What Johansen & Anderson does

Johansen & Anderson Inc is a privately held HVAC services contractor founded in 1946 in Joliet, Illinois, and currently owned by Rick Cronholm, who acquired the business from the founding Johansen and Anderson families in 2007. The company installs, repairs, and maintains heating, air conditioning, ventilation, water heating, indoor air quality, and commercial refrigeration systems for residential, commercial, and industrial customers throughout Will and Grundy Counties and adjacent Illinois municipalities. Its workforce of 11-50 includes NATE-certified technicians that the company ranks within the top 5% in Illinois, supported by 24/7 emergency service availability and a direct-to-consumer service delivery model using company-employed technicians and owned vehicles.

The company derives revenue primarily from professional services across four streams: HVAC installation (central AC, ductless, heat pumps, furnaces, boilers, geothermal, radiant heating), repair and maintenance, commercial HVAC and refrigeration (walk-in coolers, freezers, ice machines, server room cooling), and water heater services. A secondary recurring revenue stream comes from the Comfort Club subscription program, which offers Gold and Platinum annual memberships with tune-ups, priority emergency response, and repair discounts. Pricing is quote-based and not publicly disclosed; financing is available for new system installations, and the company promotes York manufacturer rebates up to $1,040 and utility rebates up to $2,225 on qualifying equipment.

Johansen & Anderson holds York Dealer of the Year awards for 2021 and 2022 and maintains York Certified Comfort Expert status, BBB accreditation, and Angi Approved listing. Go-to-market is multi-channel: Google Maps, Facebook, content marketing via blog, email newsletter, customer referrals, and direct phone/website scheduling. The company has no subsidiaries, no funding rounds, no acquisitions, and no public market involvement, operating as an independent owner-operated regional services business.

Name

Johansen & Anderson

Legal name

Johansen & Anderson Inc

Website

https://jnaonline.com

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

11–50 employees

Short description

Johansen & Anderson Inc is a privately held HVAC services contractor in Joliet, Illinois, founded in 1946, providing installation, repair, and maintenance of heating, air conditioning, ventilation, water heating, and commercial refrigeration systems to residential, commercial, and industrial customers across Will and Grundy Counties.

Ownership category

akta.pro rank

Product category

Heating, Ventilation, and Air Conditioning (HVAC) Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113), Home and Garden Equipment Repair and Maintenance (811411), Appliance Repair and Maintenance (811412)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

HVAC Installation, Service & Repair (IMAIABAA)

akta.pro secondary industries

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Heat Pump Repair & Maintenance (HSAOAHAD), Furnace Repair & Maintenance (HSAOAHAE), Thermostat Repair, Calibration & Controls Service (HSAOAHAI), HVAC System Cleaning & Coil Service (Indoor Units) (HSAOAHAK), Water Heater Safety, Code Compliance & Permit Inspection Support (HSAOACAI), Ice Machine Installation, Cleaning & Repair (HSAOAJAH), Cold Room Panels, Doors & Seals Repair (HSAOAJAK), Emergency Water Heater Repair & No-Hot-Water Service (HSAOAMAE)

Keywords

• HVAC services
• Heating installation
• Air conditioning repair
• Commercial refrigeration
• Indoor air quality

Headquarters

HQ city

Joliet

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. HVAC Installation Services: New installation of heating and air conditioning systems including central AC, ductless systems, heat pumps, furnaces, boilers, and geothermal systems.
2. HVAC Repair and Maintenance: 24/7 repair services and routine maintenance for all HVAC systems and brands.
3. Commercial Services: Commercial HVAC installation, repair, and refrigeration services for businesses including walk-in coolers, freezers, ice machines, and server room cooling.
4. Water Heater Services: Installation, repair, and maintenance of tank and tankless water heaters.
5. Comfort Club Membership: Annual membership program with Gold and Platinum tiers offering tune-ups, priority response, and discounts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Johansen & Anderson sells, installs, services, and maintains residential and commercial heating, cooling, refrigeration, indoor air quality, and water heater systems for customers in Will and Grundy Counties, Illinois. The company supplements its on-demand repair and installation services with a Comfort Club preventive maintenance membership and around-the-clock emergency support delivered by NATE-certified technicians.

Product overview

Johansen & Anderson Inc is a residential and commercial HVAC service company offering a comprehensive range of heating, air conditioning, indoor air quality, water heater, and commercial refrigeration services. The company operates as a service-centric business rather than a product manufacturer, providing installation, repair, and maintenance across multiple product categories including central ACs, ductless systems, heat pumps, boilers, furnaces, radiant heating, geothermal, thermostats (including smart/Wi-Fi), zone control systems, air filtration/purification, humidifiers/dehumidifiers, and commercial refrigeration equipment. Their service portfolio includes core service lines (Air Conditioning, Heating, Indoor Air Quality, Commercial HVAC, Commercial Refrigeration, Water Heaters) supplemented by maintenance programs (Comfort Club for residential, Commercial Maintenance Program for businesses).

Differentiator

Problem solved

Functional benefit

Products and services

• Residential HVAC Services Heating, cooling, indoor air quality, and water heater installation, repair, and maintenance services for homeowners in Will and Grundy Counties, Illinois. Delivered by NATE-certified technicians with 24/7 emergency availability and manufacturer-backed equipment.
• Commercial HVAC Services Heating, cooling, and air quality system installation, repair, and maintenance for commercial facilities such as offices, retail, and light industrial buildings in the Joliet area. Geared toward minimizing operational downtime and meeting commercial building codes.
• Commercial Refrigeration Services Installation, servicing, and repair of commercial refrigeration equipment for businesses such as restaurants and retail grocers, including refrigerant handling and emergency response to protect inventory.
• Comfort Club Maintenance Membership Recurring membership program offering scheduled preventive maintenance for HVAC equipment, intended to extend system life and reduce unplanned breakdowns for enrolled residential customers.

Quantifiable outcome

• NATE-certified technicians ranked in top 5% in the state
• +1 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• YorkcoreChannel Partner/ Reseller/ DistributorYork is a major HVAC equipment manufacturer. Johansen & Anderson Inc is a York dealer, holding York Dealer of the Year awards in 2021 and 2022, and maintains York Certified Comfort Expert status. The partnership provides access to York rebates for customers (up to $1,040 in combined York and J&A rebates).
• AngiminorGTM or Marketing PartnerAngi (formerly Angie's List) is a home services marketplace. Johansen & Anderson Inc maintains a presence on the Angi platform for customer discovery and lead generation.
• Better Business BureauminorOthersBBB accreditation provides third-party verification of ethical business practices and customer satisfaction standards.
• Nicor GasminorGTM or Marketing PartnerUtility company offering energy rebates to customers who upgrade to high-efficiency heating equipment. J&A promotes Nicor rebates to help customers save on new installations ($200-$500+ for qualifying equipment).

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• One Hour Heating & Air Conditioning: National franchise network providing residential HVAC installation, repair, and maintenance with branded service guarantees. Comparable to J&A as a residential-focused HVAC services provider but with vastly greater scale, marketing reach, and standardized operating systems.
• ARS/Rescue Rooter (American Residential Services): National residential HVAC, plumbing, and electrical services platform operating across multiple states. Comparable as a scaled HVAC services competitor with broader marketing reach and standardized pricing than J&A.
• Trane Dealers (Trane Technologies): Trane operates an authorized dealer network that installs and services Trane HVAC equipment. Comparable to J&A's York affiliation; dealers compete on service quality, technical certification, and customer experience in defined territories.
• ServiceMaster Restore: National franchise network providing HVAC-related restoration, repair, and maintenance services. Comparable as a scaled HVAC services competitor with broader geographic reach and brand recognition than J&A.
• Rheem Dealers (Rheem Manufacturing): Rheem's dealer network provides HVAC installation and service across the U.S. Comparable as a manufacturer-affiliated regional HVAC contractor competing for residential and commercial installation revenue.
• Carrier Dealers (Carrier Corporation): Carrier is a major HVAC equipment manufacturer with an extensive independent dealer network. Comparable to J&A's relationship with York - dealers compete on service quality in regional markets while selling Carrier-branded equipment.
• American Standard Dealers: American Standard Heating & Air Conditioning operates a dealer network providing residential HVAC equipment and service. Comparable to J&A as a regional dealer selling and servicing premium HVAC brands.

Direct peers

• All Seasons Heating & Cooling: Regional HVAC service provider with similar residential and commercial installation, repair, and maintenance offerings. Comparable in operational scale (small-to-mid contractor), service mix, and local market focus.
• Four Seasons Heating & Air Conditioning: Mid-sized regional HVAC contractor offering residential and light commercial heating, cooling, and indoor air quality services. Comparable to J&A in business model, customer base, and service portfolio.
• ABC Plumbing, Heating, Cooling & Electric: Chicagoland-based HVAC, plumbing, and electrical service company serving residential and commercial customers. Directly comparable to J&A in geographic proximity (Chicago southwest suburbs), service mix, and small-business operational profile.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/JohansenAndersonHVAC
• LinkedInlinkedin.com/company/johansen-anderson-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Johansen & Anderson