BHR University Hospitals NHS Trust

What BHR University Hospitals NHS Trust does

BHR University Hospitals NHS Trust (BHRUT) is a publicly funded UK NHS acute hospital trust operating two main sites — Queen's Hospital in Romford and King George Hospital in Goodmayes — serving the London boroughs of Barking and Dagenham, Havering, and Redbridge. The trust employs approximately 8,400 staff drawn from 146 countries and delivers more than 346,000 emergency department attendances a year, alongside regional tertiary services including a Neurosciences Centre, a Radiotherapy Centre, and a Hyper Acute Stroke Unit, as well as cancer, maternity, and women's health services.

The trust's operational backbone comprises an Electronic Patient Record system, NHS App integration via the DrDoctor platform backed by Patients Know Best, Wolters Kluwer UpToDate Enterprise Edition for clinical decision support (selected December 2025), and a suite of community channels including Community Diagnostic Centres, a Women's Health Hub in Ilford, an Ageing Well Centre in Hornchurch, and Bedrock Radio. Clinical research is a notable activity, with approximately 200 active studies, participation in the RECOVERY and REMAP-CAP COVID-19 trials, and embedded partnerships with the NIHR North Thames Clinical Research Network and UCLPartners.

BHRUT is funded through NHS England and integrated care system commissioning within a public-sector model that provides services free at the point of use; ancillary revenue sources include a £850 four-week medical elective placement fee and fundraising through the King George and Queen's Hospitals Charity. The trust is also pursuing a £42 million capital campaign to transform the Queen's Hospital A&E and has published a Green Plan 2025-28 aligned with the Greener NHS net-zero agenda. It carries a Care Quality Commission "Good" rating for maternity services and SEQOHS occupational health accreditation held since 2015.

Name

BHR University Hospitals NHS Trust

Legal name

Barking, Havering and Redbridge University Hospitals NHS Trust

Website

https://bhrhospitals.nhs.uk

Company type

Public

Founded year

2007

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

BHR University Hospitals NHS Trust is a publicly funded NHS acute hospital trust operating Queen's Hospital in Romford and King George Hospital in Goodmayes, serving the North East London boroughs of Barking and Dagenham, Havering, and Redbridge with approximately 8,400 staff.

Ownership category

akta.pro rank

Product category

Acute Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industry

Safety-Net & Public Hospitals (HLAFAAAD)

Keywords

• Acute hospital services
• Emergency care services
• Maternity care
• Neurosciences services
• Cancer services

Headquarters

HQ city

Romford

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. NHS Commissioned Services: Publicly funded NHS trust providing healthcare services commissioned by NHS England and integrated care systems. Services are free at point of use for patients under the NHS system.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

BHR University Hospitals NHS Trust delivers acute NHS hospital services across two main sites (Queen's Hospital in Romford and King George Hospital in Goodmayes) in North East London, including emergency care, inpatient and outpatient services, specialist regional services (Neurosciences, Radiotherapy, Hyper Acute Stroke Unit), maternity, cancer care, and community diagnostics. The Trust also runs dedicated community hubs (Women's Health Hub, Ageing Well Centre, Community Diagnostic Centres) and supports clinical research and workforce training programmes.

Product overview

BHR University Hospitals NHS Trust operates as a dual-site acute NHS hospital trust serving North East London. Its core product is the delivery of acute healthcare services through King George Hospital (Goodmayes) and Queen's Hospital (Romford), which together handle over 346,000 A&E attendances annually. The trust has recently implemented an Electronic Patient Record (EPR) system and selected Wolters Kluwer UpToDate Enterprise Edition for clinical decision support. The portfolio includes specialist regional services (Neurosciences Centre, Radiotherapy Centre, Hyper Acute Stroke Unit), community-based services (Women's Health Hub in Ilford, Ageing Well Centre in Hornchurch, two Community Diagnostic Centres), digital patient services via NHS App powered by DrDoctor and Patients Know Best, clinical research programmes with approximately 200 active studies, an Ofsted-accredited apprenticeship and early careers academy, and a hospital charity. Supporting infrastructure includes a Ward Accreditation quality programme, sustainability/Green Plan, and Bedrock Radio patient entertainment service.

Differentiator

Problem solved

Functional benefit

Brands

• Bedrock Radio: Community Hospital Radio station broadcasting from The Cornwall Suite studio at Queen's Hospital, providing entertainment and promoting healthy lifestyle to patients, staff and local community.
• King George and Queen's Hospitals Charity

Products and services

• Electronic Patient Record (EPR) Digital patient record system covering clinical documentation, diagnostics, and care planning across all hospital services. The trust was the last acute trust in London to introduce an EPR.
• Queen's Hospital Primary acute hospital site in Romford operating a busy emergency department, regional Neurosciences Centre, Radiotherapy Centre, and Hyper Acute Stroke Unit. Site of the £42 million A&E transformation campaign.
• King George Hospital Acute hospital site in Goodmayes serving as one of two main hospital sites, operating a busy emergency department and regional services.
• Women's Health Hub Dedicated women's health service hub located in Ilford shopping centre, providing accessible community-based women's health services.
• Ageing Well Centre Community-based centre in Hornchurch providing specialised services for older patients as part of integrated care delivery.
• Community Diagnostic Centres (CDC) Diagnostic centres open 12 hours a day, 7 days a week at Barking Community Hospital and St George's Health and Wellbeing Hub, providing CT, MRI, X-ray, ultrasound, phlebotomy, and ECG services in community settings.
• Clinical Research Studies Portfolio of approximately 200 clinical research studies across multiple specialties including cancer, critical care, neurological disorders, cardiovascular disease, and reproductive health. Includes participation in RECOVERY and REMAP-CAP COVID-19 trials, with 3,452 patients recruited between April 2017 and December 2019.
• Undergraduate MBBS Medical Elective Placement A 4-week hands-on experience placement for undergraduate medical students, priced at £850.00, with placement blocks available throughout 2026.
• UpToDate Enterprise Edition Wolters Kluwer evidence-based clinical decision support platform providing clinical recommendations, drug information, and guidelines to support healthcare professionals in diagnostic and treatment decisions. Selected by the trust in December 2025.
• BHR Health and Care Academy Integrated Care System workforce initiative established in 2021 with a 'Grow Our Own' approach to solve local workforce challenges. Includes an Academy data dashboard providing workforce data from multiple health and social care sources.
• Ward Accreditation Scheme Quality improvement programme with bronze, silver, and gold accreditation levels for hospital wards. Assessments evaluate patient experience, safety, staff morale, operational efficiency, and equality, diversity, and inclusion performance.
• King George and Queen's Hospitals Charity Official NHS Charity supporting both hospital sites through fundraising for patient, staff, and family benefits.
• Bedrock Radio Community hospital radio station broadcasting 24 hours a day from Queen's Hospital Cornwall Suite studio. Available via NHS WiFi, mobile app, online streaming, WiFi radios, and smart speakers. Registered charity staffed by volunteers.
• Apprenticeship Programmes Ofsted accredited apprenticeship programmes with over 400 staff enrolled. Includes T-Level industry placements, healthcare apprenticeships, and early careers 'Get Into' programmes covering work experience, medical work experience, undergraduate MBBS electives, youth forum, and career webinars.

Quantifiable outcome

• 346,000+ emergency department visits per year
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Wolters Kluwer - UpToDatecoreTechnology or Integration · 10 December 2025Barking, Havering and Redbridge University Hospitals NHS Trust selected Wolters Kluwer's UpToDate Enterprise Edition to advance clinical decision-making and improve patient care.
• UCLPartnerscoreStrategic or Co-development PartnerAcademic health science partnership dedicated to speeding up delivery of medical breakthroughs, proven healthcare innovation and excellence in education. Serves population of six million people in north east and north central London, south and west Hertfordshire, south Bedfordshire and south west and mid Essex. BHRUT partners with Queen Mary University.
• National Institute for Health Research (NIHR)coreStrategic or Co-development PartnerNIHR provides funding support for clinical research. The Trust works in partnership with NIHR as part of the North Thames Clinical Research Network (CRN).
• King George and Queen's Hospital CharityminorGTM or Marketing PartnerNHS Charity supporting the two local acute hospitals - King George Hospital in Ilford and Queen's Hospital in Romford. Raises funds to make real difference to patients, staff and families.
• NHS DigitalcoreTechnology or IntegrationNHS Digital receives data from Trust for Maternity Services Data Set (MSDS) and other national data collections. Acts as central organisation receiving data from all NHS-funded maternity services across England.
• DrDoctorcoreTechnology or IntegrationDrDoctor powers NHS App functionality for the Trust, enabling patients to view appointments, test results, and care plans through the NHS App platform.
• North East London Cancer AlliancecoreStrategic or Co-development PartnerThe Trust is part of the North East London Cancer Alliance, working collaboratively on cancer care across the region.
• ecoDriver CompanyminorOthersExternal stakeholder engaged in sustainability and environmental initiatives.
• Greater South East Net Zero HubminorStrategic or Co-development PartnerCollaborating on heat decarbonisation plans and net zero initiatives for hospital sites.
• Barts Health NHS TrustminorStrategic or Co-development PartnerCollaborating on creation of digital twins in conjunction with Barts Health NHS Trust.
• Living Wage FoundationminorOthersTrust is accredited as a London Living Wage employer.
• OfstedminorOthersTrust's apprenticeship programmes are Ofsted accredited.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• King's College Hospital NHS Foundation Trust: Major London teaching hospital trust with similar scale, academic partnerships, and complex case mix. The destination of BHRUT's outgoing CEO, suggesting close operational and leadership-tier comparability.
• Epsom and St Helier University Hospitals NHS Trust: South West London acute trust operating across two main hospital sites with comparable size and a similar mix of emergency, maternity, and specialist services.
• Barts Health NHS Trust: Largest NHS trust in London, operating multiple acute hospital sites across East London. Directly comparable to BHRUT as a multi-site London acute provider serving overlapping populations, and identified in BHRUT's own data as a digital-twin collaboration partner.
• Chelsea and Westminster Hospital NHS Foundation Trust: London acute and specialist trust with a strong digital and innovation reputation. Comparable on acute services scale and a useful benchmark for BHRUT's EPR and digital patient access maturity.
• The Hillingdon Hospitals NHS Foundation Trust: West London acute trust of broadly comparable scale operating from two main hospital sites, with similar community service integration requirements.
• Homerton Healthcare NHS Foundation Trust: East London acute and community services trust with a comparable mix of acute services and integrated community delivery, serving an adjacent and demographically similar population.
• North Middlesex University Hospital NHS Trust: North London acute trust of comparable size serving a similarly diverse, high-demand urban population. Closest geographic and demographic peer for ED throughput and community service design.
• Whittington Health NHS Trust: Integrated acute and community provider in North London with comparable scale, teaching hospital status, and emphasis on integrated care — closely aligned with BHRUT's hospital-plus-community model.
• Croydon Health Services NHS Trust: South London integrated acute and community trust serving a similarly diverse population. Comparable operating model combining acute hospital services with community-based delivery.

Broad incumbents

• Royal Free London NHS Foundation Trust: Larger London NHS Foundation Trust operating multiple hospitals including a major teaching hospital. Overlaps with BHRUT on acute services, specialist services, and research portfolio but at greater scale and with broader geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/BHRUT_NHS
• Facebookfacebook.com/bhrutnhs
• LinkedInlinkedin.com/company/barking-redbridge-and-havering-nhs-trust
• Instagraminstagram.com/bhrut_nhs

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BHR University Hospitals NHS Trust