What Ark ICT Solutions does

Ark ICT Solutions Ltd is a privately held UK Managed Service Provider headquartered in Pinchbeck, Spalding, South Lincolnshire, with a secondary office in Metheringham near Lincoln. Founded in 2001 as a sole proprietorship and incorporated as a limited company in 2005, the firm delivers integrated ICT support services to primary schools (its primary segment) and small businesses across South Lincolnshire and the wider East Midlands. Two sub-brands sit alongside the core MSP business: Smart Board Shop (smartboardshop.co.uk), an e-commerce spares service for Smart Board interactive whiteboards, and Ark WISP (arkwisp.uk), a UK WISPA-member wireless internet service delivering high-speed connectivity to rural customers via the company's own wireless masts.

The portfolio spans managed ICT support contracts, hardware resale (desktops, laptops, servers, networking equipment, interactive whiteboards, projectors, LED panels, CCTV), software and licensing (Microsoft, Office 365, managed antivirus, email and internet filtering), professional installation services (data cabling in copper and fibre, wireless networks, projectors, LED panels, PA systems), and IP telephony and internet connectivity. The underlying technology stack supports multi-operating system environments (Windows and Mac) with continuous remote monitoring and a remote support facility that allows service desk engineers to access customer devices directly. Strategic partnerships include Microsoft Partner, Microsoft Education Reseller, and Microsoft Managed Partner status, Dynabook/Toshiba Platinum authorised repair centre, Datto Platinum Partner for cybersecurity and backup/disaster recovery, Benq Partner for interactive panels, and UK WISPA membership.

Commercially, revenue is generated through tailored managed service contracts customised to each organisation's hardware ownership and user requirements, supplemented by hardware sales, subscription-based software/licensing, recurring internet connectivity (including Ark WISP), and project-based professional installation services. Pricing is quote-based and not publicly disclosed, with an "All-In-Contract" base package offered to schools alongside optional add-ons. Go-to-market is sales-led and relationship-driven, relying on direct field engagement, regular on-site visits by dedicated engineers, and remote support, with no disclosed digital marketing channels beyond the company website and a job-listing presence on Indeed. The company is privately held with no disclosed external funding, institutional investors, or parent organisation.

Name

Ark ICT Solutions

Legal name

Ark ICT Solutions Ltd

Website

https://ark.me.uk

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Ark ICT Solutions Ltd is a UK Managed Service Provider headquartered in Spalding, South Lincolnshire, delivering tailored ICT support, hardware, software, installation, and rural wireless internet services primarily to primary schools and small businesses across the East Midlands.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer and Peripheral Equipment Manufacturing (33411)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570)

akta.pro primary industry

Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Managed IT services
• Education IT support
• Business IT solutions
• Audio visual installation
• Wireless internet services

Headquarters

HQ city

Spalding

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services Contracts: Tailored service contracts for education and business customers covering ongoing ICT support, system management, and maintenance. Contracts are customized based on hardware ownership and user requirements.
2. Hardware Sales and Services: Sale of hardware including desktops, laptops, servers, networking equipment, interactive whiteboards, projectors, LED panels, CCTV systems, and related peripherals. Includes authorized reseller relationships with major brands.
3. Software and Licensing: Software provision including Microsoft licensing, Office 365 integration, antivirus solutions, email filtering, and internet filtering services.
4. Installation Services: Professional installation services for data cabling (copper and fibre), wireless networks, projectors, interactive panels, CCTV, PA systems, and network infrastructure.
5. Internet Connectivity Services: IP telephony and internet connectivity solutions including WISPA wireless internet for rural customers.
6. Audio Visual Solutions: Supply and installation of interactive whiteboards, LED interactive panels, digital signage, hall projection systems, PA sound systems, and LED DMX lighting for educational environments.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Ark ICT Solutions is a Managed Service Provider delivering tailored ICT support to education institutions and small businesses in South Lincolnshire and the wider East Midlands. The company supplies managed IT services, hardware and software reselling, professional installation of interactive AV and networking equipment, remote support, and rural wireless internet through its ArkWisp sub-brand. All contracts are customized per organisation based on existing infrastructure, hardware ownership, and user requirements.

Product overview

Ark ICT Solutions operates as a Managed Service Provider offering a unified portfolio of ICT support services to education and business customers in the South Lincolnshire and East Midlands region. The core offering comprises Education IT Support and Business IT Solutions, supplemented by Remote Support Services with multi-OS capability (Windows and Mac), professional Installation Services for interactive technology, and the All-In-Contract base package with optional add-ons for schools. The company also maintains two sub-brands: Smartboardshop.co.uk for Smart Board spares and ArkWisp for rural wireless internet service. All offerings are tailored to each organization's specific infrastructure, requirements, and hardware ownership needs.

Differentiator

Problem solved

Functional benefit

Brands

• Smart Board Shop: Smart Board spares service operated through www.smartboardshop.co.uk
• Ark WISP

Products and services

• Education IT Support Tailored ICT support services for schools including internet filtering, email filtering, managed antivirus, backup and disaster recovery, network cabling, wireless installations, server configuration, and Office 365 integration, enabling teachers to focus on teaching rather than IT troubleshooting.
• Business IT Solutions Customized IT solutions for small businesses including broadband setup, wired/wireless network installation, phone system setup, CCTV, PC sales, server configuration, cloud infrastructure, IT security, and cyber security application stack.
• Installation Services Professional installation services for interactive whiteboards, projectors, LED interactive panels, digital signage, hall projection systems, PA sound systems, CCTV, network cabling, and Aruba wireless systems, performed by ECS registered and IPAF/PASMA certified engineers.
• Remote Support Services Multi-operating system remote support for Windows and Mac, utilizing cutting-edge remote access technology to access customer devices and perform technical tasks efficiently during business hours.
• ArkWisp Wireless Internet Wireless internet service providing high-speed internet to rural customers in the South Holland area via the company's own wireless masts, operated through the ArkWisp sub-brand.
• Smart Board Spares Service E-commerce spares service for Smart Board interactive whiteboards, operated as a separate website for parts and repairs under the Smart Board Shop sub-brand.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Partners and Microsoft Education Reseller with access to Microsoft Support team as part of their Partner Status. Microsoft Managed Partners providing software licensing, Office 365 integration, and Microsoft licensing services to customers.
• Dynabook/ToshibacoreTechnology or IntegrationDynabook/Toshiba Platinum authorised repair centre, providing hardware repair services and access to quality laptop and device products for resale.
• DattocoreTechnology or IntegrationDatto Platinum Partner for all cyber security requirements, providing backup and disaster recovery solutions, including offsite backup services for customers.
• BenqcoreChannel Partner/ Reseller/ DistributorBenq Partner allowing cost-effective purchasing of interactive panels for educational environments, enabling competitive pricing for LED interactive panels.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Stone Group: Stone Group is a UK-based provider of IT hardware, managed services, and AV solutions to the education sector and public sector. Directly comparable to Ark ICT in product mix (managed IT, hardware supply, AV installations) and school-vertical focus.
• Littlefish: Littlefish is a UK managed IT services provider offering 24/7 support, cloud, security, and connectivity to mid-market and education customers. Comparable to Ark ICT in MSP-led service model and blended education/SMB customer base, though operating at a larger scale.
• CT Group: CT Group is a UK managed service provider delivering IT support, cloud, connectivity, and AV to education and SMB customers. Comparable to Ark ICT in managed-services motion, education vertical exposure, and regional UK delivery model.
• RM plc: RM plc is the UK's largest dedicated education IT services and technology provider, selling hardware, software, managed services, and connectivity to schools and multi-academy trusts. Highly comparable to Ark ICT in target customer (UK schools) and managed-services-led model, though at national scale.
• AAG Systems: AAG Systems is a UK education-focused IT services company providing managed IT support, infrastructure, and AV solutions to schools and MATs. Comparable to Ark ICT in vertical specialization and end-to-end ICT support model for primary schools.

Broad incumbents

• ANS Group: ANS Group is a UK managed cloud, security, and digital transformation services provider for public sector and mid-market. Comparable to Ark ICT in managed-services and Microsoft-aligned offerings, but with a broader portfolio and larger national footprint.
• SCC: SCC is a major European IT services and solutions provider offering managed services, hardware, software, and AV across enterprise and public sector. Comparable as a broad incumbent offering overlapping managed IT and AV capabilities, but at much larger scale.
• Softcat: Softcat is one of the UK's largest IT infrastructure resellers and managed-services providers, serving enterprise and public-sector customers including education. Comparable as an overlapping MSP and Microsoft licensing channel partner, but at significantly larger scale and broader portfolio.
• Bytes Technology Group: Bytes Technology Group is a UK-listed specialist software licensing and IT services provider, with strong Microsoft and security vendor relationships. Comparable in software-licensing revenue stream and vendor-partner model, but operates at a national/international scale.

Emerging players

• UKB Networks: UKB Networks is a smaller UK-based wireless internet service provider delivering rural broadband. Comparable to Ark ICT's Ark WISP sub-brand in rural WISP focus, target geography, and own-infrastructure delivery model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/arkictsolutions
• Facebookfacebook.com/ARKICT
• LinkedInlinkedin.com/company/ark-ict-solutions-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ark ICT Solutions