PrimaCare

What PrimaCare does

PrimaCare Community Family Health Team is a publicly funded, multi-disciplinary primary care organization operating in Ontario, Canada, serving the County of Brant and surrounding communities of Brantford, Brant, and Norfolk. Founded in 2006, the organization is structured as a Family Health Team (FHT) under Ontario's provincial healthcare framework, coordinating nine Family Physicians alongside nurse practitioners, registered nurses, mental health workers, registered dietitians, clinical pharmacists, a chiropodist, a respiratory therapist, and administrative staff across clinic locations in Paris (Cowan Community Health Hub), St. George, and Ayr, with an Executive Director (Tina Gabriel) and a Board of Directors chaired by Jane Van Alphen.

PrimaCare delivers a broad portfolio of team-based primary care services including chronic disease management under Ontario's Quality Innovation and Improvement Program, mental health services (Social Work, Child and Youth Counselling, Psychiatry), dietitian consultations, chiropody, respiratory services (spirometry), INR/blood monitoring, lactation consulting, a menopause clinic, after-hours care, and community blood pressure screening. Technology infrastructure comprises online appointment booking via Ocean/CognisantMD and Electronic Health Records integrated with Ontario Health's provincial system. The organization is a core partner in the Brantford Brant Norfolk Ontario Health Team (BBN OHT), launched in 2023, and co-operates the Primary Care Access Clinic with Grand River Community Health Centre and Norfolk Family Health Team to serve unattached residents in the region.

The business model is built on Ontario Health public funding: services are covered by OHIP for eligible Ontario residents, with no direct patient fees for rostered care, supplemented by BBN OHT program funding for initiatives such as the Primary Care Access Clinic and the BBN OHT Health Navigator App (launched October 2023). Patient acquisition occurs through physician referrals, self-referral for specific community programs, the Primary Care Access Clinic for unattached residents, and the provincial Health Care Connect program. Governance is community-based through a volunteer Board of Directors, with no parent company, no disclosed funding rounds, and no private equity involvement.

Name

PrimaCare

Legal name

PrimaCare Community Family Health Team

Website

https://pccfht.ca

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

PrimaCare Community Family Health Team is an Ontario publicly funded Family Health Team providing multi-disciplinary primary care — including family medicine, mental health, dietitians, chiropody, and chronic disease management — to rostered patients and unattached residents across Brant County, Brantford, and Norfolk.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Health Care and Social Assistance (62), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Independent Primary Care Practices (HLAFAGAA)

Keywords

• Primary healthcare services
• Family health team
• Chronic disease management
• Mental health services
• Community health programs

Headquarters

HQ city

Paris

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Ontario Health (OHIP) Public Healthcare Funding: PrimaCare is a publicly funded Family Health Team operating under Ontario's healthcare system. Services are covered through the Ontario Health Insurance Plan (OHIP) for registered patients. The organization participates in the Quality Innovation and Improvement Program for chronic disease management.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

PrimaCare Community Family Health Team is a multi-disciplinary primary healthcare organization providing team-based family medicine, chronic disease management, mental health services, dietary counseling, pharmacy services, chiropody, respiratory therapy, lactation consulting, and after-hours care. It operates publicly funded clinics across the County of Brant in Ontario, supported by nine family physicians, nurse practitioners, registered nurses, and allied health professionals under one organizational umbrella.

Product overview

PrimaCare Community Family Health Team is a healthcare organization providing primary and collaborative health care services through a multi-disciplinary team of Physicians, Nurse Practitioners, Registered Nurses, Mental Health Workers, Dietitians, Pharmacists, a Chiropodist, and other health professionals. The organization operates various clinical service programs including After Hours Clinic, RN Evening Clinic, Blood Pressure Clinic, RN Foot Clinic, Chiropody, Dietitian Services, Mental Health Services (Social Work, Psychiatry, Child and Youth Counselling), INR Clinic, Pharmacist Services, Nurse Practitioner Menopause Clinic, Respiratory Services, and Lactation Consultant Services. The organization also participates in collaborative initiatives including the Primary Care Access Clinic and Health Care Connect program to improve healthcare access across the Brantford, Brant, and Norfolk communities.

Differentiator

Problem solved

Functional benefit

Products and services

• After Hours Clinic
• RN Evening Clinic
• Blood Pressure Clinic
• RN Foot Clinic
• Chiropody Services
• Dietitian Services
• Mental Health Services
• International Normalized Ratio (INR) Clinic
• Pharmacist Services
• Nurse Practitioner Menopause Clinic
• Respiratory Services
• Lactation Consultant Services
• Primary Care Access Clinic

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• Brantford Brant Norfolk Ontario Health Team (BBN OHT)coreStrategic or Co-development PartnerPrimaCare is part of the BBN OHT, a collaborative healthcare network launched in 2023. The OHT coordinates healthcare delivery across the region and funds initiatives like the Primary Care Access Clinic. PrimaCare participates in regional health initiatives and uses the BBN OHT Health Navigator app for patient referrals.
• Grand River Community Health CentrecoreStrategic or Co-development PartnerCollaborative partner in the BBN Primary Care Access Clinic initiative. Grand River CHC operates the clinic at 363 Colborne Street, Brantford, providing non-urgent care for residents without family doctors in the region.
• Norfolk Family Health TeamcoreStrategic or Co-development PartnerCollaborative partner in the BBN Primary Care Access Clinic initiative. Norfolk FHT operates the clinic at 185 Robinson Street, Simcoe, expanding access to primary care for Norfolk County residents.
• SOAR Community ServicesminorOthersPrimaCare refers patients to SOAR Community Services for addictions and mental health support services in the community.
• Ontario HealthcoreOthersProvincial healthcare authority that funds and coordinates Ontario's healthcare system. PrimaCare shares health information with Ontario Health to update provincial Electronic Health Records (EHR) and facilitate coordinated care.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• TELUS Health (MyCare): A large Canadian healthcare services arm of TELUS providing virtual and in-person primary care, electronic medical records, and patient navigation. Comparable to PrimaCare in primary care and care navigation, but at national scale and with private capital.
• WELL Health Technologies: A Canadian multi-disciplinary primary care and digital health operator running a national network of clinics. Operates at much larger scale than PrimaCare but addresses the same primary care delivery category across Canada.

Direct peers

• Hamilton Family Health Team: One of the larger Ontario Family Health Teams, operating the same multi-disciplinary primary care model with physicians, NPs, mental health, and allied health providers. Comparable model in a nearby urban Ontario market.
• Centretown Community Health Centre: A community-governed CHC in Ottawa delivering primary care, mental health, and chronic disease management through an interdisciplinary team. Closely mirrors PrimaCare's structure and Ontario public-funding model.
• Guelph Family Health Team: An Ontario Family Health Team providing team-based primary care with multiple clinic sites across Guelph. Operates the same FHT funding and governance model as PrimaCare, with a comparable multi-disciplinary service mix.
• Thames Valley Family Health Team: A multi-site Ontario Family Health Team in the London/Middlesex region. Operates the same interdisciplinary primary care model (physicians, NPs, mental health, dietitians) and is funded through the same Ontario Health framework.
• South Riverdale Community Health Centre: A Community Health Centre in Toronto providing team-based primary care to a rostered population, with physicians, NPs, social workers, and dietitians. Operates a similar publicly funded, multi-disciplinary model to PrimaCare, though in an urban inner-city setting.
• Barrie Family Health Team: An Ontario Family Health Team serving Barrie and surrounding area with team-based primary care, including physicians, NPs, and allied health professionals. Comparable scale and FHT model, though in a more urbanized catchment.
• Norfolk Family Health Team: A Family Health Team operating in Norfolk County, Ontario, with the same multi-disciplinary model (physicians, NPs, allied health). Listed as a co-managing partner of PrimaCare's Primary Care Access Clinic, serving an immediately adjacent catchment.
• Grand River Community Health Centre: A Community Health Centre in Brantford, Ontario, providing team-based primary care to residents without family doctors. Listed as a co-managing partner of PrimaCare's Primary Care Access Clinic, operating in the same Brantford/Brant region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pccfht
• LinkedInlinkedin.com/company/evergreen-care-wales-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PrimaCare