What Donelli Tourism does

Donelli Tourism is a privately held corporate travel management company headquartered in Istanbul, Turkey, founded in 2003 and operating as a brand under ATG Turkey, Inc. The company delivers end-to-end business travel services to corporate clients and government institutions across Turkey, the United Kingdom, and broader Europe through offices in Istanbul, Ankara, and London. Service lines span flight ticketing, hotel reservations, visa documentation, car rental and transfers, VIP concierge offerings (including tailor-made tours, cruise, and private jet/yacht rental), and M.I.C.E. event planning and execution.

The company does not operate a proprietary technology platform; delivery relies on dedicated travel managers and an online operations portal, supported by lightweight utility tools such as a Flight Radar and Flight Information page. Booking operations are powered by access to 100+ airline partners and a network of 400,000+ hotel partners, allowing staff to scan alternatives and assemble itineraries for clients. The firm holds TURSAB A Group travel agency certification (Belge No: 6270) and IATA membership, both continuous since founding, which are prerequisite credentials for issuing flight tickets and operating as a licensed Turkish travel agency.

Donelli generates revenue through transaction fees and commissions on each booking across its service lines. Pricing is quote-based and not publicly disclosed, and the company operates on a no-contract basis unless a client requests one. Go-to-market is sales-led, targeting enterprises and mid-market businesses through direct account managers with an average of eight years of industry experience, multilingual coverage (French, German, English, Spanish), and a stated 15-minute response commitment. No external institutional funding, M&A activity, or management team disclosures are present in the source material.

Name

Donelli Tourism

Legal name

Donelli Turizm Seyahat Acentası

Website

https://donelli.com.tr

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Donelli Tourism is a Turkey-based corporate travel management company serving corporate clients and government institutions across Turkey, the UK, and Europe with flight, hotel, visa, transfer, VIP, and MICE services delivered through dedicated travel managers.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (56151), Tour Operators (561520)

SIC

Transportation Services (4700)

akta.pro primary industry

Custom Itinerary Planning with Booking & Fulfillment (Full-Service) (THAKAOAO)

akta.pro secondary industries

Group, Family & Multi-Generational Travel Planning (HSACAKAK), Concierge & Luxury Personal Itinerary Design (THAKAOAB)

Keywords

• Corporate travel management
• Business travel services
• Hotel booking services
• Visa assistance services
• MICE event planning

Headquarters

HQ city

Istanbul

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Flight Ticket Bookings: Donelli generates revenue through commission and transaction fees from booking flights across 100+ airline partners. Customer representatives evaluate demands and scan airline options to provide best alternatives.
2. Hotel Reservation Commissions: Revenue is earned through booking commissions from hotel reservations across their network of 400,000+ international and domestic hotel partners, arranging best booking rates per hotel category.
3. Visa Services: Expert visa documentation services with constant embassy and consulate interactions, helping customers understand visa regulations, documentation, and timelines.
4. Car Rental & Transfer Services: Commission revenue from arranging car rental services for local and international trips, airport transfers, and standalone vehicle bookings.
5. VIP Concierge Services: Premium VIP services including tailor-made tours, cultural tours, fair tours, cruise tours, and helicopter/private jet/yacht rental with concierge-level service.
6. M.I.C.E. (Meetings & Events): Revenue from planning and executing corporate events, meetings, incentives, conferences, and exhibitions with senior-level consultation services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Donelli Tourism is a business travel management company that plans, manages, and implements corporate travel programs through dedicated travel managers. Core services include flight ticket booking across 100+ airlines, hotel reservations through a network of 400,000+ hotels, visa application assistance, car rental and transfer services, VIP concierge services (private jet/yacht rental, tailor-made tours), and M.I.C.E. event planning. All services are delivered via dedicated account managers with 24/7 availability rather than as a self-service software platform.

Product overview

Donelli Tourism is a business travel management company offering a unified suite of travel services rather than a modular platform. The core product portfolio consists of Flight Ticket booking, Hotel Reservations (400,000+ partner hotels), Visa Services, Car Rental & Transfer Services, VIP Services (including helicopter, private jet, and yacht rental), and M.I.C.E. (Meetings, Incentives, Conferences, Events). These services are complemented by utility tools including Flight Radar and Flight Information. All services are delivered through dedicated travel managers with 24/7 access, and the company positions itself as a full-service corporate travel partner rather than a self-service software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Flight Ticket

Quantifiable outcome

• 15-minute response time commitment for travel issues resolution
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• IATA (International Air Transport Association)coreStrategic or Co-development PartnerIATA membership enables Donelli to access airline booking systems and issue flight tickets. This partnership is fundamental to the company's flight ticketing operations and provides access to global airline inventory.
• TURSAB (Türkiye Seyahat Acentaları Birliği)coreStrategic or Co-development PartnerA Group membership in the Turkish Travel Agencies Association provides regulatory compliance, industry credibility, and networking within the Turkish tourism sector.
• 100+ Airline PartnerscoreChannel Partner/ Reseller/ DistributorPartnership with over 100 airlines enables comprehensive flight search and booking services, allowing Donelli to scan alternatives and provide best options to customers.
• 400,000+ Hotel PartnerscoreChannel Partner/ Reseller/ DistributorGlobal network of over 400,000 international and domestic hotels enables comprehensive accommodation booking services across all star categories worldwide.

Scale indicators5 records

Recent moves7 records

Expansion highlights3 records

Emerging players

• TravelPerk: Digital-first corporate travel platform offering self-service booking, travel policy automation, and integrated expense management for SMB and mid-market. Comparable to Donelli on flight, hotel, and ground transport booking for corporate clients but differentiated by SaaS-style delivery versus Donelli's agent-based model.
• Navan (formerly TripActions): Tech-enabled corporate travel and expense platform combining AI-driven booking with corporate cards and expense automation. Competes for the same corporate travel budget that Donelli targets but with a self-service, technology-led model rather than dedicated account managers.

Direct peers

• BCD Travel: Corporate travel management company offering booking, MICE, expense, and data analytics for enterprise clients across multiple regions. Comparable to Donelli on the core full-service TMC proposition with dedicated account management and 24/7 support.
• FCM Travel Solutions: Corporate division of Flight Centre offering flight, hotel, ground transport, and MICE services to multi-national corporate clients. Directly comparable to Donelli on corporate travel management, supplier partnerships, and MICE offering.
• CWT (formerly Carlson Wagonlit Travel): Global corporate travel management company serving large multinational clients with flight, hotel, meeting, and expense services. Comparable to Donelli as a traditional full-service TMC competing on account management, supplier network breadth, and global coverage.
• American Express Global Business Travel (Amex GBT): One of the world's largest corporate travel management companies providing flight, hotel, MICE, and expense solutions to enterprises and mid-market firms. Directly comparable to Donelli on full-service managed corporate travel offering, account-manager model, and 24/7 service SLAs.
• Corporate Travel Management (CTM): Australian-listed corporate travel management firm with global presence serving mid-market and enterprise clients across the Americas, EMEA, and APAC. Comparable to Donelli on B2B TMC service, supplier-leveraged booking, and event management adjacencies.

Broad incumbents

• GTA (Gullivers Travel Associates / CWT Hotel Division): Wholesale accommodation and corporate travel distribution network with deep hotel inventory globally. Overlaps with Donelli's 400,000+ hotel sourcing capability at the upstream supplier-distribution layer.

Regional players

• TUI Business Travel: European-focused travel and corporate services group with significant presence in Germany and surrounding markets. Comparable to Donelli on corporate travel booking and accommodation supply but anchored in continental Europe rather than Turkey/UK.

Others

• Hotelbeds: Bedbank distributing hotel inventory to travel agencies and TMCs globally. A comparable upstream supplier-distributor in the same ecosystem that Donelli draws its hotel network from, useful as an ecosystem / supply-side peer.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/donelli-tourism

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Donelli Tourism