Ergosoft
Ergosoft GmbH develops psychodat, a KBV-certified practice management software subscription for psychotherapists in Germany, with tiered offerings (eco, neo, lite) and add-on modules for telematics infrastructure, video consultation, and electronic statutory billing.
- Company typePrivate
- Founded1999
- HeadquartersMannheim, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ergosoft does
Ergosoft GmbH is a privately-held German software company headquartered in Friedelsheim, Rhineland-Palatinate, that develops and sells psychodat, a KBV-certified Praxisverwaltungssystem (practice management software) designed specifically for psychotherapists. The product is offered in three subscription tiers — psychodat eco (from €17.34/month), psychodat neo (from €38.00/month), and psychodat lite for private-pay-only practices — and is complemented by add-on modules including Telematikinfrastruktur (TI-Gateway for cloud-managed healthcare data network connectivity), Videosprechstunde (video consultation), Embloom (online test procedures), QS-Verfahren (quality assurance), and the AMBO-Service (electronic billing transmission to statutory health insurers). The software is built on a traditional Microsoft technology stack (C#, VB.Net, MS Visual Studio, MS Access/SQL Server) and is certified by the Kassenärztliche Bundesvereinigung for statutory health insurance billing, with the company operating as a Whole-Sales-Partner of KoSyMa GmbH for telematics infrastructure access.
The company serves two primary customer segments: independent psychotherapists in private practice (SMB, the core market), and psychotherapy training institutes/Ambulanzen (mid-market, multi-user terminal server installations supporting 100+ users). Go-to-market is predominantly direct-to-customer via the company website (ergosoft.info), supplemented by free online demo sessions (Webmeeting), quarterly psychodat Basics webinars, in-person Praxisstart and Softwarewechsel workshops in Cologne, Google Search advertising, and the annual VIPsy Festival customer event. Revenue is generated through recurring monthly and annual software subscriptions (minimum 24-month contracts for maintenance and TI services), TI-Gateway connectivity services, AMBO electronic billing services, and ancillary hardware sales for practice setup. The business is owned and operated by brothers Henning Gundlach and Fabian Gundlach as managing directors, with no external institutional investors, and the company has operated continuously for over 25 years.
Ergosoft firmographics
Firmographics- Name
- Ergosoft
- Legal name
- ergosoft GmbH
- Website
- https://ergosoft.info
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ergosoft GmbH develops psychodat, a KBV-certified practice management software subscription for psychotherapists in Germany, with tiered offerings (eco, neo, lite) and add-on modules for telematics infrastructure, video consultation, and electronic statutory billing.
- Ownership category
- akta.pro rank
Ergosoft industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)
- akta.pro secondary industry
- Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)
Keywords
Where Ergosoft is headquartered
LocationHeadquarters
- HQ city
- Mannheim
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Ergosoft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions: Monthly or annual subscription fees for psychodat practice management software in eco and neo tiers. Subscription begins after customer order, with costs only starting two quarters after practice launch.
- Telematikinfrastruktur Services: TI-Gateway subscription providing cloud-based connector to German healthcare data infrastructure. Includes VPN access service and SIS (Security Module) with 24-month minimum contract.
- Hardware Sales: Sale of computer hardware for practice setup or replacement, including pre-installation of software.
- Software Maintenance (Pflege): Software maintenance services including quarterly updates with new EBM catalogues, bug fixes, and technical support with 24-month minimum contract.
- AMBO Billing Service: Electronic billing transmission service for processing claims with statutory health insurance providers, with 12-month minimum contract.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | psychodat eco - Basic practice management with core billing and documentation features |
| Subscription | Monthly | psychodat neo - Premium practice management with advanced features |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Ergosoft product offering
Product offeringCore offering
ergosoft develops and sells psychodat, a KBV-certified practice management software (Praxisverwaltungssystem, PVS) tailored exclusively for psychotherapists in Germany. The software handles patient administration, appointment scheduling, documentation, private billing, and statutory health insurance (KV) billing, and is offered in eco (from €17.34/month), neo (from €38.00/month), and lite tiers. The core offering is extended through add-on modules for Telematikinfrastruktur connectivity, video consultations, online test procedures, quality assurance, and electronic billing transmission.
Product overview
ergosoft develops and sells practice management software for psychotherapists in Germany. The core product is psychodat, a KBV-certified Praxisverwaltungssystem (PVS) offered in three tiers: psychodat eco (entry-level, from EUR 17.34/month), psychodat neo (premium with SMS reminders and calendar sync, from EUR 38.00/month), and psychodat lite (discounted for private-pay-only practices). These tiers are complemented by add-on modules including the Telematikinfrastruktur (TI-Gateway) for connectivity to the German healthcare data network, Embloom for online test procedures, Videosprechstunde for video consultations, QS-Verfahren for quality assurance, and the AMBO-Service for electronic billing transmission. The company has served psychotherapist practices for over 25 years.
Differentiator
Problem solved
Functional benefit
Brands
- psychodat: KBV-certified practice management software for psychotherapists, available in versions: psychodat eco (from €17.34/month), psychodat neo (from €38.00/month), and psychodat lite for private practices without statutory health insurance billing.
Products and services
- psychodat KBV-certified practice management software (Praxisverwaltungssystem, PVS) designed specifically for psychotherapist practices in Germany. Handles patient administration, appointment scheduling, documentation, private billing, and statutory health insurance (KV) billing. Offered in multiple tiers (eco, neo, lite) with add-on modules for telematics infrastructure, video consultations, test procedures, quality assurance, and electronic billing.
- Telematikinfrastruktur (TI-Gateway / TI-Installation) Hardware and connectivity solution providing access to the German Telematikinfrastruktur (TI). The TI-Gateway delivers connector management from the data center, eliminating the need for a local connector in the practice, with automated updates and a standby connector. Includes VPN access service and SIS (Security Module) via KoSyMa partnership. 24-month minimum contract.
- Embloom Module for conducting evidence-based online test procedures for patients. Patients can complete tests online from any location; results are automatically synchronized with psychodat and viewable in the patient record.
- Videosprechstunde Video consultation module integrated into psychodat, enabling psychotherapists to conduct appointments via video. Supports both individual and group sessions with up to 5 participants depending on internet connection quality.
- QS-Verfahren (Qualitätssicherungsverfahren) Quality assurance procedure module for psychotherapeutic practices, enabling documentation and tracking of quality indicators as required by the German healthcare system.
- AMBO-Service Electronic billing data transmission service (AMBO-Abrechnung) pursuant to Section 301 SGB V. ergosoft prepares and transmits billing data electronically to cost carriers on behalf of the practice. 12-month minimum contract with annual auto-renewal.
Quantifiable outcome
- Highest Net Promoter Score (NPS) among psychotherapy-specific practice management systems in Zi-Monitoring 2025/2026
- +3 more outcomes
Companies that use Ergosoft
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Ergosoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
Ergosoft partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- KoSyMa GmbHcoreKoSyMa GmbH provides the VPN access service and SIS (Security Module) for the German Telematikinfrastruktur. ergosoft is a Whole-Sales-Partner of KoSyMa, offering TI connectivity services to psychotherapeutic practices. The partnership enables ergosoft to provide cloud-managed telematik infrastructure (TI-Gateway) as an alternative to traditional in-practice connectors.
- Anpfiff ins LebenminorSocial initiative partnership. ergosoft supports this charity organization as part of its corporate social responsibility commitment.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Ergosoft competitors and assessment
Company assessmentBroad incumbents
- CompuGroup Medical: Largest European healthcare software vendor and a broad incumbent in German PVS market, offering overlapping practice management capabilities across many medical specialties at significantly greater scale.
Direct peers
- medatixx: Major German PVS provider serving medical and psychotherapeutic practices with KBV-certified software, overlapping directly with ergosoft in the psychotherapy vertical.
- DOCexpert: German vendor of practice management and documentation software for medical and psychotherapeutic practices, serving a comparable SMB customer base with KBV-certified solutions.
- medisoft: German practice management software (PVS) vendor with psychotherapy-specific offerings, directly competing with psychodat for the same psychotherapist SMB customer base in Germany.
- PsyPrax: Germany-focused practice software specifically designed for psychotherapists, competing head-to-head with psychodat in the same niche vertical with comparable feature sets.
- Dampsoft: German PVS vendor offering KBV-certified practice software to medical and psychotherapeutic practices across Germany, directly comparable in product, regulatory scope, and customer type.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Ergosoft social profiles
Digital presenceErgosoft compliance and trust
Trust signalCompliance1 record
Ergosoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ergosoft leadership team
Management profileNumber of profiles
Profiles7 records
Ergosoft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ergosoft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ergosoft
What does Ergosoft do?
ergosoft develops and sells psychodat, a KBV-certified practice management software (Praxisverwaltungssystem, PVS) tailored exclusively for psychotherapists in Germany. The software handles patient administration, appointment scheduling, documentation, private billing, and statutory health insurance (KV) billing, and is offered in eco (from €17.34/month), neo (from €38.00/month), and lite tiers. The core offering is extended through add-on modules for Telematikinfrastruktur connectivity, video consultations, online test procedures, quality assurance, and electronic billing transmission.
Is Ergosoft a public or private company?
Ergosoft is a private company. It is classified as family owned and is currently operating.
When was Ergosoft founded?
Ergosoft was founded in 1999. It employs 11 to 50 people.
Where is Ergosoft based?
Ergosoft is headquartered in Mannheim, Germany, in the Europe region.
How does Ergosoft make money?
Five revenue lines are on record. Software Subscriptions are the primary driver. The others are telematikinfrastruktur Services, hardware Sales, software Maintenance (Pflege) and AMBO Billing Service.
Who are Ergosoft's main competitors?
CompuGroup Medical is listed as a broad incumbent. Direct peers are medatixx, DOCexpert, medisoft, PsyPrax and Dampsoft.
Does Ergosoft have an API?
No public API is recorded for Ergosoft.
What industry is Ergosoft in?
Ergosoft's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HDAEAEAH, Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance), with a secondary code of HLALABAM, Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs). Its NAICS code is 5132 and its SIC code is 7372.