AwayTeam

What AwayTeam does

AwayTeam™ is an offering of Melbourne-based Entuent Pty Ltd that acts as a recruitment and Employer-of-Record intermediary connecting Australian small and medium enterprises with full-time Filipino online workers. The company runs a structured client intake (registration form, AU$200 recruitment fee that converts to a refundable bond) and a multi-step Worker Registration Platform for Filipino talent, primarily sourced from Bacolod City in the Philippines. Once placed, workers are legally employed by AwayTeam's Philippine operations, and the company manages ongoing HR functions — payroll, invoicing, attendance, and performance assessment — while the Australian client engages under a simple local contract.

The product surface spans ten professional categories, including Virtual Assistant, Digital Marketer, Content Writer, Project Manager, Account Executive, Sales Representative, Accountant, Web Developer, Web Designer, and Customer Service. A supplementary offering, AwayTeam Web, is delivered via a strategic partnership with Intellis and provides tiered web and mobile-app development retainers. Technology is positioned as operational tooling rather than a productized platform: registration and HR process flows are exposed via a web app (app.awayteam.com.au) with no public API, SDK, or disclosed integrations, and recruitment matching is performed by dedicated recruitment specialists rather than algorithmic models.

Revenue is generated from two streams: a one-time AU$200 recruitment fee per placement and a recurring 20% service fee layered on top of worker salaries for ongoing HR management. The go-to-market is sales-led via the company website and direct engagement with recruitment specialists, supplemented by content marketing (a blog and weekly newsletter) and partnership marketing (notably with Business In Heels). The customer base is described as Australian SMEs, with only two publicly named clients (Intellis and Zero Commission), and the company operates under the privacy framework of Australia's Privacy Act 1988 (Cth).

Name

AwayTeam

Legal name

Entuent Pty Ltd

Website

https://awayteam.com.au

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

AwayTeam is an Australian-Philippine recruitment and Employer-of-Record service that connects Australian SMEs with full-time Filipino online workers across ten professional categories, handling recruitment, payroll, invoicing, and attendance under a 20% managed-services fee model.

Ownership category

akta.pro rank

Product category

Remote Staffing and Business Process Outsourcing

NAICS

Professional Employer Organizations (561330), Employment Placement Agencies (561311), Employment Services (5613)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Onboarding, Offboarding & Employee Lifecycle Administration (BPACAHAL)

akta.pro secondary industries

Workforce Compliance & Employment Law Risk Management (Local Labor Law, Tax, Statutory) (BPACAHAH), Employee Onboarding & Offboarding Administration (BPAAAIAA), Administrative, Clerical & Office Support Direct Hire (BPACAFAF), Workforce Management & Scheduling Outsourcing (Non-payroll) (BPACAKAJ)

Keywords

• Remote workforce recruitment
• Business process outsourcing
• Online worker staffing
• Ethical outsourcing services
• Remote HR management

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Recruitment Services: One-time AU$200 recruitment fee charged to Australian businesses for sourcing and matching with Filipino online workers. This fee becomes part of a refundable bond after successful recruitment and completion of probationary period.
2. Ongoing HR Management Services: 20% service fee on top of worker salaries covers ongoing HR support including payroll processing, attendance management, assessment, and invoicing. Workers are employed by AwayTeam's Philippine-based company.
3. Web Development Services (AwayTeam Web): Partnership with Intellis providing web development services at various price packages. Includes web design, development, digital marketing, and IT support.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

AwayTeam recruits, screens, and matches Australian small and medium enterprises with full-time Filipino online workers across ten professional categories including Virtual Assistant, Digital Marketer, Content Writer, Project Manager, Account Executive, Sales Representative, Accountant, Web Developer, Web Designer, and Customer Service. Workers are legally employed by AwayTeam's Philippine entity, and the company provides ongoing HR administration including payroll processing, attendance tracking, performance assessment, and invoicing for a 20% service fee on top of worker salaries, plus a one-time AU$200 recruitment fee.

Product overview

AwayTeam is a business process outsourcing and ethical recruitment platform that connects Australian small-to-medium enterprises with skilled Filipino online workers for full-time remote employment. The core offering is the Online Worker Recruitment service, which handles the complete hiring workflow including candidate sourcing, screening, and ongoing HR support (payroll, invoicing, assessment, attendance). The platform organizes talent across 10 professional categories: Virtual Assistant, Digital Marketer, Content Writer, Project Manager, Account Executive, Sales Representative, Accountant, Web Developer, Web Designer, and Customer Service. Supplementary modules include AwayTeam Web (a web development retainer service partnership with Intellis offering tiered monthly packages for businesses needing digital development), the Worker Registration Platform for Filipino professionals to join the talent pool, and the Client Registration Platform for Australian businesses to submit recruitment requests. AwayTeam charges a AU$200 recruitment fee plus a 20% service fee on employment costs.

Differentiator

Problem solved

Functional benefit

Brands

• AwayTeam Web: Web development services partnership with Intellis providing website and app development, digital marketing, and online IT support.

Quantifiable outcome

• Australian businesses can focus on growth while AwayTeam handles recruitment and HR administration

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• IntelliscoreStrategic or Co-development PartnerAwayTeam Web partnership with Intellis provides high quality web development services at various price packages. The partnership enables Australian businesses to access web development, app development, and digital marketing services through AwayTeam's managed team of Filipino online workers.
• Business In HeelsminorGTM or Marketing PartnerMarketing partnership targeting female entrepreneurs in Australia. AwayTeam provides online worker services while Business In Heels provides access to their network of businesswomen. Includes free 1-hour consultation with Louisa Tew.
• TheSpaceminorOthersPartner organization sharing AwayTeam's vision for online work and ethical employment practices.
• Goodwill WineminorOthersPartner brand sharing AwayTeam's vision for ethical and sustainable business practices.
• Real Tradies WivesminorOthersPartner brand in Melbourne supporting AwayTeam's mission and vision.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Penbrothers: A Philippines-based staffing and EOR provider helping companies build offshore teams with full HR and payroll support. Directly comparable to AwayTeam's managed-services model, though serving a wider client geography.
• Outsourcely: A freelance marketplace for hiring remote workers, with a strong pool of Filipino talent. Adjacent to AwayTeam's offering — overlaps on the talent-sourcing side but lacks the EOR/HR management layer.

Broad incumbents

• Multiplier: A global EOR and payroll platform with Philippines coverage, allowing companies to hire and manage international employees compliantly. Competes with AwayTeam on the employment-compliance layer of the value chain at significantly greater scale.
• Deel: A major global payroll and EOR platform enabling companies to hire and pay international employees compliantly. Competes with AwayTeam for clients seeking cross-border employment solutions, but at much broader scale and with deeper product investment.
• Oyster HR: A global employment platform focused on compliant international hiring, including Philippines-based employees. Comparable to AwayTeam on the employment-compliance side, but targets a broader SaaS buyer rather than SME recruitment.
• Remote: A global Employer of Record platform that hires employees in 80+ countries on behalf of companies, including the Philippines. Represents a broader, tech-enabled incumbent that competes with AwayTeam's EOR-style value proposition at greater scale.

Direct peers

• OnlineJobs.ph: A leading Philippines-based job marketplace connecting Filipino virtual workers with international employers. Directly competes with AwayTeam in sourcing Filipino online professionals for overseas clients, though it operates as a marketplace rather than a managed EOR service.
• Wishup: An India-based virtual assistant staffing service that pre-vets and manages remote professionals for international clients. Comparable business model of recruiting, vetting, and managing offshore staff for SMEs in English-speaking markets.
• VirtualStaff.ph: A Philippines-focused virtual staffing provider offering managed remote workers to Australian, US, and UK businesses. Closely comparable to AwayTeam's recruitment-and-HR model for the Filipino talent market.
• 20four7VA: A Philippine-based virtual assistant staffing company providing vetted Filipino VAs to international businesses. Comparable to AwayTeam in offering managed staffing with HR and payroll support for offshore workers.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/awayteamau
• Facebookfacebook.com/awayteam.com.au
• Instagraminstagram.com/awayteamau

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AwayTeam