single portal for employees, managers, and HR teams. The platform integrates natively with major HCM systems and applies AI for intelligent request routing, document recognition, multilingual support, and automated response generation, targeting large enterprises and mid-market organizations seeking to unify fragmented HR operations.
Product overview
Neocase Software is an all-in-one digital HR platform providing HR Case Management and Collaborative solutions. The portfolio consists of four main solutions: Neocase HR (complete modular platform for large enterprises), Neocase HR Ready (pre-configured fast-deployment solution for mid-sized companies), Neocase Employee Journey (employee lifecycle management from onboarding to offboarding), and Neocase Employee Relations (sensitive case management and compliance). These are supported by six core modules: Self-Service Portal, Case and Knowledge Management, Business Process Management, Employee Document Management, People Analytics, and Finance Extension. Additional offerings include Neocase Academy (training and certification), NeoCare (tiered support services), and a library of 30+ preconfigured HR processes. The platform integrates natively with leading HRIS systems including Workday, SAP SuccessFactors, Oracle HCM, and offers AI-powered capabilities for request classification, document recognition, and knowledge retrieval.
Differentiator
Problem solved
Functional benefit
Brands
- Neocase HR: Complete, modular, and scalable HR solution for automation of HR processes with seamless integration with existing HRIS and enhanced employee experience.
- Neocase HR Ready
- Neocase Employee Journey
- Neocase Employee Relations
- Neocase.ai
Products and services
- Neocase HR Complete, modular, and scalable HR service delivery solution designed for large enterprises and organizations with HR Shared Service Centers. Automates HR processes with seamless integration to existing HRIS platforms such as SAP SuccessFactors, Workday, Oracle HCM, Cegid Talentsoft, ADP, and Dayforce.
- Neocase HR Ready Pre-configured and customizable HR service delivery solution designed for fast deployment and accelerated ROI, ideal for mid-sized companies or growing organizations. Demonstrated deployments going live in less than 30 days.
- Neocase Employee Journey Manages the complete employee lifecycle including preboarding, onboarding, crossboarding, reboarding, and offboarding with customizable journeys aligned with company culture.
- Neocase Employee Relations Manages sensitive employee cases including complaints, disciplinary procedures, investigations, and appeals with full traceability and compliance.
- Neocase Academy Hybrid continuing education platform for Neocase administrators offering e-learning, live sessions, masterclasses, certifications, and community access.
- NeoCare Three-tier support and customer services offering (Starter, Advanced, and Advanced+) with varying levels of support, training, product access, and consulting hours for Neocase customers.
Quantifiable outcome
- Reduces HR administrative workload by 30-50%
- +2 more outcomes
Companies that use Neocase Software
Customer profileNamed customers16 records
Segments6 records
Ideal customer profiles3 records
Neocase Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability9 records
Feature5 records
Neocase Software partnerships and signals
Strategic signalPartnerships
30 partnerships are on record, tiered flagship, core, secondary and minor.
- Sopra HR SoftwareflagshipSopra HR Software completed the acquisition of Neocase in December 2025 (announced September 2025). Sopra HR Software is a leading European HR software provider, and Neocase operates as a subsidiary under the parent company's portfolio.
- SAP SuccessFactorscorePre-built integration with SAP SuccessFactors HCM system enabling seamless data synchronization and unified HR service management experience for joint customers.
- WorkdaycoreStrategic integration partnership with Workday HCM, providing seamless connectivity and data flow between Neocase's HR service management platform and Workday's human capital management system.
- Oracle HCMcoreIntegration with Oracle Human Capital Management cloud platform enabling organizations to connect HR service processes with Oracle HCM data and workflows.
- Cegid (Talentsoft)coreIntegration partnership with Cegid Talentsoft, a European HRMS provider, enabling joint customers to deliver unified HR service management.
- The Access Group (PeopleXD)coreIntegration with The Access Group's PeopleXD HRMS platform, providing seamless connectivity for UK and European customers.
- Sopra HR 4YOUcoreIntegration with Sopra HR 4YOU, a comprehensive HRMS solution, enabling smooth data exchange and process automation for joint customers.
- Microsoft TeamssecondaryIntegration with Microsoft Teams enabling HR service delivery and notifications within the Teams collaboration environment.
- DayforcecoreIntegration with Dayforce HCM platform by Ceridian, enabling organizations to connect HR service management with Dayforce payroll and HR processes.
- ADPcoreIntegration partnership with ADP payroll platform, enabling organizations to connect Neocase's HR service management with ADP's payroll processing.
- DocuSignsecondaryE-signature integration with DocuSign enabling secure electronic document signing workflows within the HR service management platform.
- Adobe SignsecondaryE-signature integration with Adobe Sign for electronic document signing capabilities integrated into HR workflows.
- SignaturitsecondaryEuropean e-signature solution integration providing alternative electronic signature capabilities for HR document workflows.
- NitrosecondaryE-signature and document workflow integration with Nitro for electronic document processing and signing.
- DigipostesecondaryDigital vault integration with Digiposte (a French digital document storage service) for secure employee document archiving and management.
- Microsoft AzurecoreCloud infrastructure hosting partnership with Microsoft Azure for platform deployment, providing enterprise-grade cloud infrastructure.
- OVHcloudsecondaryCloud hosting partnership with OVHcloud providing European cloud infrastructure options for data residency requirements.
- Bleu (French Cloud)secondaryCloud infrastructure partnership with Bleu, a French sovereign cloud provider, for data hosting in France.
- HR PathcoreConsulting partner specializing in HR transformation and Neocase implementation services for enterprise clients.
- Magellan ConsultingcoreStrategic consulting partner providing HR transformation and Neocase deployment services.
- AlthéaminorConsulting partner for HR consulting and Neocase implementation services.
- Conviction RHminorHR consulting partner providing Neocase implementation and support services.
- WavestonecoreManagement and IT consulting firm providing strategic HR transformation and Neocase deployment services.
- BK HRminorService partner providing HR consulting and Neocase implementation support.
- Acton GroupminorService partner for HR services and Neocase deployment.
- HRMS ConsultingminorHRMS consulting partner specializing in Neocase implementation.
- Sopra HRcoreService partner and parent company (as of December 2025) providing implementation and deployment services.
- Novel ConseilminorService partner for Neocase implementation and consulting services.
- InetumminorIT services company providing Neocase implementation and integration services.
- McBride ConsultingminorConsulting partner for Neocase deployment and HR transformation projects.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Neocase Software competitors and assessment
Company assessmentDirect peers
- ServiceNow: ServiceNow HR Service Delivery is a direct competitor to Neocase, offering enterprise-grade HR case management, employee service center, and workflow automation on a unified NOW platform. It is the most cited standalone competitor in Gartner's HR service management market.
- Cegid (Talentsoft): Cegid Talentsoft is a French/European HR and talent management suite with which Neocase both partners (via integration) and competes. Both target mid-market and large enterprises in France and Europe with HR digitalization offerings.
Broad incumbents
- Workday: Workday HCM bundles employee experience, case management, and HR service delivery capabilities into its broader HCM platform. Workday is both a deep integration partner and a competitive threat as it expands embedded HR service management features.
- SAP SuccessFactors: SAP SuccessFactors is a leading global HCM suite that increasingly embeds HR service delivery and case management functionality. Neocase integrates with it as a core HCM partner but also competes for the same enterprise HR service delivery budget.
- Oracle HCM: Oracle Human Capital Management Cloud offers embedded HR help desk, journey orchestration, and employee experience features. Oracle is a core Neocase integration partner but also competes at the enterprise HR service management layer.
- UKG: UKG (Ultimate Kronos Group) provides HCM, workforce management, and employee experience solutions aimed at large and mid-market employers. UKG's HR service delivery capabilities overlap with Neocase's case management and self-service offering.
- Ceridian Dayforce: Dayforce (formerly Ceridian) delivers a single-platform HCM suite that includes payroll, workforce management, and HR case management. It is both a Neocase integration partner and an enterprise competitor in HR service delivery.
- Salesforce (Employee Experience / Service Cloud): Salesforce Employee Experience and Service Cloud provide case management, knowledge, and workflow tooling that enterprises can extend into HR service delivery. Salesforce competes for the same enterprise HR shared services budget as Neocase and ServiceNow.
Regional players
- Personio: Personio is a European HRIS platform serving SMB and mid-market customers primarily in DACH and Western Europe. It is adjacent rather than direct, but increasingly adds HR case management and employee experience features that overlap with Neocase HR Ready.
Emerging players
- HiBob: HiBob is a modern, mid-market-focused HRIS and employee experience platform with strong traction in Europe, the UK, and the US. It overlaps with Neocase on employee self-service, HR case handling, and workflow automation for mid-sized employers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Neocase Software social profiles
Digital presenceNeocase Software compliance and trust
Trust signalCompliance3 records
Neocase Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neocase Software leadership team
Management profileNumber of profiles
Profiles5 records
Neocase Software funding detail
Funding detailFunding overview
Funding rounds3 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neocase Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neocase Software
What does Neocase Software do?
Neocase sells a multi-tenant SaaS HR service delivery and case management platform that centralizes HR requests, employee documents, workflows, and knowledge into a single portal for employees, managers, and HR teams. The platform integrates natively with major HCM systems and applies AI for intelligent request routing, document recognition, multilingual support, and automated response generation, targeting large enterprises and mid-market organizations seeking to unify fragmented HR operations.
Is Neocase Software a public or private company?
Neocase Software is a private company. It is classified as corporate owned and is currently operating.
When was Neocase Software founded?
Neocase Software was founded in 2001. It employs 51 to 100 people.
Where is Neocase Software based?
Neocase Software is headquartered in La Garenne-colombes, France, in the Europe region.
How does Neocase Software make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are professional Services.
Who are Neocase Software's main competitors?
Direct peers on record are ServiceNow and Cegid (Talentsoft). Broad incumbents are Workday, SAP SuccessFactors, Oracle HCM, UKG, Ceridian Dayforce and Salesforce (Employee Experience / Service Cloud). Personio is listed as a regional player. HiBob is listed as an emerging player.
Does Neocase Software have an API?
Yes. Neocase offers API-based data extraction and integration capabilities. The platform provides secure API-based data exports to connect application data to analytics tools like Microsoft Excel, Power BI, Tableau, Qlik. APIs enable HR data synchronization and seamless process automation with payroll, GTA, personnel administration, talent and ATS tools.
What industry is Neocase Software in?
Neocase Software's product category is HR Service Delivery Software. Its primary akta.pro industry code is BPACAPAL, HR Service Delivery, Case Management & Employee Self-Service, with a secondary code of BPAEAGAF, HRIS/HCM Managed Services & Support. Its NAICS code is 541511 and its SIC code is 7371.