Burnaby Solutions

What Burnaby Solutions does

Burnaby Solutions Pte Ltd is a Singapore-licensed travel agency (Travel Agent License TA02066) founded in 2010 that operates as a Professional Housing Bureau serving MICE (Meetings, Incentives, Conferences, Exhibitions) event organizers across the Asia Pacific region. The company sources, negotiates, and contracts directly with hotel partners on behalf of event organizers, providing event-dedicated online hotel reservation sites, travel management for hosted buyers, speakers, and VIPs (flights, local transportation, hotel reservations), and ancillary MICE experiences including custom business collaboration programs in Singapore and a Trade Show Success Program co-developed with Bright Forever Consultants. Its technology stack centers on a proprietary platform with extranet capability that supports direct hotel contracting and per-event dedicated booking sites, coupled with human account teams assigned to each event appointment. Revenue mechanics are primarily professional services: housing bureau fees on MICE events (enterprise client base including Singapore Fintech Festival, ITB Asia, SEMICON Southeast Asia, Medical Fair Asia, and similar marquee events) plus a consumer-priced Trade Show Success Program at S$198 + 7% GST per person with tailored enterprise variants. The firm maintains a Singapore headquarters at Yishun Industrial Street and registered offices in Nonthaburi, Thailand and Beijing, China, supporting its regional go-to-market through direct enterprise sales rather than self-serve channels. Notable recognitions include APAC CIO Outlook's Top Travel and Hospitality Solutions Provider 2022 and a 2025 Singapore MICE Awards Supplier of The Year finalist nomination.

Name

Burnaby Solutions

Legal name

Burnaby Solutions Pte Ltd

Website

https://burnaby-solutions.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Burnaby Solutions is a Singapore-licensed travel agency and Professional Housing Bureau that sources and contracts hotel accommodations and manages travel logistics for MICE event organizers across the Asia Pacific region. It serves enterprise event clients plus individuals and SMEs through its Trade Show Success Program.

Ownership category

akta.pro rank

Product category

MICE Travel Services

NAICS

Tour Operators (561520)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

MICE/Events-Focused Retail Travel Agencies (THAKABAN)

akta.pro secondary industries

MICE Travel Technology & Program Management (Apps, Communications, Tracking) (THAHADAN), MICE/Group Air & Meetings Travel Management (Corporate Groups) (THAKACAH)

Keywords

• MICE travel services
• Housing bureau services
• Hotel reservation management
• Event accommodation booking
• Corporate event travel management

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Hotel Booking/Housing Bureau Services: Professional housing bureau services for MICE events, sourcing, negotiating and contracting hotel rates directly with hotel partners. Services include event-appointed housing bureau solutions and hotel reservation services for conferences and exhibitions.
2. Travel Management Services: Additional travel services including flight booking, local airport transportation, and hotel reservation management for Event Hosted Buyers, Speakers and VIPs.
3. Trade Show Success Program: Educational program offering trade show participation training with online learning academy access, 5-step system, and evaluation sessions. Offered at S$198.00 + 7% GST per person for individuals, with customized programs for organizations.
4. MICE Experiences: Custom developed programs and experiences supporting knowledge exchange and business collaboration for individuals, startups, SMEs, agencies and corporations looking to leverage Singapore's business environment.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels2 records

Core offering

Burnaby Solutions operates as a licensed Professional Housing Bureau for MICE event organizers in the Asia Pacific region. The company sources, negotiates, and contracts hotel rates directly with hotel partners, providing each event with a dedicated online hotel booking site and a single communications channel for accommodation needs. It also delivers travel management services covering flights, airport transportation, and hotel reservations for hosted buyers, speakers, and VIPs, alongside custom MICE Experiences and the Trade Show Success Program.

Product overview

Burnaby Solutions operates as a licensed travel agency and Professional Housing Bureau providing travel and hospitality services for Meetings, Incentives, Conferences, and Exhibitions (MICE). The product portfolio centers on three core offerings: Hotel Booking Solution for event-dedicated hotel reservation management with direct hotel partner contracting, Travel Management Solution for comprehensive travel services including flights and transportation for event stakeholders, and MICE Experiences for custom-developed business collaboration programs. The company also offers a Trade Show Success Program in partnership with Bright Forever Consultants, which includes an Online Learning Academy Access, a 5 Step System, and One Hour Evaluation sessions to help companies maximize their trade show participation ROI. All services are supported by the company's technology platform with dedicated teams for each event appointment, primarily serving the Singapore and Asia Pacific region.

Differentiator

Problem solved

Functional benefit

Brands

• Trade Show Success Program: Educational program developed in partnership with Mr. Maarten Van Den Bos of Bright Forever Consultants to help companies create impact and measurable returns at trade shows through a 5-step system, online learning academy, and evaluation sessions

Products and services

• Hotel Booking Solution Event Appointed Housing Bureau / Hotel Reservation Service for MICE event organizers; provides a dedicated online hotel booking site per event, with direct sourcing, negotiation, and contracting of hotel rates and dedicated support teams for each event appointment.
• Travel Management Solution Comprehensive travel service management for Event Hosted Buyers, Speakers, and VIPs, including flight booking, local airport transportation, and hotel reservation management, delivered via the company's technology platform with dedicated event teams.
• MICE Experiences Custom-developed programs and experiences supporting knowledge exchange and business collaboration for individuals, startups, SMEs, agencies, and corporations, featuring specially organized tours, sandbox visits, and networking sessions with entrepreneurs in Singapore's business environment.
• Trade Show Success Program Comprehensive training program developed in partnership with Bright Forever Consultants to help companies create impact and measurable returns at trade shows. Includes online learning academy access, a 5-step system, and one-hour evaluation sessions with scorecard and report deliverables. Priced at S$198.00 + 7% GST per person for individuals, with customized programs available for startups, SMEs, agencies, and corporations.

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Bright Forever Consultants (Mr. Maarten Van Den Bos)coreStrategic or Co-development PartnerStrategic partnership for the Trade Show Success Program. Mr. Maarten Van Den Bos serves as the trade show expert leading the program. The program includes online learning academy access, a 5-step system for trade show success, and evaluation sessions with scorecards and reports.

Scale indicators3 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• ConferenceDirect: Global housing bureau and meeting planning services company that sources and negotiates hotel accommodations and conference services for events. Closely comparable to Burnaby's Professional Housing Bureau offering.
• Onyx CenterSource: Provider of group housing and commission-recovery services for hotels, travel agencies, and meeting organizers. Operates a similar housing bureau model to Burnaby for MICE events.
• BCD Meetings & Events: Global meetings and events management division of BCD Travel, offering strategic meetings management, event housing, and travel services for corporate clients. A scaled direct competitor to Burnaby in MICE housing and travel management.
• Wyndham Jade: Housing bureau and event travel services provider serving corporate, association, and tradeshow clients with hotel sourcing and attendee management. Directly comparable to Burnaby's hotel booking solution for event organizers.
• ATPI Griffinstone: APAC-headquartered travel management and MICE services provider (part of ATPI), offering event housing and corporate travel solutions. Direct regional peer to Burnaby in the Singapore/APAC MICE travel market.
• HelmsBriscoe: The world's largest independent housing bureau, providing hotel sourcing, contracting, and reservation management for MICE events globally. Direct competitor to Burnaby in the appointed housing bureau model serving corporate and association event organizers.

Others

• Singapore Tourism Board: Regulator that issues the Travel Agent License (Burnaby holds TA02066) and actively promotes Singapore as a MICE destination. Not a competitor but a structural counterparty whose policies directly shape Burnaby's operating environment.

Broad incumbents

• Maritz Global Events: Large-scale event management and housing services provider for corporate and association clients. A broader incumbent that overlaps with Burnaby on event housing but spans full event production.
• American Express Meetings & Events: Global meetings and events division of Amex GBT providing strategic meetings management, event housing, and registration services. Competes with Burnaby for enterprise MICE mandates.
• CWT Meetings & Events: Meetings and events arm of CWT, offering global meetings management alongside broader corporate travel. Overlaps with Burnaby on event housing and travel management but operates at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Burnaby Solutions