What Carers Queensland does

Carers Queensland is a Brisbane-based, non-profit organization founded in 1989 that delivers support services to unpaid carers and care recipients across Queensland, Australia. The organization operates with 501-1000 employees and offers services spanning mental health support, guardianship advisory, aged care navigation, and disability support — areas that intersect with Australia's National Disability Insurance Scheme (NDIS) and the My Aged Care program.

The organization's service portfolio reflects the breadth of unmet needs among family carers and individuals with disabilities or age-related conditions. As a registered non-profit, Carers Queensland likely derives revenue from a mix of government grants (federal and state), program-specific funding (e.g., NDIS, Department of Social Services), and possibly fee-for-service components. The headcount of 501-1000 positions it among the larger community service non-profits in Queensland.

The firm's primary "customers" are individual carers and care recipients, with funding relationships held with government agencies. No product, technology platform, or digital tooling details are disclosed in the available source material — most data fields returned empty or placeholder content.

Name

Carers Queensland

Website

https://carersqld.com.au

Company type

Private

Founded year

1989

Headcount range

501–1,000 employees

Short description

Carers Queensland is a Brisbane-based non-profit founded in 1989 that delivers mental health, guardianship, aged care, and disability support services to unpaid carers and care recipients across Queensland, Australia.

Ownership category

akta.pro rank

Product category

Community Care and Carer Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

Home Health Clinical Care Coordination & Case Management (HSABACAO), Financial & Bill-Pay Oversight Coordination (Representative Payee Support) (HSABAIAK)

Keywords

• Carer support services
• Disability support
• Aged care services
• Mental health support
• Advocacy and guardianship

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Markets served

GTM type

B2C

Offering type

Services

Core offering

Carers Queensland is a non-profit organisation that delivers support services to unpaid carers across Queensland, Australia. Its offerings span mental health support, guardianship assistance, aged care guidance, and disability support services, helping carers navigate complex care systems and access relevant programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Support Services

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• Carer Gateway: Australian Government-funded national service delivering carer support, counselling, and respite coordination. Carer Gateway is the federal programmatic counterpart that Carers Queensland delivers against in Queensland, with overlapping service categories.
• Anglicare Australia: Faith-based national non-profit delivering community care, aged care, and disability services. Comparable in service mix, non-profit structure, and Australian government contracting model.
• Mission Australia: National non-profit providing disability employment, mental health, aged care, and community support. Comparable in non-profit model, federal/state contracting reliance, and service breadth.
• Life Without Barriers: Large national non-profit providing disability, aged care, child protection, and mental health services. Comparable in service breadth and reliance on NDIS/aged care funding.

Direct peers

• Carers NSW: Sister state-based carer advocacy and support organization in New South Wales. Operates the same model of state-level carer support, advocacy, and service delivery, making it a structurally identical peer.
• Uniting (UnitingCare Queensland): Major Queensland-headquartered non-profit delivering aged care, disability (NDIS), mental health, and family support. Direct regional peer with overlapping service lines and similar headcount scale.
• Benevolent Society: Large Australian non-profit providing aged care, disability, and family support services across multiple states. Comparable in service breadth, non-profit model, and reliance on government funding streams.
• Carers Australia: National peak body for unpaid carers in Australia. Carers Queensland is a member/affiliate that delivers state-level services on the ground while Carers Australia operates federally, making them operationally complementary and structurally comparable.

Regional players

• Multicap: Queensland-based non-profit providing disability support and aged care services. Direct regional peer operating in the same NDIS and aged care funding environment as Carers Queensland.

Emerging players

• Feros Care: Australian non-profit delivering aged care, disability support, and well-being services with a focus on digital enablement. Comparable service mix with stronger technology orientation, representing a forward-leaning peer.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat3 records

Key risks4 records

Key highlights4 records

Customer concentration

• Xx.com/CarersQLD

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carers Queensland