What tigertech does

TigerTech Inc. (タイガーテック株式会社) is a privately-held Japanese web development firm founded in 2009 and headquartered near Shinagawa Station in Tokyo. The company provides custom web system development (including from-scratch / スクラッチ開発), B2C and B2B e-commerce site construction, corporate websites, landing pages, and CMS/WordPress development, alongside specialized EC-CUBE platform services as a certified partner. Its customer base spans manufacturing, retail/EC, and distribution, with named enterprise clients including Shinozakiya Co., Ltd. (基幹システムリプレイス), CIN GROUP Co., Ltd. (高負荷ECサイト運用), and Oriyasu Co., Ltd. (BtoB ECリニューアル). The firm operates on a hybrid revenue model: one-time project fees for bespoke development engagements, complemented by recurring subscription revenue from EC-CUBE maintenance contracts (starting at ¥50,000/month, including sites built by other vendors), and from two proprietary products, CONCIERGE (an AI-powered 24/7 website operations support tool with natural language knowledge retrieval) and Koelq (a customer experience platform). Leadership comprises CEO Yuji Nakatani and Founder/Director Torataro Ogawa. The company is independently operated with no disclosed institutional investors, subsidiaries, or M&A activity.

Name

tigertech

Legal name

タイガーテック株式会社 (TigerTech Inc.)

Website

https://tigertech.jp

Company type

Private

Founded year

2009

Operating status

Operating

Short description

TigerTech is a privately-held Japanese web development firm founded in 2009, specializing in custom web system development, EC-CUBE platform services, and e-commerce site construction for enterprise and SMB clients, with two subscription products (CONCIERGE AI assistant and Koelq CX platform).

Ownership category

akta.pro rank

Headquarters

HQ city

Arakawa

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Custom Web System Development (スクラッチ開発): Bespoke web system development built from the ground up to meet specific client requirements. Projects are likely priced individually based on scope and complexity.
2. EC Site Construction (ECサイト構築): B2C-focused e-commerce site development for general consumers using EC-CUBE platform and custom solutions.
3. Website Creation (ホームページ制作/ランディングページ): Corporate websites, recruitment sites, and landing pages for conversion-focused campaigns.
4. EC-CUBE Maintenance Services (保守対応): Ongoing maintenance and support services for EC-CUBE platforms, including sites built by other vendors. Starting at ¥50,000/month.
5. Product: CONCIERGE: AI-powered website operations support that runs 24/7 without sleep, providing continuous site management assistance.
6. Product: Koelq: New customer experience platform providing innovative engagement tools.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

TigerTech designs, develops, and maintains custom web systems for Japanese businesses, including from-scratch (スクラッチ開発) web applications, B2C e-commerce sites, B2B e-commerce systems, corporate websites, and landing pages. It is an EC-CUBE certified partner providing EC-CUBE construction, customization, and maintenance (including third-party-built sites from ¥50,000/month). The company also sells two subscription products: CONCIERGE, an AI-powered 24/7 website operations support tool with natural-language search, and Koelq, a new customer experience platform.

Product overview

Tigertech offers a portfolio of two core products supported by a comprehensive suite of web development and e-commerce services. CONCIERGE provides AI-powered website operation support with natural language search capabilities, while Koelq delivers a next-generation customer experience platform. The company also provides professional services including custom web system development (from scratch), EC site construction, corporate website creation, and specialized EC-CUBE development and maintenance. These services complement the product portfolio by enabling the company to build and customize solutions for diverse client needs.

Differentiator

Problem solved

Functional benefit

Brands

• CONCIERGE: 眠らないWebsite運用支援 (24/7 website operation support)
• Koelq

Products and services

• Scratch Web System Development (スクラッチ開発)
• B2C EC Site Construction (ECサイト構築)
• B2B EC System Development (BtoB ECシステム)
• Corporate Website Creation (ホームページ制作)
• Landing Page Creation (ランディングページ制作)
• EC-CUBE Construction and Customization (構築・カスタマイズ)
• EC-CUBE Maintenance Service (保守対応)
• CONCIERGE
• Koelq

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Partnerships

One partnership is on record.

• EC-CUBE (株式会社イルグラム)coreTechnology or IntegrationTigerTech holds EC-CUBE certified partner status, providing official EC-CUBE construction and customization services. As a certified partner, they offer platform setup, customization, and maintenance services. The company also provides maintenance services starting at ¥50,000/month for EC-CUBE sites built by other vendors.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Accenture Japan: Global IT consulting and system integration firm with significant Japan operations, delivering enterprise web/custom system development, EC platforms, and digital transformation engagements. Comparable at the upper end of TigerTech's market — the enterprise custom system projects (e.g., Shinozakiya core system replacement) compete with Accenture's system integration capabilities.
• GMO Pepabo, Inc. Japanese internet services company (part of GMO Internet Group) offering web hosting, domain, EC support, and creative services including website/EC construction. Comparable as a broader incumbent in the same Japan web/EC build market where TigerTech competes.
• Cacco Inc. Parent company of the EC-CUBE platform (株式会社イルグルム / IRG, merged into Cacco) — operates the e-commerce platform that TigerTech builds, customizes, and maintains as a certified partner, and is the strategic partner TigerTech's EC-CUBE differentiation depends on.

Direct peers

• Members Inc. Japanese digital agency and e-commerce platform provider offering web system development, EC site construction, and digital marketing services. Directly comparable to TigerTech on services mix (custom development + EC + corporate sites) and target customers (Japanese SMB/enterprise).
• BrainPad Inc. Japanese digital agency providing system development, data analytics, and AI/machine learning consulting alongside marketing solutions. Comparable to TigerTech on the custom web system development and AI-enabled services side (BrainPad's ML/analytics overlaps with CONCIERGE's AI retrieval capability).
• MakeShop by GMO: Major Japanese hosted e-commerce platform competing directly with EC-CUBE in the SMB e-commerce build market. Comparable to TigerTech because clients choosing between MakeShop and EC-CUBE are the same prospects TigerTech targets for EC site construction services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about tigertech