Onyx CenterSource
Onyx CenterSource is a Dallas-based B2B payments platform that processes and reconciles travel agency commissions between 150,000+ hotels and 200,000+ travel agencies worldwide. It sells a portfolio of commission, tax, billing, and analytics products primarily through enterprise subscription contracts with hospitality and travel clients.
- Company typePrivate
- Founded1994
- HeadquartersDallas, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Onyx CenterSource does
Onyx CenterSource is a Dallas-headquartered B2B payments and commission processing platform purpose-built for the global hospitality and travel industry. Founded in 1994, the company operates a multi-currency transaction platform that connects 150,000+ hotel properties with 200,000+ travel agencies and claims roughly 70% market share in travel agency commission processing. Its portfolio spans the full commission lifecycle: CommPay automates outbound hotel commission payments; SurePay consolidates inbound commission receipts for agencies; GroupPay extends the model to meetings and events commissions; RecoverPro chases unpaid commissions; OnyxInsights provides business intelligence and benchmarking; PayRoute handles B2B affiliate payments; IntraBill manages inter-property billing within hotel groups; and Tax Services and Tax Compliant Invoicing automate multi-jurisdiction tax compliance across 30+ countries.
The underlying technology is a multi-currency B2B payments platform with deep integrations into Property Management Systems (PMS) and global distribution systems, anchored by Core-tier integration partnerships with Amadeus, Oracle, Sabre, and Booking.com. Pricing is quote-based, subscription-style with annual billing cadence; revenue is earned primarily through transaction fees on processed commission flows plus recurring subscription access to the platform and OnyxInsights. Distribution combines a dedicated enterprise field sales team for large hotel chains and TMCs, inside sales for mid-market accounts, self-serve web onboarding, and channel-led demand from GDS and OTA partners.
Go-to-market is sales-led with a partnership overlay across major GDS, PMS, and OTA ecosystems. The company is privately held with 101-250 employees and regional offices in Norway (Tønsberg), Spain (Seville), the Philippines (Manila), and Mexico (Mexico City). It received an $86.1M financing from Prospect Capital Corporation in October 2014 and has made three disclosed acquisitions (Worldwide Payment Systems and Net Trans in October 2014; eCommission Solutions in May 2017). Product-page localizations across eight languages (EN, ES, FR, DE, IT, JA, PT, ZH) underscore its global commercial footprint.
Onyx CenterSource firmographics
Firmographics- Name
- Onyx CenterSource
- Legal name
- Onyx CenterSource
- Website
- https://onyxcentersource.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Onyx CenterSource is a Dallas-based B2B payments platform that processes and reconciles travel agency commissions between 150,000+ hotels and 200,000+ travel agencies worldwide. It sells a portfolio of commission, tax, billing, and analytics products primarily through enterprise subscription contracts with hospitality and travel clients.
- Ownership category
- akta.pro rank
Onyx CenterSource industry classification
Industry- Product category
- Hospitality B2B Payments
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- B2B Travel Credit, Invoice & Settlement Solutions (THALAHAD)
- akta.pro secondary industries
- Payment Reconciliation, ERP/AP Integration & Data Enrichment (Level 2/3, eReceipts) (THACAJAE), Group Travel Payments & Billing (Central Billing, Virtual Cards) (THACAFAK)
Keywords
Where Onyx CenterSource is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Onyx CenterSource business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Commission-based Payment Processing: Primary revenue stream from processing travel agency commission payments from hotels. The company connects hospitality professionals worldwide to facilitate faster, secure, and accurate commission transactions.
- Subscription Services: Recurring subscription fees for access to the Onyx CenterSource platform and OnyxInsights business intelligence tools.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Custom Pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Onyx CenterSource product offering
Product offeringCore offering
Onyx CenterSource operates a B2B payments and commission processing platform for the hospitality industry, connecting 150,000+ hotels with 200,000+ travel agencies globally. The company processes multi-currency commission payments, automates reconciliation, recovers unpaid commissions, and provides business intelligence through its OnyxInsights platform. Its portfolio spans hotel commission issuance (CommPay), travel agency commission receipt (SurePay), group/event commissions (GroupPay), commission recovery (RecoverPro), internal hotel billing (IntraBill), and B2B affiliate payments (PayRoute).
Product overview
Onyx CenterSource offers a comprehensive B2B payments platform designed for the hospitality and travel industry. The platform consists of a portfolio of integrated products addressing the complete commission management lifecycle. The core offering includes CommPay for hotel commission processing, GroupPay for group/event commissions, SurePay for travel agency commission receipts, and RecoverPro for commission chasing and recovery. Supporting products include PayRoute for B2B affiliate payments, IntraBill for internal hotel billing, and OnyxInsights for business intelligence. Add-on modules for Tax Services and Tax Compliant Invoicing extend CommPay and RecoverPro respectively. The platform processes payments between over 150,000 hotel properties and 200,000 travel agencies worldwide, enabling multi-currency transactions and integration with hotel property management systems.
Differentiator
Problem solved
Functional benefit
Brands
- CommPay: Travel commission processing solution for hotels that automates hotel commission payments with centralized platform for workflows, multi-currency payments, and real-time payment status visibility.
- GroupPay
- SurePay
- RecoverPro
- Tax Compliant Invoicing
- Tax Services
- PayRoute
- IntraBill
- OnyxInsights
Products and services
- CommPay Automated hotel commission payment solution that centralizes and streamlines the entire payment lifecycle from calculation to distribution, ensuring travel partners receive accurate, timely multi-currency payments. Built for hotels that need to issue commissions to travel agencies.
- GroupPay Automated platform for hotels and venues to manage group and event commissions, providing real-time reconciliation, payment tracking, and transparency for both hotels and agencies. Positioned as the industry's first automated group/event commission solution.
- SurePay Travel commission payments solution that consolidates commission payments from hotels worldwide into a single streamlined process for travel agencies, with faster payouts, automated multi-currency support, and full transaction visibility.
- RecoverPro Commission chasing and recovery solution that combines a custom-built reconciliation engine with automation to identify and recover unpaid commissions, claimed to capture up to 40% more revenue.
- PayRoute Global B2B affiliate payment solution that streamlines how hotels manage and remit payments to affiliates, vendors, and partners, with centralized control over payment schedules, currencies, and methods.
- IntraBill Internal billing solution for hotel groups that automates and streamlines invoicing between properties, handling transaction fees, membership dues, database fees, marketing fees, and other internal charges.
- OnyxInsights Business intelligence solution exclusively available to Onyx clients that transforms payment and booking data into actionable intelligence with dashboards and tailored reports for benchmarking performance and identifying revenue opportunities.
- Tax Compliant Invoicing Automated invoicing service integrated with RecoverPro that generates tax-compliant invoices across more than 30 countries, ensuring adherence to local tax laws including VAT requirements.
- Tax Services Add-on service to CommPay that automates collection and validation of agency tax information for hotels, ensuring compliance with IRS 1099 reporting requirements and reducing financial and compliance risks.
Companies that use Onyx CenterSource
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles3 records
Onyx CenterSource technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Onyx CenterSource partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- AmadeuscoreIntegration partnership connecting Amadeus' travel distribution technology with Onyx CenterSource's commission payment processing. Amadeus is a leading GDS provider serving travel agencies worldwide, enabling seamless commission settlement through the Onyx platform.
- OraclecoreTechnology integration with Oracle's hospitality and travel technology solutions. Oracle is a major enterprise software provider with significant presence in hotel property management systems.
- SabrecoreIntegration partnership with Sabre's GDS platform enabling travel agencies to access Onyx CenterSource's commission processing services directly through Sabre's booking environment.
- Booking.comcorePartnership with Booking.com to facilitate commission payments and integrate booking data for travel agencies and hotels transacting through the Booking.com platform.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Onyx CenterSource competitors and assessment
Company assessmentEmerging players
- Cvent: Cvent is an events and meetings management platform whose group event commission and supplier payment workflows overlap with Onyx's GroupPay offering, positioning it as an emerging adjacent competitor in group travel payments.
- RateGain: RateGain is a hospitality technology provider offering revenue management, distribution, and payment-adjacent solutions to hotels, making it an emerging player with partial overlap in hotel payment and reconciliation workflows.
- Wex Inc. Wex is a B2B payments platform with corporate card and fleet payment solutions; its corporate payment capabilities overlap with Onyx's PayRoute and broader B2B settlement offering for travel suppliers.
Broad incumbents
- Booking.com: Booking.com is a global OTA that processes its own commission payments at massive scale and is also a distribution partner to Onyx; its in-house payment infrastructure makes it a broad incumbent with overlapping commission capabilities.
- Sabre: Sabre is a major GDS and hospitality technology provider with commission and settlement functionality adjacent to Onyx's, and acts as both a distribution partner and a broader competitor in the travel technology stack.
- Amadeus: Amadeus is a leading GDS and travel technology provider that is both a partner to Onyx and a potential competitor, with broad capabilities across booking, payments, and hotel technology that overlap with Onyx's commission processing.
Direct peers
- CellPoint Digital: CellPoint Digital offers a travel payment orchestration platform for airlines, hotels, and travel intermediaries, with multi-currency processing and reconciliation capabilities closely aligned with Onyx's core offering.
- HRS Group: HRS Group is a corporate hotel payment and booking platform that processes and settles hotel payments for businesses and travel programs, directly overlapping with Onyx's commission and B2B payment processing for hotels.
- Conferma Pay: Conferma Pay provides virtual card payment and reconciliation technology for the travel industry, including corporate and agency travel flows, making it a direct competitor in B2B travel payment infrastructure.
- Airlines Reporting Corporation (ARC): ARC provides settlement and payment services between travel agencies and airlines, operating a similar intermediary model to Onyx but in the airline vertical; its scale and infrastructure make it a directly comparable travel settlement peer.
Market position
Competitive moat5 records
Key risks1 record
Key highlights7 records
Customer concentration
Onyx CenterSource social profiles
Digital presenceOnyx CenterSource financial estimates
Financial estimateRevenue estimate
Valuation estimate
Onyx CenterSource leadership team
Management profileNumber of profiles
Profiles7 records
Onyx CenterSource funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Onyx CenterSource M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Onyx CenterSource
What does Onyx CenterSource do?
Onyx CenterSource operates a B2B payments and commission processing platform for the hospitality industry, connecting 150,000+ hotels with 200,000+ travel agencies globally. The company processes multi-currency commission payments, automates reconciliation, recovers unpaid commissions, and provides business intelligence through its OnyxInsights platform. Its portfolio spans hotel commission issuance (CommPay), travel agency commission receipt (SurePay), group/event commissions (GroupPay), commission recovery (RecoverPro), internal hotel billing (IntraBill), and B2B affiliate payments (PayRoute).
Is Onyx CenterSource a public or private company?
Onyx CenterSource is a private company. It is classified as private equity controlled and is currently operating.
When was Onyx CenterSource founded?
Onyx CenterSource was founded in 1994. It employs 101 to 250 people.
Where is Onyx CenterSource based?
Onyx CenterSource is headquartered in Dallas, United States, in the North America region.
How does Onyx CenterSource make money?
Two revenue lines are on record. Commission-based Payment Processing is the primary driver. The others are subscription Services.
Who are Onyx CenterSource's main competitors?
Emerging players on record are Cvent, RateGain and Wex Inc.. Broad incumbents are Booking.com, Sabre and Amadeus. Direct peers are CellPoint Digital, HRS Group, Conferma Pay and Airlines Reporting Corporation (ARC).
Does Onyx CenterSource have an API?
No public API is recorded for Onyx CenterSource.
What industry is Onyx CenterSource in?
Onyx CenterSource's product category is Hospitality B2B Payments. Its primary akta.pro industry code is THALAHAD, B2B Travel Credit, Invoice & Settlement Solutions, with a secondary code of THACAJAE, Payment Reconciliation, ERP/AP Integration & Data Enrichment (Level 2/3, eReceipts). Its NAICS code is 522320 and its SIC code is 6199.