IT-SERVICE.NETWORK
IT-SERVICE.NETWORK is a Germany-based private network platform connecting small and medium-sized businesses with 510+ local IT service providers across Germany, delivering IT support, IT security, IT infrastructure, and cloud solutions through partner-led managed services.
- Company typePrivate
- Founded-
- HeadquartersSchloß Holte-stukenbrock, Germany
- Headcount51–100
- GTM typeB2B
- OfferingServices
What IT-SERVICE.NETWORK does
IT-SERVICE.NETWORK is a Germany-based private company headquartered in Schloß Holte-Stukenbrock, North Rhine-Westphalia, that operates a national IT services network connecting small and medium-sized businesses (SMBs) with more than 510 independent local IT service providers across Germany. The platform serves SMB customers who lack dedicated internal IT departments and addresses four functional pillars: IT-Support (desktop and server management, software development, ERP, document management, websites, commercial software implementation, business process digitization, printer management), IT-Sicherheit (antivirus, firewall, backup, patch management, security checks, penetration testing, GDPR/DSGVO support), IT-Infrastruktur (hardware/software procurement, infrastructure analysis, server virtualization, workplace rental, telephone systems, video surveillance, mobile device management), and Cloud-Lösungen (email archiving, cloud backup, cloud workspaces, cloud servers, cloud firewall). Coverage spans major German cities including Berlin, Hamburg, Munich, Cologne, Stuttgart, Nuremberg, Hannover, and Bremen.
The company's core technology is a web platform that combines an IT configurator (allowing prospects to self-define service packages) with a provider locator and lead-capture form, supported by content assets including the IT-Lexikon encyclopedia and the ITinsider customer magazine. The platform does not employ proprietary AI/ML models and offers no public API or SDK; service delivery is performed by independent partner companies rather than by IT-SERVICE.NETWORK employees. The platform appears to be structurally affiliated with SYNAXON, which serves as the onboarding channel for new IT service provider partners, though no formal parent-subsidiary ownership is documented.
IT-SERVICE.NETWORK monetizes via a managed-services-style network model in which partner IT service providers pay to participate in the network and gain marketing support and local visibility, while SMB end-customers access IT services through the platform and receive individualized quotes. The business model emphasizes contract flexibility ('no complicated long-term contracts,' 'fair pricing') and a horizontal segmentation approach targeting all SMB verticals. Pricing is not publicly disclosed and is set per-engagement by the local partner. Marketing is content-led: website configurator and locator at the top of the funnel, IT-Lexikon and ITinsider magazine for educational engagement, and Facebook, LinkedIn, YouTube, and Instagram for organic reach. Customer testimonials cited publicly come from management consulting, electrical construction, and auto-service SMBs, consistent with the horizontal SMB focus.
IT-SERVICE.NETWORK firmographics
Firmographics- Name
- IT-SERVICE.NETWORK
- Legal name
- IT-SERVICE.NETWORK
- Website
- https://it-service.network
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- IT-SERVICE.NETWORK is a Germany-based private network platform connecting small and medium-sized businesses with 510+ local IT service providers across Germany, delivering IT support, IT security, IT infrastructure, and cloud solutions through partner-led managed services.
- Ownership category
- akta.pro rank
IT-SERVICE.NETWORK industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Network Architecture & Design Services (BPAEAEAA), Infrastructure, Networking & Systems Administration Training (BPAEANAJ)
Keywords
Where IT-SERVICE.NETWORK is headquartered
LocationHeadquarters
- HQ city
- Schloß Holte-stukenbrock
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
IT-SERVICE.NETWORK business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Network/Platform Services: IT-SERVICE.NETWORK operates as a network of IT service providers, connecting end-business customers with partner IT companies. Revenue is generated through the network partnerships where service providers pay to be part of the network, while end customers access IT services through the platform.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
IT-SERVICE.NETWORK product offering
Product offeringCore offering
IT-SERVICE.NETWORK operates a Germany-wide network platform that connects small and medium-sized businesses with more than 510 vetted local IT service providers. Its core offering is delivered through four service pillars—IT-Support, IT-Sicherheit (IT Security), IT-Infrastruktur, and Cloud-Lösungen—covering managed IT support, security management, infrastructure provisioning, and cloud services for SMBs that lack internal IT departments.
Product overview
IT-SERVICE.NETWORK is a network of over 510 IT service providers across Germany offering comprehensive IT services through four main service categories: IT-Support (covering desktop/server management, software development, ERP, document management, websites, commercial software, and business digitization), IT-Sicherheit (IT Security with antivirus, firewall, backup, patch management, security checks, and penetration testing), IT-Infrastruktur (hardware/software procurement, infrastructure analysis, server virtualization, workplace rental, telephone systems, video surveillance, and mobile device management), and Cloud-Lösungen (email archiving, cloud backup, cloud workspaces, cloud servers, and cloud firewall). The network connects businesses with local IT service providers and publishes the ITinsider magazine for customer education.
Differentiator
Problem solved
Functional benefit
Products and services
- IT-Support
Quantifiable outcome
- 46% of small and medium-sized companies have been targets of cyberattacks (DsiN-Praxisreport 2020)
Companies that use IT-SERVICE.NETWORK
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles1 record
IT-SERVICE.NETWORK technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
IT-SERVICE.NETWORK partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SYNAXONcoreSYNAXON is mentioned as the parent/network operator enabling IT service providers to list on the IT-SERVICE.NETWORK platform. IT providers can become partners through SYNAXON to gain marketing support and increase local visibility.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
IT-SERVICE.NETWORK competitors and assessment
Company assessmentRegional players
- msg systems: msg is a German IT consulting and software house with deep presence in insurance, public sector, and banking. Comparable as a German-headquartered IT services group, though more vertically specialized than the horizontal SMB focus of IT-SERVICE.NETWORK.
- Datev eG: Datev is a German cooperative IT service provider for tax advisors, auditors, and SMBs. Comparable as a Germany-only, cooperative/network model serving SMB IT needs with software and services, similar in target customer orientation.
Emerging players
- Avanade: Avanade is a joint venture between Accenture and Microsoft focused on cloud and managed services. Comparable as a channel-led services network delivering IT infrastructure and cloud solutions through partner-enabled delivery models.
Broad incumbents
- Capgemini Germany: Capgemini is a global IT services firm with German operations covering cloud, infrastructure, and managed services. Comparable as a broad incumbent offering overlapping IT support and infrastructure capabilities, though at enterprise scale.
- Computacenter: Computacenter is a leading European IT infrastructure and managed services provider with strong presence in Germany. Comparable as a broad incumbent offering the same IT support, security, and infrastructure services that IT-SERVICE.NETWORK delivers through its partner network.
- Accenture Germany: Accenture operates large-scale IT services and managed services practices in Germany. Comparable as a broad incumbent with overlapping capabilities in cloud, security, and infrastructure, though serving enterprise rather than SMB.
- CANCOM: CANCOM is a major German provider of IT infrastructure, cloud, and managed services for SMB and enterprise. Comparable in category breadth and German market focus, though at significantly larger scale than IT-SERVICE.NETWORK's partner-network model.
- Allgeier SE: Allgeier is a German IT services group covering managed services, software, and staffing. Comparable as a broad incumbent offering overlapping IT services to German SMB and mid-market customers through a multi-entity structure.
- Bechtle AG: Bechtle is one of Germany's largest IT service and trading companies, offering managed services, cloud, security, and infrastructure across SMB and enterprise. Comparable as a broad incumbent in the same German IT services categories IT-SERVICE.NETWORK covers through partners.
Direct peers
- SYNAXON: SYNAXON is a German IT services group that appears to operate or organize the IT-SERVICE.NETWORK platform. It is the closest comparable as the likely parent or network operator enabling partner recruitment and marketing support for the network.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
IT-SERVICE.NETWORK social profiles
Digital presenceIT-SERVICE.NETWORK financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT-SERVICE.NETWORK leadership team
Management profileNumber of profiles
IT-SERVICE.NETWORK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT-SERVICE.NETWORK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT-SERVICE.NETWORK
What does IT-SERVICE.NETWORK do?
IT-SERVICE.NETWORK operates a Germany-wide network platform that connects small and medium-sized businesses with more than 510 vetted local IT service providers. Its core offering is delivered through four service pillars—IT-Support, IT-Sicherheit (IT Security), IT-Infrastruktur, and Cloud-Lösungen—covering managed IT support, security management, infrastructure provisioning, and cloud services for SMBs that lack internal IT departments.
Is IT-SERVICE.NETWORK a public or private company?
IT-SERVICE.NETWORK is a private company. It is classified as corporate owned and is currently operating.
When was IT-SERVICE.NETWORK founded?
IT-SERVICE.NETWORK was founded in -1. It employs 51 to 100 people.
Where is IT-SERVICE.NETWORK based?
IT-SERVICE.NETWORK is headquartered in Schloß Holte-stukenbrock, Germany, in the Europe region.
How does IT-SERVICE.NETWORK make money?
One revenue line is on record: network/Platform Services.
Who are IT-SERVICE.NETWORK's main competitors?
Regional players on record are msg systems and Datev eG. Avanade is listed as an emerging player. Broad incumbents are Capgemini Germany, Computacenter, Accenture Germany, CANCOM, Allgeier SE and Bechtle AG. SYNAXON is listed as a direct peer.
Does IT-SERVICE.NETWORK have an API?
No public API is recorded for IT-SERVICE.NETWORK.
What industry is IT-SERVICE.NETWORK in?
IT-SERVICE.NETWORK's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAEAA, Network Architecture & Design Services. Its NAICS code is 54151 and its SIC code is 7373.