AirportDigital

Name

AirportDigital

Legal name

AirportDigital

Website

https://airportdigital.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Airport Passenger Experience Software

NAICS

Other Support Activities for Air Transportation (488190), Support Activities for Air Transportation (4881)

akta.pro primary industry

Integrations, APIs & Automation (Middleware/iPaaS) (THALAMAN)

akta.pro secondary industry

Air Travel Booking Platforms (Flights) (BPAMAIAB)

Keywords

• Airport digital solutions
• Passenger experience platform
• Flight information displays
• Indoor mapping software
• Airline mobile applications

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software as a Service (Cloud Platform): Cloud-based product suite including web, mobile, indoor maps, AI bots, FIDS, and business intelligence. Subscription model for ongoing access to cloud-hosted solutions.
2. Professional Services: Strategic consultation, UX/UI design, implementation, and deployment services.
3. Managed Services: Ongoing maintenance, administration, hosting, and support post-launch with continuous improvement.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

AirportDigital provides a cloud-based digital marketing and passenger experience platform for airports and airlines. Its product portfolio spans website development, indoor mapping and positioning, mobile apps and wearables, real-time business intelligence surveys, AI-powered bots, social media displays, and a cloud-based Flight Information Display System (FIDS). These products are sold alongside professional services for consultation, design, deployment, integration, and ongoing managed services.

Product overview

AirportDigital provides a cloud-based digital marketing and passenger experience platform for airports and airlines. The product portfolio includes seven core products: Website Development (responsive web framework with multilingual support and GDS integrations), Indoor Maps + Positioning (multi-level indoor navigation with beacon integration), Mobile Apps + Wearables (custom mobile experiences across devices), Business Intelligence (real-time in-venue survey system), AI/BOTS (AI-powered customer service automation), Social Media Displays (terminal content management), and Cloud FIDS (flight information display system). These products are complemented by six professional services including Strategic Consultation, Impeccable Design, Fast Deployment, Seamless Integration, Ongoing Maintenance, and Continuous Improvement. All solutions are built on a cloud-based architecture with device-agnostic technologies supporting web, mobile, signage, televisions, and interactive kiosks.

Differentiator

Problem solved

Functional benefit

Products and services

• Website Development Feature-rich, state-of-the-art web framework for airports and airlines with multilingual and multi-device support, integrating with flight data providers such as Sabre, Amadeus, and SITA. Designed to deliver intuitive, real-time information to passengers across browsers and devices.
• Indoor Maps + Positioning Multi-level indoor mapping solution with turn-by-turn navigation, beacon integration, and indoor positioning available on web, iOS, and Android. Helps passengers locate gates, services, and amenities within airport terminals.
• Mobile Apps + Wearables Custom mobile app framework optimized for tablets, smartphones, and smartwatches, with UX/UI design, monetization features, and loyalty capabilities for airport and airline passenger engagement.
• Business Intelligence Real-time in-venue survey system with analytics dashboard that captures and analyzes passenger feedback across the customer journey, covering check-in, security, VIP lounges, food, and restrooms.
• AI/BOTS AI-powered bot solution that uses natural conversational language to scale customer service, handle flight cancellations and re-accommodations, and drive ancillary revenue across Facebook Messenger, Slack, SMS, web, and mobile app channels.
• Social Media Displays Social media wall displays showing curated, manually-approved social content across airport terminals, with remotely-managed branding and customization.
• Cloud FIDS 100% cloud-based Flight Information Display System that delivers up-to-date flight information to screens at airports, hotels, shuttles, bus stops, and office buildings, with multi-user administrative dashboard and per-screen customization.
• Strategic Consultation and Implementation Services Professional services including strategic consultation, UX/UI design, fast deployment using pre-tested frameworks, seamless integration with existing platforms, ongoing maintenance and administration, and continuous improvement based on analytics and market trends. Sold alongside the company's cloud software products.

Quantifiable outcome

• Reduced call center costs related to flight alerts and cancellations through automated AI messaging
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature7 records

Scale indicators3 records

Recent moves1 record

Expansion highlights4 records

Broad incumbents

• SITA: Dominant global airport IT and communications provider, offering FIDS, passenger processing, mobile, and digital signage for airports and airlines. AirportDigital competes head-to-head with SITA on the cloud FIDS and digital passenger experience layer.
• Minsait (Indra): Indra's Minsait division provides airport operations, passenger experience, and digital transformation solutions globally. Direct overlap with AirportDigital on airport digital channels, FIDS-like displays, and analytics.
• Amadeus Airport IT: Amadeus's dedicated airport IT division (formerly UFIS Airport Solutions) provides passenger processing, biometrics, and airport operations software. Directly comparable to AirportDigital's airport digital experience portfolio.
• Travelport: Global travel technology platform serving airlines, agencies, and travel suppliers. Competes in adjacent airline digital experience and merchandising tooling that overlaps with AirportDigital's web/mobile and AI products.
• Sabre: Global GDS and travel technology platform with airline and airport-facing solutions. While broader than AirportDigital, Sabre is a named integration partner and competes for the same airline digital and passenger experience budgets.
• Collins Aerospace (ARINC): Major aviation solutions provider (incorporating the former ARINC airport IT business), offering FIDS, passenger processing, and airline operations platforms. Overlaps with AirportDigital across FIDS, mobile, and airport digital channels.

Others

• OAG: Aviation data and analytics provider supplying flight schedules, status, and reference data that power FIDS and passenger experience systems. An ecosystem enabler comparable to the data layer behind AirportDigital's Cloud FIDS product.

Direct peers

• AirIT: Specialist US vendor of airport information technology including FIDS, baggage management, and common-use platforms. AirIT is one of the closest direct comparables in the cloud FIDS and airport digital experience niche.

Emerging players

• RateGain: Travel and hospitality technology company offering rate intelligence, distribution, and AI-driven guest engagement. A cloud-native travel-tech peer with overlapping AI/conversational capabilities targeting airlines and travel suppliers.
• Lemax: Travel technology platform focused on tour operators, OTAs, and travel sellers with a cloud booking and management suite. Comparable as a smaller, cloud-native travel-tech vendor; overlaps thematically rather than by customer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/airportdigital

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AirportDigital