sendHybrid
sendHybrid is a consulting and communications company linked to Österreichische Post AG's Business Solutions division, offering AI-powered Intelligent Document Processing (DAiTA platform), mailroom management, output printing, and workflow automation to enterprise and public-sector customers across 13 countries.
- Company typePrivate
- Founded2012
- HeadquartersGraz, Austria
- Headcount11–50
- GTM typeB2B
- OfferingServices
What sendHybrid does
sendHybrid is described in firmographic records as a consulting and communications company focused on process and market consulting, founded in 2012 in Graz, Austria. The aggregated operational data, however, describes a substantially larger document-processing business that operates as the Business Solutions division of Österreichische Post AG (Austrian Post), delivering Intelligent Document Processing (IDP) services from five locations including Vienna and Nitra, with a 480-expert team supporting more than 500 customers across 13 countries. The discrepancy suggests sendHybrid functions as a consulting or partner entity within, or adjacent to, the Austrian Post business solutions footprint, with the substantive product and revenue operations centered on the Post Business Solutions unit.
The company's core offering is the DAiTA platform, an AI-powered intelligent document processing system that combines natural language processing for unstructured data extraction with computer vision for document digitization, marketed with a "100% quality assurance" claim. Around DAiTA, the company bundles four service lines: Intelligent Document Processing (incoming mail, archive digitization, AI extraction), Output Management and Print (transactional and advertising mail, dual physical/digital delivery), Process and Workflow Automation (digital signatures, payroll, document management), and Mailroom Management and Document Logistics (incoming/outgoing mail, transport). Customer access is offered through three channels: full BPO outsourcing, API integration via a Developer Portal, and self-service via the ELLA Business Portal, with E-Brief providing paperless electronic delivery.
Revenue mechanics are mixed. Managed services dominate via BPO document processing and mailroom outsourcing; professional services apply to print and output management; subscription/recurring revenue underpins workflow automation. Go-to-market is sales-led, targeting enterprise and public-sector organizations with high-volume document workflows. Pricing is not publicly disclosed and is delivered via consultation. The company is privately held (as part of Österreichische Post AG) and has obtained ISO 27001, 9001 and 14001 certifications at its Vienna and Nitra sites, serving as the primary trust credential for regulated buyers.
sendHybrid firmographics
Firmographics- Name
- sendHybrid
- Legal name
- Post Business Solutions
- Website
- https://sendhybrid.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- sendHybrid is a consulting and communications company linked to Österreichische Post AG's Business Solutions division, offering AI-powered Intelligent Document Processing (DAiTA platform), mailroom management, output printing, and workflow automation to enterprise and public-sector customers across 13 countries.
- Ownership category
- akta.pro rank
sendHybrid industry classification
Industry- Product category
- Document Processing Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Postal Service (491110)
- SIC
- Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370), Services-Mailing, Reproduction, Commercial Art & Photography (7330)
- akta.pro primary industry
- Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)
- akta.pro secondary industries
- OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB), Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP) (HDAEAGAD), Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)
Keywords
Where sendHybrid is headquartered
LocationHeadquarters
- HQ city
- Graz
- HQ country
- Austria
- HQ region
- Europe
Offices2 records
Markets served
sendHybrid business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Intelligent Document Processing Services: BPO and technology services for document processing including scanning, digitization, AI-driven data extraction, and archiving. Services provided either as integrated API or full outsourcing.
- Output Management and Printing: Printing services for business and advertising mail including personalized printing solutions, efficient transaction printing, and dual delivery options
- Process and Workflow Automation: Services including payroll management, digital signatures, automation of repetitive tasks, and document management
- Mailroom Management and Document Logistics: Incoming and outgoing mail processing, transport logistics for paper-based media, and reliable collection and delivery of business mail
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
sendHybrid product offering
Product offeringCore offering
sendHybrid provides Intelligent Document Processing (IDP) services through its DAiTA platform, combining AI-powered data extraction, document digitization, mailroom management, output management and print, and process/workflow automation. Services are delivered via API integration, the ELLA Business Portal self-serve portal, or full business process outsourcing to enterprise and public-sector customers across 13 countries.
Product overview
Post Business Solutions is a document processing and business process outsourcing provider operating as a division of Austrian Post AG. The company offers a unified portfolio of Intelligent Document Processing (IDP) services centered on the DAiTA platform, supplemented by output management and print services, process and workflow automation, and mailroom management. Customers can access services via the ELLA Business Portal, API integration, or full outsourcing arrangements. The portfolio processes both physical and digital documents with AI-powered data extraction capabilities, serving over 500 customers across 13 countries.
Differentiator
Problem solved
Functional benefit
Brands
- DAiTA: Platform for Intelligent Document Processing that transforms unstructured data into usable information.
- ELLA Business Portal
Products and services
- Intelligent Document Processing (IDP) Digitizes and automates document processes, converting physical and digital documents into structured data through AI-powered extraction. Targeted at enterprise customers with document-intensive business processes.
- DAiTA Platform AI-powered intelligent document processing platform that transforms unstructured data into usable information, supporting the company's broader IDP services.
- Posteingangslösungen (Inbox Solutions) Captures and processes incoming business mail efficiently for enterprise customers, providing digital capture and automation of inbound correspondence.
- Archivdigitalisierung (Archive Digitization) Digitizes physical archives enabling fast, location-independent access to historical documents for enterprise customers.
- Outputmanagement und Druck (Output Management and Print) Print services for business and advertising mail including personalized printing solutions, efficient transaction printing, and dual delivery options (physical and electronic).
- Prozess- und Workflowautomatisierung (Process and Workflow Automation) Automates repetitive business tasks including secure online payroll management, legally valid digital signatures, and centralized document management.
- Poststellenmanagement und Dokumentenlogistik (Mailroom Management and Document Logistics) Manages incoming and outgoing business mail, provides transport logistics for paper-based media, and ensures reliable delivery and collection of business correspondence.
- ELLA Business Portal Online business portal for managing post and document services provided by Austrian Post Business Solutions, allowing enterprise customers to self-serve their document processing needs.
- E-Brief Electronic letter service that delivers customer mail electronically and paperlessly, offering cost savings through reduced postage.
Quantifiable outcome
- 100% quality claim for data processing
- +1 more outcomes
Companies that use sendHybrid
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
sendHybrid technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
sendHybrid partnerships and signals
Strategic signalScale indicators4 records
Recent moves7 records
Expansion highlights5 records
sendHybrid competitors and assessment
Company assessmentBroad incumbents
- Iron Mountain: Global records management, secure shredding, and document digitization provider with a much larger scale. Broad incumbent offering overlapping services in document storage, scanning, and digital transformation.
- Deutsche Post DHL (Business Mail/Dialog Solutions): German postal operator with mail and document-related business services (Dialog Solutions, dialogue marketing, e-invoicing), a comparable postal-affiliated document processing and direct mail model.
- Swiss Post (PostFinance/PostMail Business Solutions): Swiss national postal operator with business solutions for document processing, mailroom, and secure communication — an analogous postal-affiliated BPO/IDP bundle in neighboring DACH.
Emerging players
- Docparser: SMB-focused cloud document parsing and data extraction service. Smaller scale but comparable AI-driven data extraction from unstructured documents, appealing to lower-end of the IDP market.
- Esker: Cloud-based order-to-cash and procure-to-pay automation vendor with document processing capabilities, increasingly overlapping with IDP and process automation use cases for mid-market and enterprise customers.
Direct peers
- DocuWare: Document management and workflow automation vendor with strong DACH presence, directly competing for enterprise document digitization and process automation budgets in the same region.
- Hyperscience: Enterprise IDP platform using machine learning to automate document processing for financial services, insurance, and government — directly comparable in the AI-driven IDP space.
- ABBYY: Pure-play intelligent document processing and OCR vendor with global enterprise footprint. Directly comparable as an IDP technology provider serving large organizations with AI-driven data extraction.
- UiPath (Document Understanding): Automation platform with a strong document understanding / IDP module that competes for the same enterprise workflow automation budgets as sendHybrid's DAiTA platform.
- Kofax (Tungsten Automation): Legacy IDP and document capture vendor serving enterprise and public-sector customers with OCR, capture, and process automation — comparable end-to-end document automation portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
sendHybrid social profiles
Digital presencesendHybrid compliance and trust
Trust signalCompliance3 records
sendHybrid financial estimates
Financial estimateRevenue estimate
Valuation estimate
sendHybrid leadership team
Management profileNumber of profiles
Profiles1 record
sendHybrid funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
sendHybrid M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about sendHybrid
What does sendHybrid do?
sendHybrid provides Intelligent Document Processing (IDP) services through its DAiTA platform, combining AI-powered data extraction, document digitization, mailroom management, output management and print, and process/workflow automation. Services are delivered via API integration, the ELLA Business Portal self-serve portal, or full business process outsourcing to enterprise and public-sector customers across 13 countries.
Is sendHybrid a public or private company?
sendHybrid is a private company. It is classified as venture growth investor backed and is currently operating.
When was sendHybrid founded?
sendHybrid was founded in 2012. It employs 11 to 50 people.
Where is sendHybrid based?
sendHybrid is headquartered in Graz, Austria, in the Europe region.
How does sendHybrid make money?
Four revenue lines are on record. Intelligent Document Processing Services are the primary driver. The others are output Management and Printing, process and Workflow Automation and mailroom Management and Document Logistics.
Who are sendHybrid's main competitors?
Broad incumbents on record are Iron Mountain, Deutsche Post DHL (Business Mail/Dialog Solutions) and Swiss Post (PostFinance/PostMail Business Solutions). Emerging players are Docparser and Esker. Direct peers are DocuWare, Hyperscience, ABBYY, UiPath (Document Understanding) and Kofax (Tungsten Automation).
Does sendHybrid have an API?
Yes. Post Business Solutions offers API connectivity allowing customers to seamlessly integrate their technology into existing workflows. The company provides a Developer Portal for technical integration purposes. Developer documentation is at www.post.at/g/c/developer-portal.
What industry is sendHybrid in?
sendHybrid's product category is Document Processing Services. Its primary akta.pro industry code is HDAEAHAC, Intelligent Document Processing (IDP) & OCR Automation, with a secondary code of BPAAAKAB, OCR, ICR & Intelligent Document Processing (IDP). Its NAICS code is 518 and its SIC code is 7374.