What drugstore.com does

drugstore.com is a US-based online retailer, founded in 1997 and headquartered in Bellevue, that sells health, beauty, vision, and pharmacy products directly to consumers. The company is publicly traded on NASDAQ under the ticker DSCM and operates with a headcount in the 501-1,000 range. Its core offering spans over-the-counter medications, personal care, beauty, vitamins, household items, contact lenses, and prescription pharmacy fulfillment — combining retail and pharmacy services in a digital storefront accessible via web and mobile app.

The business model is direct-to-consumer transaction-based retail, augmented by recurring prescription revenue and a loyalty/rewards program that drives repeat purchase frequency. Distribution is omnichannel: e-commerce website, mobile applications on iOS and Android, and same-day delivery / curbside pickup options. Pricing is promotional-led, with percentage discounts, BOGO offers, and coupon clipping through the rewards program rather than disclosed list pricing. Geographic scope is single-country (United States), and the company pursues ecosystem expansion via partnerships in health services, financial services, and co-marketing arrangements with major CPG brands.

Customer segmentation is horizontal, targeting individual consumers and families managing multi-member health and wellness needs. No enterprise/B2B channel, named logos, or contract-level customer data are disclosed in the source material, limiting visibility into customer concentration. Core technology is not explicitly described in the input, and there are no disclosed proprietary AI/ML components; the technical footprint appears to be a standard e-commerce and pharmacy-management platform with API exposure for promotions.

Name

drugstore.com

Legal name

Walgreen Co.

Website

https://drugstore.com

Company type

Public

Founded year

1901

Operating status

Operating

Headcount range

501–1,000 employees

Short description

drugstore.com is a US-based online retailer, founded in 1997 and headquartered in Bellevue, that sells health, beauty, vision, and pharmacy products directly to individual consumers and families via its e-commerce website and mobile apps.

Ownership category

akta.pro rank

Product category

Online Pharmacy and Health & Beauty Retail

NAICS

Pharmacies and Drug Retailers (456110), Health and Personal Care Retailers (456)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Retail-Misc General Merchandise Stores (5399)

akta.pro primary industry

Health, Wellness & Pharmacy Online Retailers (CRAFADAG)

akta.pro secondary industry

Variety Stores with Pharmacy / Health & Beauty Focus (CRAGAJAL)

Keywords

• Online pharmacy
• Health and beauty
• Prescription fulfillment
• Over-the-counter medications
• Contact lens retail

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Prescription Pharmacy: Walgreens generates significant revenue from prescription medications through its pharmacy services including refill, transfer, home delivery, and specialty pharmacy.
2. Retail Products: Sales of over-the-counter medications, health products, beauty, personal care, grocery, household items, and Walgreens brand products through physical stores and online.
3. Health Services: Revenue from vaccination services, COVID-19/Flu testing, telehealth/online doctor visits, weight management programs, and clinical trials.
4. Photo Products: Photo printing services including prints, enlargements, photo books, canvas prints, calendars, cards, and passport photos.
5. Financial Services: myWalgreens Credit Card, Scarlet Bank Account, and Western Union money services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Drugstore.com is an online retailer of health, beauty, vision, and pharmacy products sold directly to individual consumers via the drugstore.com / Walgreens.com e-commerce platform and the Walgreens mobile app. The catalog spans prescription fulfillment, vaccinations and health services, over-the-counter medications, beauty, personal care, vitamins, household essentials, baby products, contact lenses, photo printing, and Walgreens-brand private-label merchandise.

Product overview

Walgreens operates as a unified retail pharmacy and health services platform offering integrated pharmacy prescription services, health consultations and treatments, general merchandise shopping across multiple categories, and photo printing services. The core pharmacy platform connects to prescription management, health services (vaccinations, testing, virtual care), retail shopping, and the myWalgreens loyalty program. The photo platform operates as a separate branded service at photo.walgreens.com providing prints, books, and personalized photo products.

Differentiator

Problem solved

Functional benefit

Brands

• myWalgreens: Loyalty and rewards program offering personalized deals and cash rewards
• Walgreens Brand

Products and services

• Prescription Management Service Online prescription fulfillment services including refills, transfers, auto refills, drug information lookup, and mail-service pharmacy for individual consumers managing ongoing medications.
• Health Services Health services including vaccinations, COVID-19 and flu testing and treatment, online doctor visits, weight management programs, and clinical trials for individual consumers seeking care beyond prescription dispensing.
• Photo Printing Service Online photo printing and customization service offering prints, photo books, cards, calendars, posters, canvas prints, and passport photos for individual consumers.
• Health, Beauty, and Household Retail Shop General retail shopping covering beauty, personal care, groceries, vitamins, medicines, household essentials, baby products, and contact lenses for individual consumers purchasing everyday health and personal care items.
• Contact Lens Ordering Online contact lens ordering, reordering, and related products including lens solutions, drops, cases, and eye health supplements for individual consumers with vision correction needs.
• Financial Services Consumer financial products including myWalgreens Credit Card, Scarlet Bank Account, reloadable debit cards, and Western Union money transfer services for individual consumers.
• myWalgreens Loyalty Program Loyalty program offering Walgreens Cash Rewards, personalized deals, and member-only discounts to individual consumers shopping online or in store.
• Walgreens Brand Private Label Private-label product line of health, beauty, and household products offered under the Walgreens brand for individual consumers seeking value-priced everyday items.

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor.

• Western UnionminorOthersWalgreens offers Western Union money transfer services within their financial services portfolio, allowing customers to send and receive money internationally.
• CologuardminorStrategic or Co-development PartnerWalgreens partners with Cologuard for at-home colon cancer screening kits, offering customers convenient access to screening tests through their healthcare services.
• P&G (Procter & Gamble)minorGTM or Marketing PartnerWalgreens runs promotional campaigns with P&G products, including offers like $15 in rewards on $45+ select P&G products, demonstrating a co-marketing relationship.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Walgreens: Walgreens is a national pharmacy and health retail chain that acquired drugstore.com. It overlaps directly in pharmacy, OTC, beauty, and personal care retail and operates the digital storefront that has absorbed drugstore.com's traffic.
• Walmart Pharmacy: Walmart offers an online pharmacy and broad health/beauty/personal care assortment at value price points, directly comparable to drugstore.com's positioning as a one-stop online health and wellness retailer.
• CVS Health: CVS is a leading U.S. pharmacy and health retailer with a large online pharmacy and front-store offering spanning beauty, personal care, and OTC products — directly comparable to drugstore.com's assortment.
• Rite Aid: Rite Aid is a national drugstore chain offering pharmacy, wellness, beauty, and personal care online and in-store, comparable to drugstore.com's category mix with a smaller footprint.
• Target (CVS-operated pharmacies): Target runs a sizable online pharmacy, beauty, and personal care business with same-day pickup, competing with drugstore.com on convenience and assortment breadth.
• Costco Pharmacy: Costco operates a pharmacy plus health/wellness/beauty retail offering both in-club and online, comparable to drugstore.com in product breadth and value positioning.

Emerging players

• HealthWarehouse.com: HealthWarehouse.com is a pure-play online pharmacy retailer offering prescription and OTC products direct-to-consumer, comparable to drugstore.com's original pure-play online pharmacy model.
• GoodRx: GoodRx is a digital health platform focused on prescription pricing and telehealth with adjacent OTC and beauty offerings, increasingly competing in the same online health/wellness purchase journey.

Direct peers

• Amazon Pharmacy: Amazon Pharmacy is a pure-play online prescription and OTC retailer that competes head-to-head with drugstore.com in mail-order pharmacy and consumer health e-commerce, leveraging Amazon's logistics scale.

Others

• 1-800-PetMeds (now PetMeds): PetMeds is a publicly traded online specialist retailer in pet health. While not directly in human pharmacy, it is comparable as a long-running pure-play internet retailer that built a defensible online niche in a regulated health-adjacent category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/drugstoredotcom
• YouTubeyoutube.com/user/Walgreens
• Facebookfacebook.com/Walgreens
• LinkedInlinkedin.com/company/walgreens
• Instagraminstagram.com/walgreens

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about drugstore.com