Quay Healthcare

What Quay Healthcare does

Quay Healthcare is a UK Community Interest Company (CIC) operating as a GP Federation, founded in 2014 as part of the Prime Minister's Challenge Fund. All GP practices in Warrington are shareholders of the CIC, and the company works in partnership with the four local Primary Care Networks (Central East, South, East, and Warrington Innovation) to deliver NHS commissioned services to more than 220,000 registered patients. The organisation is CQC-registered (reference 1-2182562346) and headquartered at Orford Jubilee Neighbourhood Hub in Warrington.

The company's service portfolio centres on adult ADHD assessment and diagnosis, delivered both under direct NHS contracts (notably with Cheshire & Merseyside ICB) and through NHS Right to Choose pathways across six English regions: Cheshire & Merseyside, Hereford & Worcester, West Yorkshire, Sussex, Derby & Derbyshire, and Birmingham & Solihull. Complementary offerings include Enhanced Access appointments delivered through six hub clinics, ARRS-funded roles (Clinical Pharmacists, First Contact Physiotherapists, Paramedics, Mental Health Practitioners, Social Prescribers, Health and Wellbeing Coaches, Care Coordinators), specialist clinics, locum workforce solutions, and a paid training course catalogue covering first aid, basic life support, and emergency care qualifications priced from £25 to £395 per person.

Revenue is generated almost entirely through NHS commissioning arrangements, with the training course stream providing a small ancillary source. Quay Healthcare employs 51-100 staff and is led by CEO Mark Dyson alongside Chairman & Chief Medical Officer Dr Quincy Chuka, Medical Director Dr Richard Wong, and Non-Executive Director Katy Tabener. Operating without external private equity or venture capital, the CIC structure constrains capital-intensive expansion and concentrates revenue exposure on NHS Integrated Care System funding decisions, as evidenced by activity caps already imposed by Cheshire & Merseyside ICB.

Name

Quay Healthcare

Legal name

Quay Healthcare CIC

Website

https://quayhealthcare.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Quay Healthcare is a UK Community Interest Company and GP Federation, founded 2014, delivering NHS commissioned adult ADHD assessment and primary care support services to 220,000+ patients across Warrington and six English regions under NHS contracts and Right to Choose pathways.

Ownership category

akta.pro rank

Product category

Primary Care Services

NAICS

Offices of Other Health Practitioners (6213), Offices of Mental Health Practitioners (except Physicians) (62133)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Occupational & Employer-Sponsored Primary Care Clinics (HLAFAGAJ)

akta.pro secondary industries

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Primary care services
• Adult ADHD assessment
• GP federation services
• Enhanced access appointments
• First aid training courses

Headquarters

HQ city

Warrington

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. NHS Healthcare Services: Quay Healthcare operates primarily as an NHS contracted service provider. Revenue is generated through contracts with Clinical Commissioning Groups (now Integrated Care Systems) for delivering healthcare services including adult ADHD assessment, primary care support, and enhanced access appointments. Services are funded through the NHS budget and PCN directed enhanced services (PCN DES).
2. Training Courses: Quay Healthcare offers paid training courses including First Aid Training, Basic Life Support, and professional healthcare courses. These are one-time paid services delivered to individuals and organizations, priced per person with courses ranging from £25 to £395.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Quay Healthcare is a Warrington-based GP Federation and Community Interest Company that delivers NHS primary care services in partnership with the four Warrington Primary Care Networks. Its flagship offering is adult ADHD assessment and diagnosis delivered both under NHS contracts and via the Right to Choose pathway across multiple regions of England, complemented by Enhanced Access appointments (evenings and weekends at hub clinics), ARRS-aligned workforce roles (Clinical Pharmacy, First Contact Physiotherapy, Paramedics, Mental Health, Social Prescribing, Health Coaching, Care Coordination), Specialist Clinics, and accredited paid training courses (first aid, BLS, ECG, FREC3).

Product overview

Quay Healthcare is a GP Federation providing specialist healthcare services with a primary focus on adult ADHD assessment and diagnosis. The organization operates as a multi-service healthcare provider offering both NHS contracted services and right-to-choose options nationally. The core portfolio includes Adult ADHD Assessment & Diagnosis as the flagship specialist service, complemented by Enhanced Access appointments for extended hours primary care, and a comprehensive range of Primary Care Support services including Clinical Pharmacy, First Contact Physiotherapists, Paramedics, Mental Health Practitioners, Social Prescribers, Health and Wellbeing Coaches, and Care Coordinators. Additional offerings include Locum Workforce Solutions for flexible staffing, Training Courses (first aid and emergency care), and Specialist Clinics. Services are delivered in partnership with Primary Care Networks across Warrington, Cheshire & Merseyside, and nationally.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult ADHD Assessment and Diagnosis Comprehensive evaluations and diagnosis pathways for adults with suspected ADHD, delivered by qualified clinicians via NHS contracts and Right to Choose across Cheshire & Merseyside, Hereford & Worcester, West Yorkshire, Sussex, Derby & Derbyshire, and Birmingham & Solihull.
• Enhanced Access Service Primary care appointments with clinicians outside normal opening hours, including evenings and weekends, delivered through hub-based clinics offering GP, ANP, Practice Nurse, Blood Test, and Minor Ailment appointments.
• Primary Care Support (ARRS Workforce Roles) Bundled ARRS-aligned workforce provision covering Clinical Pharmacy, First Contact Physiotherapy, Paramedics, Mental Health, Social Prescribing, Health and Wellbeing Coaching, and Care Coordination to strengthen local healthcare teams.
• Specialist Clinics Tailored specialist services including Serious Mental Illness Annual Health Checks, Vaccination Services, Covid Hot Hub, and Mobile Clinic services delivered within primary care settings.
• Locum Workforce Solutions Connecting healthcare professionals with flexible locum opportunities across primary care settings.
• Training Courses Range of accredited training courses for healthcare professionals, employers, schools, and individuals, including Basic Life Support & AED Level 2, Basic Life Support Refresher, First Aid at Work Level 3 (£295), First Aid at Work Refresher (£95), Immediate Management of Anaphylaxis Level 3, Oxygen Therapy Administration Level 3, Sports/Outdoor First Aid Level 2 (£90), Undertaking ECGs (£75), Mini-Medics for children aged 7-11 (£30), Administration of Medical Gases (£95), First Response Emergency Care Level 3 (FREC3, £395), and Chronic Disease Management in Primary Care.
• Estate Management and Development Consultancy Property and estate management consultancy services for primary care facilities.
• Consultancy Hosting Hosting and support services for healthcare consultancy engagements.

Quantifiable outcome

• Delivers Primary Care services to more than 220,000 people across the region
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• GP Practices in WarringtoncoreStrategic or Co-development Partner · 1 January 2014All GP practices in Warrington are shareholders of the Community Interest Company (CIC). This ownership structure provides built-in distribution and integration with primary care delivery across the region.
• NHS / Integrated Care Systems (ICS)coreOthersPrimary funding and contracting relationship. Quay Healthcare operates under NHS contracts with Clinical Commissioning Groups (now Integrated Care Systems) for delivering healthcare services including adult ADHD assessment, primary care support, and enhanced access appointments. Cheshire & Merseyside ICB has placed activity caps on assessments due to NHS financial pressures.
• Primary Care Networks (PCNs)coreStrategic or Co-development PartnerCentral East Warrington PCN, South Warrington PCN, East Warrington PCN, and Warrington Innovation PCN. Quay Healthcare works in partnership with these PCNs to deliver high-quality, patient-focused services including ARRS roles and enhanced access appointments.
• Local Mental Health TrustcoreStrategic or Co-development PartnerMental Health Practitioner posts are jointly funded and provided by the local Mental Health Trust on a 50%/50% basis. The Primary Care Mental Health Practitioner provides assessment, treatment and advocacy for patients with mental illness.
• Village Hotel WarringtonminorOthersVenue for employee awards event. Used for inaugural Quay Healthcare Employee Awards 2023.
• Sugar PRminorOthersWebsite development and marketing services provider. Credits shown in website footer.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Modality Partnership: One of the largest GP super-partnerships in England, operating across multiple regions with a federated primary care model similar in structure to Quay but at significantly greater scale and geographic breadth.
• HCRG Care Group: Major UK provider of NHS community health and primary care services at scale. Comparable as a contracted NHS healthcare services provider with similar PCN/ICB relationships and workforce-based delivery model.
• Practice Plus Group: UK healthcare provider delivering NHS primary care, urgent care, and specialist services. Comparable as a diversified NHS contractor operating primary care support and workforce solutions similar to Quay's PCN-facing portfolio.
• Lakeside Healthcare: Large UK GP partnership/federation delivering primary care at scale across multiple sites. Comparable as a primary care federation model though focused on traditional GP services rather than specialist ADHD.
• Operose Health: Large UK operator of GP practices and primary care services. Comparable as a scaled primary care delivery organisation with NHS contract relationships, though operates a more commercial ownership model than Quay's CIC.

Emerging players

• Clinical Partners: UK mental health assessment and treatment provider offering ADHD and autism assessments, often via Right to Choose. Comparable as a specialist mental/ADHD assessment provider competing for the same patient demand Quay addresses.

Direct peers

• ADHD 360: UK-based ADHD assessment and diagnosis provider operating under NHS Right to Choose across multiple regions. Directly comparable in service scope, delivery model, and target patient population to Quay's adult ADHD service.
• Psicon: UK-based psychological and neurodevelopmental assessment provider delivering ADHD and autism diagnosis services, frequently under NHS contracts. Directly comparable to Quay's adult ADHD assessment and diagnosis line.
• Psychiatry UK: One of the largest UK providers of adult ADHD assessment and treatment under the NHS Right to Choose pathway. Directly comparable to Quay's flagship ADHD service line, competing for the same ICB contracts and patient referrals.

Regional players

• Our Health Partnership: Birmingham-based GP super-partnership with a structure comparable to Quay's federation model, delivering primary care services across multiple sites in the West Midlands — one of Quay's named Right to Choose regions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/QuayHealthcare
• Facebookfacebook.com/profile.php

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quay Healthcare