Black Box
- Company typePublic
- Founded1992
- HeadquartersRungis, France
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Black Box does
Black Box Limited is the publicly listed (BSE-listed, India) technology arm of the Essar Group conglomerate, operating as a global digital infrastructure solutions provider across 35+ countries with 75 delivery and support centers and a 3,600+ workforce servicing 5,000+ active client locations and 120+ Fortune 500 clients. The company is organised into two business units: (1) Global Solutions Integration, providing end-to-end network and system integration, data center infrastructure, enterprise networking, cybersecurity (including Managed XDR), modern workplace solutions (with the IntelliPact® managed-services brand for UC&C and contact center), and managed/professional services; and (2) Technology Product Solutions, which sells proprietary hardware and software product brands — KVM-over-IP (Boxilla®, Emerald®, DKM, Freedom II, KVX), AV-over-IP (MCX AVoIP 10G 4K, MediaCento, ControlBridge®), and IoT (AlertWerks).
Revenue is generated through four streams: Solutions Integration managed services (Q4 FY26: ₹1,690.94 crore at 9.5% YoY growth), Technology Product Solutions (hardware sales via direct and e-commerce channels), Professional Services (application development, deployment, consulting), and Managed Services (staff augmentation, service desk, X-as-a-Service). FY26 consolidated revenue was ₹6,321.85 crore (~$750M USD) with ₹217.52 crore in net profit; FY26 order bookings crossed $1 billion, including $377M in Q4 with a $75M hyperscaler and $90M+ US airport deal. The go-to-market combines enterprise direct field sales targeting Fortune 100/500 accounts with strategic channel partnerships (AIONOS for AI-led GCC expansion; Wind River for edge/cloud in India and Middle East; Juniper, Microsoft Azure for technology stack). Pricing is custom-quote enterprise model with multi-year contracts; FY27 targets are 15-20% revenue growth and ~10% EBITDA margins, with a stated ambition to triple revenue over 3-4 years toward a $2 billion 2030 target.
Black Box firmographics
Firmographics- Name
- Black Box
- Legal name
- Black Box
- Website
- https://blackbox.fr
- Company type
- Public
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Black Box industry classification
Industry- Product category
- IT Infrastructure Integration Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
- akta.pro secondary industries
- AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ), End-to-End MLOps & ML Platform Suites (HDAAABAA)
Keywords
Where Black Box is headquartered
LocationHeadquarters
- HQ city
- Rungis
- HQ country
- France
- HQ region
- Europe
Offices13 records
Markets served
Black Box business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Solutions Integration (Global Systems Integration): Network and system integration services including data center infrastructure, enterprise networking, cybersecurity, and managed services. Generated Q4 FY26 revenue of ₹1,690.94 crore with 9.5% revenue growth.
- Technology Product Solutions: Sale of technology products including audio video equipment, cables, infrastructure, IoT, KVM, and networking products through e-commerce and direct sales.
- Professional Services: Application development and integration, field and dispatch services, project and deployment, consulting and design services.
- Managed Services: Staff augmentation, support services, service desk, and X-as-a-Service (XaaS) offerings for ongoing IT operations support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise solutions are quoted based on specific project requirements, scope, and scale of deployment |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels10 records
Black Box product offering
Product offeringCore offering
Black Box delivers end-to-end digital infrastructure solutions through its Global Solutions Integration business (network and system integration, data center build-out, enterprise networking, cybersecurity, and managed services) and its Technology Product Solutions business (proprietary KVM-over-IP systems, AV-over-IP extension, IoT environmental monitoring, structured cabling, and control systems). It sells these directly to Fortune 500 and global enterprise customers across 35+ countries, supplemented by professional services for consulting, deployment, and ongoing operations support.
Product overview
Black Box operates as a dual business unit organization offering both Global Solutions Integration and Technology Product Solutions. The Global Solutions Integration business unit provides comprehensive digital infrastructure services including network and system integration, data center solutions, enterprise networking, modern workplace solutions, cybersecurity, and professional and managed services across 35+ countries. The Technology Product Solutions unit encompasses proprietary product brands including KVM solutions (Boxilla® KVM Manager, DKM 4K Matrix Switches, Emerald® 4K KVM over IP, Emerald® DESKVUE, Freedom II KM Switches, KVX Series KVM Extenders), AV-over-IP solutions (MCX AVoIP 10G 4K, MediaCento AVoIP 1G HD/4K, ControlBridge® Control System), and IoT solutions (AlertWerks IoT Solutions). These products serve control room, transportation, broadcast, and enterprise environments, while the services layer provides professional services (application development, field services, project deployment, consulting) and managed services (staff augmentation, support, service desk, XaaS). The company serves Fortune 500 clients and global enterprises across financial services, healthcare, retail, government, manufacturing, and other industries.
Differentiator
Problem solved
Functional benefit
Brands
- IntelliPact®: Modern workplace solution
- Boxilla® KVM Manager
- ControlBridge® Control System
- Emerald® 4K KVM over IP
- Emerald® DESKVUE
- DKM 4K Matrix Switches
- MediaCento AVoIP
- MCX AVoIP 10G 4K
- AlertWerks IoT Solutions
- Freedom II KM Switches
- KVX Series KVM Extenders
Products and services
- Boxilla KVM Manager Centralized KVM-over-IP management platform providing visibility and control across distributed KVM infrastructure, allowing administrators to monitor and manage multiple KVM switches from a single interface. Targeted at enterprise IT operations teams running distributed server and workstation environments.
- ControlBridge Control System Unified control and automation system for AV and IT environments, enabling integrated control of multiple devices and systems from a single interface. Designed for control rooms, boardrooms, and broadcast/operations environments.
- DKM 4K Matrix Switches Modular KVM matrix switching solution supporting 4K video resolution, enabling routing of multiple video sources to multiple displays with zero-latency switching for command-and-control and high-end control room applications.
- Emerald 4K KVM over IP Enterprise KVM-over-IP matrix switching platform supporting 4K video extension and switching over standard IP networks, enabling distributed access to critical computers and servers across the enterprise.
- Emerald DESKVUE High-performance KVM-over-IP solution providing pixel-perfect 4K video extension with unified kernel-based computing access for enterprise environments, designed for operators who need to view and interact with multiple systems simultaneously.
- Freedom II KM Switches Keyboard and mouse switching solutions that enable users to control multiple computers from a single keyboard and mouse set with instant switching capability, intended for multi-system operator desks.
- KVX Series KVM Extenders KVM extension solutions that extend keyboard, video, mouse, and audio signals over long distances using fiber or copper cables, supporting HD and 4K video resolutions for distributed workstation deployments.
- MCX AVoIP 10G 4K High-bandwidth AV-over-IP distribution solution supporting 10 Gbps throughput and 4K video, enabling scalable media distribution over IP networks for large venues and broadcast environments.
- MediaCento AVoIP 1G HD/4K AV-over-IP extension solution for HD and 4K video distribution over standard 1G Ethernet networks, providing cost-effective media distribution for enterprise signage, conference rooms, and operational visualization.
- AlertWerks IoT Solutions Environmental monitoring and IoT sensor solutions for data centers and facilities, providing real-time monitoring of temperature, humidity, and other environmental conditions to protect critical infrastructure.
- Global Solutions Integration End-to-end digital infrastructure business unit offering network and system integration, data center infrastructure, enterprise networking, cybersecurity, modern workplace, and managed services across 35+ countries for enterprise and hyperscale customers.
- Professional Services Consulting, design, application development and integration, project and deployment, and field and dispatch services delivered to enterprises to plan, build, and roll out digital infrastructure projects.
- Managed Services Ongoing IT operations support including staff augmentation, multi-tier support services, service desk operations, and X-as-a-Service (XaaS) delivery for enterprise customers' digital infrastructure.
- Managed XDR Managed Extended Detection and Response service providing continuous monitoring, threat detection, and incident response capabilities across enterprise environments, under the Cybersecurity Solutions portfolio.
Quantifiable outcome
- 22% boost in network performance for enterprise client deployments using Juniper Mist AI-driven solutions
- +4 more outcomes
Companies that use Black Box
Customer profileNamed customers5 records
Segments12 records
Ideal customer profiles2 records
Black Box technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature8 records
Black Box partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship, core and minor.
- AIONOSflagshipStrategic alliance to combine digital infrastructure with AI solutions for enterprise AI transformation. Joint go-to-market across India, North America, EMEA, and APAC with focus on Global Capability Centre ecosystem. Target of triple-digit million dollar revenue from combined products within 3 years. Combines Black Box's data center, network connectivity, and managed services with AIONOS's applied AI platforms.
- Juniper NetworkscoreDeployment of Juniper Mist AI-driven network solutions across wired, wireless, and NAC infrastructure. Results in 22% boost in network performance and 40% reduction in downtime and operational costs for enterprise clients.
- Wind RivercoreGlobal strategic partnership to deliver next-generation edge and cloud solutions across industries. Black Box has preferred status to deliver Wind River solutions in India and Middle East. Partnership expected to generate approximately Rs 1,350 crore revenue over 5 years. Targets AI-driven workloads, scalable private cloud deployments, and intelligent edge solutions across manufacturing, retail, financial services, automotive, and telecom sectors.
- Microsoft AzurecoreCloud partnership for Azure migrations and cloud solutions delivery to enterprise customers, including case study of successful Azure cloud migration for MEA retail enterprise.
- AptivminorWind River is an Aptiv subsidiary; the Wind River partnership implicitly connects Black Box to Aptiv's technology ecosystem for automotive and edge computing solutions.
Scale indicators17 records
Recent moves6 records
Expansion highlights6 records
Black Box competitors and assessment
Company assessmentBroad incumbents
- HCL Technologies: Global Indian IT services firm with strong infrastructure services, networking, and data center practices. Comparable in targeting large enterprise digital infrastructure deals and operating a similar dual services-plus-products model.
- Accenture: Global professional services and systems integration leader. Competes with Black Box on large enterprise digital infrastructure, cloud migration, and managed services engagements, particularly with Fortune 500 buyers.
- Infosys: Large Indian IT services and digital transformation provider. Competes for the same large enterprise networking, data center, and managed services RFPs that Black Box targets, particularly with Fortune 500 and GCC clients in India.
- Cisco Systems: Global networking equipment and services leader and a key technology partner of Black Box. Comparable as a broader incumbent in the same enterprise networking and data center infrastructure category Black Box serves.
- DXC Technology: Global IT services and systems integrator with strong data center, networking, and managed services franchises. Comparable in offering end-to-end infrastructure solutions to large enterprises across multiple geographies.
- Tech Mahindra: Indian-listed IT services and systems integrator with deep telecom and enterprise networking heritage. Directly comparable as Black Box's CBO Sameer Batra previously led at Tech Mahindra, indicating overlap in deal profiles and customer base.
- Wipro: Indian-headquartered global IT services and systems integration major. Highly comparable as a fellow Indian-listed SI with enterprise networking, data center, and managed services capabilities competing for the same Fortune 500 clients.
- Tata Consultancy Services (TCS): India's largest IT services and consulting firm. Overlaps with Black Box on enterprise infrastructure services, data center, and network integration work for global Fortune 500 clients, though at significantly larger scale.
Direct peers
- Presidio: US-headquartered IT infrastructure solutions and managed services provider. Closely comparable business model combining proprietary product resale, enterprise networking integration, and managed services for mid-to-large enterprises.
- Computacenter: European-headquartered IT infrastructure provider with deep enterprise networking, data center, and managed services practices. Most directly comparable to Black Box's profile as a hybrid enterprise integrator with proprietary product resale and services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Black Box social profiles
Digital presenceBlack Box compliance and trust
Trust signalCompliance5 records
Black Box financial estimates
Financial estimateRevenue estimate
Valuation estimate
Black Box leadership team
Management profileNumber of profiles
Profiles2 records
Black Box subsidiaries and ownership
Company hierarchySubsidiaries1 record
Black Box funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Black Box M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Black Box
What does Black Box do?
Black Box delivers end-to-end digital infrastructure solutions through its Global Solutions Integration business (network and system integration, data center build-out, enterprise networking, cybersecurity, and managed services) and its Technology Product Solutions business (proprietary KVM-over-IP systems, AV-over-IP extension, IoT environmental monitoring, structured cabling, and control systems). It sells these directly to Fortune 500 and global enterprise customers across 35+ countries, supplemented by professional services for consulting, deployment, and ongoing operations support.
Is Black Box a public or private company?
Black Box is a public company. It is classified as public and is currently operating.
When was Black Box founded?
Black Box was founded in 1992. It employs 1 to 10 people.
Where is Black Box based?
Black Box is headquartered in Rungis, France, in the Europe region.
How does Black Box make money?
Four revenue lines are on record. Solutions Integration (Global Systems Integration) is the primary driver. The others are technology Product Solutions, professional Services and managed Services.
Who are Black Box's main competitors?
Broad incumbents on record are HCL Technologies, Accenture, Infosys, Cisco Systems, DXC Technology, Tech Mahindra, Wipro and Tata Consultancy Services (TCS). Direct peers are Presidio and Computacenter.
Does Black Box have an API?
No public API is recorded for Black Box.
What industry is Black Box in?
Black Box's product category is IT Infrastructure Integration Services. Its primary akta.pro industry code is BPAEAAAK, Network, Infrastructure & Data Center Integration, with a secondary code of BPAEAAAJ, AI/ML Solution Integration & MLOps Enablement. Its NAICS code is 54151 and its SIC code is 7370.