City of Folsom

What City of Folsom does

The City of Folsom is a full-service municipal government incorporated in 1946, serving more than 81,000 residents across approximately 30 square miles in eastern Sacramento County, California. Operated under a five-member elected City Council with a Council-Manager governance model, the city delivers the standard municipal service stack: police protection, fire and emergency medical services (Fire Department established 1857, serving approximately 95,680 residents), water, sewer, and solid-waste utilities, parks and recreation (49 parks, 50+ miles of paved trails), code enforcement, housing services, planning and building permitting, public works, and public transportation via the regional SacRT system. The resident base is high-income relative to peers — the city self-reports the 13th-highest median household income in California — anchored economically by Intel's Folsom campus and other Capital Region employers.

The technology footprint is a typical mid-sized municipal SaaS stack rather than a proprietary platform. Citizen-facing services run on vendor-licensed systems: eTRAKiT (online permitting) and ProjectDox (electronic plan review) for building, engineering, planning, and tree applications; SeeClickFix for mobile 311-style issue reporting; Dropcountr for household water-usage monitoring with peer comparison and leak alerts; and InvoiceCloud for utility billing with autopay and e-bill functionality. Recreation registration runs on a Webtrac system. The city operates a physical asset base that includes City Hall at 50 Natoma Street, the Steve Miklos Aquatic Center, Andy Morin Sports Complex, the Folsom City Zoo Sanctuary (a rescued-animal facility), a senior and art center, a community center, fire administration, and police facilities. The city does not disclose proprietary AI/ML capability development, and none of the integrated vendor systems are described as incorporating proprietary machine-learning features in the source materials.

Folsom's revenue mechanics are diversified across multiple streams typical of a full-service municipality. Recurring monthly revenue comes from bundled utility billing (water, sewer, garbage) to residential and commercial customers, with a 3.1% credit-card service fee and $3.50 e-check fee on InvoiceCloud-processed payments (effective August 1, 2024). Transaction-fee revenue flows from building, engineering, planning, tree, special-event ($63 application fee), and transportation permits, plus plan-review and inspection fees through the eTRAKiT portal. One-time business license fees, transient occupancy taxes from short-term rentals and lodging, property-related charges to landlords, and recreation and facility-rental revenue (Aquatic Center daily rates of $10 and family season passes at $219; Zoo memberships tiered $45-$175) round out the operating mix. Discretionary capital partnership revenue is increasingly visible — Community Service Day 2026 has aggregated presenting sponsors Dignity Health and Micron and visionary sponsor Lennar, indicating the city's positioning as a partner of choice for corporate civic-investment programming. Specific annual revenue and budget figures are not publicly disclosed.

Name

City of Folsom

Legal name

City of Folsom

Website

https://folsom.ca.us

Company type

Public

Founded year

1946

Operating status

Operating

Headcount range

251–500 employees

Short description

Folsom, California is a full-service municipal government serving 81,000-plus residents in eastern Sacramento County, delivering public safety, utilities, parks and recreation, permitting, housing, and community development through a 251-to-500-employee operation.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Environmental Quality Programs (9241), Utilities (221), Administration of Conservation Programs (92412), Zoos and Botanical Gardens (712130), Nature Parks and Other Similar Institutions (71219)

SIC

Refuse Systems (4953), Sanitary Services (4950), Water Supply (4941)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Utility billing services
• Parks and recreation programs
• Public safety services
• Community development permitting

Headquarters

HQ city

Folsom

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D, Marketing or Sales

Revenue model

1. Utility Billing Services: The city generates revenue through combined municipal utility billing including water, sewer, and garbage services. Utility bills generate monthly with flat-rate sewer and trash services billed in advance and metered water charges billed in arrears. The city serves residential and commercial customers with these essential services.
2. Permit and Development Fees: Revenue from building permits, engineering permits, planning applications, tree permits, special event permits, transportation permits, and associated plan review and inspection fees.
3. Business Licenses: Revenue from business license certificates required for all landlords operating in Folsom and general business operations within the city.
4. Transient Occupancy Tax (TOT): Tax revenue from short-term rentals and hotel/motel stays within the city limits.
5. Recreation and Facility Rentals: Revenue from aquatic center admissions, lap swim passes, aquacise classes, birthday party packages, sports complex rentals, community facility rentals, and zoo sanctuary admissions and memberships.
6. Property-Related Charges: Utility services billed directly to property owners effective at close of escrow. Property owners are responsible for solid waste, water, and sewer services regardless of tenant occupancy.

Pricing tiers

Distribution channels6 records

Marketing channels10 records

Core offering

The City of Folsom is a municipal government providing comprehensive administrative, public safety, utility, recreation, and community development services to residents and businesses within city limits. Core offerings include water/sewer/garbage utility billing, building permits and plan review, parks and recreation programs, fire and police protection, code enforcement, waste and recycling collection, public transportation coordination, and housing services. The city operates facilities such as the Steve Miklos Aquatic Center, Folsom City Zoo Sanctuary, community center, senior center, and 49 parks with 50+ miles of trails.

Product overview

The City of Folsom provides comprehensive municipal services through a unified government platform. The core offerings include utility billing (water, sewer, garbage), the ePermit Center for online permitting, parks & recreation with 49 parks and 50+ miles of trails, fire and police department services, waste and recycling, code enforcement, housing services, and public transportation via SacRT. Key facilities include the Steve Miklos Aquatic Center, Folsom City Zoo Sanctuary, sports complex, senior center, and art center. The city integrates with InvoiceCloud for billing, eTRAKiT and ProjectDox for permitting, SeeClickFix for resident problem reporting, Dropcountr for water monitoring, and SacRT for transit services.

Differentiator

Problem solved

Functional benefit

Products and services

• Utility Billing Services Combined municipal utility billing for residential and commercial customers covering water, sewer, and garbage services in one monthly bill, with online payment portal, autopay options, and usage monitoring.
• ePermit Center Online permitting and plan review portal providing electronic application, fee payment, status checking, permit printing, and inspection scheduling for building, engineering, planning, and tree permits.
• Parks & Recreation Services Comprehensive parks and recreation programming including 49 parks, 50+ miles of trails, aquatic center, sports complex, senior center, art center, and community facilities offering recreational activities, classes, camps, and special events.
• Fire Department Services Full-service fire department providing emergency medical services, fire suppression, water and technical rescue, hazardous materials response, fire prevention, and public education to approximately 95,680 residents across 30 square miles.
• Police Department Services Law enforcement services including emergency response, crime prevention, community programs, online reporting, animal services, and neighborhood watch initiatives serving one of the safest cities in the U.S.
• Waste and Recycling Services Residential, multi-family, and business recycling services including trash collection, recycling, green waste, and hazardous materials collection serving a city that generates approximately 200 tons of waste daily.
• Housing Services Housing programs including residential rehabilitation, inclusionary housing ordinance, accessory dwelling units, seniors helping seniors home repair, affordable housing, and fair housing compliance.
• Code Enforcement Services Community service improving quality of life by responding to complaints, investigating violations, and obtaining compliance with Folsom Municipal Code, addressing abandoned vehicles, property maintenance, zoning violations, and illegal construction.
• Public Transportation Public transit services including Folsom Stage Line bus service operated by SacRT and Gold Line light rail connecting Folsom to downtown Sacramento and regional destinations.
• Steve Miklos Aquatic Center Year-round aquatic facility offering recreation swim, lap swim, swim lessons (Sea Squad program), aquacise classes, swim teams, and birthday party packages with interactive play structures, water slides, and diving boards.
• Folsom City Zoo Sanctuary Zoo sanctuary providing habitat for rescued wild and domestic animals including bears, cougars, bobcats, monkeys, and raptors, offering educational programs, tours, and volunteer opportunities.
• SeeClickFix Folsom (Report a Problem) Mobile and web application allowing residents to report non-emergency maintenance issues including abandoned vehicles, code enforcement concerns, potholes, graffiti, illegal dumping, and infrastructure problems.
• New Organics Recycling Program State-mandated organics recycling program for handling organic waste including food scraps, food-soiled paper, yard waste, and wood.

Quantifiable outcome

• Ranked as one of the safest cities in the United States
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered flagship and core.

• Dignity HealthflagshipGTM or Marketing Partner · 1 January 2026Presenting sponsor of Folsom Community Service Day 2026, contributing to major civic volunteer event mobilizing hundreds of community members for service projects benefiting schools, parks, seniors, and nonprofits.
• MicronflagshipGTM or Marketing Partner · 1 January 2026Presenting sponsor of Folsom Community Service Day 2026, supporting community volunteer initiatives and civic engagement programs.
• LennarcoreGTM or Marketing Partner · 1 January 2026Visionary sponsor of Community Service Day 2026, supporting major annual volunteer event for community improvement projects.
• Sacramento Regional Transit District (SacRT)coreStrategic or Co-development PartnerSacRT operates the Folsom Stage Line bus service and Gold Line light rail connecting Folsom to downtown Sacramento and regional destinations. The city relies on SacRT for public transportation services.
• IntelcoreOthersIntel, the largest technology company in the Sacramento region, maintains a campus in Folsom, contributing to the city's high-tech identity and economic base.
• Folsom Lake College / Los Rios Community College DistrictcoreStrategic or Co-development PartnerFolsom Lake College serves over 9,700 students and operates the Harris Center for the Arts, providing educational opportunities and cultural events for the community.
• Folsom Cordova Unified School DistrictcoreStrategic or Co-development PartnerOperates 15 schools in Folsom, with Folsom High School and Vista del Lago High School recognized as top high schools nationally, serving the city's educational needs.
• Mercy Hospital of FolsomcoreOthersMajor healthcare facility providing medical services to Folsom residents alongside Kaiser Permanente and other medical providers.
• Friends of the Folsom ZoocoreStrategic or Co-development Partner501(c)(3) nonprofit volunteer organization supporting the Folsom City Zoo Sanctuary through memberships, donations, and advocacy. Manages zoo membership program and fundraising.
• SacSewer (Sacramento Area Sewer District)coreStrategic or Co-development PartnerProvides annual rate assistance rebates for qualified customers and handles regional sewer services for Folsom residents.
• Folsom Chamber of CommercecoreStrategic or Co-development PartnerSupports local business community and economic development initiatives in partnership with the city's economic development department.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Regional players

• City of Placerville, California: El Dorado County seat providing full municipal services to a smaller population but operating within the same eastern Sacramento/western El Dorado labor shed and partner of the same regional transit and education systems as Folsom.
• El Dorado Hills Community Service District: Special district serving the affluent El Dorado Hills area immediately east of Folsom. Provides overlapping parks, recreation, and waste services in the same labor and real estate market, making operational cost and rate benchmarks highly relevant.

Direct peers

• City of Roseville, California: Neighboring Placer County city of similar size (~150K residents) operating its own utility services (water/electric via Roseville Electric), parks, recreation, and full-service municipal government. Most directly comparable on revenue mix and service portfolio in the Sacramento region.
• City of Rancho Cordova, California: Adjacent Sacramento County city of comparable scale (~80K residents) offering similar municipal services including utility billing, parks and recreation, public works, and economic development. Direct geographic peer with overlapping service area.
• City of Rocklin, California: Placer County city of comparable size (~70K residents), similar affluent demographic profile, and comparable full-service municipal government model. Strong peer for benchmark on operating efficiency and service mix.
• City of Lincoln, California: Growing Placer County city with similar demographic profile and full-service municipal operations including utilities, parks, recreation, and public safety. Comparable on resident growth trajectory and revenue structure.

Broad incumbents

• Sacramento Municipal Utility District (SMUD): Regional electric utility serving Folsom that complements the city's water/sewer/garbage offering. Compared to Folsom's combined utility billing, SMUD provides a larger-scale analog on utility customer service and digital billing operations.
• Sacramento County, California: Overarching county government providing regional services (transit via SacRT, public health, waste coordination) that interact with and depend on Folsom's municipal operations. Useful as broader regional benchmark.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CityofFolsom
• YouTubeyoutube.com/channel/UCm7B7c0gzAQ10SOqSjokgTQ
• Facebookfacebook.com/CityofFolsom
• Instagraminstagram.com/cityoffolsom

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Folsom