Mahalo Coffee Roasters
Mahalo Coffee Roasters is a Knoxville, Tennessee-based specialty third-wave coffee roaster operating two retail cafes, a D2C e-commerce and subscription platform, a wholesale program, and authorized La Marzocco/Simonelli equipment sales and service.
- Company typePrivate
- Founded2019
- HeadquartersKnoxville, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingHardware or Manufacturing
What Mahalo Coffee Roasters does
Mahalo Coffee Roasters is a specialty third-wave coffee roaster headquartered in Knoxville, Tennessee, founded in 2019 by NASCAR driver Trevor Bayne. The company sources green coffee through direct trade partnerships with producers in Costa Rica (Coffee Nace S.A. Micromill, Navarro Ceciliano family), Ethiopia (Bette Buna), Peru (Lima Coffees, Women Coffee Project, 110 women-led families), and Guatemala (ADINTHEC Cooperative, 400+ farmers), and roasts in a light-to-medium style intended to preserve origin characteristics. Its retail footprint comprises two Knoxville cafes (Powell/Halls at 1317 East Emory Rd and Downtown Union Ave at 513 Union Ave). Ownership transitioned in 2023 to Dale Harold, owner of Ham 'N Goodys.
The product portfolio spans single origin coffees across multiple processing methods (Natural, Washed, Honey) and origins, signature blends led by the Dawn Patrol espresso blend (Paubrasil Natural Brazil + Kayon Mountain Natural Ethiopia), home and office coffee subscriptions, zero-waste instant brew pods, branded merchandise, and authorized resale of La Marzocco and Simonelli espresso machines with certified installation and maintenance services. Pricing is unit-based for retail ($16-$25 per 12oz/2lb bag) and subscription-based for recurring home and office delivery ($18-$36/month). Free shipping is offered on orders over $50.
Revenue is generated through five streams: retail coffee sales (one-time), home and office subscriptions (recurring), wholesale coffee supply (transaction-based), espresso equipment resale (hardware), and installation/maintenance services (professional services), plus merchandise. The go-to-market is hybrid: product-led D2C via the e-commerce site and cafes, plus channel/field-based wholesale and office outreach in the greater Knoxville region. Marketing relies on organic social (Facebook, Instagram), email newsletter capture, and origin storytelling on the company website.
Mahalo Coffee Roasters firmographics
Firmographics- Name
- Mahalo Coffee Roasters
- Legal name
- Mahalo Coffee Roasters
- Website
- https://mahalocoffeeroasters.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mahalo Coffee Roasters is a Knoxville, Tennessee-based specialty third-wave coffee roaster operating two retail cafes, a D2C e-commerce and subscription platform, a wholesale program, and authorized La Marzocco/Simonelli equipment sales and service.
- Ownership category
- akta.pro rank
Mahalo Coffee Roasters industry classification
Industry- Product category
- Specialty Coffee Roastery
- NAICS
- Coffee and Tea Manufacturing (311920), Other Specialty Food Retailers (44529)
- SIC
- Beverages (2080)
- akta.pro primary industry
- Coffee Roasters with Cafe (Roastery Cafes) (THAFADAE)
- akta.pro secondary industries
- Coffee (Roasted, Ground, Whole Bean) (CRADAHAG), Specialty Coffee Shops (Single-Origin, Third-Wave) (THAFADAA), Espresso Bars & Coffee Bars (THAFADAD), Specialty Coffee & Tea Retail (Beans, Leaves, Accessories) (CRAHAGAI), Coffee & Tea Service Supplies Wholesale (AFAIALAH), Coffee, Espresso & Tea Appliances Retail (CRACADAC)
Keywords
Where Mahalo Coffee Roasters is headquartered
LocationHeadquarters
- HQ city
- Knoxville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Mahalo Coffee Roasters business model
Business model- GTM type
- B2B and B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Retail Coffee Sales: Direct-to-consumer coffee sales through e-commerce platform and two cafe locations. Products include single origin coffees, signature blends, and seasonal offerings. Sells in 12oz, 2lb, and 5lb sizes.
- Coffee Subscriptions: Recurring subscription revenue from home coffee subscriptions (Roaster's Choice Blend, Single Origin, Dawn Patrol Espresso Blend) and office coffee subscriptions delivered on scheduled basis.
- Wholesale Coffee: B2B wholesale coffee supply to cafes and businesses, including coffee beans, equipment, and barista training services.
- Espresso Equipment Sales: Resale of La Marzocco and Simonelli espresso machines to cafes and businesses, including certified installation and maintenance services.
- Equipment Installation & Maintenance: Certified technicians provide preventative maintenance, installations, de-scaling, and repairs for espresso/filter machines and grinders. Includes free diagnostic checks.
- Merchandise: Branded merchandise including apparel such as Mahalo Globe Tee.
- Instant Brew Pods: Zero-waste instant coffee pods sold in 10-count packs, featuring Night Surf coffee for home instant brewers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Single Origin Coffees |
| Unit Pricing | Pay-as-you-go | Signature Blends |
| Subscription | Monthly | Home Subscriptions |
| Subscription | Monthly | Office Coffee Subscription |
| Unit Pricing | Pay-as-you-go | Merchandise |
| Unit Pricing | Pay-as-you-go | Instant Brew Pods |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels4 records
Mahalo Coffee Roasters product offering
Product offeringCore offering
Mahalo Coffee Roasters roasts and sells specialty third-wave coffee (single origins and signature blends) via two retail cafes in Knoxville, TN, a direct-to-consumer e-commerce platform, and a B2B wholesale program. The company also resells La Marzocco and Simonelli espresso machines with certified installation and maintenance services, offers home and office coffee subscriptions, and provides barista training for cafe partners.
Product overview
Mahalo Coffee Roasters is a specialty coffee company operating as a direct-to-consumer e-commerce platform supplemented by two physical cafe locations in Knoxville, Tennessee. The core product portfolio consists of single origin coffees sourced primarily from Costa Rica, Brazil, Colombia, Ethiopia, Guatemala, and Peru, offered in various processing methods (Natural, Washed, Honey) and roast profiles. The company also produces signature blended coffees including the flagship Dawn Patrol espresso blend, plus seasonal and single origin offerings. The business model extends beyond simple coffee sales to include subscription services (home and office), merchandise (apparel), equipment sales (espresso machines via La Marzocco and Simonelli partnerships), and technical services (installation, maintenance, barista training). Founded in 2019 by NASCAR driver Trevor Bayne and transitioned to new ownership under Dale Harold in 2023, the company positions itself as a third-wave coffee shop emphasizing light to medium roasting, direct trade relationships with farmers, and community education.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Supporting over 500+ farmers through direct trade relationships across Costa Rica, Ethiopia, Peru (110 women farmers), and Guatemala (400+ member cooperative)
Companies that use Mahalo Coffee Roasters
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Mahalo Coffee Roasters technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Mahalo Coffee Roasters partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and secondary.
- La MarzoccocoreMahalo is a proud authorized reseller of La Marzocco espresso machines. Their technicians are certified and trained to perform installations in cafes. La Marzocco machines are positioned as high-quality equipment matching Mahalo's specialty-level positioning.
- SimonellicoreMahalo is a proud authorized reseller of Simonelli espresso machines. Their technicians are certified and trained to perform installations in cafes. Simonelli equipment complements the La Marzocco offerings for cafe equipment needs.
- Coffee Nace S.A. Micromill (Navarro Ceciliano Family)coreDirect partnership with Costa Rican coffee producer operated by the Navarro Ceciliano family. The micromill brings over 100 years of history in coffee production. Mahalo sources multiple Costa Rica coffees including Honey, Washed, and Natural process varieties from Tarrazú region.
- Bette BunasecondaryFamily-run Ethiopian coffee company founded in 2020 by Dawit and Hester. Bette Buna operates farms across Guji, Yirgacheffe, Sidama, and Bench Maji regions. Mahalo sources single-origin Ethiopia Natural from their 220-hectare farm in Megadu, Guji.
- Lima Coffees (Women Coffee Project)secondaryPartnership with Lima Coffees' Women Coffee project bringing together 110 coffee-growing families led by women. Mahalo sources Peru Washed coffee from Cajamarca region, with premium prices paid directly to women farmers to empower and motivate coffee-growing communities.
- ADINTHEC CooperativesecondaryGuatemalan cooperative with over 400 farmers focused on sustainable coffee production. The co-op reinvests profits into farm renovations in the Huehuetenango region to increase coffee quality and production capacity.
- Cafe ImportssecondaryCoffee importer providing green coffee sourcing. Cafe Imports supplies multiple origin coffees including Colombia Regional Select program and Guatemala Waykan offerings with regional traceability.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Mahalo Coffee Roasters competitors and assessment
Company assessmentDirect peers
- Clive Coffee: Specialty coffee equipment retailer (espresso machines, grinders) with strong D2C presence — directly comparable to Mahalo's equipment resale vertical and complementary to its roasting business.
- Counter Culture Coffee: Third-wave specialty coffee roaster with direct trade sourcing, D2C e-commerce, wholesale program, and barista training/education focus. Most analogous business model to Mahalo at a larger scale.
- Verve Coffee Roasters: Specialty roaster combining cafes, D2C e-commerce, and wholesale with strong brand identity and direct trade farmer relationships — closely mirrors Mahalo's hybrid retail/wholesale model.
- Intelligentsia Coffee: Pioneer in direct trade specialty coffee with cafes, wholesale accounts, and barista education programs. Comparable third-wave philosophy and B2B wholesale distribution strategy.
- Stumptown Coffee Roasters: Direct trade specialty roaster operating cafes, D2C subscriptions, and wholesale programs with similar farmer storytelling and third-wave positioning, though at significantly larger scale.
- Blue Bottle Coffee: Specialty roaster with national cafe footprint, D2C subscriptions, and wholesale; comparable product-led growth motion and third-wave positioning, but at much greater scale and capital base.
- La Colombe Coffee Roasters: Specialty roaster with national cafe footprint, D2C subscriptions, wholesale distribution, and draft latte RTD beverages — comparable diversification across multiple revenue streams.
- Heart Coffee Roasters: Small specialty roaster with cafes, D2C, and direct trade sourcing. Most comparable in scale to Mahalo with similar light-roast, origin-focused philosophy and limited geographic footprint.
- Onyx Coffee Lab: Award-winning specialty roaster with competition-calibrated quality, D2C, wholesale, and limited cafe presence. Similar positioning around origin transparency and premium pricing.
Others
- Café Imports: Green coffee importer that supplies Mahalo. Functions as an upstream partner/enabler rather than competitor; included because it represents the wholesale supply ecosystem Mahalo operates within and could expand into.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Mahalo Coffee Roasters social profiles
Digital presenceMahalo Coffee Roasters financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mahalo Coffee Roasters leadership team
Management profileNumber of profiles
Profiles1 record
Mahalo Coffee Roasters funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mahalo Coffee Roasters M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mahalo Coffee Roasters
What does Mahalo Coffee Roasters do?
Mahalo Coffee Roasters roasts and sells specialty third-wave coffee (single origins and signature blends) via two retail cafes in Knoxville, TN, a direct-to-consumer e-commerce platform, and a B2B wholesale program. The company also resells La Marzocco and Simonelli espresso machines with certified installation and maintenance services, offers home and office coffee subscriptions, and provides barista training for cafe partners.
Is Mahalo Coffee Roasters a public or private company?
Mahalo Coffee Roasters is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mahalo Coffee Roasters founded?
Mahalo Coffee Roasters was founded in 2019. It employs 11 to 50 people.
Where is Mahalo Coffee Roasters based?
Mahalo Coffee Roasters is headquartered in Knoxville, United States, in the North America region.
How does Mahalo Coffee Roasters make money?
Seven revenue lines are on record. Retail Coffee Sales are the primary driver. The others are coffee Subscriptions, wholesale Coffee, espresso Equipment Sales, equipment Installation & Maintenance, merchandise and instant Brew Pods.
Who are Mahalo Coffee Roasters's main competitors?
Direct peers on record are Clive Coffee, Counter Culture Coffee, Verve Coffee Roasters, Intelligentsia Coffee, Stumptown Coffee Roasters, Blue Bottle Coffee, La Colombe Coffee Roasters, Heart Coffee Roasters and Onyx Coffee Lab. Café Imports is listed as an others.
Does Mahalo Coffee Roasters have an API?
No public API is recorded for Mahalo Coffee Roasters.
What industry is Mahalo Coffee Roasters in?
Mahalo Coffee Roasters's product category is Specialty Coffee Roastery. Its primary akta.pro industry code is THAFADAE, Coffee Roasters with Cafe (Roastery Cafes), with a secondary code of CRADAHAG, Coffee (Roasted, Ground, Whole Bean). Its NAICS code is 311920 and its SIC code is 2080.