What Iphos IT Solutions does

Iphos IT Solutions GmbH is an Austrian IT services company founded in 1998 and headquartered in Vienna, operating alongside a related operating subsidiary, Iphos IT Service GmbH, and an engineering/R&D center in Bulgaria. The company positions itself as a full-service IT provider for the D-A-CH region (Germany, Austria, Switzerland), delivering IT infrastructure management, software development, and web development services to mid-to-large enterprises. Its customer base spans regulated verticals such as insurance, healthcare, government, automotive, education, and industrial automation, and includes decadal enterprise relationships with Allianz, NÖGKK (Niederösterreichische Gebietskrankenkasse), Samsung SDI Battery Systems, Signa Holding, BMW Group Werk Steyr, and COPA-DATA among others.

The company's core proprietary technology asset is "searchit," an enterprise search platform that indexes documents, emails, databases, intranets, and SharePoint repositories. In March 2024, Iphos generally released AI-driven enhancements to searchit covering semantic search, natural language query interpretation, and retrieval-augmented generation (RAG), built on top of OpenSearch, Elasticsearch, and Apache Solr. Around this core, Iphos has assembled a modular managed-services portfolio — shareit (Nextcloud-based enterprise filesharing), protectit (ESET-based endpoint protection), shieldit (OPNsense firewall), trackit (Zammad ticketing), callit (NFON cloud telephony), askit (LimeSurvey surveys), hostit (WordPress managed hosting), webalizeit (Matomo analytics), sellit (Magento 2 e-commerce), sendit (OpenEMM email marketing), and timeit (Kimai time tracking) — each delivered as a subscription managed service. The company also undertakes bespoke projects in ITIL-based ITSM, network operations, virtualization, custom software development (including BI, mobile apps, intranet/extranet, and AI applications), and web development.

Revenue is generated through three primary streams: recurring managed services (e.g., shareit from €79/month), ITIL-aligned IT maintenance contracts with fixed monthly flat rates and SLAs (including 24/7 options and field support with guaranteed response times), and project-based professional services in software and web development. Distribution is sales-led, with direct enterprise field sales for outsourcing and consulting engagements and inside sales for modular managed subscriptions, supported by content marketing (blog, case studies), SEO/SEM, and certified partner channels (Microsoft, NetApp, ESET, Cisco, Veeam). Iphos holds Microsoft Gold Partner, NetApp Gold Partner, and ESET Gold Partner accreditations, is ISO 9001 and ISO 27001 certified, and emphasizes GDPR-compliant, Austria-hosted managed services as a regulatory and data-sovereignty differentiator.

Name

Iphos IT Solutions

Legal name

Iphos IT Solutions GmbH

Website

https://iphos.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Iphos IT Solutions is a Vienna-based IT services provider delivering managed IT infrastructure, custom software, and web development to mid-to-large enterprises across the D-A-CH region, anchored by an AI-enhanced enterprise search platform and a modular managed-services portfolio.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Service Management (ITSM) Platforms (HDAEALAA), IT Knowledge Management & Service Desk Platforms (HDAEALAH), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), Service Catalog, ITSM & Self-Service Provisioning for Private Cloud (HDABABAH)

Keywords

• Managed IT services
• IT infrastructure maintenance
• Enterprise search software
• Custom software development
• Web development services

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services (Recurring): Subscription-based managed services including enterprise search, filesharing, IT security, ticketing systems, cloud telephony, online surveys, website hosting, website analytics, and managed service bundles. Priced from 79 Euro per month for shareit enterprise filesharing.
2. IT Maintenance Services (ITSM): IT infrastructure maintenance services based on ITIL standards including Service Level Agreements, IT Service Management, Service Desk/Helpdesk, network operations center services. Offered with fixed monthly flat rates for predictable cost models.
3. Software Development (Project-based): Custom software development services for applications, mobile apps, interfaces/schnittstellen, databases, BI & data mining, AI applications (RAG, Analytics), intranet/extranets. Project-based pricing.
4. Web Development: Web development services including webdesign, CMS systems (WordPress, OpenCMS, DNN, Magnolia), e-commerce (Magento 2), online calculators, newsletter systems, SEO, SEM/AdWords. Project-based pricing.
5. IT Consulting: IT consulting services including IT security, backup & recovery, networking, IT automation, database services, SAN storage, virtualization, Linux/Windows servers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Iphos IT Solutions is a Vienna-based full-service IT provider (IT-Dienstleister) delivering IT infrastructure maintenance (ITSM), IT security, custom software development, and web development services to mid-to-large enterprises in the D-A-CH region. The company packages proprietary branded managed services — searchit, shareit, protectit, trackit, callit, askit, hostit, webalizeit, sellit, sendit, shieldit, and timeit — built on enterprise open-source and partner technologies (Nextcloud, ESET, OPNsense, Zammad, NFON Cloudya, LimeSurvey, WordPress, Matomo, Magento 2, OpenEMM, Kimai). Core IT service lines include ITIL-based IT maintenance with SLAs, network/security/datacenter administration, business intelligence, mobile and web application development, and CMS/ecommerce implementation.

Product overview

Iphos IT Solutions offers a comprehensive managed IT services portfolio combining a core enterprise search platform (searchit) with modular add-on services covering collaboration, security, communication, and digital operations. The unified platform is supplemented by specialized managed services branded as 'it' products (shareit, protectit, trackit, callit, askit, hostit, webalizeit, sellit, sendit, shieldit, timeit), each built on established open-source or third-party platforms including Nextcloud, Zammad, ESET, OPNsense, NFON Cloudya, LimeSurvey, WordPress, Matomo, Magento 2, OpenEMM, and Kimai. The portfolio also includes IT maintenance and management services following ITIL standards, network infrastructure services, managed services, software development (business intelligence, applications, mobile apps, databases, SAP integration, intranet/extranet development), and web development (web design, e-commerce, SEO, online marketing, hosting, newsletters). The company positions itself as a full-service IT provider offering IT infrastructure, IT security, enterprise search, and communication services including exchange servers and virtualization solutions.

Differentiator

Problem solved

Functional benefit

Brands

• searchit: Enterprise Search - Full-text search engine for enterprise internal use
• shareit
• askit
• hostit
• protectit
• sellit
• trackit
• callit
• webalizeit
• shieldit

Products and services

• searchit AI-powered enterprise search platform providing semantic search, natural language processing, and retrieval-augmented generation (RAG) for federated search across emails, files, databases, intranets, and SharePoint. Designed for mid-to-large enterprises that need to query millions of documents and emails through a single GDPR-compliant interface.
• shareit Austria-hosted managed enterprise file sharing and collaboration service built on Nextcloud, providing secure document management, file synchronization, version tracking, and mobile access. Subscription starts from 79 EUR per month.
• protectit Managed IT security service providing antivirus and endpoint protection based on ESET Protect, delivering threat protection for secure IT infrastructure across client environments.
• trackit Managed helpdesk and ticketing system built on Zammad for managing IT support requests, incident tracking, and customer service workflows.
• callit Cloud-based VoIP telephony service powered by NFON Cloudya, providing enterprise phone system capabilities with call management and routing features for location- and device-independent business telephony.
• askit Managed SaaS online survey and questionnaire platform built on LimeSurvey for creating, distributing, and analyzing customer feedback, opinion and market research, and competitions.
• hostit Managed WordPress hosting service providing secure, optimized WordPress website hosting including hosting, backups, WP security, updating, and ongoing maintenance.
• webalizeit GDPR-compliant website analytics platform built on Matomo providing privacy-compliant traffic analysis, visitor tracking, and performance reporting with top-tier vendor support.
• sellit Managed e-commerce platform based on Magento 2 providing full online shop capabilities for product catalog management, digital commerce operations, and store hosting.
• sendit Newsletter and email marketing automation platform built on OpenEMM for campaign management, subscriber list handling, and automated email communications.
• shieldit Managed enterprise firewall service based on OPNsense providing network protection, traffic filtering, and intrusion prevention for business-critical data.
• timeit Time tracking and timesheet management system built on Kimai for recording employee work hours, project time allocation, and attendance management.
• IT Maintenance / ITSM Services ITIL-based IT infrastructure maintenance services for businesses in the D-A-CH region, including Service Level Agreements, IT Service Management, Service Desk/Helpdesk, and Network Operations Center services. Delivered with fixed monthly flat rates and certified technicians, with availability up to 24/7.
• Custom Software Development Project-based custom software development services for applications, mobile apps (Android, iOS, Windows Phone), interfaces/Schnittstellen, databases, BI & data mining, AI applications including RAG and analytics, and intranet/extranet platforms.
• Web Development Services Web development services including web design, CMS implementations (WordPress, OpenCMS, DNN, Magnolia, Orchard), e-commerce (Magento 2), online calculators, newsletter systems, SEO, and SEM/AdWords. Project-based pricing.
• IT Consulting IT consulting services covering IT security, backup & recovery, networking, IT automation, database services, SAN storage, virtualization, and Linux/Windows server administration.

Quantifiable outcome

• Reduced IT maintenance costs through fixed monthly flat rates and predictable SLA-based pricing
• +4 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability4 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner with certified expertise in Microsoft technologies including .NET, SQL Server, SharePoint, Exchange Server, HyperV, Office 365, and Microsoft Azure. Provides access to Microsoft support resources, training, and enables delivery of Microsoft-based IT solutions to clients.
• NetAppcoreTechnology or IntegrationNetApp Gold Partner providing enterprise storage solutions including Storage Area Network (SAN), NetApp storage installations, and data storage infrastructure for client implementations.
• ESETcoreTechnology or IntegrationESET Gold Partner and Platinum Partner providing antivirus, threat protection, and security solutions. Powers protectit managed security service with ESET-based malware protection.
• NextcloudcoreTechnology or IntegrationNextcloud-based solutions powering shareit enterprise filesharing service. Austria-hosted managed Nextcloud for secure data sharing with customers and partners.
• OpenSearch / ElasticsearchcoreTechnology or IntegrationEnterprise search solutions using OpenSearch, Elasticsearch, and Apache Solr powering searchit software. Supports enterprise search implementations with high-performance indexing and search capabilities.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Allgeier SE: Allgeier is a German-D-A-CH IT services and software group offering managed services, enterprise software, IT consulting and bespoke development to enterprise and public-sector customers, comparable to Iphos's full-service IT delivery model.
• msg group: msg is a large German IT services group with strong focus on insurance, banking, healthcare and public sector; it overlaps with Iphos's enterprise software development, BI/DWH and managed IT services in D-A-CH regulated verticals.
• S&T (Kontron): S&T is an Austria-based technology group (now part of Kontron) providing IT services, managed services and Industry 4.0 solutions across D-A-CH and Central/Eastern Europe, overlapping with Iphos's ITSM and software development capabilities.
• CANCOM SE: CANCOM is a large German-headquartered managed services provider offering IT infrastructure, cloud and managed services across D-A-CH, with Microsoft and partner-led service capabilities comparable to Iphos at a significantly larger scale.
• Bechtle AG: Bechtle is one of the largest IT system houses in the D-A-CH region, offering managed services, IT infrastructure, software and web development comparable to Iphos's full-service portfolio but at much greater scale across Germany, Austria and Switzerland.
• TietoEVRY Austria: TietoEVRY is a large Nordic-origin IT services and software company with D-A-CH and European delivery centers providing managed services, enterprise software and consulting, comparable to Iphos's IT services but at significantly larger scale.
• Computacenter plc: Computacenter is a UK-listed enterprise IT infrastructure and managed services provider with strong D-A-CH presence delivering ITSM, service desk and managed services to large enterprise customers, competing in the same managed-services space as Iphos but for much larger accounts.

Direct peers

• Kapsch BusinessCom AG: Kapsch BusinessCom is an Austrian IT services and digitalization provider offering managed services, IT infrastructure, enterprise search and bespoke software development for enterprise and public-sector customers across the D-A-CH region.
• ACP Holding GmbH: ACP is an Austrian-headquartered IT solution provider delivering IT services, managed services, software development and digital workplace solutions to D-A-CH mid-market and enterprise customers, directly competing with Iphos in the same geography and product mix.
• SVA System Vertrieb Alexander GmbH: SVA is a German IT system house specializing in data center, virtualization, managed services and enterprise search/ITSM consulting, very closely aligned to Iphos's infrastructure and managed services portfolio in D-A-CH mid-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/iphos
• YouTubeyoutube.com/user/IphosITSolution
• Facebookfacebook.com/Iphos-IT-Solutions-GmbH-427951490654265

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Iphos IT Solutions