Hellohas Robotics

What Hellohas Robotics does

Hellohas Robotics Inc. (ハロハスロボティクス株式会社) is a Tokyo-headquartered, privately held company founded in August 2022 by Representative Director Ken Yamatani (山谷 健). The company operates as a master distributor and systems integrator of commercial service robots in Japan — primarily reselling ECOVACS cleaning and window-cleaning platforms (DEEBOT X8 PRO OMNI, DEEBOT PRO K1 VAC, DEEBOT PRO M1, DEEBOT X2, WINBOT W2 PRO OMNI) alongside Pudu/Keenon-derived delivery and guidance units (Lucki Pro, Lucki, T5pro, T8, T9, GOGO, LG Guide Bot, MINI). Hellohas does not own the underlying robot hardware or core AI (AIVI 3D 3.0, TruEdge 2.0, ZeroTangle 2.0, WIN-SLAM 4.0, YIKO-GPT); these are OEM technologies layered with Hellohas's own consulting, integration, and field-deployment services.

The company's commercial proposition is structured as enterprise field sales targeting five verticals — accommodation/hospitality (hotels, ryokans), food service (restaurants), healthcare (hospitals), offices/commercial buildings, and factories/warehouses — with a particular focus on Japan's acute labor-shortage and inbound-tourism use cases. Revenue is generated through hardware sales, leasing, and rental, supplemented since April 2024 by a Robot Consulting business and DX implementation services led from the in-house Service Robot Research Institute. Disclosed outcomes cited in case studies include an 80% reduction in cleaning time for a premium hotel chain, 40% serving-efficiency gains and a 25% repeat-customer uplift for a large restaurant group, and a 35% reduction in operating costs for a general hospital, alongside ¥5.2 million in annualized customer cost savings.

Distribution is primarily direct enterprise sales in Japan, supplemented by event-driven demand generation at the Smart Restaurant EXPO and the International Hotel Restaurant Show (HCJ). Strategic partnerships include a "world-first" alliance with TradFit (voice data integration, multi-vertical co-development) and a joint exhibition partnership with Henna Shoji in the ryokan/tourism domain. Pricing is quote-based and not publicly disclosed; the company actively facilitates customer access to Japanese government subsidies for robot purchases. The company is privately held with no disclosed external funding rounds, parent company, or subsidiaries.

Name

Hellohas Robotics

Legal name

Hellohas Robotics株式会社 (Hellohas Robotics Inc.)

Website

https://robot.hellohas.co.jp

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

Hellohas Robotics is a Tokyo-based private company, founded in 2022, that distributes and integrates commercial service robots (cleaning, window, delivery, room-service, and guidance) from international OEMs such as ECOVACS into Japanese hotels, restaurants, hospitals, offices, and warehouses, supplemented by robot consulting and DX implementation services.

Ownership category

akta.pro rank

Product category

Commercial Service Robotics

NAICS

Commercial and Service Industry Machinery Manufacturing (333310)

SIC

Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Service & Hospitality Robots (HDAAAIAB)

akta.pro secondary industries

Robot Software, Autonomy Stacks & Simulation (ROS, digital twins) (HDAAAIAK), Window & Surface Cleaning Robots (CRACARAD)

Keywords

• Commercial service robots
• Autonomous cleaning robots
• Food delivery robots
• Window cleaning robots
• Robotics consulting services

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Supply Chain, Personnel, Operations, Marketing or Sales

Revenue model

1. Service Robot Hardware Sales: Sale of various service robots including cleaning robots, window cleaning robots, serving/delivery robots, room service robots, and guidance robots to enterprise customers in hospitality, healthcare, and commercial sectors.
2. Robot Consulting and DX Services: Service robot introduction support and DX consulting services to help businesses select appropriate robots, plan operations, and implement automation solutions. Includes ongoing operational support.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Hellohas Robotics manufactures and sells commercial service robots — including autonomous cleaning, window-cleaning, food-delivery, and customer-guidance robots — for hotels, airports, hospitals, restaurants, commercial buildings, and factories. The company also acts as a Japanese distributor for international brands such as Ecovacs, Keenon, and LG, and provides supporting services including robotics consulting, installation, and on-site design.

Product overview

Hellohas Robotics offers a comprehensive portfolio of commercial service robots designed for hospitality, healthcare, food service, office, and industrial sectors. The product lineup comprises cleaning robots (DEEBOT X8 PRO OMNI, DEEBOT PRO K1 VAC, DEEBOT X2 BE, DEEBOT PRO M1), window cleaning robots (WINBOT W2 PRO OMNI, WINBOT W2), food delivery robots (Lucki Pro, Lucki, T5pro, T8, T9), room service robots (GOGO), and guidance robots (LG Guide Bot, MINI). These robots work together to address industry-specific challenges such as labor shortages, operational efficiency, and hygiene management, with AI-powered autonomous navigation, obstacle avoidance, voice control, and coordinated multi-robot operation capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• DEEBOT X8 PRO OMNI Flagship commercial robot vacuum and mop with AI voice assistant, multi-floor mapping and navigation, automatic mop washing with hot water, and TruEdge adaptive edge cleaning. Designed for commercial environments such as hotels, offices, and facilities.
• WINBOT W2 PRO OMNI Commercial-grade window-cleaning robot with multi-surface detection, automatic water spray, and stable adhesion system for high or hard-to-reach windows in commercial buildings and facilities.
• WINBOT W2 Window-cleaning robot designed for commercial glass surfaces, providing automated cleaning for offices, retail, and facilities.
• DEEBOT PRO K1 VAC Commercial autonomous vacuum robot using 3D SLAM navigation and ECOVACS AIVI 3D obstacle avoidance powered by vision-language models, targeted at hotels, offices, and commercial facilities.
• DEEBOT X2 BE Commercial robot vacuum with a square-form factor for improved edge and corner cleaning, designed for hotels, offices, and commercial spaces.
• DEEBOT PRO M1 Entry-level commercial robot vacuum with multi-floor mapping and navigation, suited to small and mid-sized commercial spaces.
• Lucki Pro Commercial cleaning robot with elevator control integration for autonomous multi-floor operation, targeted at hotels, offices, and commercial buildings.
• Lucki Commercial autonomous floor-cleaning robot for hotels, offices, and commercial facilities.
• T5pro Keenon commercial food delivery robot used in restaurants for transporting dishes and items between kitchen and tables.
• T8 Keenon commercial food delivery robot for restaurant and hospitality service automation.
• T9 Keenon commercial food delivery robot for restaurant and hospitality food service automation.
• GOGO Hellohas's proprietary food delivery robot deployed in restaurants and hospitality venues to automate food and beverage transport.
• LG Guide Bot LG CLOi commercial guidance robot used to escort and inform customers in public spaces such as hotels, airports, and commercial buildings.
• MINI Hellohas's proprietary compact guidance robot for greeting and directing customers in commercial environments.
• Robotics Consulting Service Consulting service that helps businesses plan and adopt commercial service robots, including use-case evaluation, deployment design, and integration guidance.
• Robot Research Institute Hellohas's in-house research function that investigates and evaluates next-generation commercial robotics solutions to support the company's product roadmap and customer integration projects.

Quantifiable outcome

• 80% reduction in cleaning time for premium hotel chains
• +5 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core and flagship.

• TradFit Co., Ltd.coreStrategic or Co-development Partner · 30 January 2023World-first strategic partnership for integrating autonomous service robotics and industrial robotics with voice data platform services. Covers hospitality, healthcare, food service, maritime, and agriculture industries. Includes voice data integration, sales agent business, and joint development of voice-enabled robotics solutions.
• Henna Shoji (変な商社株式会社)flagshipStrategic or Co-development PartnerJoint exhibition partner at International Hotel Restaurant Show HCJ 2023. Henna Shoji operates in tourism domain trading, providing optimal consumables and supplies for hotels/ryokans while promoting industry transformation through IT/DX. Combined expertise enables comprehensive hotel solutions.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Avidbots: Canadian commercial autonomous floor-cleaning robot maker targeting airports, malls, hospitals, and warehouses. Comparable commercial cleaning focus and enterprise GTM motion.
• Keenon Robotics: Major commercial service robot manufacturer focused on food delivery, hotel, and hospital applications globally. Directly comparable product overlap with Hellohas's serving and room-service robots.
• Bear Robotics: US-based commercial serving robot company focused on restaurant and hospitality deployments. Directly comparable in product offering and target customer base to Hellohas's Lucki line.
• Pudu Robotics: China-based global leader in commercial service robots for restaurants, hotels, and retail. Directly comparable to Hellohas's Lucki/T-series food delivery and guidance robot portfolio and competes for the same hospitality and food-service customers.
• Gaussian Robotics: Commercial floor-cleaning robot vendor serving hotels, malls, and offices globally. Directly comparable to Hellohas's DEEBOT commercial cleaning line for the same enterprise verticals.

Emerging players

• Roborock: Chinese smart cleaning robot brand expanding into commercial-grade products. Comparable to Hellohas's commercial cleaning lineup and a potential competitor/distribution source in the Japanese market.

Broad incumbents

• ECOVACS: Global consumer and commercial cleaning robot incumbent and the primary OEM supplier of DEEBOT/WINBOT products distributed by Hellohas. Comparable across cleaning and window-cleaning categories and a key supply-chain dependency.
• OMRON: Japanese automation and robotics major with mobile robots and SCARA systems for factories and warehouses. Comparable in addressing Japanese enterprise automation demand, though more focused on industrial/warehouse applications.
• SoftBank Robotics: Japanese-headquartered service and humanoid robotics incumbent (Pepper, Whiz). Operates in the same domestic service-robot market as Hellohas with broader portfolio and deeper enterprise relationships.

Regional players

• Henn-na Hotel (H.I.S.): Japan's flagship robot-staffed hotel chain and a marquee Japanese customer/prospect for service robots. Comparable as a reference deployment showcasing service robots in hospitality at scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hellohas Robotics