Hawaiiana Management Company

What Hawaiiana Management Company does

Hawaiiana Management Company, Ltd. is a Hawaii-based professional services firm founded in 1964 that provides full-service association management to homeowner associations (HOAs), condominium associations, commercial property associations, and resort communities. The company operates from offices on Oahu, Maui, Kauai, and Hawaii Island and manages 740+ associations spanning all six Hawaiian Islands, making it the self-described largest association management company in the state. Service scope spans financial reporting and budgeting, covenant enforcement and design review, board governance support, annual meeting administration, maintenance coordination, and developer transition management, delivered by an on-island workforce with average administrative tenure exceeding eight years.

The company's core product is managed association services delivered on a quote-based, B2B pricing model in which revenue is contractually tied to property size, type, and service scope. This is augmented by an in-house technology platform that includes SurePay (automated recurring maintenance fee payments), eStatement (electronic billing and account management), Docutrieve (document request portal), and HomeWise Docs integration for resale and refinancing documentation. The go-to-market motion is sales-led and direct, targeting association boards and property developers through proposal-based engagement and four regional offices.

Hawaiiana's market position is reinforced by dual national accreditation from the Community Associations Institute (CAI) and the Institute of Real Estate Management (IREM) — a credentialing combination the company states is unique among Hawaii management firms. Notable operational milestones include the management of large-scale community transitions such as the 3,620-unit Palehua Community Association and the 8,000-unit Ewa By Gentry Community Association, and growth of the Kauai office from 4 to approximately 50 properties under dedicated leadership. The leadership team has been progressively professionalized, with C-suite additions in 2024 (COO) and 2025 (CFO), the appointment of a dedicated Vice President for New Development Activities, and the 2025 secondment of a Managing Director from Nippon Kanzai Holdings.

Name

Hawaiiana Management Company

Legal name

Hawaiiana Management Company, Ltd.

Website

https://hmcmgt.com

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

51–100 employees

Short description

Hawaiiana Management Company is a Hawaii-based, private professional services firm founded in 1964 that provides full-service property and association management to 740+ residential, commercial, and resort community associations across all six Hawaiian Islands, supported by four regional offices.

Ownership category

akta.pro rank

Product category

Property Management Services

NAICS

Real Estate Property Managers (53131), Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531), Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

HOA / Condominium Association Management (BPAJAFAH), Association Compliance, Governance & Board Support Services (BPAJAHAN), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM), Resort/Second-Home Community Association Management (BPAJAHAI), Commercial/Office Owners Association Management (BPAJAHAG)

Keywords

• Association management services
• Residential property management
• Commercial property management
• Homeowner association management
• Resort association management

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Association Management Services: Professional association management services for residential, commercial, and resort communities including property management, financial reporting, administrative support, covenant enforcement, and board leadership support.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Hawaiiana Management Company provides professional association and property management services for homeowner associations (HOAs), condominium associations, commercial property associations, and resort communities across the Hawaiian Islands. Its service portfolio spans financial reporting, board governance support, covenant enforcement, administrative support, annual meeting facilitation, and owner communication, supplemented by technology tools such as automated payments, electronic statements, and online document portals.

Product overview

Hawaiiana Management Company offers a unified association management platform for homeowner and condo associations across Hawaii. The core product is comprehensive property management services covering residential, commercial, and resort associations. The company supplements this with several integrated modules including SurePay for automated payments, eStatement for electronic billing, community association websites for resident portals, covenants enforcement and design review services, annual meeting administration, and financial reporting and budget management tools. All services are delivered through local offices on Oahu, Maui, Kauai, and Hawaii Island with 100% of employees based in Hawaii.

Differentiator

Problem solved

Functional benefit

Products and services

• Association Management Services
• New Development and Transition Services
• Annual Meeting Services
• Covenants Enforcement and Design Review
• Financial Reporting and Budget Management

Quantifiable outcome

• Successfully transitioned over 600 property management accounts including large-scale communities
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CCMC: National community management company serving homeowner and condominium associations across the US. Directly comparable on managed services, board support, and amenity/lifestyle programming for residential communities.
• FirstService Residential: Major US HOA and condominium management business within FirstService Corporation. Competes for the same large master-planned and high-rise association clients and operates a comparable technology-enabled, full-service management model.
• KW Property Management & Consulting: Large Florida-based HOA and condominium management firm serving high-rise and master-planned communities. Comparable on full-service managed offering, financial reporting, and developer-to-resident transition capabilities.
• Management Trust: National community association and property management firm serving HOAs, condominiums, and master-planned communities. Comparable in scale and service mix to Hawaiiana, particularly in CAI-accredited full-service management.
• Associa: Largest US-based community association management company, providing HOA and condominium management services nationally. Closest direct competitor; Hawaiiana's president Jon McKenna previously ran Associa Hawaii, evidencing direct overlap in market, customers, and service offerings.
• Castle Group: Florida-headquartered community association management company serving large master-planned, condominium, and resort associations. Closely comparable in service depth, technology enablement, and large-community transition capabilities.

Regional players

• Certified Management, Inc. Hawaii-based HOA and condominium management firm that is a direct local competitor to Hawaiiana. Multiple Hawaiiana executives (e.g., COO Bambi Mason, VP Kauai Operations) previously worked at Certified Management, underscoring direct overlap in market and service scope.
• Chaney Brooks & Company: Hawaii-based real estate and association management firm. Several Hawaiiana leaders (Beverly Fe Benito, Kevin Hall, Mele Heresa) previously held roles there, confirming direct overlap in Hawaii association management services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HawaiianaManagementCompany
• LinkedInlinkedin.com/company/royal-court-aoao

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hawaiiana Management Company