Bethesda Center for the Homeless

What Bethesda Center for the Homeless does

Bethesda Center for the Homeless is a 501(c)(3) non-profit organization founded in 1989, operating a single-site day shelter (open daily 8:00am-5:00pm) and emergency night shelter (open nightly 7:00pm-8:00am) at 930 North Patterson Avenue in Winston-Salem, North Carolina. It serves homeless men and women in Winston-Salem and Forsyth County, including those living on streets, in woods, and in abandoned structures, with a particular focus on chronically homeless individuals with disabling conditions such as mental health or addiction challenges. Per 2025 impact data, the organization reports 60+ permanent housing placements, 500+ served in the night shelter annually, and 3,000 served in the emergency day shelter.

The organization's core service portfolio consists of four programs: a Day Shelter providing basic amenities (restrooms, showers, laundry, telephones, mailing address, computer/internet access, guest resources); a Night Shelter offering temporary housing with supportive services and spiritual growth opportunities; a Case Management Program with individualized service plans, community resource referrals, financial management guidance, and transportation services; and a Meal Service Program coordinated with volunteer organizations that prepare and serve lunch for 75 or dinner for 100 guests daily. The underlying technology stack is conventional and operational rather than proprietary — built on a Website/Webflow CMS, QGIV for online donation processing, Eventbrite for ticketing, Mailchimp for newsletter management, Google Calendar for event scheduling, and Amazon Wishlist for in-kind donations. SSL and PCI compliance are used to secure online transactions.

Bethesda Center generates revenue exclusively through charitable contributions, grants, and fundraising events — there is no fee-for-service pricing model. Development efforts target individual donors, businesses, churches, civic organizations, clubs, and grant-making organizations, supported by a 2024-2025 Board of Directors that includes representatives from Vulcan Materials, Truist Wealth, Truist Commercial Lending, Atrium Health, Kilpatrick Townsend & Stockton LLP, Northwestern Mutual Financial, McGriff Insurance Services, and Galilee Missionary Baptist. Leadership comprises Executive Director Amanda A. Burton and Associate Executive Director Keshia Gonzalez, supported by case management and intake staff. The organization relies on QGIV-powered online donations, recurring and episodic fundraising events (Sleep Out, Cornhole Tournament, An Evening with Appalachian State Head Football Coach Shawn Clark), and volunteer-led meal services.

Name

Bethesda Center for the Homeless

Legal name

Bethesda Center for the Homeless

Website

https://bethesdacenter.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Bethesda Center for the Homeless is a 501(c)(3) non-profit founded in 1989 that operates a day shelter and emergency night shelter in Winston-Salem, NC, serving homeless men and women in Winston-Salem and Forsyth County with case management, meals, and permanent housing placement.

Ownership category

akta.pro rank

Product category

Homeless Shelter and Supportive Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Emergency shelter services
• Homeless day services
• Case management support
• Permanent housing placement
• Nonprofit community services

Headquarters

HQ city

Winston Salem

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Contributions: Individual donors contribute to the organization through the website donation portal. The organization has an Amazon Wishlist for in-kind donations of essential supplies.
2. Grants: 501(c)(3) non-profit receives grant funding from various organizations to support operations and services.
3. Fundraising Events: Organization hosts events including Sleep Out, Cornhole Tournament, and An Evening with Appalachian State football coach to raise funds.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Bethesda Center for the Homeless operates a day shelter (open daily 8:00am-5:00pm) and emergency night shelter (open nightly 7:00pm-8:00am) for homeless men and women in Winston-Salem and Forsyth County, North Carolina. Services are delivered free of charge and include basic amenities (restrooms, showers, laundry, telephones, mailing address, computer/internet), case management, volunteer meal services, and pathways to permanent housing, family reunification, and mental/physical health care.

Product overview

Bethesda Center for the Homeless operates as a unified service organization offering shelter and supportive services for homeless individuals in Winston-Salem and Forsyth County. The core portfolio consists of two shelter programs: a Day Shelter (open daily 8am-5pm) providing basic amenities and resources, and a Night Shelter (open nightly 7pm-8am) offering temporary housing with supportive services. These are complemented by a Case Management Program that provides individualized guidance, and a Meal Service Program coordinated with community volunteers. The organization also facilitates Permanent Housing Placement to help guests achieve stability. Together, these services form an integrated continuum of care supporting individuals from immediate shelter needs through long-term housing stability.

Differentiator

Problem solved

Functional benefit

Products and services

• Day Shelter Daily shelter open 8:00am-5:00pm providing basic services including restrooms, showers, laundry facilities, telephones, mailing address, computer and internet access, and guest resources for homeless individuals in Winston-Salem and Forsyth County.
• Night Shelter Emergency overnight shelter open 7:00pm-8:00am offering temporary housing and supportive services for homeless individuals, serving as an entry point back into the community with pathways to permanent housing, family reunification, case management, and mental/physical health care.
• Case Management Program Customized case management for homeless individuals providing guidance in exploring barriers to independent living, including regular meetings with case managers, community resource referrals, financial management, and transportation services.
• Meal Service Program Volunteer-run meal program where community organizations prepare and serve lunch for 75 guests or dinner for 100 guests daily, including the opportunity to share messages of encouragement with shelter guests.
• Permanent Housing Placement Housing placement services helping guests transition from homelessness to stable permanent housing, with over 60 placements reported based on 2025 data.

Quantifiable outcome

• 60+ individuals placed in permanent housing
• +2 more outcomes

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Amazon (Wishlist)coreOthersBethesda Center maintains an Amazon Wishlist where community members can purchase and donate essential supplies including water, Lysol, disinfecting wipes, hand soap, hand sanitizer, toilet paper, Ziploc bags, disposable razors, trash bags, wash cloths, towels, and underwear.
• QGIVcoreTechnology or IntegrationThird-party donation platform used for online donations and event registration, enabling secure financial contributions to the organization.
• Indendiary BrewingminorGTM or Marketing PartnerLocal brewing company hosting Bethesda Center's Cornhole Tournament fundraising event on November 23.
• Appalachian State University FootballminorGTM or Marketing PartnerHosting 'An Evening with Appalachian State Head Football Coach Shawn Clark' as a fundraising event for Bethesda Center.
• Churches, Civic Organizations, and ClubscoreChannel Partner/ Reseller/ DistributorVolunteer organizations prepare and serve meals (lunch for 75 or dinner for 100) to shelter guests, providing essential nutrition and encouragement. These organizations are the primary volunteer partners for meal service.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Catholic Charities USA: National network providing emergency shelter, housing assistance, and case management. Comparable service offerings but as part of a broad social services portfolio including immigration, family services, and disaster relief.
• The Salvation Army: Large national non-profit operating emergency shelters, meal programs, and social services across the U.S. Comparable emergency shelter and feeding services, though as part of a much broader portfolio.
• Volunteers of America: National non-profit providing housing, shelter, and supportive services including programs specifically for homeless and at-risk populations. Comparable target population and service approach at much broader scale.

Regional players

• Urban Ministry Center: Charlotte, NC-based non-profit providing shelter, day services, and case management to individuals experiencing homelessness. Comparable service model in the same state, serving a different metro.

Others

• Coalition for the Homeless: Advocacy and service organization focused on homelessness policy and direct programs. Comparable mission focus on homelessness solutions though operating more as an advocacy/coalition entity than a single-site shelter.
• National Alliance to End Homelessness: National advocacy and policy organization focused on preventing and ending homelessness. Not a direct service provider, but a key funder, research, and policy counterpart that shapes the funding environment for shelters like Bethesda.

Direct peers

• Family Promise: National non-profit network operating emergency shelter, case management, and housing stabilization programs for families and individuals experiencing homelessness. Highly comparable service mix and target population.
• People Assisting the Homeless (PATH): Non-profit providing interim housing, permanent supportive housing, and case management for people experiencing homelessness. Comparable housing-placement and supportive services focus.
• Rescue Mission Alliance: Alliance of faith-based rescue missions operating emergency shelters, meal programs, and recovery services for homeless individuals. Comparable shelter + meals + case management service model.
• Winston-Salem Rescue Mission: A 501(c)(3) emergency shelter and recovery program in the same city (Winston-Salem, NC) serving homeless and addiction-affected individuals. It is the closest direct comparable given overlapping geography, mission, and beneficiary population.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/BethesdaCTR
• Instagraminstagram.com/bethesdactr
• Xx.com/bethesdactr
• LinkedInlinkedin.com/company/bethesda-center

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bethesda Center for the Homeless