Name

Trismart Group

Legal name

Trismart Group

Website

https://trismartgroup.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Trismart Group is a Jordan-headquartered system integrator founded in 2001 that provides IT infrastructure, security, and customer experience solutions — including VSaaS, data center design/build, and 24/7 command and control center services — to enterprise clients in telecom, finance, government, healthcare, and transport across Jordan, Saudi Arabia, Qatar, and Iraq.

Ownership category

akta.pro rank

Product category

IT System Integration Services

NAICS

Security Systems Services (except Locksmiths) (561621), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Cloud Video Surveillance (VSaaS) Setup & Management (HSAHACAE)

akta.pro secondary industry

Video Alarm Verification & Remote Video Monitoring (VSaaS Monitoring) (BPAKAFAE)

Keywords

• IT infrastructure services
• Physical security solutions
• Video surveillance services
• System integration services
• Cloud computing services

Headquarters

HQ city

Amman

HQ country

Jordan

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Video Surveillance as a Service (VSaaS): Monthly subscription fees for CCTV and security surveillance hardware and software, reducing client CAPEX through OPEX model with shared server infrastructure
2. Professional and Managed Services: Planning, design, implementation, and operational support services with flexible managed IT services tailored to client business challenges
3. Consulting Services: Technology consulting for productivity and profitability improvements, security program recommendations, and ROI-focused countermeasures
4. Cloud Computing Services: Cloud migration and management services helping clients lower IT costs while improving productivity and business agility
5. Outsourcing Services: Full range of outsourced services including control room operations, IT engineers, project engineers, and maintenance staff through monthly or yearly contracts
6. Physical Security Solutions: Security assessments, implementations, and continuous support for CCTV, access control, intrusion detection, time attendance, and fire alarm systems
7. IT Infrastructure Solutions: Servers, networking, computing, and data center solutions with certified technical engineering for demanding environments

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Trismart Group is a Middle East system integrator that designs, deploys, and operates integrated technology solutions across three core areas: Security (CCTV, access control, intrusion/fire detection, and a flagship Video Surveillance as a Service offering), IT Infrastructure (servers, networking, data center design and build, cloud migration), and Customer Experience (unified communications, queuing management, AV solutions). The company also delivers end-to-end professional services including consulting, managed services, outsourcing, and 24/7/365 support, and is the first provider of VSaaS in Jordan.

Product overview

Trismart Group offers a suite of technology integration services across three core areas: Security, IT Infrastructure, and Customer Experience. The portfolio includes VSaaS (Video Surveillance as a Service) as a flagship subscription-based offering, complemented by Professional and Managed Services, Consulting Services, Cloud Computing, Outsourcing, and 24/7 Support. Solution areas span Physical Security (CCTV, access control, intrusion detection), Customer Experience Management (queuing systems, journey monitoring), Audio Visual Solutions, Data Center (design and build), IT Infrastructure, Command and Control Center, and Systems Automation (GRMS, smart building, smart campus). The company positions itself as a system integrator rather than a single-product vendor.

Differentiator

Problem solved

Functional benefit

Products and services

• Video Surveillance as a Service (VSaaS) Subscription-based CCTV and security surveillance service where Trismart installs hardware and software for clients in return for monthly fees, reducing client capital expenditure and enabling shared server infrastructure. Targeted at enterprise and public-sector customers that need 24/7 monitored video surveillance without upfront equipment investment.
• Professional and Managed Services End-to-end support service covering the planning, design, implementation, and operational phases of technology projects, including basic training and operational tips during implementation. Targeted at enterprise customers deploying security, IT, or customer experience systems that require ongoing operational support.
• Consulting Services Technology consulting services to help organizations improve productivity and profitability, with solution architects working collaboratively with internal staff to create practical, dependable solutions and security program recommendations. Targeted at enterprise clients planning security or IT investments.
• Cloud Computing Services Cloud migration and delivery services including servers, storage, databases, applications, networking, software, and analytics over the internet, offered to help clients lower IT costs while improving productivity and business agility. Targeted at enterprise customers modernizing legacy on-premise environments.
• Outsourcing Services Full range of outsourced services including installation, ongoing support, and end-to-end solutions, plus staff outsourcing for control rooms, IT engineers, project engineers, and maintenance staff through monthly or yearly contracts. Targeted at organizations seeking to augment or fully outsource technology operations.
• Physical Security Solutions Comprehensive physical security solutions including security assessments, CCTV and surveillance, access control, intrusion detection, time attendance, and fire alarm control systems. Targeted at enterprise and government facilities requiring integrated on-premise security deployments.
• Customer Experience Management Platform unifying inbound and outbound communication to predict customer needs, personalize experiences, create seamless engagements across all channels, and synchronize multi-channel interactions, including queuing management systems and cloud-based customer journey monitoring. Targeted at customer-facing enterprises in banking, telecom, healthcare, and retail.
• Audio Visual Solutions End-to-end audio, visual, and communication solutions including background music, professional audio, telephony, video conferencing, digital signage, IPTV, CCTV, sound system, and TV system. Targeted at enterprises and venues deploying meeting rooms, command centers, or customer-facing digital signage.
• Data Center Solutions Turnkey data center design and build solutions housing centralized IT resources including servers, databases, networking, telecommunication devices, and software systems, with virtualization, standardization, and modularity for continuous operations. Targeted at telecommunications, finance, banking, government, healthcare, and transport operators.
• IT Infrastructure Solutions
• Command and Control Center
• Systems Automation

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• UmniahcoreStrategic or Co-development Partner · 4 August 2024Partnership to establish one of the largest data centers in Amman, Jordan. Trismart and Umniah collaborate on infrastructure development combining Trismart's data center expertise with Umniah's telecommunications capabilities.
• HOLOWITScoreTechnology or Integration · 22 May 2024Strategic partnership to revolutionize security solutions in Jordan. Trismart Group and HOLOWITS collaborate to deliver advanced security technology solutions combining HOLOWITS's technology with Trismart's local expertise and market presence.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Arabian Advanced Systems (AAS): Saudi Arabia-based system integrator offering security, IT, and customer experience solutions to enterprise and government — a near-direct regional peer to Trismart.
• Genetec: Global provider of unified security, video surveillance (including VSaaS/clearance), and access control platforms — a direct platform competitor in Trismart's flagship VSaaS and C&C category.
• Axis Communications: Global network video surveillance and VSaaS-enabling hardware/software provider. Sets de facto technical standards that shape Trismart's product choice and pricing.
• Almoayyed Computers Middle East (ACME): Bahrain-based integrator with security, networking, and managed services across the GCC. Competes with Trismart for enterprise and government accounts in adjacent Gulf markets.
• Saudi Business Machines (SBM): Riyadh-headquartered integrator delivering enterprise IT, data center, and security solutions across Saudi Arabia. Comparable on enterprise IT/security bundling and GCC customer base.
• Mideast Communication Systems (MCS): Lebanon/UAE-headquartered system integrator delivering physical security, IT infrastructure, and managed services across the Middle East. Directly comparable in product mix and regional go-to-market.

Regional players

• Bahwan Cybertek: Oman-headquartered digital transformation and system integration group active across the GCC. Comparable enterprise IT + security integration footprint in adjacent Gulf geographies.
• Advanced Electronics Company (AEC): Saudi Arabia-based systems integrator with security, IT, and industrial solutions, particularly in defense and government. Adjacent regional competitor with overlapping enterprise/government bid pipeline.

Broad incumbents

• Johnson Controls: Diversified incumbent in security, fire, and smart buildings. Overlaps with Trismart's access control, intrusion, fire alarm, and command-and-control solutions at the upper end of the market.
• Honeywell Building Technologies: Global incumbent offering integrated security, building management, and data center solutions with MENA operations. Competes for large enterprise/government tenders alongside Trismart.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trismart Group