What Castle Group does

Castle Group (legal name Castle Management, LLC) is a privately held residential property management company founded in 1980 by accountants and headquartered in Plantation, Florida. The company provides comprehensive community association management services to homeowners associations, condominiums, cooperatives, rental communities, and communities in development across Florida, Texas, and four newly entered states (Colorado, North Carolina, South Carolina, Tennessee). Its selective positioning targets "A Communities" — luxury high-rise residences, large-scale planned communities, self-managed associations transitioning to professional management, and developer-led projects — rather than mass-market property management. Castle Group employs over 3,000 dedicated staff distributed across 19 regional offices and is led by CEO Jordan Goldman, Founder & CFO Craig Vaughan (CPA, Licensed Community Association Manager), COO Kristen Searle, and President Will Delgado.

The service portfolio is anchored by Association Management Services (administrative, financial, and maintenance oversight) and extended through Developer Services (budget planning, financial disclosures, developer guarantee and deficit funding calculations), Lifestyle Services (social events, fitness programs, community programming), Food & Beverage operations (restaurant/cafe, poolside service, menu design), and CastleGreen® sustainability consulting. Technology infrastructure centers on CastleNet®, a proprietary resident portal supporting online payments, autopay, document access, and resident communications. The company maintains an in-house programming staff focused on building custom tools and is led on CRM by an 8x-certified Salesforce Application Architect (VP of CRM Integrations). Third-party integrations include GMCP for payment processing, Community Archives for Texas resale documents, and Zoom for webinar delivery to board members.

Castle Group operates a quote-based enterprise sales model targeting community association boards and real estate developers; pricing is not publicly disclosed. Revenue is generated through recurring management fees on annual or multi-year contracts plus professional services fees for developer, lifestyle, and F&B work. Distribution is built around regional field offices led by Regional Presidents and Vice Presidents with industry designations (CMCA, AMS, PCAM), supplemented by thought-leadership marketing including a multi-season Association Leadership Webinar Series, CEU-accredited courses, regional "Educate to Elevate" expos, and an educational blog. Notable customers include Mariners Club (Key Largo), Waterset North (Apollo Beach), Valencia Reserve (Boynton Beach), Sixth and Rio (developer project with Ocean Land Investments), and Del Webb Twin Lakes (Orlando). The company has won the FLCAJ Readers' Choice Award for 13 consecutive years through 2026 and is certified as a Great Place to Work.

Name

Castle Group

Legal name

Castle Management, LLC

Website

https://castlegroup.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Castle Group is a privately held Florida-based property management company founded in 1980 that provides community association management, developer services, lifestyle programming, and food & beverage operations to residential HOAs, condominiums, cooperatives, and developers across multiple U.S. states.

Ownership category

akta.pro rank

Headquarters

HQ city

Plantation

HQ country

United States

HQ region

North America

Offices19 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property Management Services: Castle Group generates revenue through comprehensive property management services for residential communities including HOAs, condominiums, and cooperative housing. Revenue is derived from management fees charged to community associations, typically on a contractual basis with annual or multi-year agreements.
2. Developer Services: Fees for developer guarantee calculations, deficit funding requirement calculations, cash flow projections and management, budgeting development, document review and design, and financial disclosure preparation for new community developments.
3. Lifestyle Services: Social events, fitness programs, crafts, community programs, and booking agent services for residential communities.
4. Food & Beverage: Full-scale restaurant/cafe operations, poolside service, alcohol service, menu design, inventory management, and staffing for community amenities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Castle Group provides full-service property management for residential community associations including HOAs, condominiums, and master-planned communities. Its menu of services covers administrative management (on-site managers, document governance, compliance), financial oversight (reporting, budgeting, reserve management), maintenance coordination, lifestyle programming, and food & beverage operations. Services are bundled into customized annual contracts delivered through 19 regional offices.

Product overview

Castle Group is a community association property management company offering a comprehensive suite of services built around its signature Royal Service® philosophy. The company's core offering centers on association management for luxury high-rise communities, large-scale communities, self-managed communities, and communities in development. Supporting this core service are proprietary digital platforms including CastleNet® for resident portal access, and specialized service verticals including Developer Services, Lifestyle Services (social events and community programs), Food & Beverage operations, and CastleGreen® sustainability initiatives. The company also operates CastleCares®, its charitable arm, and maintains an educational partnership with Nova Southeastern University. Castle Concierge℠ provides training for front-line staff to deliver the Royal Service® experience consistently across all managed communities.

Differentiator

Problem solved

Functional benefit

Brands

• Royal Service®: The company's signature service philosophy focused on delivering an unparalleled resident experience, developed by the founders.
• CastleCares®
• Castle Concierge℠
• CastleNet®
• CastleGreen®

Products and services

• Association Management Services Full-service community association management for residential communities including administrative services (property managers, document governance, contract negotiation, compliance), financial oversight (reporting, budgeting, accounts payable, reserve management), and maintenance coordination.
• Developer Services Pre-launch consulting and planning services for new residential developments including document review and design, budget development, financial disclosure preparation, developer guarantee calculation, deficit funding requirement calculation, cash flow projections, and staffing plans.
• Lifestyle Services Social event programming, fitness programs, crafts, community programs, and booking agent services for residential communities to enhance resident experience and engagement.
• Food & Beverage Services Full-scale restaurant and cafe operations including poolside service, alcohol service, menu design, inventory management, preventive maintenance, vendor referrals, and staffing support for community amenities.

Quantifiable outcome

• 13 consecutive FLCAJ Readers' Choice Awards demonstrating sustained customer satisfaction and market leadership
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Nova Southeastern University (NSU)coreStrategic or Co-development PartnerCastle Group has partnered with NSU to assist college students in breaking into the property management world. With the help of Founder James Donnelly, they created a value-added curriculum providing aspiring professionals with information, skills, and knowledge needed to excel in the industry. Students pursue a B.S.B.A. in Property Management and Real Estate, learning valuation, maintenance, operations, real estate practices, residential and commercial property management, and hospitality management.
• Kaye, Bender, RembaumcoreStrategic or Co-development PartnerLaw firm providing legal insights for Castle Group's Association Leadership Webinar Series. Attorneys Jeffrey Rembaum and Alan Schwartzseid deliver legislative updates and board education content, covering Florida community association law, governance best practices, and compliance requirements.
• Building MavensminorStrategic or Co-development PartnerStructural engineering firm providing expertise for milestone inspection educational content. Scott Harvey-Lewis, PE shares insights on Florida building safety legislation, structural inspections, and recertification requirements for condo and HOA communities.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• FirstService Residential: One of the largest residential property and community association managers in North America. Direct competitor for premium HOA and luxury high-rise management contracts in Florida and other states where Castle Group operates.
• Leland Management: Florida-based community association management company serving condominium and homeowners associations statewide. Competes directly with Castle Group in the Florida HOA/condo management market.
• CAMS (Community Association Management Services): Community association management firm operating across the Southeast and beyond, serving HOAs, condominiums, and master-planned communities. Closely comparable to Castle Group's core community management offering.
• Vesta Property Services: National community association management firm providing HOA and condominium management. Direct competitor in Castle Group's Southeast markets and adjacent states such as North Carolina.
• KW Property Management & Consulting: Florida-headquartered luxury condominium and HOA management firm serving South Florida high-rise communities. Closely comparable to Castle Group's premium high-rise segment, with overlapping customer profiles in Miami and Broward.
• Atlantic & Pacific Property Management: Florida-focused community association manager serving luxury condominiums and HOAs. Competes for the same premium Florida contracts as Castle Group, particularly in the South Florida region.
• Associa: Large national community association management company serving HOAs, condominium, and master-planned communities. Targets the same property management buyer segments as Castle Group and competes for the same 'A Communities' contracts.
• Sentry Management: Long-standing community association management company with Florida roots serving HOAs and condominium associations. Comparable in service mix and customer base to Castle Group's Florida operations.

Broad incumbents

• Yardi: Large property management software and services provider serving real estate and community association operators. Relevant as a broad incumbent whose software platform competes with Castle Group's in-house architecture and integrations.
• AppFolio: Cloud-based property management software platform serving residential and community association managers. Comparable as a technology-led incumbent whose software stack overlaps with Castle Group's proprietary CastleNet® portal ambitions.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CastleGroupManagement
• LinkedInlinkedin.com/company/castle-group
• Instagraminstagram.com/lifeatcastlegroup

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Castle Group