Hines Health Services

What Hines Health Services does

Hines Health Services Inc. is a Canadian occupational health, medical staffing, and emergency medical services company headquartered in Fort McMurray, Alberta, founded in 2012 by Kristi Hines. The company operates three integrated service lines: Occupational Health Services (disability management, drug and alcohol testing, medical surveillance, health assessments, injury care, vaccinations, ergonomic assessments, and corporate wellness), Medical Staffing Solutions (placement of RNs, LPNs, OHNs, HCAs, paramedics, physicians, and nurse practitioners across energy, construction, healthcare authorities, and government), and Emergency Medical Services (on-site coverage, transport, response planning, and specialized equipment for industrial and event environments). The company supports these services with two proprietary technology products: the HARP recruitment platform (with candidate matching algorithms, compliance tracking, and direct-client submission capability in Phase 2 launched January 2025) and the WAIT mobile app (a proprietary algorithm-based workplace impairment assessment tool funded in part by a $100,000 Canadian government Women Entrepreneurship Fund grant in 2019).

Hines generates revenue primarily through unit-priced hourly billing for clinical staffing (RNs at $45-70/hour, LPNs at $40-52/hour, HCAs at $25-35/hour, NPs at $80-100/hour), per-service fees for occupational health programs, and contract arrangements with enterprise and government clients. The go-to-market is enterprise B2B and government procurement, targeting oil sands operators (including Syncrude), health authorities (including Alberta Health Services), federal agencies (including the Public Health Agency of Canada), construction firms, and Indigenous communities in Northern Alberta. Distribution is delivered through direct offices in Fort McMurray (Canadian HQ), Calgary, and Denver, supplemented by a national network of 120-125 affiliate clinic locations across Canada and a joint venture (CMD Hines Health Services LP, formed September 2023) with the Chard Métis Dene Group of Companies extending reach throughout Alberta. The company has grown from approximately 20 employees in 2012 to over 250 professionals (including network affiliates) and now serves 5,000+ clients across Canada, the United States, and emerging markets in the Gulf Cooperation Council.

Name

Hines Health Services

Legal name

Hines Health Services Inc.

Website

https://hineshealth.ca

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Hines Health Services is a Canadian occupational health, medical staffing, and emergency medical services firm serving energy operators, government agencies, healthcare authorities, and construction clients across Canada, the United States, and the Gulf Cooperation Council via direct offices and a national affiliate network.

Ownership category

akta.pro rank

Product category

Occupational Health Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (62111)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Employment Agencies (7361)

akta.pro industry

PRIMARYHLAFADAG

Occupational Medicine & Work Injury Urgent Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Emergency & Urgent Care Services

SECONDARYHLAEAAAI

Occupational Health & Employer Clinic Services

Healthcare & Life Sciences/Health Insurance & Managed Care/Commercial (Employer-Sponsored) Health Insurance

SECONDARYBPAHAJAD

Occupational Health & Industrial Hygiene

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Environmental, Health & Safety (EHS) Consulting

Keywords

• Occupational health services
• Medical staffing solutions
• Emergency medical services
• Workplace health assessments
• Healthcare workforce recruitment

Headquarters

HQ city

Fort Mcmurray

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Occupational Health Services: Comprehensive occupational health programs including health assessments, drug and alcohol testing, medical surveillance, disability management, and fitness for duty evaluations. Revenue generated through per-service fees and contract arrangements with employers and government agencies.
2. Medical Staffing Solutions: Placement of qualified healthcare professionals (RNs, LPNs, paramedics, HCAs, physicians) with client organizations. Revenue generated through hourly/daily rates for contracted healthcare professionals placed at client sites.
3. Emergency Medical Services: On-site emergency coverage, emergency response and transport, and emergency medical response planning for industrial sites and events. Billed through contract arrangements and service fees.
4. Government Contracts: Contracts with municipal, provincial, and federal government agencies for healthcare services including nursing services, quarantine support, and public health assessments.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Hines Health Services delivers occupational health programs, medical staffing, and emergency medical services to employers, government agencies, and health authorities. Service lines include health assessments, drug and alcohol testing, medical surveillance, disability management, fit-for-duty evaluations, on-site emergency coverage and transport, and the placement of nurses, paramedics, and allied health professionals. The firm also operates the proprietary HARP recruitment platform and the WAIT workplace impairment assessment mobile app.

Product overview

Hines Health Services operates as a multi-service healthcare organization organized around three core pillars: Occupational Health Services, Emergency Medical Services (EMS), and Medical Staffing Solutions. The Occupational Health division encompasses comprehensive programs including disability management, drug and alcohol testing, medical surveillance, health assessments, injury care, vaccinations, vision screening, physical demands analysis, ergonomic assessments, corporate wellness, homecare, clinic and support services, remote medical services, and community health outreach. The EMS division provides full-spectrum emergency readiness including on-site emergency coverage, emergency response and transport, emergency response planning, and specialized EMS equipment. Medical Staffing Solutions delivers agile staffing for clinical and allied health roles across multiple industries. Technology products include the HARP recruitment platform with matching algorithms and compliance tracking, and the WAIT mobile app for workplace impairment assessment. The CMD Hines Health Services partnership extends services throughout Alberta.

Differentiator

Problem solved

Functional benefit

Brands

• WAIT (Workplace Impairment Assessment Tool): A workplace impairment assessment tool and mobile app designed to provide immediate results to analyze impairment, with specific applications for fit-for-duty work environments. Based on mobile technology and a proprietary algorithm, developing the standard in workplace impairment testing across Canada.
• HARP Platform
• CMD Hines Health Services

Products and services

• Occupational Health Services Comprehensive occupational health programs including health assessments, drug and alcohol testing, medical surveillance, disability management, fit-for-duty evaluations, injury care, vaccinations, vision screening, ergonomic assessments, and corporate wellness programs for employers in safety-sensitive industries.
• Emergency Medical Services (EMS) Full-spectrum emergency medical services providing on-site emergency coverage, emergency response and transport, emergency response planning, and specialized EMS equipment for industrial sites, remote operations, and community events.
• Medical Staffing Solutions Turnkey placement of qualified healthcare professionals including registered nurses, licensed practical nurses, occupational health nurses, nurse practitioners, health care aides, paramedics, EMTs, physicians, and allied health roles for energy, mining, construction, government, and healthcare authority clients.
• HARP Platform Advanced recruitment technology platform featuring matching algorithms, compliance tracking, real-time data analytics, and workforce insights, used to streamline healthcare candidate matching and direct client submissions.
• WAIT App (Workplace Impairment Assessment Tool) Mobile-based workplace impairment assessment tool using a proprietary algorithm to provide immediate results for fit-for-duty analysis, designed as a centralized hub for data collection, verification, and application in workplace impairment testing across Canada.

Quantifiable outcome

• Screened over 1,000 people for COVID-19 at Fort McMurray head office
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Chard Métis Dene Group of Companies (CMD)coreStrategic or Co-development Partner · 1 September 2023CMD Hines Health Services LP joint venture providing health, wellness, and emergency medical services throughout Alberta. Fort McMurray-based organization combining Hines Health Services' healthcare staffing expertise with CMD's indigenous business network. Established broad client base including private organizations, public companies, and all levels of government.
• Canadian Red CrossminorOthersLogo displayed on website indicating partnership or collaboration relationship
• University of AlbertaminorOthersAcademic partnership for nursing student practicum placements through Bachelor of Science in Nursing collaborative program
• Keyano CollegeminorOthersAcademic partnership for nursing student practicum placements and co-op business administration student programs
• Alberta Health ServicescoreChannel Partner/ Reseller/ DistributorRecruiting healthcare professionals (RNs, LPNs, HCAs, Nurse Managers) on behalf of Alberta Health Services for contract positions. Not recruiting AHS-employed nurses but filling contract roles to meet healthcare system needs.
• Johns Hopkins Aramco Healthcare (JHAH)minorStrategic or Co-development PartnerInternational healthcare partnership connecting with JHAH CEO and COO during GCC trip and Global Health Exhibition. Exploring healthcare transformation collaboration opportunities.
• Canada Business Council Abu DhabiminorGTM or Marketing PartnerHosted Canada Reception at ADIPEC Exhibition and Conference as part of Canadian delegation, highlighting growing collaboration between Canada and UAE
• Compass Rose Entrepreneurs NetworkminorOthersNetwork of female entrepreneurs connected through WXN award events, providing mentorship, support networks, and collaboration opportunities
• Careers Next GenerationminorOthersInternship program providing hands-on experience for young people in healthcare and occupational health industries

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Calian Group: Canadian healthcare and staffing services company operating occupational health, emergency services, and clinical staffing divisions similar to HHS, but at materially larger scale across Canada and internationally.
• Bayshore HealthCare: Canadian provider of home health, clinical staffing, and specialty nursing services; competes with HHS in medical staffing placements and shares the healthcare-authorities customer segment.
• Concentra: Largest U.S. operator of occupational medicine clinics and urgent care centers, providing employer-focused occupational health, drug testing, and injury care services — directly comparable to HHS's occupational health and workplace injury care offerings.
• WorkCare: U.S.-based occupational health and clinical services firm delivering on-site medical staffing, disability management, and occupational testing — closely aligned with HHS's occupational health and employer clinic services.
• Maxim Healthcare Services: Healthcare staffing provider placing nurses, allied health, and home health professionals; directly overlaps with HHS's medical staffing solutions across energy and government clients.
• Occu-Med Health Services: Occupational health services provider offering drug and alcohol testing, medical surveillance, and disability management — a niche peer in the same occupational health service category as HHS.

Broad incumbents

• International SOS: Global leader in workforce medical services, occupational health, and remote-site medical support; operates at vastly larger scale with worldwide footprint overlapping HHS's energy-sector remote medical services and GCC expansion ambitions.
• Aramark: Global provider of food, facilities, and uniforms services, including workplace health and wellness offerings to industrial clients; broader incumbent with overlapping employer health and remote-site services.
• CBI Health: Canadian community healthcare provider offering occupational health, rehabilitation, and clinical staffing services across multiple provinces; comparable in healthcare staffing and rehabilitation-linked OH services.
• Medavie Health Services: Canadian not-for-profit health services organization managing ambulance services, mobile integrated health, and occupational health programs; comparable to HHS on emergency medical services and government contracting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hineshealthservicesYMM
• LinkedInlinkedin.com/company/hines-health-services-inc-
• Instagraminstagram.com/hineshealthservices
• Xx.com/hineshealthymm

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hines Health Services