Peoples Community Clinic

What Peoples Community Clinic does

People's Community Clinic is a nonprofit Federally Qualified Health Center (FQHC) headquartered in Austin, Texas, providing comprehensive primary and specialty healthcare to medically underserved and uninsured Central Texans. Founded in 1970 as a volunteer-run free clinic, the organization now operates four physical sites across the Austin metro area — including a 59,000-square-foot main facility opened in 2016 at 1101 Camino La Costa — and serves more than 20,000 patients annually. Service lines span pediatrics (including HealthySteps and Reach Out & Read), adolescent health (Center for Adolescent Health, GOALS Program, Tandem Teen Prenatal & Parenting), adult medicine, women's health and prenatal care, integrated behavioral health, chronic disease management, an Integrative Pain Management Program recognized by the Duke Margolis Center for Health Policy, dental services, and telemedicine. The clinic accepts Medicare, Medicaid, CHIP, and some private plans, and applies a sliding fee scale to never turn away a patient unable to pay.

The technology stack is conventional rather than proprietary: an Electronic Medical Record system (transition initiated in 2009), the third-party MyChart patient portal hosted by OCHIN, a disease registry for chronic conditions (implemented 2005), and a telemedicine platform expanded during COVID-19. Integrations include HealthMark Group for medical records release and Metropolis for parking operations at the new women's health site. The clinic has received repeated HRSA recognition for advancing health information technology and is HIPAA and 21st Century Cures Act compliant, but no AI/ML capabilities are described in the source material.

Revenue is sourced from three primary streams: federal FQHC grants through HRSA, patient service revenue (including a sliding fee scale), and charitable donations that constitute approximately 40% of the annual budget. Major foundation funders include St. David's Foundation, Episcopal Health Foundation, Methodist Healthcare Ministries, and the Moody Foundation, alongside workplace giving partnerships with employers such as Apple, Dell, AT&T, and IBM. The annual operating budget reached $27 million in 2019, up from $4.1 million in 2002. The organization is governed by a board of which more than half are clinic patients, and is led by CEO Matthew Balthazar and a full C-suite including a Chief Medical Officer, COO, CFO, CHRO, Chief Transformation Officer, Chief Development & Communications Officer, and Chief Clinical Services Officer.

Name

Peoples Community Clinic

Legal name

People's Community Clinic

Website

https://austinpcc.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Community Health Services (FQHC Primary Care)

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

Keywords

• Community health center
• Primary medical care
• Prenatal and family planning
• Behavioral health services
• Federally qualified health center

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Federal FQHC Grants: As a Federally Qualified Health Center (FQHC) designated in 2012, the clinic receives federal grants through the Health Resources and Services Administration (HRSA). This status also allows the clinic to receive discounted pharmaceutical pricing for patients.
2. Patient Service Revenue: Revenue from patient services including office visits, laboratory tests, dental services, and other medical procedures. The clinic accepts Medicare, Medicaid, CHIP, and some private insurance plans. A sliding fee scale discount program is available based on patient income and family size.
3. Charitable Donations: Nearly 40% of the annual budget comes from charitable donations by foundations, corporations, and individuals. Major foundation partners include St. David's Foundation, Episcopal Health Foundation, Methodist Healthcare Ministries, and the Moody Foundation. The clinic operates various fundraising programs including monthly giving, workplace giving, and annual events.
4. Pharmacy Services: On-site pharmacy services with patient pharmaceutical assistance programs. Patients referred to low-cost generic prescription plans at H-E-B, Target, or Wal-Mart when medications not available at clinic.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

People's Community Clinic is a nonprofit Federally Qualified Health Center (FQHC) that delivers comprehensive, integrated primary healthcare services to medically underserved and uninsured Central Texans. Its core offering spans pediatrics, adolescent health, adult medicine, women's health/prenatal care, dental services, behavioral health, chronic disease management, pharmacy, laboratory, and telemedicine, with a sliding fee scale so that patients are never turned away due to inability to pay.

Product overview

People's Community Clinic is a Federally Qualified Health Center (FQHC) offering a comprehensive, integrated healthcare delivery system. The clinic operates as a multi-specialty primary care practice organized around life stages and condition-specific programs. Core clinical services span pediatric care (including HealthySteps and Reach Out & Read), adolescent health (Center for Adolescent Health, GOALS Program, Tandem Program), adult medicine, women's health/prenatal care, and dental services. These are supported by integrated specialty programs including behavioral health, chronic disease management, integrative pain management, nutrition education, laboratory, pharmacy, and immunizations. The clinic also provides enabling services such as medical-legal partnership, breastfeeding counseling, and telemedicine. All services are integrated with social determinants screening and wraparound support. An on-site pharmacy is planned for 2027.

Differentiator

Problem solved

Functional benefit

Brands

• People's Center for Women's Health: Dedicated women's health facility offering prenatal care, obstetrics, and gynecological services
• Center for Adolescent Health
• People's at Manor Mustang Clinic

Products and services

• Pediatric Care Comprehensive pediatric primary care for infants, toddlers, and children through age 10, including newborn evaluation, anticipatory guidance, immunizations, developmental screening, well-child examinations, and acute/chronic condition management. Includes the Reach Out & Read Program promoting early literacy.
• Adolescent Health Services (Center for Adolescent Health) Comprehensive health services for adolescents and young adults ages 10-24, including physicals, immunizations, reproductive health, behavioral health, chronic disease management, and acute care.
• Adult Medicine Primary care services for adult patients with complex medical issues and chronic diseases, providing medical assessment, treatment, prevention, annual exams, health and nutrition education, laboratory testing, medications, and social work services through a team-based approach.
• Prenatal & Family Planning Women's health services including annual gynecological exams, family planning, contraception counseling and supplies (including LARCs), colposcopy and cryosurgery, STI testing and treatment, and prenatal care with fetal monitoring and social work services.
• Dental Services Integrated dental care with medical and behavioral health services, offering basic dentistry, endodontic, prosthodontic, and restorative care.
• Integrated Behavioral Health Program treating emotional and mental health challenges including depression and anxiety through a primary care provider, behavioral health specialist, and consulting psychiatrist collaborating on full assessment, personalized care plans, medication management, progress checks, and short-term therapy.
• Chronic Disease Management Program Team-based program helping patients manage pre-diabetes, diabetes, asthma, hypertension, obesity, and emotional wellbeing through personalized health plans in one-on-one or group settings.
• Integrative Pain Management Program (IPMP) Comprehensive pain management using multiple strategies including therapy, nutrition, acupuncture, yoga therapy, substance use counseling, medical-legal partnership, and group medical visits. Does not initiate patients on opioid medications.
• HealthySteps Program Evidence-based interdisciplinary pediatric primary care program promoting nurturing parenting and healthy development for babies and toddlers, with a three-tier service model including developmental screening, family needs screening, behavior consults, and care coordination.
• Tandem Teen Prenatal & Parenting Program Program for teen parents addressing medical, emotional, educational, and social needs through teen prenatal care, parenting support, case management, health education, and social support for young families.
• Austin Medical-Legal Partnership Collaboration with Texas Legal Services Center providing on-site legal assistance for patients on issues including public benefits, housing, advance directives, guardianship, kinship care, and immigration.
• Laboratory Services On-site laboratory providing accurate, cost-effective diagnostic testing, with many tests performed on-site and some referred to external labs.
• Immunizations Program Active immunization program providing vaccines to patients of all ages to prevent life-threatening or disabling diseases, with monitoring to exceed national compliance rates.
• Nutrition Education Medical nutrition counseling for patients with diabetes and other nutrition-affected conditions, including one-on-one consultations, handouts, healthy recipes, and gestational diabetes education.
• Breastfeeding Counseling Lactation specialist services available during pregnancy and after delivery to help mothers overcome breastfeeding obstacles.
• Telemedicine/Telehealth Visits Secure telephone or video visits with providers covering new symptoms, medication reviews, lab results, chronic disease management, mental health sessions, and nutrition services.

Quantifiable outcome

• 20,000+ patients served annually
• +5 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core, major and minor.

• Texas Legal Services Center (TLSC)coreStrategic or Co-development Partner · 1 January 2013Collaboration formed in 2013 to respond to the overwhelming number of low-income patients dealing with legal issues that negatively impact their health. An attorney works on-site at the clinic providing legal assistance and representation for People's patients on issues including public benefits, housing, advance directives, guardianship, kinship care, and immigration.
• St. David's Medical CentercoreStrategic or Co-development PartnerPartnership for prenatal care services. Women's health services moving to St. David's Medical Center Pavilion in September 2025. St. David's has historically provided funding for evening clinics to serve the underserved.
• Any Baby CancoreStrategic or Co-development PartnerCommunity partner in the Tandem Teen Prenatal & Parenting Program, providing holistic support services for young parents.
• Austin Child Guidance CentercoreStrategic or Co-development PartnerCommunity partner in the Tandem Teen Prenatal & Parenting Program, providing mental health and support services for young families.
• LifeWorkscoreStrategic or Co-development PartnerCommunity partner providing services for homeless and at-risk youth. People's maintains an off-site clinic at the LifeWorks Street Outreach Clinic. Partnership for Tandem program services.
• University of Texas at AustinmajorStrategic or Co-development PartnerGOALS program research collaboration with UT faculty and students. Partnership with UT Family Wellness Center for Diabetes United program. Medical education partnerships for student training and internships.
• Central Texas Food BankcoreStrategic or Co-development PartnerPartnership to establish on-site food pantries at main clinic and Women's Health Center. Pantries provide immediate food access to patients screening positive for food insecurity.
• LifeWorks Street Outreach CliniccoreStrategic or Co-development PartnerOff-site clinic partnership providing medical and prevention services for homeless teens in collaboration with Youth Options (now LifeWorks).
• Austin Children's ShelterminorStrategic or Co-development PartnerPartnership established in June 2009 for off-site clinic services at Austin Children's Shelter.
• SafePlaceminorStrategic or Co-development PartnerPartnership established in 2010 for SafeHealth program providing services for domestic violence survivors.
• H-E-BminorOthersReferral partnership for low-cost generic prescription plans when medications not available at clinic pharmacy.
• WalmartminorOthersReferral partnership for low-cost generic prescription plans when medications not available at clinic pharmacy.
• Charitable Auto Resources (CARS)minorOthersPartnership for vehicle donation program allowing donors to contribute vehicles to People's Community Clinic.
• Human Rights CampaignmajorOthersOrganization that designates People's as LGBTQ Healthcare Equality Leader and Healthcare Fairness Performer.
• National Committee for Quality Assurance (NCQA)majorOthersPrivate nonprofit organization that designated People's as Level 3 Patient-Centered Medical Home (highest level).

Scale indicators12 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Lone Star Circle of Care: A Texas-based FQHC providing integrated primary care, behavioral health, dental, and pharmacy services across Central Texas — directly comparable in scale, FQHC reimbursement model, and patient mix to People's Community Clinic.
• CentroMed (El Centro del Barrio): A San Antonio-area FQHC delivering comprehensive primary, dental, behavioral, and pharmacy services to uninsured and Medicaid populations — closely comparable Texas FQHC with similar funding mix of federal grants, patient revenue, and donations.
• Open Door Community Health Centers: A multi-site FQHC on the California North Coast providing integrated primary care, dental, behavioral health, and pharmacy to underserved communities — comparable FQHC scale, service mix, and community-health-center business model.
• Legacy Community Health: A large Houston-based FQHC offering adult/pediatric primary care, dental, behavioral health, and pharmacy to underserved populations — comparable FQHC business model, integrated service lines, and focus on LGBTQ-affirming care to People's.
• CommUnityCare Health Centers: The Travis County-affiliated FQHC operating the largest network of community health centers in Austin — directly comparable to People's as the other primary safety-net FQHC serving the same Central Texas uninsured/Medicaid population with similar primary care, dental, behavioral, and pharmacy services.
• Hope Clinic: A Houston-area FQHC providing affordable primary care, women's health, and behavioral health services to uninsured and underinsured populations — comparable Texas-based FQHC with similar community-health mission and sliding-fee model.
• HealthPoint (formerly Sea Mar Community Health Centers competitor): A Pacific Northwest FQHC operating multiple clinics with primary care, dental, behavioral health, and pharmacy services — comparable FQHC operating model and integrated care delivery to People's.

Others

• Texas Association of Community Health Centers (TACHC): The statewide association representing Texas FQHCs — adjacent ecosystem participant that provides advocacy, training, and operational support to People's and similar community health centers.
• National Association of Community Health Centers (NACHC): The national advocacy and training association for FQHCs — comparable positioning to TACHC but at the federal level, representing 1,400+ community health centers including People's.
• OCHIN: The nonprofit health-IT organization that provides the MyChart patient portal and Epic-based EHR hosting used by People's Community Clinic — adjacent technology enabler/infrastructure provider rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/austinpcc
• YouTubeyoutube.com/user/AustinPCC
• Facebookfacebook.com/austinpcc
• LinkedInlinkedin.com/company/people's-community-clinic
• Instagraminstagram.com/peoplescommunityclinic

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peoples Community Clinic