TEAMWORK

What TEAMWORK does

Teamwork Instore Services GmbH ("TEAMWORK") is a German instore logistics and merchandising services provider founded in 1989 and headquartered in Lohmar/Sankt Augustin, Germany. The company supplies labor-based, on-site retail services rather than a software product, deploying an estimated 5,500 field workers ("Verräumhelden") nationwide to stock shelves before and after store hours or during low-traffic periods (Warenverräumung), staff checkouts and service counters via temporary staffing (Arbeitnehmerüberlassung), execute store remodels and new openings (Umbau & Neueröffnung), process e-commerce returns (Retourenmanagement), and prepare fashion goods (unpacking, pricing, ironing, security tagging). It serves food/grocery retail, non-food specialty retail (DIY, electronics, books, pet supplies), and fashion/textile retail, with named customers including REWE operators, E-Center, Peterson Warenhandels, Inditex, and Bonita. The company reports over 500 customers across more than 1,000 store locations, including most major German retail chains alongside independent operators.

The business model is B2B and quote-based with no publicly disclosed pricing. Shelf-stocking revenue is billed per loading carrier (Ladungsträger) on a pay-as-you-go/transaction basis; temporary staffing is delivered as a managed service with full recruiting, onboarding, scheduling, and performance control; and remodeling, returns, and goods preparation are sold as project-based professional services. Go-to-market is a nationwide enterprise field-sales structure (Außendienst) supported by an in-house recruiting service center and a dedicated recruiting job portal (volleregale.de) targeting mini-jobbers, students, and part-time workers. An internal online platform, WELO, gives customers real-time daily visibility into service costs and quality metrics.

TEAMWORK is a privately held GmbH (Handelsregister Amtsgericht Siegburg, HRB 13257), founder/management-owned with no identified external investors, funding rounds, or parent company. It is led by managing directors Stefan Krause (Geschäftsführer, with the company since 1989 and elected ILS trade-association chairman in July 2020) and Stephanie Heinrich (Geschäftsführerin Vertrieb). Supporting infrastructure includes the wholly owned subsidiary Zahlenwerk Verwaltungs GmbH for payroll and financial accounting, and adherence to the ILS tariff agreement governing wages and employment standards. The company positions itself as the market leader in German retail shelf service with more than 35 years of operating history.

Name

TEAMWORK

Legal name

Teamwork Instore Services GmbH

Website

https://teamwork-germany.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

TEAMWORK is a German instore logistics provider deploying ~5,500 field workers to stock shelves, staff checkouts, remodel stores, and process returns for over 500 grocery, specialty, and fashion retailers across 1,000+ locations nationwide.

Ownership category

akta.pro rank

Product category

Instore Logistics Services

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

High-Volume / High-Turnover Temp Staffing (BPACACAF)

akta.pro secondary industry

Event/Commercial Setup Labor (Trade Shows, Pop-Ups, Staging) (HSAKAMAJ)

Keywords

• Retail shelf stocking
• Instore logistics services
• Temporary retail staffing
• Store remodeling services
• Returns processing

Headquarters

HQ city

Sankt Augustin

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Warenverräumung (Shelf Stocking) Service: Per-load or transaction-based service where TEAMWORK staff stock delivered goods on retail shelves before/after store hours or during low-traffic periods. Billed per loading carrier (Ladungsträger).
2. Arbeitnehmerüberlassung (Temporary Staffing): Temporary staffing of qualified workers (cashiers, shelf stockers, service staff) to retailers for seasonal peaks or permanent needs. Full personnel management, recruiting, onboarding, and performance control handled by TEAMWORK.
3. Umbau & Neueröffnung (Remodeling & New Openings): Project-based service for store remodels, new store openings, layout changes, and seasonal adjustments. Full coordination of remodeling teams.
4. Retourenmanagement (Returns Management): Processing returned online goods — making returned items shippable and saleable again for fashion retailers.
5. Warenverarbeitung Textil (Fashion Goods Preparation): Unpacking, pricing, ironing, security tagging, and preparing new fashion goods for sale in stores.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

TEAMWORK provides labor-based instore logistics and merchandising services to German retailers, including shelf stocking (Warenverräumung), temporary staffing (Arbeitnehmerüberlassung), store remodeling and new openings, returns management for online fashion orders, and textile goods preparation. The company dispatches its own nationwide field workforce of approximately 5,500 employees directly to customer store locations, with services billed per loading carrier or under quote-based agreements.

Product overview

TEAMWORK Instore Services GmbH is a market-leading provider of instore logistics and merchandising services for German retail, offering a comprehensive suite of labor-based services rather than a unified software platform. The core portfolio centers on stock replenishment (Warenverräumung), temporary staffing (Arbeitnehmerüberlassung), remodeling and new openings (Umbau & Neueröffnung), returns management (Retourenmanagement), and goods preparation (Warenvorbereitung). These services are delivered through a nationwide network of approximately 5,500 workers across more than 1,000 stores for over 500 customers. Supporting the staffing operations is the internal WELO platform, which provides customers with real-time cost and quality monitoring. The company operates primarily in food retail, DIY, fashion, and e-commerce sectors, with no SaaS, API, or AI-driven product offerings identified.

Differentiator

Problem solved

Functional benefit

Products and services

• Warenverräumung (Stock Replenishment) In-store stock replenishment services performed before store opening, after closing, or during low-traffic periods. Work is billed per load carrier (Ladungsträger). Targeted at grocery and general retail chains struggling with staffing shortages.
• Umbau & Neueröffnung (Remodeling & New Openings) Project-based coordination and execution of store remodels, new openings, layout changes, and seasonal conversions, including professional shelving and shelf arrangement. Targeted at retail chains planning store refurbishments or new location launches.
• Arbeitnehmerüberlassung (Temporary Staffing) Temporary worker dispatch providing qualified personnel for checkout, service counters, fresh food sections, warehouse, and other retail departments to cover seasonal peaks or permanent staffing gaps. Full personnel management (recruiting, onboarding, scheduling, performance control) handled by TEAMWORK.
• Retourenmanagement (Returns Management) Processing of returned online goods to make them shippable and saleable again, with items re-listed for sale. Targeted at fashion and e-commerce retailers dealing with high return rates.
• Warenvorbereitung (Goods Preparation) Preparation of textile goods including unpacking, pricing, ironing, security labeling, and consolidation for retail placement following visual merchandising guidelines. Targeted at fashion and textile retailers.
• Individuelle Anforderung (Custom Solutions) Customized service solutions tailored to specific customer requirements upon request, including inventory support (Inventuren), visual merchandising, and supply chain consulting at point of sale.

Quantifiable outcome

• 9 million euro pallets stocked, 300,000 truckloads processed, 5,000+ POS served during COVID-19 lockdown
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Zahlenwerk Verwaltungs GmbHcoreOthersOwn subsidiary company providing independent payroll and financial accounting services (Lohn- und Finanzbuchhaltung). Integrated internal service provider enabling TEAMWORK to control its own back-office HR and finance processes.
• pmd PersonalmanagementminorChannel Partner/ Reseller/ DistributorPersonalmanagement company listed as a partner. May provide personnel or staffing-related services supporting TEAMWORK's operations.
• Tüv RheinlandminorImplementation/ SI/ Consulting PartnerIndependent auditing institution conducting multi-day social audits of TEAMWORK, reviewing documentation, wages, legal compliance, occupational health and safety, hygiene standards, and conducting unannounced facility inspections and employee interviews.
• FitbitminorOthersFitbit partner listed on the partner page. Nature of partnership not detailed in available sources.
• Pilgram DruckminorOthersPrinting services partner (Pilgram Druck) listed on TEAMWORK's partner page.
• neu.pr KommunikationminorGTM or Marketing PartnerPR and communications partner listed on TEAMWORK's partner page, supporting marketing and public relations activities.
• Verband Instore und Logistik Services e.V. (ILS)coreStrategic or Co-development PartnerIndustry association (Wirtschafts- und Arbeitgeberverband) for instore and logistics services. Founded in 2010, sets social and organizational standards for the industry. TEAMWORK CEO Stefan Krause serves as chairman. ILS tariff agreement governs fair wages and employment standards for TEAMWORK's workforce.

Scale indicators7 records

Direct peers

• Randstad Deutschland: Randstad's German arm is a major retail and logistics staffing provider. It competes with TEAMWORK on temporary staffing, shelf replenishment, and in-store services for grocery, DIY, and fashion retailers in Germany.
• Persona Service AG: Persona Service is one of Germany's largest staffing companies, providing temporary and permanent personnel across logistics, retail, and production. It competes directly with TEAMWORK's Arbeitnehmerüberlassung and shelf-stocking lines for the same retail clients.
• Grafton Recruitment Deutschland: Grafton operates staffing and recruitment services in Germany across retail, logistics, and commercial functions. It competes with TEAMWORK for similar mid-market and enterprise retail clients.
• Adecco Germany (Adecco Personaldienstleistungen GmbH): Adecco Germany offers temporary staffing across retail, logistics, and production. It overlaps with TEAMWORK's Arbeitnehmerüberlassung offering and competes for the same retail workforce in Germany.
• DIS AG: DIS AG is a German staffing and workforce solutions firm (now part of Adecco) active in retail, logistics, and production. It is a direct competitor to TEAMWORK in retail and warehouse temp staffing across Germany.

Broad incumbents

• Dussmann Group (Dussmann Service Deutschland): Dussmann is a major German facility services group providing cleaning, security, and in-store personnel services, including retail support. Its scope puts it in competition with TEAMWORK for retail in-store labor contracts.
• ManpowerGroup Deutschland: Manpower is a global staffing incumbent serving retail, logistics, and customer-service clients in Germany. Its breadth overlaps with TEAMWORK's work in retail temp staffing and in-store support services.
• KÖTTER Services: KÖTTER is a German family-owned facility, security, and personnel services provider serving retail and logistics clients. Its staffing and in-store service lines overlap with TEAMWORK's Wertbewerberüberlassung and shelf-service operations.
• WISAG Dienstleistungsholding: WISAG is a large German facility and retail services provider offering in-store support, merchandising, and retail staffing as part of a broader services portfolio, making it an incumbent competitor for retail in-store services.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xxing.com/companies/teamworkinstoreservicesgmbh
• Facebookde-de.facebook.com/teamwork.germany
• LinkedInlinkedin.com/company/teamwork-instore-services-gmbh/?originalSubdomain=de
• Instagraminstagram.com/teamworkinstoreservices

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TEAMWORK