AIDS Services of Austin

What AIDS Services of Austin does

AIDS Services of Austin, founded in 1987 and now operating under the unified Vivent Health brand, is a non-profit 501(c)(3) organization that delivers integrated HIV prevention, treatment, and social services. The clinical stack spans HIV medical care, primary care, PrEP, 72-hour PEP, on-site pharmacy, behavioral healthcare and psychiatry, and dental care, while the prevention stack adds HIV/STI/Hepatitis C testing, harm reduction supplies, and a community depot for free safe-sex products (depot.viventhealth.org). Social services — case management, food and nutrition, housing assistance, and legal aid — are co-located with clinical care to address social determinants of health for the same patient panel.

The go-to-market is direct-to-consumer and referral-based: patients self-schedule or walk in, and the organization supplements acquisition through community partnerships with United Way, Feeding America, and Hunger Task Force. Clinical and patient-portal technology runs on the OCHIN/MyChart platform, layering digital self-service on top of in-clinic visits. Pricing is ability-to-pay: a sliding scale for uninsured patients, with private insurance, Medicaid, and Medicare also accepted — the model explicitly de-prioritizes revenue maximization in favor of access.

Vivent Health reports that 96% of its patients achieve viral suppression versus a 67% national average, a clinical outcome that anchors the value proposition and feeds back into referral gravity. Operations span at least two states (Texas and Illinois) with Austin, TX serving as a regional headquarters. Quality is codified through three independent designations — NCQA recognition, ACHC accreditation, and the Human Rights Campaign LGBTQ Healthcare Equality designation — signaling compliance-grade rigor around an HIV-specialized care model that few general community health centers can replicate.

Name

AIDS Services of Austin

Legal name

Vivent Health

Website

https://asaustin.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Short description

AIDS Services of Austin, operating as Vivent Health, is a non-profit 501(c)(3) that delivers integrated HIV medical care, prevention, pharmacy, dental, behavioral health, and social services to people living with HIV and at-risk populations across Texas and Illinois, accepting Medicaid, Medicare, private insurance, and uninsured sliding-scale payment.

Ownership category

akta.pro rank

Product category

HIV Healthcare Services

NAICS

Health Care and Social Assistance (62), Ambulatory Health Care Services (621), Individual and Family Services (6241)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

HIV/AIDS Medicine (HLAKAGAB)

akta.pro secondary industry

Sexual Health & STI/HIV Prevention Health Departments (HLAJAAAL)

Keywords

• HIV medical care
• HIV prevention services
• Harm reduction services
• Social support services
• Integrated healthcare

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Patient Care Services: Revenue from providing healthcare services including HIV medical care, primary care, dental care, behavioral healthcare, pharmacy, and prevention services. Billed through private insurance, Medicaid, Medicare, or sliding scale for uninsured patients.
2. Donations and Charitable Contributions: Tax-deductible donations from individuals, corporations, and foundations supporting the non-profit mission. Vivent Health is a non-profit 501(c)(3) organization.
3. Pharmacy Services: On-site pharmacy providing prescription medications to patients, including specialized HIV medications and related therapies.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

AIDS Services of Austin, operating as Vivent Health, is a non-profit 501(c)(3) organization that delivers integrated HIV prevention, treatment, and care services to individuals affected by HIV/AIDS. Its core offering combines clinical care (HIV medical care, primary care, pharmacy, behavioral health, dental care, PrEP, PEP), prevention services (HIV/STI/Hepatitis C testing, harm reduction, free safe sex supplies), and social services (case management, food and nutrition, housing assistance, legal aid) delivered directly at clinic locations, supplemented by on-site pharmacy and an OCHIN-powered MyChart patient portal.

Product overview

Vivent Health offers an integrated healthcare delivery model combining clinical care, prevention services, and social support services. The core clinical services include HIV medical care, primary care, pharmacy, behavioral healthcare, dental care, and PEP. Prevention services encompass HIV/STI/Hepatitis C testing, harm reduction, PrEP, and free safe sex supplies. Social services provide case management, food and nutrition assistance, housing support, and legal aid. The organization operates under a team-based care approach, bringing together doctors, nurses, dentists, therapists, pharmacists, and social service professionals who are experts in HIV care. The organization reports that 96% of patients have achieved viral suppression, compared to a national average of 67%.

Differentiator

Problem solved

Functional benefit

Products and services

• HIV Medical Care Specialized medical care for individuals living with HIV, provided by expert HIV-specialized healthcare providers as part of an integrated care model. Billed through private insurance, Medicaid, Medicare, or sliding scale for uninsured patients.
• Primary Care General primary healthcare services integrated with HIV care and prevention for individuals served by the organization.
• PrEP (Pre-Exposure Prophylaxis) Pre-exposure prophylaxis medication and support services to prevent HIV infection in HIV-negative individuals at risk, including ongoing monitoring and adherence support.
• Pharmacy On-site pharmacy providing prescription medications to patients, including HIV medications, PrEP, and related therapies.
• Behavioral Healthcare and Psychiatry Mental health and psychiatric services supporting overall wellness for patients, integrated with HIV care.
• Dental Care Dental healthcare services provided by specialized dental professionals, including a Dental Director, integrated into the HIV care model.
• PEP (Post-Exposure Prophylaxis, 72-Hour) 72-hour post-exposure prophylaxis for emergency HIV prevention following potential exposure, including follow-up testing and counseling.
• HIV, STI and Hepatitis C Testing Free and confidential testing services for HIV, sexually transmitted infections, and Hepatitis C.
• Harm Reduction Harm reduction services and supplies, including syringe exchange, to reduce risk behaviors and improve health outcomes for people who use drugs.
• Free Tests and Safe Sex Supplies Distribution service providing free HIV tests and safe sex supplies through a community depot.
• Case Management Coordinated care and support services to help patients navigate healthcare and social resources.
• Food and Nutrition Services Food pantry and nutrition assistance services for patients in need, supported in part through partnerships with Feeding America and Hunger Task Force.
• Housing Assistance Housing support services to help patients maintain stable housing.
• Legal Assistance Legal aid services to support patients with legal matters related to their care and wellbeing.

Quantifiable outcome

• 96% of patients achieve viral suppression, compared to 67% national average

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• United WayminorOthersCommunity partner organization. Vivent Health is listed as a partner organization on the United Way website, indicating collaborative community support for social services.
• Feeding AmericaminorOthersNational food bank network partner. Feeding America logo appears on Vivent Health website footer indicating food assistance partnership.
• Hunger Task ForceminorOthersLocal food bank partnership supporting food and nutrition services for patients in need.
• OCHIN (Oregon Community Health Information Network)coreTechnology or IntegrationTechnology partner providing MyChart patient portal for appointment scheduling and medical records access. OCHIN provides the health IT infrastructure supporting patient login and electronic health record access.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Fenway Health: Boston-based community health center specializing in LGBTQ care, HIV treatment, and PrEP delivery. Comparable integrated medical and behavioral health model for HIV-positive and at-risk populations.
• San Francisco AIDS Foundation: San Francisco-based HIV/AIDS nonprofit providing testing, prevention (PrEP/PEP), and linkage-to-care services. Comparable HIV prevention and support service portfolio.
• GMHC (Gay Men's Health Crisis): New York-based HIV/AIDS service organization offering medical care, prevention, and social support services. Comparable as a long-standing HIV specialty nonprofit with similar wraparound service model.
• CrescentCare: New Orleans-based community health center specializing in HIV care, PrEP, and LGBTQ health. Comparable integrated care model with pharmacy and behavioral health components.
• Callen-Lorde Community Health Center: New York City LGBTQ-focused health center offering primary care, HIV care, PrEP, behavioral health, and dental services. Comparable integrated community health model targeting overlapping populations.
• Cascade AIDS Project: Portland, Oregon-based HIV services organization providing primary care, housing, and prevention services. Comparable integrated HIV service model with strong social services component.
• Apicha Community Health Center: New York City-based Asian & Pacific Islander LGBTQ-focused health center offering HIV care, PrEP, and primary care. Comparable HIV specialty clinic model for underserved populations.
• Howard Brown Health: Chicago-based LGBTQ-focused community health center providing integrated primary care, behavioral health, and HIV services. Directly comparable given overlapping Chicago geography and similar integrated care model for LGBTQ and HIV-positive populations.
• AIDS Healthcare Foundation (AHF): Largest global HIV/AIDS service organization operating clinics, pharmacies, and prevention programs. Operates in the same HIV-care, pharmacy, and testing categories and is the largest for-profit/non-profit hybrid in this space, making it the closest direct peer.
• Whitman-Walker Health: Washington, D.C.-based community health center specializing in HIV care, PrEP, and LGBTQ health with integrated medical, dental, and behavioral services. Closely mirrors Vivent Health's integrated HIV-specialty model.

Market position

Strengths4 records

Weaknesses3 records

Competitive moat5 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xx.com/asaustin
• YouTubeyoutube.com/channel/UC_VFOlmgGHCreykZKJ1b41Q
• Facebookfacebook.com/Viventhealth
• LinkedInlinkedin.com/company/asaustin
• Instagraminstagram.com/viventhealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AIDS Services of Austin