Connect Services
Connect Services is a Queensland-headquartered Australian systems integrator that designs, installs, and supports cloud-managed Verkada security and communications infrastructure for enterprise and government clients across mining, construction, retail, healthcare, education, and other verticals.
- Company typePrivate
- Founded2007
- HeadquartersEight Mile Plains, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Connect Services does
Connect Services is a Queensland-headquartered, Australia-focused systems integrator specialising in cloud-managed enterprise security and communications infrastructure, founded in 2007 and operating with 11–50 employees. The company's core capability is the design, installation, and ongoing support of the Verkada cloud-managed security platform — on which it holds the highest Platinum Plus partner status and VPSN certification, and which it self-describes as positioning it as the top Verkada partner by revenue in Australia and the top sales team across APAC. The product surface spans security cameras, access control, alarm systems, video intercom, vape detection, air quality monitoring, and Workplace occupancy analytics, all unified under a single cloud dashboard; this is supplemented by communications infrastructure (fibre, structured cabling, wireless, Wi-Fi), electrical contracting services, and solar-powered portable CCTV and communications units for remote and temporary sites.
The business serves enterprise and government clients across eight named verticals: mining and resources, commercial construction, retail and shopping centres, hospitality, industrial and manufacturing, education, healthcare, and government and infrastructure. Revenue is generated through project-based professional services for design and installation, recurring 24/7 alarm monitoring subscriptions, and hardware sales of portable security units, with pricing delivered via custom quotes rather than published tiers. Go-to-market is enterprise field sales with a 24-hour enquiry response commitment, structured proposal and site-evaluation process, government procurement panel participation, and co-marketing leverage from Verkada's partner ecosystem. The company holds Queensland Security Licence 3460036, Electrical Contractor Licence 89369, NECA membership, and CM3 certification, supporting participation in regulated commercial and public-sector tenders.
Connect Services firmographics
Firmographics- Name
- Connect Services
- Legal name
- Connect Services
- Website
- https://connectservices.com.au
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Connect Services is a Queensland-headquartered Australian systems integrator that designs, installs, and supports cloud-managed Verkada security and communications infrastructure for enterprise and government clients across mining, construction, retail, healthcare, education, and other verticals.
- Ownership category
- akta.pro rank
Connect Services industry classification
Industry- Product category
- Enterprise Security Systems Integration
- NAICS
- Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ)
- akta.pro secondary industries
- Cloud Security & Compliance Services (BPAEACAG), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
Keywords
Where Connect Services is headquartered
LocationHeadquarters
- HQ city
- Eight Mile Plains
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Connect Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Security System Design and Installation: Design, supply, and professional installation of cloud-based security systems including CCTV cameras, access control, alarm systems, video intercom, and environmental sensors. Projects range from single-site installations to national multi-facility rollouts, with revenue recognised as project-based professional services.
- Communications Infrastructure Installation: Design and installation of fibre, copper, and wireless data infrastructure, structured cabling, Wi-Fi networks, and network installations for commercial and industrial environments. Delivered as project-based professional services.
- Electrical Services: Supporting electrical services for security and communications installations, including electrical maintenance, switchboard upgrades, lighting, and power infrastructure works for industrial and commercial facilities.
- Alarm Monitoring Services: 24/7 professional monitoring services for security systems with alarm response, CCTV verification, and escalation to nominated contacts or emergency services. Ongoing monitoring contracts billed on a recurring basis.
- Portable Security and Communications Solutions: Sale and deployment of rapidly deployable CCTV trailers, solar camera units, and portable communications units for temporary or remote site security. Includes both sale of hardware and potentially rental/ongoing monitoring.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing — no standardised tiers published |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Connect Services product offering
Product offeringCore offering
Connect Services designs, supplies, installs, and supports cloud-managed enterprise security and communications systems for commercial, industrial, and government clients across Australia. Its core offering centres on the Verkada cloud-managed platform — including security cameras, access control, alarm systems with 24/7 monitoring, video intercom, vape detection, air quality monitoring, and workplace analytics — supplemented by commercial/industrial communications infrastructure (fibre, copper, wireless data, structured cabling), portable solar-powered security units, and supporting electrical services.
Product overview
Connect Services is a Queensland-based enterprise security and communications systems integrator offering a cloud-managed security platform built primarily on the Verkada system. The core portfolio spans three capability areas: Cloud-Based Security (Verkada cameras, access control, alarm systems, monitoring, vape detection, air quality, video intercom, and workplace analytics); Communications Infrastructure (commercial/industrial fibre, data cabling, and wireless solutions); and Portable Solutions (solar cameras and mobile security trailers). The Verkada platform serves as the unified backbone, integrating all security and environmental monitoring capabilities under one centrally managed cloud environment. Services are delivered to commercial, industrial, mining, construction, government, healthcare, education, retail, and hospitality clients across Australia.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud-Managed Security Cameras (Verkada)
Quantifiable outcome
- Faster incident investigation through remote footage search without physical recorder retrieval
- +3 more outcomes
Companies that use Connect Services
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles7 records
Connect Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature5 records
Connect Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- VerkadaflagshipVerkada is Connect Services' primary technology platform partner. Connect Services is Verkada's Platinum Plus Partner — the highest partner tier — and VPSN (Verkada Partner Success Network) Certified. The company is the top Verkada partner by revenue in Australia and the top sales team across the APAC region. Connect Services specialises exclusively in the Verkada cloud-managed security platform, providing design, installation, and ongoing support. Verkada products deployed include security cameras, access control, alarm systems, video intercom, air quality monitoring, vape detection, and the Workplace analytics platform.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Connect Services competitors and assessment
Company assessmentRegional players
- SNP Security: Australian-owned integrated security provider offering electronic security, monitoring, and guarding services nationally. Direct Australian comparable to Connect Services in serving multi-site enterprise and government clients with combined electronic and manned security solutions.
- Wilson Security: Australian security services company delivering integrated electronic security, monitoring, and guarding across commercial, industrial, and government customers. Comparable in operating a national Australian footprint with bundled security delivery, but with broader manned-services weighting.
Direct peers
- Interface Security Systems: US-based managed security services provider combining cloud-managed video, access control, intrusion, and network services for multi-site enterprise clients. Closely aligned with Connect Services' recurring monitoring and cloud-managed platform delivery model.
- Convergint Technologies: Global systems integrator specialising in electronic security, fire, and communications infrastructure for enterprise and government clients. Closest comparable in business model: project-based design, install, and integration of integrated security platforms across multi-site commercial and industrial customers.
- Kastle Systems: Managed security services provider specialising in cloud-based access control, video, and visitor management for commercial real estate and enterprise. Comparable in delivering cloud-managed, remotely operated security infrastructure across multi-tenant and multi-site commercial portfolios.
- Security 101: Commercial security systems integrator operating a franchise network across the US with services spanning video surveillance, access control, and intrusion detection for enterprise customers. Closely mirrors Connect Services' project-based, vendor-agnostic-but-platform-aligned integrator model.
Broad incumbents
- Johnson Controls (Tyco Integrated Security): Global building technology provider with a substantial integrated security portfolio across CCTV, access control, and intrusion detection. Competes with Connect Services for large enterprise and government multi-site security deployments, especially in industrial, healthcare, and education verticals.
- STANLEY Security: Large incumbent security systems integrator and monitoring services provider with a global footprint, including a strong Australian presence. Overlaps with Connect Services on cloud-managed CCTV, access control, and enterprise monitoring but operates across multiple product vendors rather than specialising in one.
- Allied Universal: Large global security services and integrated technology provider combining electronic security systems with guarding services. Comparable to Connect Services in targeting large multi-site enterprise and government clients with integrated security solutions, but at significantly greater scale.
- Securitas Technology: Technology and electronic security arm of Securitas, deploying enterprise access control, video, and integrated security platforms globally. Comparable in that it designs and operates multi-site cloud-managed security for enterprise and government customers, though as part of a much larger security services parent.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Connect Services social profiles
Digital presenceConnect Services compliance and trust
Trust signalCompliance8 records
Connect Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Connect Services leadership team
Management profileNumber of profiles
Connect Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Connect Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Connect Services
What does Connect Services do?
Connect Services designs, supplies, installs, and supports cloud-managed enterprise security and communications systems for commercial, industrial, and government clients across Australia. Its core offering centres on the Verkada cloud-managed platform — including security cameras, access control, alarm systems with 24/7 monitoring, video intercom, vape detection, air quality monitoring, and workplace analytics — supplemented by commercial/industrial communications infrastructure (fibre, copper, wireless data, structured cabling), portable solar-powered security units, and supporting electrical services.
Is Connect Services a public or private company?
Connect Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Connect Services founded?
Connect Services was founded in 2007. It employs 11 to 50 people.
Where is Connect Services based?
Connect Services is headquartered in Eight Mile Plains, Australia, in the Oceania region.
How does Connect Services make money?
Five revenue lines are on record. Security System Design and Installation is the primary driver. The others are communications Infrastructure Installation, electrical Services, alarm Monitoring Services and portable Security and Communications Solutions.
Who are Connect Services's main competitors?
Regional players on record are SNP Security and Wilson Security. Direct peers are Interface Security Systems, Convergint Technologies, Kastle Systems and Security 101. Broad incumbents are Johnson Controls (Tyco Integrated Security), STANLEY Security, Allied Universal and Securitas Technology.
Does Connect Services have an API?
No public API is recorded for Connect Services.
What industry is Connect Services in?
Connect Services's product category is Enterprise Security Systems Integration. Its primary akta.pro industry code is BPAKAGAJ, Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance), with a secondary code of BPAEACAG, Cloud Security & Compliance Services. Its NAICS code is 561621 and its SIC code is 7373.