Faire-Regulierung System GmbH

What Faire-Regulierung System GmbH does

fairforce.one is a German legal-tech company founded in 2017 and headquartered in Leipzig that operates a digital 'accident concierge' platform coordinating the end-to-end settlement of traffic accident claims for private individuals. The company is structured as a group of two entities: fairforce.one System GmbH, which holds the trademarks and technology, and fairforce.one Rechtsdienstleistungsgesellschaft mbH, a registered legal service provider under §10 Abs. 1 Nr. 1 RDG (file number E 3712/4-1529/18) that delivers the consumer-facing claims service. Cases enter through a 6- to 7-step web/SMS funnel or a free 0800 hotline; a traffic-law specialist calls the customer within 3 minutes, and an attorney evaluation is delivered to the customer's smartphone within 24 hours. The cloud-based service centre in Leipzig then coordinates car hire, expert reports, workshop repairs, and settlements with all relevant insurers, enforcing 16 categories of claims and tracking progress in real time via the proprietary KIS (Kunden-Informations-System) smartphone portal.

The underlying technology stack is anchored in a proprietary regulatory portal (portal.faire-regulierung.de) used by a nationwide network of certified specialist lawyers, vehicle experts, workshops, and car hire providers, augmented by specially trained AI that extracts structured data from heterogeneous accident-document formats and enables data-driven quality management. The platform is ISO 9001:2015 certified (since 2018, recertified by TÜV-Süd in April 2025), and the company integrates with consumer tools such as Trustpilot, Google Analytics, Hotjar, Calendly, and Brevo. The primary go-to-market is direct-to-consumer digital (SEO, content marketing, free hotline), with a secondary B2B motion offering fairforce.systems claims software, white-label accident report pages, and a partner onboarding flow to insurance brokers, car dealerships, specialised law firms, vehicle experts, and towing services.

The revenue model is transaction-based and contingency-oriented. For non-fault (Haftpflicht) claims, fees are calculated per the German Lawyers' Fees Act (RVG, §2 in conjunction with Anlage 1) and recovered from the opposing liability insurer, making the service cost-neutral for the customer. For comprehensive (Kasko) insurance claims, the company charges 15% plus VAT of the amount paid by the insurance company, with no charge if no recovery is achieved. The company also offers software and white-label solutions to B2B partners on a licensing basis, although pricing is not publicly disclosed. As of the most recent disclosures, fairforce.one has obtained over €116 million in damages for customers and reports an average additional payout of €480 per case compared to direct insurer settlement, and has been named Germany's top-rated independent accident platform in both 2024 and 2025.

Name

Faire-Regulierung System GmbH

Legal name

fairforce.one System GmbH

Website

https://fairforce.one

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

German legal-tech company operating a digital accident concierge platform that coordinates end-to-end traffic accident claims settlement for private individuals via a nationwide network of certified lawyers, experts, workshops, and car hire providers, earning RVG-based and contingency fees.

Ownership category

akta.pro rank

Headquarters

HQ city

Leipzig

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Legal services fees (Liability): For unverschuldeter (non-fault) accidents, fairforce.one charges fees calculated per the German Lawyers' Fees Act (RVG), specifically §2 Para. 2 in conjunction with Annex 1 (Anlage 1 RVG). Fees are recovered from the opposing liability insurer as part of the customer's claim. Cost-neutral for the customer.
2. Legal services fees (Comprehensive insurance): For comprehensive (Kasko) insurance claims, fairforce.one charges 15% plus VAT of the amount paid to the customer by the insurance company. No charge if no recovery is achieved — success-based fee only.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

fairforce.one is a digital accident claims management platform that coordinates the entire settlement process for traffic accident victims, enforcing all 16 types of claims (loss of use, pain and suffering, diminished value, etc.) and coordinating expert reports, repair workshops, rental cars, lawyers, and all insurers. Its cloud-based Leipzig service centre is backed by AI-driven document extraction and a real-time Customer Information System (KIS). On the B2B side, fairforce.systems and a partner portal (with optional white-label accident-report pages) are licensed to insurance brokers, specialized traffic/insurance law firms, vehicle experts (Sachverständige), car dealerships, and towing services.

Product overview

fairforce.one operates as a unified digital platform for accident and claims settlement, combining a consumer-facing web/SMS funnel for accident reporting, the core claims management platform coordinating all parties (experts, workshops, rental car providers, lawyers, insurers), and a customer-facing KIS for real-time progress tracking. For commercial customers, fairforce.systems provides separate claims software. Partners access the system through a dedicated portal (portal.faire-regulierung.de), while brokers can white-label the accident reporting page with their own branding.

Differentiator

Problem solved

Functional benefit

Brands

• fairforce.systems: Claims management software platform for commercial and fleet customers, insurance brokers, car dealerships, and other B2B partners.

Products and services

• fairforce.one Unfall-Concierge (Consumer Accident Claims Service) Digital Unfall-Concierge service for private consumers (traffic accident victims in Germany) that coordinates the entire accident and damage claim process — from notification through payout — including rental cars, expert opinions, repair workshops, and settlements with all insurers. Enforces all 16 recognised claim categories and operates a free 0800 hotline plus 6-/7-step web/SMS intake funnel. The service is cost-neutral for non-fault victims, with fees recovered from the opposing insurer per the German Lawyers' Fees Act (RVG), and certified to ISO 9001:2015.
• fairforce.systems Claims-Software Claims management software solution for commercial and fleet customers, insurance brokers, car dealerships, lawyers, vehicle experts and other B2B partners. Provides digital tools for process optimisation, white-label accident-report pages, mandate handling, document exchange and customer satisfaction management. Functions as a 'virtual law firm' for partner legal practices by providing portal-based regulatory workflow, RA-MICRO-equivalent functionality, e-office, server-maintenance, and telephony bundled into one browser-based platform (portal.faire-regulierung.de).
• White-Label Accident Report Page Customisable, co-branded accident-report landing page supplied to insurance brokers via the fairforce.one platform, allowing brokers to position themselves as accident specialists under their own brand identity and to capture client accident intake digitally.

Quantifiable outcome

• Average additional payout of €480 per customer vs direct settlement with the insurer
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability3 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Certified specialist lawyers (nationwide network)coreChannel Partner/ Reseller/ DistributorNationwide network of certified specialist lawyers for traffic and insurance law. fairforce.one provides ready-to-handle mandates and software platform access ('virtual law firm') to partner law firms. Lawyers benefit from saved client acquisition costs, office software, RA-MICRO, web file, e-office, and server maintenance costs. All regulatory process and document exchange runs through the fairforce.one portal.
• Vehicle experts (Sachverständige)coreChannel Partner/ Reseller/ DistributorNationwide network of certified vehicle experts (Sachverständige). Experts gain digital, paperless order generation available 24/7 through the fairforce.one portal, and protection against competitors offering smarter digital solutions.
• Car workshops (partner garages)coreChannel Partner/ Reseller/ DistributorNationwide network of partner workshops connected through the fairforce.one platform for accident repair coordination.
• Car hire providerscoreChannel Partner/ Reseller/ DistributorNationwide network of car hire providers coordinated through the fairforce.one platform as part of the end-to-end accident settlement service.
• Insurance brokerscoreChannel Partner/ Reseller/ DistributorInsurance brokers use the fairforce.one platform to offer accident specialist services to their clients. They can label themselves as accident specialists after licensing, with a certificate and banner for their website. Free online training is provided.
• Towing services (Abschleppdienste)coreChannel Partner/ Reseller/ DistributorTowing service providers are integrated into the fairforce.one ecosystem for vehicle recovery coordination as part of the accident settlement process.
• Legal Tech Verband Deutschland (German Legal Tech Association)minorStrategic or Co-development Partnerfairforce.one is a member of the German Legal Tech Association (Legal Tech Verband Deutschland), as evidenced by the association logo displayed on the website footer.
• Startup SafariminorGTM or Marketing PartnerPartner company whose logo appears in the fairforce.one website footer. Nature of partnership not detailed in source.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Advocard: Consumer-facing German legal-protection insurance brand (within the Generali/ERGO group) covering traffic and accident cases via an in-house lawyer network. Competes for the same customer outcome — traffic accident claim settlement — through traditional insurance channels.
• ADAC: Germany's largest mobility club, providing roadside assistance, accident management, legal protection and claims handling under one membership. Represents the broad incumbent that fairforce.one's accident-management services directly compete with via direct-to-consumer channels.
• ARAG SE: Germany's leading legal-protection insurance carrier, providing traffic-accident claim settlement and access to lawyer networks to both consumers and brokers. A broad incumbent whose legal-protection insurance product overlaps directly with the outcomes fairforce.one delivers.
• DEURAG Deutsche Rechtsschutz-Versicherung AG: Specialized German legal-protection insurance carrier offering comprehensive traffic-accident coverage and claims services to consumers. Operates at the same intersection of legal protection and traffic claims that fairforce.one targets, but through established insurance distribution.
• ROLAND Rechtsschutz-Versicherungs-AG: Major German legal-protection insurance carrier providing claim settlement and lawyer-network access for traffic-accident cases. The lawyer-network and claim-handling activities closely parallel fairforce.one's certified specialist lawyer model, though delivered through traditional insurance distribution.

Direct peers

• EUclaim: German-founded legal-tech operator using contingency fees to pursue passenger rights and compensation claims across Europe. Operates a similar digital funnel plus legal-network model, making it a structural peer in legal-tech-as-a-service for compensation claims.
• Flightright: German legal-tech firm that pursues passenger compensation claims (especially flight delays) using a contingency-fee model and a digital intake funnel. Closely comparable to fairforce.one on business model (success-based consumer legal services) and customer acquisition motion, though the claim category is aviation rather than road accidents.

Emerging players

• wenigermiete.de: German legal-tech startup using a digital intake funnel and contingency-fee model for tenant disputes such as rent reduction and deposit recovery. Closely mirrors fairforce.one's digital-platform and no-cure-no-pay consumer legal-services approach in an adjacent vertical.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/faireRegulierung
• Instagraminstagram.com/fairforce.one

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Faire-Regulierung System GmbH