Stephen Center
Stephen Center is a 501(c)(3) nonprofit in Omaha, Nebraska, operating the Pettigrew Emergency Shelter, HERO Addiction Recovery program, and Permanent Supportive Housing — providing integrated shelter, substance abuse treatment, and supportive housing to homeless and low-income individuals and families.
- Company typePrivate
- Founded1983
- HeadquartersOmaha, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What Stephen Center does
Stephen Center is a 501(c)(3) nonprofit founded in 1983 in Omaha, Nebraska, that operates an integrated campus of programs addressing homelessness, substance abuse, and co-occurring mental health conditions. Its three core programs are the Pettigrew Emergency Shelter (32 men's beds, 32 women's beds, and 5 family rooms, operated 24 hours as the only Omaha-area shelter that keeps families together), the HERO Addiction Recovery Program (a state-licensed, CARF-accredited substance abuse treatment service with 64 residential beds plus outpatient and juvenile tracks), and Permanent Supportive Housing (62 units of SRO through three-bedroom apartments for chronically homeless and disabled individuals).
The organization funds itself through a mix of individual and corporate donations, government grants and contracts, thrift store retail proceeds from its 5128 S. 24th Street store, modest program fees (e.g., $100 substance abuse evaluations), and OHA-administered housing vouchers. Its go-to-market is community-led: services are delivered on-site rather than marketed to external buyers, with fundraising, volunteer engagement, and partnerships with United Way, OneWorld, VNA, Completely Kids, and the Omaha Metro Area Continuum of Care driving resourcing. Operational scale in 2024 included 78,715 lodging nights, 236,145 meals offered, 50,245 volunteer hours, and 838 people served. Stephen Center is governed by an independent board and led by a six-person C-suite; it holds no subsidiaries, has no investors, and is not a technology company.
Stephen Center firmographics
Firmographics- Name
- Stephen Center
- Legal name
- Stephen Center
- Website
- https://stephencenter.org
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Short description
- Stephen Center is a 501(c)(3) nonprofit in Omaha, Nebraska, operating the Pettigrew Emergency Shelter, HERO Addiction Recovery program, and Permanent Supportive Housing — providing integrated shelter, substance abuse treatment, and supportive housing to homeless and low-income individuals and families.
- Ownership category
- akta.pro rank
Stephen Center industry classification
Industry- Product category
- Homeless and Social Services
- NAICS
- Temporary Shelters (624221), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Other Residential Care Facilities (6239)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)
- akta.pro secondary industry
- Residential Mental Health Treatment Centers (HLAFACAC)
Keywords
Where Stephen Center is headquartered
LocationHeadquarters
- HQ city
- Omaha
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Stephen Center business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Donations and Charitable Contributions: Individual and corporate donations supporting the organization's mission and programs. The organization actively campaigns for donations through its website and community engagement.
- Thrift Store Proceeds: Stephen Center operates a thrift store at 5128 S. 24th Street that sells donated clothing, furniture, and household items, with proceeds supporting the mission.
- Government Grants and Contracts: Funding from government sources to support shelter operations, substance abuse treatment programs, and permanent supportive housing.
- Program Fees: Some services such as substance abuse evaluations carry a fee ($100 for evaluations). Permanent supportive housing uses a sliding scale rent based on tenant income.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | One-time | Substance abuse evaluations |
| Other | Monthly | Permanent Supportive Housing rent |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Stephen Center product offering
Product offeringCore offering
Stephen Center is a private 501(c)(3) nonprofit social services organization that operates a multi-facility campus in Omaha, Nebraska. It delivers emergency shelter, substance abuse treatment, and permanent supportive housing to homeless and low-income individuals and families. Its three core programs are the Pettigrew Emergency Shelter, the HERO (Health, Empowerment, Recovery and Opportunity) Addiction Recovery Program, and Permanent Supportive Housing (PSH), supplemented by a thrift store that funds the mission and provides client job training.
Product overview
Stephen Center operates a multi-facility campus providing social services to vulnerable individuals and families in Omaha. The organization offers three core programs: the Pettigrew Emergency Shelter for immediate housing needs, the HERO Addiction Recovery Program for substance abuse and co-occurring mental health treatment, and Permanent Supportive Housing for long-term affordable housing with case management. These programs work together to support individuals experiencing homelessness, addiction, and mental health challenges as they move toward stability.
Differentiator
Problem solved
Functional benefit
Brands
- Pettigrew Emergency Shelter: The only shelter in the Omaha area that keeps families together when seeking a place to stay. Provides safe shelter and case management for individuals and all types of family dynamics without separation. Includes 32 beds for men, 32 beds for women, and 5 family rooms.
- HERO (Health, Empowerment, Recovery and Opportunity)
- PSH (Permanent Supportive Housing)
Products and services
- Pettigrew Emergency Shelter 24-hour emergency shelter providing safe, sober lodging on a first-come, first-served basis for men, women, and families, with 32 men's beds, 32 women's beds, and 5 family rooms. Includes case management and keeps families together without separation.
- HERO Addiction Recovery Program State-licensed and CARF-accredited substance abuse treatment program offering short-term residential, intensive outpatient, and outpatient services for individuals with substance use disorders and co-occurring mental illness, including a juvenile program for ages 13-19.
- Permanent Supportive Housing (PSH) Affordable housing program with 62 units (SRO, one-, two-, and three-bedroom apartments) and wraparound case management for individuals and families facing high barriers including mental health challenges and physical disabilities. Operates on a sliding scale rent based on tenant income.
- Stephen Center Thrift Store Thrift store at 5128 S. 24th Street that sells donated clothing, furniture, and household items, with proceeds funding Stephen Center's mission. Also provides jobs and job training to clients plus vouchers for clients to shop for clothing and other items.
Quantifiable outcome
- 78,715 nights of lodging provided in 2024
- +3 more outcomes
Companies that use Stephen Center
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Stephen Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Stephen Center partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Omaha Metro Area Continuum of CarecoreStephen Center is a proud partner of the Omaha Metro Area Continuum of Care, coordinating homeless services across the metro area.
- United Way of the MidlandscorePartner organization providing support for Stephen Center's mission and programs.
- OneWorld Community Health CentercoreProvides on-campus healthcare services for PSH tenants and shelter clients.
- VNA (Visiting Nurse Association)minorProvides on-campus healthcare services for PSH tenants.
- Completely KidsminorProvides after-school programming for children residing in PSH apartments.
- Omaha Housing Authority (OHA)corePartners for Permanent Supportive Housing program; tenants are responsible for maintaining and renewing their OHA vouchers for housing assistance.
- St. Vincent de Paul Society of OmahacoreFounding partner; in 1983, the St. Vincent de Paul Society of Omaha's Holy Ghost Church acquired the original building for $10,000 in partnership with the McNeil family to establish Stephen Center.
- CARF (Commission on Accreditation of Rehabilitation Facilities)coreAccrediting body for HERO Program and shelter operations; provides international accreditation standards for rehabilitation facilities.
Scale indicators8 records
Recent moves15 records
Expansion highlights4 records
Stephen Center competitors and assessment
Company assessmentRegional players
- Together Omaha: Together Omaha provides food, homelessness prevention, housing-stability, and crisis-support services in the Omaha area. It is comparable as a local nonprofit addressing poverty and housing insecurity, though its model is more prevention and resource-assistance oriented than residential shelter and treatment.
- Catholic Charities of Omaha: Catholic Charities of Omaha provides community social services including behavioral health, basic-needs support, and programs for vulnerable families. It is comparable as a local nonprofit serving overlapping low-income and crisis-affected populations, though it is less shelter-specialized than Stephen Center.
- Community Alliance: Community Alliance provides mental health services, supportive housing, rehabilitation, and recovery-oriented programming in Omaha. It is comparable through its focus on housing stability and behavioral-health support for high-barrier clients, especially those with mental health needs.
- New Visions Homeless Services: New Visions Homeless Services serves the Council Bluffs/Omaha metro region with shelter and support for people experiencing homelessness. It is comparable as a nearby nonprofit focused on emergency housing and wraparound assistance, though primarily on the Iowa side of the metro area.
Broad incumbents
- Heartland Family Service: Heartland Family Service is a regional human-services nonprofit offering housing, behavioral health, substance use, and family support programs in Nebraska and Iowa. It overlaps with Stephen Center’s housing-stability, addiction, and case-management work, but operates across a broader service portfolio.
- The Salvation Army: The Salvation Army operates shelters, addiction recovery, food assistance, and social-service programs across many U.S. markets, including regional services in Nebraska. It is comparable as a broad incumbent with overlapping homelessness, recovery, and basic-needs programs, though much larger and more diversified.
- Volunteers of America: Volunteers of America operates housing, homelessness, behavioral health, and human-service programs across the United States. It is comparable as a national broad incumbent with overlapping supportive housing, shelter, and recovery services, though it does not share Stephen Center’s local-only focus.
- Lutheran Family Services of Nebraska: Lutheran Family Services of Nebraska provides behavioral health, substance use, family, and community services statewide. It is comparable through its addiction and mental-health service lines and work with vulnerable populations, but it is broader and less focused on emergency shelter operations.
Direct peers
- Siena Francis House: Siena Francis House is an Omaha nonprofit providing emergency shelter, meals, and supportive services for people experiencing homelessness. It is highly comparable because it serves the same local homelessness population with a direct-service, shelter-centered model.
- Open Door Mission: Open Door Mission operates homeless shelters, meals, outreach, recovery programming, and community support services in the Omaha area. It is comparable to Stephen Center through its local shelter, food, and recovery-oriented services for people experiencing poverty and homelessness.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Stephen Center social profiles
Digital presenceStephen Center compliance and trust
Trust signalCompliance1 record
Stephen Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
Stephen Center leadership team
Management profileNumber of profiles
Profiles12 records
Stephen Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Stephen Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Stephen Center
What does Stephen Center do?
Stephen Center is a private 501(c)(3) nonprofit social services organization that operates a multi-facility campus in Omaha, Nebraska. It delivers emergency shelter, substance abuse treatment, and permanent supportive housing to homeless and low-income individuals and families. Its three core programs are the Pettigrew Emergency Shelter, the HERO (Health, Empowerment, Recovery and Opportunity) Addiction Recovery Program, and Permanent Supportive Housing (PSH), supplemented by a thrift store that funds the mission and provides client job training.
Is Stephen Center a public or private company?
Stephen Center is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Stephen Center founded?
Stephen Center was founded in 1983.
Where is Stephen Center based?
Stephen Center is headquartered in Omaha, United States, in the North America region.
How does Stephen Center make money?
Four revenue lines are on record. Donations and Charitable Contributions are the primary driver. The others are thrift Store Proceeds, government Grants and Contracts and program Fees.
Who are Stephen Center's main competitors?
Regional players on record are Together Omaha, Catholic Charities of Omaha, Community Alliance and New Visions Homeless Services. Broad incumbents are Heartland Family Service, The Salvation Army, Volunteers of America and Lutheran Family Services of Nebraska. Direct peers are Siena Francis House and Open Door Mission.
Does Stephen Center have an API?
No public API is recorded for Stephen Center.
What industry is Stephen Center in?
Stephen Center's product category is Homeless and Social Services. Its primary akta.pro industry code is BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services, with a secondary code of HLAFACAC, Residential Mental Health Treatment Centers. Its NAICS code is 624221 and its SIC code is 8300.