LifeWorks
LifeWorks provides an integrated workplace wellbeing platform for corporate employers, combining mental health, physical health, absence management, benefits administration, consulting, and training across virtual and in-person channels. Now part of TELUS Health, it serves enterprise and mid-market clients in Canada, the U.S., and the U.K.
- Company typePrivate
- Founded1966
- HeadquartersAtlanta, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What LifeWorks does
LifeWorks is a workplace wellbeing platform serving corporate employers across Canada, the United States, and the United Kingdom, with its roots dating to 1966. The company delivers an integrated suite of services spanning mental health support, physical health care, absence management, benefits administration, consulting, and training, delivered through both virtual and in-person channels via a network of health professionals and a digital self-service platform for benefits enrollment. LifeWorks also publishes the Mental Health Index, an annual survey of 16,000 workers globally, which functions as both a thought leadership asset and a data benchmarking product for employer clients.
The platform is sold on a subscription basis with quote-based, customized pricing tailored to organizational size and service scope, billed annually. The go-to-market is a direct enterprise sales motion targeting HR and benefits managers as well as business owners, supplemented by a self-service digital layer for mid-market accounts. Marketing relies on content (a resources library, downloadable employer guides, the Mental Health Index), SEO-driven web presence, and gated content for lead generation. Since 2008, LifeWorks has executed at least 12 acquisitions to build out consulting, actuarial, benefits administration, and behavioral health capabilities, including the January 2022 acquisition of Breaking Free to add substance use disorder treatment services.
LifeWorks is now part of TELUS Health following its acquisition, which provides distribution leverage through TELUS's national telecommunications enterprise channel in Canada. The platform competes in the broader corporate wellness market, estimated at $65 billion globally, with the benefits navigation segment projected to reach $20.29 billion by 2030 at a 10.8% CAGR. No AI/ML capabilities, revenue figures, or current-period financial disclosures are included in the provided data.
LifeWorks firmographics
Firmographics- Name
- LifeWorks
- Website
- https://lifeworks.com
- Company type
- Private
- Founded year
- 1966
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- LifeWorks provides an integrated workplace wellbeing platform for corporate employers, combining mental health, physical health, absence management, benefits administration, consulting, and training across virtual and in-person channels. Now part of TELUS Health, it serves enterprise and mid-market clients in Canada, the U.S., and the U.K.
- Ownership category
- akta.pro rank
LifeWorks industry classification
Industry- Product category
- Employee Wellbeing Services
- NAICS
- Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians, Mental Health Specialists (621112), Vocational Rehabilitation Services (6243)
- SIC
- Services-Health Services (8000), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Stress Management & Burnout Prevention Coaching (HSADAGAD)
- akta.pro secondary industries
- Mindfulness-Based Coaching & Training (MBSR/MBCT-style) (HSADAJAB), Meditation Apps, Digital Courses & Online Communities (HSADAJAH)
Keywords
Where LifeWorks is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
LifeWorks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Employer Wellbeing Services: Subscription-based B2B model offering comprehensive wellbeing solutions to employers including mental health, physical health, absence management, benefits administration, consulting, and training services. Services are customized and packaged to fit employer needs with scalability options.
- Acquisition-driven Expansion: Growth through strategic acquisitions expanding service capabilities. The acquisition of Breaking Free added behavioral health SaaS solutions for substance use intervention to expand mental health offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Customized employer packages |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
LifeWorks product offering
Product offeringCore offering
LifeWorks provides end-to-end employee wellbeing solutions to employers across Canada, the United States, and the United Kingdom. The company offers subscription-based B2B services that combine mental health support, physical health care, absence management, benefits administration, consulting services, and training programs delivered via a cloud-based digital platform supplemented by a network of in-person health professionals.
Product overview
LifeWorks offers workplace wellbeing solutions including mental health support, substance use disorder care, and behavioral health services. Based on available sources, specific product/module names and detailed portfolio information are not provided.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental Health Services Evidence-based mental health support delivered virtually and in-person through a network of health professionals, designed for employers to provide their workforce with flexible and confidential access to mental health care across Canada.
- Physical Health Services
- Absence Management
- Benefits Administration
- Consulting Services
- Training Solutions
- Breaking Free Substance Use Treatment Behavioral health SaaS solutions for substance use intervention acquired through Breaking Free, extending LifeWorks' mental health offerings with digital and in-person substance use treatment.
Quantifiable outcome
- Improved productivity, engagement, and retention through comprehensive wellbeing programs
Companies that use LifeWorks
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
LifeWorks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
LifeWorks partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Breaking FreecoreLifeWorks acquired Breaking Free, a provider of behavioral health SaaS solutions for substance use intervention. The acquisition was designed to expand mental health offerings and improve access to substance use disorder care. Breaking Free's digital and in-person substance use treatment services were integrated into LifeWorks' platform to extend coverage across Canada, the United States, and the United Kingdom.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
LifeWorks competitors and assessment
Company assessmentDirect peers
- ComPsych: ComPsych is the largest independent EAP and integrated total wellbeing provider in the U.S., offering mental health, substance use, absence management, and benefits administration to employers — a near-direct comparable to LifeWorks' employer wellbeing stack.
- Personify Health (formerly Virgin Pulse): Personify Health combines Virgin Pulse's wellbeing platform with HealthComp's benefits administration to deliver integrated wellbeing and engagement programs to employers — a closely comparable integrated offering to LifeWorks.
- CuraLinc Healthcare: CuraLinc is a U.S. EAP and mental wellbeing provider offering 24/7 counselling, coaching, and crisis support to employers — directly comparable to LifeWorks' core EAP and mental health service line.
Broad incumbents
- Optum (UnitedHealth Group): Optum operates one of the largest U.S. behavioural health and EAP networks through Optum Behavioral Health, serving employer and health plan customers; it competes with LifeWorks on mental health, EAP, and absence management as part of a much broader services portfolio.
- Aetna Resources for Living (CVS Health): Aetna's Resources for Living EAP and behavioural health offering is frequently bundled into Aetna/CVS employer benefits packages, competing with LifeWorks for HR-sponsored wellbeing mandates at large U.S. employers.
- Magellan Health (Centene): Magellan Health, owned by Centene, provides employer behavioural health, EAP, and absence management services; it competes with LifeWorks on the integrated behavioural health and employer wellbeing segment.
Emerging players
- Lyra Health: Lyra provides employer-sponsored mental health benefits with live therapy, coaching, and self-serve digital tools; it overlaps LifeWorks on the EAP/mental health benefit layer and is a frequent competitor on enterprise RFPs.
- Modern Health: Modern Health is a global mental health platform for employers combining therapy, coaching, and digital self-care; it competes directly with LifeWorks on the employer mental-health benefit and wellbeing layer.
- Spring Health: Spring Health delivers precision mental health benefits to employers, including therapy, coaching, and medication management; it targets the same HR/benefits buyer as LifeWorks and competes on EAP and broader wellbeing outcomes.
- Headspace Health: Headspace Health (combining Headspace and Ginger) provides mental health, meditation, and EAP-style coaching through employer partnerships; it overlaps LifeWorks on the digital mental health and mindfulness benefit layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights6 records
Customer concentration
LifeWorks social profiles
Digital presenceLifeWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
LifeWorks leadership team
Management profileNumber of profiles
Profiles6 records
LifeWorks subsidiaries and ownership
Company hierarchySubsidiaries1 record
LifeWorks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
LifeWorks M&A and investment
M&A and investmentM&A13 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about LifeWorks
What does LifeWorks do?
LifeWorks provides end-to-end employee wellbeing solutions to employers across Canada, the United States, and the United Kingdom. The company offers subscription-based B2B services that combine mental health support, physical health care, absence management, benefits administration, consulting services, and training programs delivered via a cloud-based digital platform supplemented by a network of in-person health professionals.
When was LifeWorks founded?
LifeWorks was founded in 1966. It employs 5,001 to 10,000 people.
Where is LifeWorks based?
LifeWorks is headquartered in Atlanta, United States, in the North America region.
How does LifeWorks make money?
Two revenue lines are on record. Employer Wellbeing Services are the primary driver. The others are acquisition-driven Expansion.
Who are LifeWorks's main competitors?
Direct peers on record are ComPsych, Personify Health (formerly Virgin Pulse) and CuraLinc Healthcare. Broad incumbents are Optum (UnitedHealth Group), Aetna Resources for Living (CVS Health) and Magellan Health (Centene). Emerging players are Lyra Health, Modern Health, Spring Health and Headspace Health.
Does LifeWorks have an API?
No public API is recorded for LifeWorks.
What industry is LifeWorks in?
LifeWorks's product category is Employee Wellbeing Services. Its primary akta.pro industry code is HSADAGAD, Stress Management & Burnout Prevention Coaching, with a secondary code of HSADAJAB, Mindfulness-Based Coaching & Training (MBSR/MBCT-style). Its NAICS code is 621330 and its SIC code is 8000.