Jaybox

What Jaybox does

Jaybox is a UK-based designer, manufacturer, and supplier of digital jukeboxes and music platforms, headquartered in Penrith, Cumbria. Founded in 2005 by Graham Bolderson and Duncan Wood, the company is the third largest jukebox supplier in the UK and the only fully UK-based manufacturer covering design, build, and support, with over 1,000 units deployed nationwide and a 7-day UK-based technical support operation.

The product portfolio spans three hardware jukeboxes — the premium Spectra, mid-range Phoenix, and established V3 — alongside VIBE, a software-centric virtual jukebox and background music platform launched in 2025. All products run on JBOS (JayBox Operating System), a 64-bit platform with Intel Dual-Core 2.5GHz processors, 4GB DDR3 memory, 250GB SSD, 4-Channel ICEpower amplifiers, and ELO PCAP 10-touch HD displays. The software stack includes the JayBox Connect mobile app (250,000+ songs, cashless payments via KASHING and NAYAX), Live Access remote management portal, and Smart Mood ML-powered playlist generation. The music catalogue of 350,000+ tracks receives 250 weekly updates.

The business operates a hybrid sales-led and product-led GTM. Revenue is generated through quote-based hardware sales, recurring music subscriptions at £11.25/week (≈£585/year ex VAT) with operator volume discounts, transaction fees from JayBox Connect app payments, and white-label customization. Distribution runs through direct sales to UK venues plus an operator channel, targeting pubs, clubs, and social venues as the primary segment, with growing emphasis on restaurants, cafes, gyms, and retail environments for background music.

Name

Jaybox

Legal name

JayBox

Website

https://jaybox.co.uk

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Jaybox is a UK-based manufacturer of digital jukeboxes and music platforms serving pubs, clubs, and social venues. The company designs, produces, and supports the Spectra, Phoenix, V3, and VIBE hardware, all powered by its proprietary JBOS operating system and JayBox Connect app.

Ownership category

akta.pro rank

Product category

Digital Jukebox Manufacturing and Venue Music Services

NAICS

Audio and Video Equipment Manufacturing (3343)

SIC

Household Audio & Video Equipment (3651)

akta.pro primary industry

Coin-Operated Entertainment (Pinball, Crane/Claw, Jukebox, Darts/Billiards) (MPAEAJAF)

akta.pro secondary industries

DJ & Performance Gear (Controllers, Turntables, CDJs, Mixers) (MPAIAJAC), Enterprise/B2B Music Streaming (Business Background Music) (MPAIACAJ), Non-Interactive Digital Radio (Lean-Back Streaming) (MPAIACAB)

Keywords

• Digital jukebox manufacturing
• Commercial music systems
• Venue background music
• Jukebox hardware design
• Mobile jukebox apps

Headquarters

HQ city

Penrith

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Jukebox Hardware Sales: Sale of physical jukebox units including Spectra, Phoenix, and V3 models. Pricing is quote-based and includes trade-in options for existing JayBox units.
2. Music Subscription: Weekly music charges at £11.25 per week (ex VAT) providing access to the full music catalogue. Volume discounts available for operators. Free music for a year promotion offered for new venue placements valued at £585 annually.
3. JayBox Connect Transaction Fees: Customers pay for music through the mobile app, with JayBox handling cash handling and transaction processing with competitive transaction fees.
4. Payment Processing (Contactless): Integration with KASHING and NAYAX payment solutions enabling contactless payments, with transaction fees associated with payment processing.
5. Live Access Enhanced Features: Remote access and enhanced live access features providing additional control and revenue optimization tools for operators.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Jaybox designs, manufactures, and supplies digital jukebox hardware (Spectra, Phoenix, V3) and the VIBE virtual jukebox platform for UK pubs, clubs, and social venues. The company provides a music catalogue of over 350,000 tracks with 250 weekly updates, powers all products via its proprietary JBOS operating system, and supports venues with the JayBox Connect mobile app for cashless music payments and Live Access remote management portal.

Product overview

Jaybox is a UK-based manufacturer of digital jukeboxes offering a portfolio of hardware products and software platforms. The core hardware lineup includes three jukebox models: the premium Spectra with 3-year warranty, the mid-range Phoenix with 1-year warranty, and the established V3 traditional jukebox. Central to the portfolio is the VIBE (VJB) virtual jukebox and background music platform, which represents a software-centric approach combining low-cost hardware with the JayBox Connect mobile app and Live Access remote management portal. The ecosystem is unified by the JBOS 2.0 operating system, which powers all products and enables features including Smart Mood machine-learning powered playlist generation, contactless payment integration via KASHING and NAYAX, and comprehensive venue management capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• VIBE: Virtual jukebox and background music player platform for pubs, clubs, and social venues in the UK.
• JayBox Connect
• Live Access
• Spectra
• Phoenix
• The V3
• JBOS

Products and services

• Spectra Premium digital jukebox with illuminated halo, 3D design, and intuitive UI. Features ELO touchscreen with 1080p HD resolution, PCAP projected capacitive 10-touch screen, 14ms response time, and MTBF 50,000hrs. Built on JBOS 2.0 system with 3-year warranty.
• Phoenix Mid-range digital jukebox offering outstanding performance at competitive price. Features 2 or 4 zone support, cashless option, Wi-Fi as standard, illuminated fascia, JBOS 2.0 software, online updates, and latest charts. Includes 1-year warranty.

Quantifiable outcome

• Less than 10% of traditional jukebox operating costs
• +3 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability4 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core.

• KASHINGcoreTechnology or IntegrationKASHING is a payment solution integrated with the Phoenix jukebox enabling contactless payment options for customers. This integration allows venues to accept cashless payments for music selection.
• NAYAXcoreTechnology or IntegrationNAYAX payment system integration with the Phoenix jukebox provides additional contactless payment capability, giving customers easy access to pay for music they want to hear.
• Major UK ManufacturercoreStrategic or Co-development PartnerVIBE was designed in partnership with a major UK manufacturer, allowing tighter quality control and faster distribution. This partnership enables Jaybox to produce VIBE domestically.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Jukeboxy: Cloud-based, app-driven digital jukebox for venues. Directly comparable to Jaybox Connect's phone-based, cashless music selection model.
• Cloud Cover Music: Subscription-based background music service for businesses. Comparable to Jaybox's VIBE Background Music Player offering in restaurants and retail.
• Rockbot: US-based background music and customer-controlled jukebox app for venues. Comparable to Jaybox Connect's phone-first, cashless venue music model.

Direct peers

• Soundnet (Sound Universe): UK-based digital jukebox and background music supplier. Direct UK competitor to Jaybox with overlapping pub and club customer base and similar operator-channel distribution.
• AMI Entertainment: Manufacturer of digital jukeboxes (NGX, Merit, Encore) for bars and restaurants. Directly comparable to Jaybox's Spectra, Phoenix, and V3 hardware lineup, targeting the same venue end-market.
• NSM Music (NSM-JCD): European jukebox manufacturer with a long-established installed base in bars and clubs. Comparable to Jaybox on hardware form factor and venue customer base.

Broad incumbents

• Stingray Group: Music, media, and tech company with a commercial background music division serving retail and hospitality. Comparable to Jaybox's business background music and digital signage adjacency.
• Mood Media: Global in-store media and business background music provider. Comparable to Jaybox's VIBE/Background Music Player for restaurants, retail, and gyms, but operates at much larger scale as a broad incumbent.
• TouchTunes: Largest North American digital jukebox operator and manufacturer with networked jukeboxes in tens of thousands of venues. Comparable to Jaybox as a direct jukebox competitor but at much larger scale and geographic reach.
• Spotify for Business: Consumer streaming giant's B2B background music tier for venues. Comparable to Jaybox's VIBE platform as a software-only background music alternative for cafes and retail.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jaybox