What New Tech does

New Tech (株式会社ニューテック) is a privately held Japanese communication infrastructure construction and network construction specialist founded in May 1999 and headquartered in Nagoya. The company designs, installs, and maintains business phone systems, LAN and network/server infrastructure, security cameras, multi-function printers, and VPN/cloud environments for general corporations, communication equipment dealers, retail stores, real estate firms, staffing agencies, and manufacturers across Western Japan. Operations are organized into six internal divisions covering business phones, networks and servers, security cameras, MFPs, repair, and a security/server unit, supported by five physical offices in Nagoya (HQ, owned building since 2014), Kanazawa (via the wholly-owned subsidiary New Tech Hokuriku), Osaka, Hiroshima, and Fukuoka.

The company's product portfolio combines third-party hardware resale with a set of proprietary assets developed in-house, including the NT300Server (commercialized 2011), NewTechACS SIP reception system, NewCloud hybrid PBX, New CTI for kintone, the IePhone cloud PBX (2018), and the AI-powered Voice LINE phone transcription and summarization service. Voice LINE applies cloud AI for real-time speech-to-text and AI summarization of call content, distributes summaries to LINE, Slack, Microsoft Teams, and Chatwork, and supports industry-specific terminology fine-tuning.

New Tech generates revenue through five streams: hardware sales (business phones, servers, security cameras, MFPs, network equipment), construction and installation services, network security services, repair services (PC, Mac, smartphone, data recovery via the スマホドック24 sub-brand), and recurring maintenance contracts. Distribution is sales-led through an in-house 営業チーム (sales promotion team) and 施巧チーム (implementation team) covering Chubu, Hokuriku, Kansai, Chugoku, and Kyushu; no cold or door-to-door sales. The company holds a General Construction Business License from Aichi Prefecture, a Telecommunications Business Notification (C-29-01950), a Secondhand Goods Dealer Permit, and Privacy Mark certification (19000902). It is wholly founder-owned (Representative Director Minamiguchi Toyonobu) with no disclosed external investors.

Name

New Tech

Legal name

株式会社ニューテック

Website

https://new-tech.ne.jp

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

New Tech is a Japanese communication infrastructure and network construction company, founded 1999 in Nagoya, that designs, installs, and maintains business phone, network, server, and security camera systems for general corporations, dealers, and retailers across Western Japan, with proprietary hardware (NT300Server) and AI-powered call software (Voice LINE).

Ownership category

akta.pro rank

Product category

Communication Infrastructure Services

NAICS

Other Communications Equipment Manufacturing (33429), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Telephone Interconnect Systems (7385), Communications Equipment, Nec (3669)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)

Keywords

• Communication infrastructure services
• Network construction services
• Business phone systems
• Cloud PBX solutions
• Security camera installation

Headquarters

HQ city

Nagoya

HQ country

Japan

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Equipment Sales: Sale of business phones, servers, security cameras, multi-function printers, and network equipment
2. Construction and Installation Services: Design and construction services for business phone systems, network/server infrastructure, security cameras, and LAN wiring
3. Network Security Services: Security software installation, UTM setup, and network security construction
4. Repair Services: PC, Mac, smartphone repair, and data recovery services through smartphone dock 24
5. Maintenance and Support: Ongoing maintenance services for communication equipment

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

New Tech provides communication infrastructure construction services for businesses, including business phone system installation, LAN wiring, network/server construction (VPN, UTM), and security camera installation, alongside repair services. The company also develops and sells proprietary products such as AI-powered phone transcription (Voice LINE), cloud PBX (Ie-Phone/NewCloud), SIP reception systems (NewTechACS), the NT300Server, and New CTI for kintone, serving corporate clients across Japan as a one-stop solution provider.

Product overview

株式会社ニューテックは、通信インフラ工事・ネットワーク構築のワンストップソリューションカンパニーとして、1999年設立の通信機器施工会社。主要製品はVoice LINE（AI搭載電話対応サービス）、NewTechACS（SIP型受付システム）、ニュークラoud（クラウドPBX）、New CTI for kintone（CTIシステム）、家フォン（クラウドPBX）、NT300Server（自社開発サーバー）の6製品。サービスはビジネスフォン構築、複合機事業、ネットワーク・サーバー構築、防犯カメラ設置、リペア（修理）の5領域で、6つの事业部体制で運営。全国に名古屋本社、大阪・広島・福岡の各営業所と北陸子관을配置し、西日本エリア中心に 사업을展開。

Differentiator

Problem solved

Functional benefit

Brands

• NT300 Server: Proprietary server product developed and sold by the company since 2011
• 家フォン
• New CTI for kintone
• ニューテックACS
• Voice LINE
• 安視ん君
• スマホドック24

Products and services

• Voice LINE

Quantifiable outcome

• Voice LINE reduces call documentation time by 80%
• +3 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability6 records

Feature5 records

Scale indicators4 records

Recent moves16 records

Expansion highlights6 records

Broad incumbents

• KDDI Corporation: One of Japan's largest telecom carriers providing fixed-line voice, broadband and cloud PBX services to enterprises — represents the strategic incumbent against which New Tech positions its on-premise and hybrid offerings.
• SCSK Corporation: Major Japanese IT services company (Sumitomo Corporation group) offering system integration, network construction and managed services — broader portfolio than New Tech but overlapping in telecom infrastructure delivery.
• NTT Communications: NTT group's enterprise telecom arm offering cloud voice, network and managed connectivity — listed by New Tech as a partner brand but also a strategic competitor for the same enterprise customers.

Direct peers

• Otsuka Corporation: Major Japanese SMB-focused IT and network services provider selling hardware, network equipment and multi-function devices with installation and ongoing support — closely mirrors New Tech's one-stop SMB service model.
• Fuji Soft: Diversified Japanese IT services and telecom construction company with system integration and maintenance offerings overlapping New Tech's business phone and network construction segments.
• SAXA Holdings: Japanese business phone system manufacturer and integrator explicitly listed by New Tech as a partner brand; competes directly in the on-premise and hybrid PBX installation market New Tech serves.
• Net One Systems: Japanese enterprise network integrator specializing in LAN/WAN, VPN and network security construction — comparable to New Tech's network/server construction service line.
• NESIC (NEC Networks & System Integration): Japan's largest dedicated telecom infrastructure construction and network integration company, offering design, build and maintenance of business phone, LAN and security systems — directly comparable to New Tech's core construction business but at vastly larger scale and national reach.
• NAKAYO: Japanese business telephone and communications equipment manufacturer listed as a New Tech partner brand; competes for the same business phone installation and maintenance contracts.

Emerging players

• PKSHA Technology: Tokyo-based AI company specializing in natural language processing and voice/speech products; comparable as a Japanese-language voice-AI competitor for the Voice LINE use case.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Tech