Continental Home Care

What Continental Home Care does

Continental Home Care (legal entity Infiniti Home Care, Inc., d/b/a Continental Home Care) is a New York State Department of Health–licensed Home Care Services Agency (LHCSA) founded in 2006 and headquartered at 116-55 Queens Blvd, Suite 224, Forest Hills, NY. The agency delivers in-home care services to seniors and people with disabilities across all five New York City boroughs, with multilingual intake and service delivery in English, Russian, Spanish, and Chinese. Its core service portfolio comprises Personal Care Assistance (PCA), Home Health Aide (HHA) services, and the NHTD/TBI Waiver program, supplemented by medication reminders, care coordination with Managed Long-Term Care (MLTC) plans, and live-in/24-7 care. Care is delivered by certified HHAs and PCAs under RN supervision and offered on flexible hourly, daily, or live-in plans.

The business model is primarily a managed-services reimbursement model, with Medicaid/MLTC as the dominant payer stream supplemented by private pay (hourly, daily, or live-in). Customer segments include seniors and people with disabilities (primary), Medicaid/MLTC recipients, NHTD/TBI waiver participants, and — through a February 2026 strategic partnership with MedBetterHealth — Medicare beneficiaries with dementia under the CMS GUIDE Model. Go-to-market is sales-led: lead capture via website forms and a published phone line, a free Care Coordinator consultation, eligibility and insurance guidance, caregiver matching, and service initiation. Referral relationships with MLTCs, doctors, and hospitals form the mid-funnel channel.

Underlying technology is a standard home care service delivery operation with no disclosed proprietary AI, automation, or platform architecture beyond a multilingual marketing website, lead-capture forms, and standard telephony. The company operates at sub-scale (11–50 employees) and is privately held with no disclosed funding, M&A, or institutional investment activity. Competitive positioning rests on NYS DOH licensure and Medicaid approval, certified caregiver workforce with RN oversight, multilingual coverage across a linguistically diverse NYC population, and established MLTC referral relationships — rather than on technology differentiation.

Name

Continental Home Care

Legal name

Infiniti Home Care, Inc.

Website

https://continentalhcny.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Continental Home Care is a New York State–licensed home care agency delivering PCA, HHA, and NHTD/TBI waiver services to seniors and people with disabilities across all five NYC boroughs, funded primarily through Medicaid/MLTC reimbursement with private-pay options.

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Home Health Care Services (6216), Home Health Care Services (621610), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF), Post-Discharge Non-Medical Transitional Support (after hospital/SNF) (HLADAGAJ), Medicare-Certified Skilled Home Health Agencies (HHA) (HLADAFAA), Home-Based Post-Surgical & Transitional Care (Skilled) (HLADAFAK)

Keywords

• Home health care
• Personal care services
• Home health aide
• Medicaid home care
• NHTD waiver services

Headquarters

HQ city

Forest Hills

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Medicaid/MLTC Services: Reimbursement through Medicaid and Managed Long-Term Care (MLTC) plans for eligible beneficiaries requiring home care services.
2. Private Pay Services: Hourly, daily, or live-in care services paid directly by clients or through private insurance coverage.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Continental Home Care is a New York State Department of Health-licensed and Medicaid-approved Home Care Services Agency (LHCSA) that delivers in-home personal care, home health aide, and NHTD/TBI waiver services to seniors and people with disabilities across the five NYC boroughs. Services are provided by certified HHAs and PCAs under RN supervision with multilingual support in English, Russian, Spanish, and Chinese, and are offered under flexible hourly, daily, or live-in arrangements.

Product overview

Continental Home Care is a New York State licensed home care agency offering a unified portfolio of in-home care services delivered by certified HHAs and PCAs under RN supervision. The core offerings consist of Personal Care (PCA), Home Health Aide (HHA), and NHTD/TBI Waiver services, complemented by medication reminders, care coordination, and live-in/24/7 care options. Services are available across NYC boroughs in flexible plans (hourly, daily, or live-in) and support multilingual communication in English, Russian, Spanish, and Chinese. The agency is Medicaid-approved and DOH-licensed, primarily serving Medicare and Medicaid beneficiaries including those with dementia.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Care (PCA)

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• MedBetterHealthcoreStrategic or Co-development Partner · 9 February 2026Strategic partnership for CMS Dementia GUIDE Model dementia care services expansion into New York. MedBetterHealth provides Medicare-covered dementia care including care navigation, 24/7 access to care teams, personalized assessments, caregiver education, and respite services. Continental Home Care serves as the local licensed home care agency partner providing in-home support to eligible Medicare beneficiaries throughout New York City.

Scale indicators1 record

Recent moves3 records

Expansion highlights5 records

Regional players

• Premier Home Health Care: NYC-area licensed home care agency offering PCA, HHA, and skilled nursing services across the five boroughs and surrounding counties; one of the closest direct regional competitors to Continental in the NYC LHCSA market.
• All Metro Health Care: NY-licensed home care agency providing PCA, HHA, and skilled nursing services across NYC and Long Island; comparable regional LHCSA competitor with similar payer mix and service portfolio to Continental.
• Partners in Care (MJHS): NYC-area home care program operated by MJHS offering LHCSA personal care and home health aide services across the metro area; competes directly with Continental for Medicaid/MLTC cases in the same geography.

Broad incumbents

• Bayada Home Health Care: Large nonprofit home health provider offering skilled nursing, therapy, and personal care across multiple states; competes with Continental in PCA/HHA and home health aide segments with significantly greater scale and clinical breadth.
• Amedisys: Large publicly-traded home health and hospice provider operating skilled home health, hospice, and personal care services; broader incumbent competing in the home health aide and personal care segments where Continental operates.
• VNS Health: NYC-based nonprofit home health and hospice provider (formerly Visiting Nurse Service of New York) operating LHCSA, MLTC, and hospice programs; the dominant NYC incumbent that competes with Continental for MLTC cases and skilled home health referrals.

Direct peers

• Visiting Angels: Large national non-medical home care franchise providing PCA, companion, and live-in services; competes head-to-head with Continental for Medicaid/MLTC and private-pay home care cases in NYC.
• Comfort Keepers: National home care franchise offering personal care, companionship, and respite services with an Interactive Caregiving model; comparable service mix and Medicaid/private-pay positioning to Continental Home Care.
• Home Instead: Largest global home care franchise focused on personal care, dementia care, and companionship for seniors; directly comparable PCA/HHA service lines with similar payer mix to Continental.
• BrightStar Care: National home care franchise offering personal care, skilled home health, and medical staffing with a similar PCA/HHA/Live-in service mix targeting seniors in their homes; directly comparable LHCSA-equivalent operating model to Continental Home Care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/continental.homecare
• LinkedInlinkedin.com/company/continental-homecare-agency

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Continental Home Care