Insert
- Company typePrivate
- Founded1995
- HeadquartersFrechen, Germany
- Headcount1–10
- GTM typeB2B
- OfferingServices
Insert firmographics
Firmographics- Name
- Insert
- Legal name
- insert it solutions gmbh
- Website
- https://insert.de
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Insert industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Systems Integration & Implementation Services (BPAEAAAB)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Asset Management (ITAM) Platforms (HDAEALAD)
Keywords
Where Insert is headquartered
LocationHeadquarters
- HQ city
- Frechen
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
Insert business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed Services: Recurring managed service contracts providing ongoing IT support, monitoring, and management of customer IT environments. Includes remote monitoring, patch management, and antivirus services delivered primarily via remote access.
- IT Services & Support: Service and support for Apple and Microsoft environments, including hardware support, troubleshooting, and technical assistance.
- Product Resale: Resale of hardware and software products including WatchGuard security solutions, Apple devices, time recording systems (REINER SCT time*Card*), telecommunications equipment, and networking components.
- Telecommunications Solutions: VoIP telephone systems and telecommunications consulting, including Telekom business solutions, Unify phone systems, Starface VoIP systems, and C4B XPhone UC software.
- IT Compliance Services: External IT security officer and external data protection officer services, including security policy development, risk analysis, and GDPR compliance consulting.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Services - Custom packages based on customer requirements |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels3 records
Insert product offering
Product offeringCore offering
insert it solutions gmbh is an owner-managed IT and telecommunications solutions provider for small and medium-sized businesses in the greater Cologne, Düsseldorf, and Bonn region. The company delivers professional and scalable IT services (Apple and Microsoft support, managed services, IT security, virtualization), network technology (data center construction, structured and fiber optic cabling), telecommunications (Telekom, Unify, Starface VoIP, C4B XPhone), and IT compliance services (external IT security officer and data protection officer). It also resells integrated technology products including WatchGuard security solutions and REINER SCT time*Card* time tracking systems.
Product overview
Insert it solutions gmbh is an owner-managed IT and telecommunications company founded in 1995, specializing in professional and scalable IT and TK solutions for small and medium-sized businesses. The company operates as a managed service provider offering a comprehensive portfolio of IT services (Apple and Microsoft support, managed services, IT security, virtualization), network technology (data center construction, structured cabling, fiber optic inhouse cabling), telecommunications (Deutsche Telekom Business Partner, Unify and STARFACE VoIP phone systems, C4B XPhone UC software), and IT compliance services (external IT security officer, external data protection officer). The product portfolio is centered around two main product lines: time*Card* (from REINER SCT) for time and attendance tracking, access control, and absence management with Exchange synchronization; and WatchGuard security solutions including Firebox firewalls, AuthPoint multi-factor authentication, WLAN access points, and endpoint security. The company serves the greater Cologne/Düsseldorf/Bonn region and has been an authorized WatchGuard partner for over 20 years and a time*Card* partner for over 15 years.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Services Intelligent remote monitoring and management of server and client systems including peripheral devices and network components, featuring smart patch management and managed antivirus services delivered primarily via remote maintenance (TeamViewer) for SMB customers.
- IT Service & Support (Apple and Microsoft) Service and support for Apple and Microsoft environments including hardware support, troubleshooting, and technical assistance for heterogeneous IT environments with Windows and Mac endpoints.
- IT Security Services Comprehensive IT security services including firewall systems, anti-spam solutions, antivirus/anti-malware protection, VPN encryption, and multi-factor authentication for SMB customers.
- Server Virtualization Server virtualization solutions enabling cost savings on hardware, power, and cooling while simplifying maintenance and enabling high-availability scenarios, delivered via VMware partnership.
- Data Center Construction (Rechenzentrumsbau) Complete data center construction services including planning, dry construction, raised floors, network racks, fiber and copper cabling, electrical installation, and UPS systems.
- Structured Data Cabling Structured data cabling services using copper and fiber technology with Category 7 infrastructure for future-proof enterprise networking.
- Telekom Business Telecommunications Solutions Deutsche Telekom Premium Business Partner offerings including internet connectivity, voice and data communication via EthernetConnect, and Octopus phone systems including cloud PBX for SMB business customers.
- Unify (Atos) Phone Systems Traditional and VoIP telephone systems from Atos Unify (formerly Siemens Enterprise Communication) including OpenScape Business supporting up to 500 users in single systems and 2,000 users in networked systems, with DECT solutions and investment protection.
- Starface VoIP Phone Systems Hardware and software-based VoIP telephone systems from Starface offering flexible communication solutions with call control, conferences, video meetings, and chat integrated with existing IT systems, delivered as an Advanced Partner.
- C4B XPhone Connect Unified Communications Unified communications software combining CTI, softphone, chat, and mobile app capabilities for hybrid work environments, compatible with all standard telephone systems.
- External IT Security Officer Service External IT security officer consulting service providing security policies, threat and risk analysis, incident analysis, and employee awareness training, delivered by TÜV-certified specialists.
- External Data Protection Officer Service External data protection officer service assisting with GDPR compliance, data processing registries, staff training, and monitoring proper data handling practices, delivered by TÜV-certified specialists.
- time*Card* Time Tracking System Time tracking system from REINER SCT that enables companies to record working hours, breaks, and overtime digitally at PC or mobile devices, ensuring compliance with legal requirements and providing time account and vacation management.
- WatchGuard Firebox Firewall Award-winning network security platform providing comprehensive protection against intruders, phishing, malware, and ransomware through appliance, virtual firewall, or cloud deployment options for SMB customers.
Quantifiable outcome
- Short reaction times for IT support requests via remote maintenance or on-site service
- +1 more outcomes
Companies that use Insert
Customer profileSegments2 records
Ideal customer profiles1 record
Insert technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Insert partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- WatchGuardcoreLong-standing security partner for over 20 years. Provides firewall, multi-factor authentication (AuthPoint), WLAN access points, and endpoint security solutions. insert is one of the oldest WatchGuard partners in the Cologne/Düsseldorf/Bonn region.
- Deutsche TelekomcorePremium Business Partner of Deutsche Telekom for business telecommunications solutions including internet connectivity, voice and data communication via EthernetConnect, and Octopus phone systems including cloud PBX.
- Atos Unify (formerly Siemens Enterprise Communication)corePartner for classic and VoIP telephone systems (OpenScape Business) supporting up to 500 users in single systems and 2,000 users in networked systems. Also provides DECT solutions with investment protection.
- StarfacecoreAdvanced Partner for Starface hardware and software-based VoIP telephone systems. Provides secure communication solutions with call control, conference calling, video meetings, and chat integrated with existing IT systems.
- REINER SCTcoreTime recording and access control partner for over 15 years. Provides time*Card* time recording systems, access control, AU certificate management, and ExchangeSync integration with Microsoft Exchange.
- MicrosoftcoreCertified Microsoft Partner providing server and desktop solutions, cloud services, and Microsoft 365 implementations.
- ApplecoreCertified reseller and service provider for Apple products including Mac, iPhone, and professional equipment. Over 25 years of Apple expertise and support.
- LancomminorPartner for LANCOM network infrastructure and wireless solutions.
- LenovominorPartner for Lenovo hardware products.
- FujitsuminorSelect Registered Partner for Fujitsu hardware and infrastructure solutions.
- NordanexminorService Partner of Nordanex IT network for IT service coordination and collaboration.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Insert competitors and assessment
Company assessmentDirect peers
- Ratiodata GmbH: German IT managed services and system integrator owned by the Fiducia & GAD group, serving mid-market and SME clients across Germany. Directly comparable in target customer (SMB), service mix (managed services, IT security, workplace, telecommunications), and regional orientation.
Broad incumbents
- Allgeier SE: German IT services group with portfolio spanning enterprise IT, public sector, and SMB managed services. Operates multiple subsidiaries covering managed services, security, and telecommunications — broader than insert but with comparable SMB-facing service lines.
- Computacenter plc: European IT infrastructure services provider offering managed services, workplace, and security across multiple countries. Comparable service categories — managed services, security, networking, end-user support — though focused predominantly on enterprise rather than SMB.
- Avanade (Germany): Global IT consultancy and managed services provider with significant German presence. Comparable in Microsoft-centric managed services and security offerings, though focused on larger enterprise customers than insert's SMB base.
- Bechtle AG: One of Germany's largest IT service companies with a broad managed services and system integration portfolio targeting mid-market and enterprise customers. Highly comparable business model (managed services, workplace services, security, networking) but operating at vastly larger scale and across multiple regions.
- CANCOM SE: Leading German hybrid IT provider offering managed services, cloud, workplace, and security solutions to SMB and enterprise customers. Comparable in service portfolio (managed services, security, networking) with much broader geographic coverage across Germany, Austria, and Switzerland.
- Cegeka: European IT services and managed services provider with German operations covering cloud, workplace, security, and networking. Comparable in managed services and SMB/enterprise support capabilities, though much larger scale.
- SVA System Vertrieb Alexander GmbH: Mid-sized German IT system integrator and managed service provider with a focus on enterprise infrastructure, data center, and security. Similar portfolio mix to insert (managed services, virtualization, security) at meaningfully larger scale with national reach.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Insert social profiles
Digital presenceInsert compliance and trust
Trust signalCompliance1 record
Insert financial estimates
Financial estimateRevenue estimate
Valuation estimate
Insert leadership team
Management profileNumber of profiles
Profiles3 records
Insert funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Insert M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Insert
What does Insert do?
insert it solutions gmbh is an owner-managed IT and telecommunications solutions provider for small and medium-sized businesses in the greater Cologne, Düsseldorf, and Bonn region. The company delivers professional and scalable IT services (Apple and Microsoft support, managed services, IT security, virtualization), network technology (data center construction, structured and fiber optic cabling), telecommunications (Telekom, Unify, Starface VoIP, C4B XPhone), and IT compliance services (external IT security officer and data protection officer). It also resells integrated technology products including WatchGuard security solutions and REINER SCT time*Card* time tracking systems.
Is Insert a public or private company?
Insert is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Insert founded?
Insert was founded in 1995. It employs 1 to 10 people.
Where is Insert based?
Insert is headquartered in Frechen, Germany, in the Europe region.
How does Insert make money?
Five revenue lines are on record. Managed Services are the primary driver. The others are IT Services & Support, product Resale, telecommunications Solutions and IT Compliance Services.
Who are Insert's main competitors?
Ratiodata GmbH is listed as a direct peer. Broad incumbents are Allgeier SE, Computacenter plc, Avanade (Germany), Bechtle AG, CANCOM SE, Cegeka and SVA System Vertrieb Alexander GmbH.
Does Insert have an API?
No public API is recorded for Insert.
What industry is Insert in?
Insert's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAB, Systems Integration & Implementation Services, with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 54151 and its SIC code is 7373.