SkyPort IT

What SkyPort IT does

SkyPort IT, Inc. is a privately held Managed Security Service Provider (MSSP) founded in 1986 and headquartered in Rochester, New York (900 Jefferson Rd, STE P9, Rochester NY 14623). The firm delivers multi-layered cybersecurity and IT services to small and mid-sized businesses, local governments, healthcare organizations, and defense contractors across Western and Central New York (Rochester, Buffalo, Syracuse, Albany). Its offering is anchored in a CISSP 8-domain security framework, led by founder/CEO Daniel Marcellus, who is one of approximately 175,000 CISSP-certified professionals globally (Certification #769090).

The product portfolio centers on Managed Security Services — 24/7 monitoring, anti-virus/email filtering, encrypted email, security patching, workstation protection, password management, and on/off-site backup with disaster recovery — supplemented by a Breach Prevention Platform for cybersecurity training (dark-web monitoring, simulated phishing, NIST-based risk assessments), an All-in-One Compliance Manager covering HIPAA, PCI-DSS, NYS SHIELD, CJIS, and CMMC 2.0, VoIP business phone services, and Microsoft 365 subscription administration. Technology partners referenced on the company website include Dell, HP, Lenovo, Samsung, SonicWall, Ubiquiti, ViewSonic, VMWare, and Windows. No proprietary software patents, AI/ML capabilities, APIs, or externally documented SDKs are disclosed; the firm's intellectual property resides primarily in the founder's credentials, accumulated compliance expertise, and 39 years of operating reputation.

SkyPort IT operates a sales-led, regional go-to-market combining direct sales, inside sales, a self-serve website quote request funnel, and free CEO-led consultations booked via Calendly. Revenue is generated primarily through monthly subscription managed-service contracts priced per workstation, server, and location, with additional recurring revenue from VoIP, Microsoft 365, and compliance add-ons. The company is founder-owned, has no disclosed institutional funding, no parent company, and no M&A history, and its distribution footprint is explicitly regional rather than national. Industry partnerships with NYSAASC, PSSNY, NYMGMA, local chambers of commerce, and Western New York town governments are positioned as community-embedded referral channels. The firm has been recognized as a Healthcare Tech Outlook "Top 10 Healthcare IT Service Provider" (2019) and the CEO is a contributing author of the Amazon #1 Best-Seller "Under Attack."

Name

SkyPort IT

Legal name

SkyPort IT, Inc.

Website

https://skyport-it.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1–10 employees

Short description

SkyPort IT is a privately held Rochester, NY-based Managed Security Service Provider, founded in 1986, delivering layered cybersecurity, compliance management (HIPAA, PCI-DSS, CMMC, CJIS, NYS SHIELD), VoIP, and managed IT services to SMBs, healthcare organizations, municipalities, and defense contractors across Western and Central New York.

Ownership category

akta.pro rank

Product category

Managed IT Security Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Security Awareness & Phishing Simulation Managed Services (BPAEADAK), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed security services
• Cybersecurity compliance
• Managed IT services
• VoIP phone systems
• Cyber awareness training

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Security Services: Ongoing cybersecurity maintenance with features like anti-virus protection, 24×7 monitoring, patching, remote support, virus/malware email filtering, domain protection management, monthly status reporting. Pricing varies based on number of workstations, servers, and IT equipment.
2. Breach Prevention Platform (Cyber Training): Continuous cybersecurity education on topics like social engineering, data breaches, and proactive defense strategies. Includes dark web monitoring, simulated phishing, risk assessments, and interactive leaderboard.
3. VoIP Phone Services: Voice over Internet Protocol services with local dedication, 24/7 monitoring, lifetime equipment warranty, call recording with analytics, voicemail to email/text, and mobile app. Cost-effective alternative to traditional phone systems.
4. Microsoft 365 Subscriptions: Microsoft 365 subscription management and support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

SkyPort IT is a Managed Security Service Provider (MSSP) founded in 1986 that delivers multi-layered cybersecurity protection, IT management, and regulatory compliance services to small and mid-sized businesses, primarily in Western New York. Core offerings include 24/7 SOC monitoring, managed anti-virus, security patching, encrypted email, backup/disaster recovery, dark web monitoring, cyber awareness training, and compliance management for HIPAA, PCI-DSS, NYS SHIELD, CJIS, and CMMC frameworks, delivered through a proprietary integrated Breach Prevention Platform.

Product overview

SkyPort IT operates as a Managed Security Service Provider (MSSP) offering a suite of cybersecurity and IT services. The core portfolio centers on Managed Security Services providing multi-layered security with 24×7 monitoring, anti-virus protection, patching, and remote support. This core offering is complemented by the Breach Prevention Platform for employee cybersecurity training, VoIP business phone services, and specialized compliance solutions including HIPAA, PCI-DSS, and NYS SHIELD compliance management. Additional offerings include Microsoft 365 subscriptions and the Microsoft 365 Playbook for account security. The company also provides free educational resources through its Knowledge Hub. SkyPort IT serves business, government, and medical/healthcare industries, with particular expertise in regulated industries requiring HIPAA and PCI-DSS compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Security Services 24/7 Security Operations Center monitoring, managed anti-virus and anti-malware, security patching, dark web monitoring, encrypted email, multi-factor authentication, and security incident response delivered as a recurring managed service to small and mid-sized businesses.
• Breach Prevention Platform

Quantifiable outcome

• Remote issues typically resolved within 5 minutes; most problems solved within 1 hour
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor.

• NYSAASCminorStrategic or Co-development PartnerCollaborates with NYSAASC (New York State Association of Ambulatory Surgery Centers) to strengthen community ties and serve healthcare clients.
• PSSNYminorStrategic or Co-development PartnerPartners with PSSNY (Pharmacy Society of the State of New York) to support pharmacy sector clients with IT and cybersecurity needs.
• NYMGMAminorStrategic or Co-development PartnerWorks with NYMGMA (New York Medical Group Management Association) to provide cybersecurity expertise to medical practice management professionals.
• Local Chambers of CommerceminorStrategic or Co-development PartnerCollaboration with local chambers of commerce to strengthen community ties in Western New York region.
• Town Governments (Western New York)minorStrategic or Co-development PartnerPartners with local town governments to protect municipal data and provide IT services to government clients.
• Bishop Kearney High SchoolminorStrategic or Co-development PartnerGolisano Education Partner. Donates time, equipment, and expertise to Bishop Kearney High School. Team members work onsite and have become part of the Bishop Kearney family.
• Mercy Flight CentralminorStrategic or Co-development PartnerCommunity partner receiving donations of funds, labor, and equipment from SkyPort IT.
• Lima Volunteer AmbulanceminorStrategic or Co-development PartnerCommunity partner receiving donations of funds, labor, and equipment from SkyPort IT.
• Mendon Public LibraryminorStrategic or Co-development PartnerCommunity partner receiving donations of funds, labor, and equipment from SkyPort IT.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dataprise: Dataprise is a regional-to-national MSP/MSSP providing managed IT, cybersecurity and 24/7 monitoring to SMB and mid-market customers in healthcare, government and financial services. It is closely comparable to SkyPort IT in service mix and customer profile, though larger in scale.
• Pondurance: Pondurance is a mid-market MSSP offering managed detection and response, digital forensics and incident response, with particular depth in healthcare and financial services compliance — verticals where SkyPort IT is also actively selling.
• Arctic Wolf: Arctic Wolf is a leading concierge-style MSSP delivering 24/7 SOC-as-a-service, EDR/XDR, managed risk and security awareness training. It competes directly with SkyPort IT for SMB and mid-market managed security contracts but operates at a vastly larger, multi-region scale.
• eSentire: eSentire is a pure-play MSSP offering 24/7 threat hunting, managed detection and response, and digital forensics across regulated industries. Like SkyPort IT, it targets compliance-driven mid-market customers but with global reach and a broader analyst bench.
• BlackPoint IT: BlackPoint IT is a managed IT and cybersecurity provider serving SMBs with 24/7 helpdesk, compliance support and security services. It is a near-direct comparable to SkyPort IT in regional SMB focus and managed-services delivery model.

Regional players

• CyberSafe Solutions: CyberSafe Solutions is a US-based managed security and IT services firm serving SMBs with compliance and cybersecurity offerings. It is comparable to SkyPort IT in target segment and service mix, primarily operating in adjacent geographies.

Broad incumbents

• Trustwave: Trustwave is an established global MSSP and cybersecurity services firm with strong expertise in PCI-DSS and compliance consulting — directly adjacent to SkyPort IT's PCI-DSS and HIPAA compliance offerings — and serving customers across multiple geographies.
• Secureworks: Secureworks is a global MSSP offering managed detection and response, vulnerability management and threat intelligence to enterprises. It competes for the same managed security budgets as SkyPort IT but at much larger scale and with broader portfolio capabilities.
• Sophos Managed Detection and Response: Sophos delivers managed detection and response services built on its EDR/XDR platform to SMB and mid-market customers globally. As a vendor-led incumbent offering managed security, it overlaps directly with SkyPort IT's core managed security services portfolio.

Emerging players

• Todyl: Todyl is an emerging cloud-native security platform combining SASE, SIEM, EDR and security awareness into a single platform aimed at MSPs and SMBs. It represents the software-driven MSSP model that competes with traditional human-led providers like SkyPort IT.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@skyport-it
• Facebookfacebook.com/skyportitinc
• LinkedInlinkedin.com/company/skyport-it
• Instagraminstagram.com/skyportitinc
• Xx.com/skyportit

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SkyPort IT