McLaughlin Ford

What McLaughlin Ford does

Crossroads Ford of Sumter is a franchised Ford automobile dealership located at 950 North Main Street, Sumter, South Carolina. It operates as a single-store retail outlet within the Crossroads Automotive Group, which is celebrating 30 years of operation. The dealership sells the full Ford lineup including F-Series trucks (F-150, Super Duty, Ranger, Maverick), SUVs (Explorer, Expedition, Bronco, Bronco Sport), performance vehicles (Mustang, Mustang Mach-E), and commercial vans (Transit, E-Transit), alongside certified pre-owned and used vehicles.

The underlying technology is the standard Ford dealer inventory and management platform, with no proprietary technical components disclosed. The business supports online inventory browsing, online finance applications, an Edmunds-integrated trade-in appraisal tool, and service scheduling through its website, while in-person sales, service, and parts operations occur at the physical dealership. Factory-trained technicians service vehicles using genuine OEM parts, and the dealership offers Ford Pickup & Delivery as a convenience service.

The revenue model combines three streams: one-time vehicle sales (new and pre-owned hardware sales), recurring service and parts revenue (professional services), and finance and insurance products facilitating financing arrangements and extended service contracts (transaction fees). The go-to-market is direct-to-consumer via a physical showroom and the dealership website, with primary customers being individual local consumers and a secondary segment of small and medium-sized businesses purchasing commercial vans and fleet vehicles. Pricing is quote-based and not publicly disclosed, with incentive programs targeting military, first responders, college graduates, and farmers.

Name

McLaughlin Ford

Legal name

Crossroads Ford of Sumter

Website

https://mclaughlinford.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Crossroads Ford of Sumter is a franchised Ford dealership in Sumter, South Carolina, selling new and pre-owned Ford vehicles, commercial vans, and providing service, parts, and financing to local consumers and businesses across a multi-county catchment area.

Ownership category

akta.pro rank

Headquarters

HQ city

Sumter

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Vehicle Sales: One-time sales of new and pre-owned Ford vehicles, including cars, trucks, SUVs, and commercial vans. Revenue generated from the sale of automobiles at the dealership.
2. Service and Parts: Revenue from vehicle maintenance, repairs, and genuine OEM parts sales. Factory-trained technicians provide service using genuine Ford parts.
3. Finance and Insurance Products: Financing arrangements and extended service contracts facilitated through the finance department for vehicle purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

McLaughlin Ford is a franchised Ford dealership selling new Ford vehicles (F-150, Super Duty, Ranger, Maverick, Explorer, Expedition, Bronco, Bronco Sport, Mustang, Mustang Mach-E, Transit, E-Transit), Ford Certified Pre-Owned and pre-owned vehicles, plus factory-trained service and parts using genuine OEM parts. The dealership also offers vehicle financing, trade-in appraisal, Ford Pickup & Delivery, and the proprietary '3 On Us' program.

Product overview

Crossroads Ford of Sumter is a Ford car dealership offering a comprehensive automotive retail experience. The core offerings include a full new Ford vehicle lineup (F-Series trucks, SUVs, Mustang, commercial Transit/E-Transit vans) and certified pre-owned vehicles. Supporting services include vehicle service and parts (using genuine OEM parts), Ford Pickup & Delivery service, and vehicle financing. The dealership also operates unique programs including the '3 On Us Program' and recognition programs for military, first responders, college grads, and farmers. The product portfolio centers on vehicle sales supported by service and financial services.

Differentiator

Problem solved

Functional benefit

Products and services

• New Ford Vehicles Full lineup of new Ford vehicles for sale including trucks (F-150, Super Duty, Ranger, Maverick), SUVs (Explorer, Expedition, Bronco, Bronco Sport), performance cars (Mustang, Mustang Mach-E), and commercial vans (Transit, E-Transit). Targeted at individual consumers and local businesses in the Sumter, SC area.
• Certified Pre-Owned Vehicles Ford Certified Pre-Owned (CPO) vehicles featuring a 172-point inspection, CARFAX Vehicle History report, and comprehensive and powertrain limited warranties. Includes Ford Blue Advantage lineup with low-mileage, rigorously inspected vehicles under five years old with exclusive warranties.
• Pre-Owned Vehicles Used cars, trucks, and SUVs including Ford models and vehicles from other top brands, all thoroughly inspected for quality and reliability. Includes vehicles under $15K and various price ranges.
• Vehicle Service & Parts Factory-trained technicians providing vehicle maintenance and repairs using genuine OEM parts. Services include tire replacement, oil changes, and general maintenance.
• Vehicle Financing Finance department offering competitive rates tailored to customer needs, with flexible financing options and long-term value. Online finance application available.
• Ford Pickup & Delivery Service program where Ford picks up vehicles from customers for service and returns them, providing added convenience for vehicle owners.
• Trade-In Appraisal Online tool allowing customers to value their current vehicle trade-in through Edmunds integration.
• 3 On Us Program Exclusive dealership program offering three benefits for customers purchasing vehicles.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Crossroads Automotive GroupcoreOthersParent company of Crossroads Ford of Sumter. Crossroads Automotive Group celebrates 30 years of operation, owning multiple automotive dealerships in the region.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• CarMax: Largest US used vehicle retailer with both physical stores and online sales. Directly comparable to the dealership's pre-owned vehicle operations and competes for the same local used vehicle demand in the Sumter region.
• McLaughlin Ford: Regional Ford dealership and the peer explicitly referenced in the provided company data. Comparable as another Ford franchise dealer operating in a similar Southeast US market with the same manufacturer relationship and product lineup.

Broad incumbents

• Group 1 Automotive: Publicly traded multi-brand US and UK auto retailer with 200+ dealerships. Operates the same franchised dealer model with new vehicle sales, used vehicles, service, and finance income streams comparable to Crossroads Ford of Sumter.
• Lithia Motors: One of the largest US auto dealer groups with hundreds of rooftops across multiple OEMs. Comparable franchised dealer business model with the same sales, service, and F&I revenue mix the Sumter dealership operates.
• AutoNation: Largest publicly traded automotive retailer in the US with over 200 dealerships across multiple brands. Comparable as a fellow franchised auto retail operator with sales, service, parts, and F&I revenue streams, though at vastly greater scale.
• Sonic Automotive: Publicly traded franchised auto dealer group with dealerships across multiple brands. Same franchised new vehicle, used, and service business model; includes EchoPark used vehicle stores that compete directly with the dealership's pre-owned operations.
• Penske Automotive Group: Global automotive retailer with US franchised dealerships alongside premium and commercial truck operations. Comparable new vehicle sales, service, and parts business model applied at scale.
• Asbury Automotive Group: Publicly traded franchised dealer group operating dealerships across multiple brands. Directly comparable business model combining new vehicle sales, certified pre-owned, service, and F&I revenue.

Emerging players

• Carvana: Online used vehicle retailer with a fully digital purchase and delivery model. Competes for the same retail used vehicle customers in the region without a physical dealership, representing a structurally different but adjacent business model.
• Vroom: Online vehicle retailer that has re-focused on used vehicles and e-commerce fulfillment. Adjacent to the dealership's pre-owned offerings and competes for online-buyer segments in the broader Southeast US market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mclaughlin-ford

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about McLaughlin Ford