Companion HealthCare

What Companion HealthCare does

Companion Health Care, Inc. is a privately held, for-profit home care agency headquartered at 243 Sloan Road, Franklin, North Carolina, licensed by the state of NC since April 1992 and operating as a subsidiary of Drake Software. The company delivers in-home personal care services to residents of Macon County and surrounding counties, staffed by Certified Nursing Assistants (CNAs), Personal Care Aides (PCAs/Companions), and supervising Registered Nurses (RNs) available 24 hours. Service lines include personal care (bathing, dressing, feeding, ambulatory assistance, medication oversight), household support (light housekeeping, laundry, meal preparation, errands), transportation to medical appointments and shopping, and companionship — bundled into individualized care plans with a documented minimum engagement of four hours per day, three days per week.

The operating model is direct-to-consumer and field-based: clients and family members reach the agency through a local number (828-524-6444), a toll-free line (888-859-2424), a contact form, or a Facebook page, after which caregivers are dispatched to the client's residence. Revenue is generated on a fee-for-service basis, with reimbursement drawn from Medicaid, the Community Alternatives Program (CAP) waiver, and private insurance. Pricing is not publicly disclosed and is determined per care plan. There is no disclosed app, API, or proprietary technology platform; administrative contact uses a Hotmail address, and the public website reads as a basic informational site with a "CURRENT YEAR" copyright placeholder.

The agency competes in a highly fragmented rural personal-care market, leaning on regulatory credentials, 33 years of local operating history, and relationships with discharge planners and families in Macon County rather than on technology, scale, or product differentiation. Customer concentration is diffuse at the individual-client level but is heavily exposed to North Carolina Medicaid reimbursement policy as the dominant payer. Management consists of Owner/General Manager Bob Mills, Service Coordinator Heather Hickman, and Administrative Assistant Rebecca Tallent, supported by an estimated 51–100 employees.

Name

Companion HealthCare

Legal name

Companion Health Care, Inc.

Website

https://companionhealthcareoffranklin.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Companion Health Care, Inc. is a privately held, NC-licensed home care agency in Franklin, North Carolina, serving Macon County and surrounding counties with in-home personal care, household support, transportation, and companionship delivered by CNAs, PCAs, and RNs via Medicaid, CAP, and private insurance.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro industry

PRIMARYHLADAGAL

Private Duty Personal Care Agencies (Non-Medical Home Care Providers)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

SECONDARYHLADAGAB

Companion Care & Social Support (non-clinical)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

SECONDARYHLAFAEAB

Personal Care / Non-Medical Home Care (Private Duty)

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

SECONDARYHSABAAAA

Companionship & Social Engagement Visits

Home & Personal Services/Elder Care & In-Home Care Services/Non-Medical Companion Care

SECONDARYHSABAAAB

Conversation, Cognitive Stimulation & Activity Facilitation

Home & Personal Services/Elder Care & In-Home Care Services/Non-Medical Companion Care

Keywords

• Home care services
• Personal care assistance
• In-home nursing
• Elderly care
• Medicaid home care

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. In-Home Care Services: Fee-for-service in-home care providing CNAs, Personal Care Aids, Companions, and RN oversight. Services include bathing, dressing, medication oversight, cooking, feeding, ambulatory assistance, housekeeping, laundry, errands, transportation to appointments, and companionship. Revenue generated through service fees paid by clients, Medicaid, and private insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Companion Health Care, Inc. provides in-home care services to residents of Macon County and surrounding North Carolina counties, deploying Certified Nursing Assistants (CNAs), Personal Care Aids/Companions, and Registered Nurses (RNs) for oversight. Services cover personal care tasks (bathing, dressing, medication oversight, feeding, ambulatory assistance), household support (cooking, laundry, light housekeeping), transportation to medical appointments and errands, and companionship, with flexible minimum scheduling of 4 hours/day, 3 days/week and 24-hour care availability.

Product overview

Companion Health Care, Inc. offers a unified in-home care service platform for residents of Macon and surrounding counties in North Carolina. The core offering consists of In-Home Care Services staffed by CNAs, Personal Care Aids (PCAs/Companions), and RNs available 24 hours. Services are organized into complementary sub-products: Personal Care Services (bathing, dressing, feeding, ambulatory assistance, medication oversight), Household Support Services (light housekeeping, laundry, cooking), Transportation and Errand Services (doctor appointments, shopping), and Companionship Services. Care plans are customized and available for minimum 4 hours per day, 3 days per week, with 24-hour care available when needed.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home Care Services Quality in-home care services for residents of Macon and surrounding counties, providing CNAs, Personal Care Aids (PCAs/Companions), and Registered Nurses to monitor client care.
• Personal Care Services Individualized personal care tasks including bathing, dressing, feeding, ambulatory assistance, and medication oversight, tailored to each client's needs.
• Household Support Services Light housekeeping, laundry, meal preparation and cooking, and errand running to maintain client comfort and quality of life at home.
• Transportation and Errand Services Transport services for medical appointments and shopping trips, providing ambulatory assistance and companionship during outings.
• Companionship Services Companionship care providing social interaction and emotional support as part of comprehensive in-home care.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• State of North CarolinacoreOthersCompanion Health Care, Inc. is licensed by the state of NC (April 1992). This regulatory licensing is a fundamental requirement for operating as an in-home care provider in North Carolina.
• North Carolina MedicaidcoreOthersCompanion Health Care is Medicaid Approved, allowing the company to serve Medicaid-eligible clients and receive reimbursement for covered in-home care services.
• CAP (Community Alternatives Program)coreOthersThe company accepts CAP (Community Alternatives Program), a North Carolina Medicaid program that provides home and community-based services as an alternative to institutional care.
• Private Insurance CarriersminorOthersCompanion Health Care accepts Private Insurance in addition to Medicaid, allowing clients with private coverage to use in-home care services with potential insurance reimbursement.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• Help at Home: Large Medicaid-focused personal care services provider operating across multiple states. Comparable in its reliance on Medicaid waiver programs for in-home personal care services.
• Comfort Keepers: Franchise-based provider of in-home care including personal care, companionship, and specialized dementia/Alzheimer's support. Directly overlapping service portfolio for elderly clients.
• Visiting Angels: National franchise specializing in senior home care, including personal care, companionship, and respite services. Comparable service mix and elderly client focus.
• Senior Helpers: National home care franchise offering personal care, companionship, and specialized Parkinson's and Alzheimer's care. Similar non-medical in-home care model with elderly focus.
• Right at Home: Franchise network delivering personal care, companionship, and skilled nursing assistance to seniors and adults with disabilities. Closely comparable service breadth and target population.
• Home Instead (Honor): Large franchise network providing personal care, companionship, and home helper services for older adults. Operates in the same non-medical home care category targeting aging-in-place clients.
• BrightStar Care: National home care franchise offering personal care, companionship, and skilled nursing services to seniors and individuals with disabilities. Directly comparable as a multi-service in-home care agency serving elderly clients.

Broad incumbents

• Addus HomeCare: Public home and community-based services provider focused on Medicaid personal care. A larger incumbent offering similar services with broader geographic reach and public-company scale.
• Bayada Home Health Care: Large non-profit home health provider offering both skilled nursing and personal care services. Overlaps with Companion Health Care's RN-supervised in-home care model but at much greater scale.
• Amedisys: Public home health and hospice provider with personal care services. Operates broadly in home-based care with a stronger clinical orientation than Companion Health Care's non-medical focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CompanionHealthCareInc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Companion HealthCare